Sonova unitron T Max SP Pro User manual

Max
behind-the-ear (BTE)
hearing aid guide
A Sonova brand

Thank you
Thank you for choosing these hearing aids.
We care deeply about people with hearing
loss. We work closely with hearing healthcare
professionals to provide hearing solutions that
improve lives in meaningful ways.
Because hearing matters.
This user guide applies to the following
models:
Year of introduction: 2018
T Max™SP Pro
T Max™SP 800
T Max™SP 700
T Max™SP 600
T Max™SP 500
T Max™UP Pro
T Max™UP 800
T Max™UP 700
T Max™UP 600
T Max™UP 500
Your hearing aids
Hearing healthcare professional: _______________
___________________________________________
Telephone: _________________________________
Model:_____________________________________
Serial number: ______________________________
Replacement batteries:
Size 675 or
Size 13
Warranty: __________________________________
Program 1 is for: _____________________________
Program 2 is for: ____________________________
Program 3 is for: ____________________________
Program 4 is for: ____________________________
Date of purchase:____________________________

Quick reference
Changing batteries Low battery warning
2 beeps every
30 minutes
13
675
On/O
Plus
(+) signs
Lever
volume control
not activated
Push button
switching programs
volume control
not activated
Table of contents
Your hearing aids at a glance..................................................... 2
Warnings................................................................................... 4
SoundCore technology .............................................................10
Tinnitus masker ....................................................................... 11
Putting your hearing aids on your ears......................................14
Turning your hearing aids on and o ........................................15
Battery information ..................................................................17
Operating instructions............................................................. 20
Using the telephone................................................................ 26
Caring for your hearing aids..................................................... 29
Cleaning your hearing aids ...................................................... 30
Accessories............................................................................. 33
Assistive listening devices........................................................35
Troubleshooting guide..............................................................37
Warning to hearing aid dispensers (tocomplywith the
U.S. Food and Drug Administration (FDA) regulations) ............ 42
Information and explanation of symbols ................................. 44
Compliance information.......................................................... 48
Client feedback ....................................................................... 50
Additional notes....................................................................... 51
on o open

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Your hearing aids at a glance
1 Earhook - your custom made earmold attaches
to your hearing aids using the earhook
2 Microphones - sound enters your hearing aids
via the microphones. Microphone shield -
protects microphones from dirt & debris
3 Push button - switches between listening
programs or changes the volume level,
depending on your customized tting
4 Lever - controls the volume
5 Battery door/on & o - close the door to turn on
your hearing aids, partly open the door to turn
o your hearing aids. Opening the door all the
way gives you access to change the battery
6 Earmold - allows the sound to pass from the
hearing aids to the ear and holds the hearing
aids in place
7 Power slim tube - sound travels down the tube to
the ear canal
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3
4
5
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3
4
5
1
6
7
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T Max BTE hearing aids

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Warnings
The intended use of hearing aids is to
amplify and transmit sound to the ears and
hereby compensate for impaired hearing.
The hearing aids (specially programmed for
each hearing loss) must only be used by the
intended person. They should not be used
by any other person as they could damage
hearing.
Hearing aids should only be used as directed
by your physician or hearing healthcare
professional.
Hearing aids will not restore normal hearing
and will not prevent or improve a hearing
impairment resulting from organic conditions.
Do not use your hearing aids in explosion
hazard areas.
Allergic reactions to hearing aids are
unlikely. However, if you experience itching,
redness, soreness, inflammation or a burning
sensation in or around your ears, inform your
hearing healthcare professional and contact
your physician.
In the unlikely case that any parts remain in
the ear canal aer the removal of the hearing
aid, contact a physician immediately.
The following is only applicable for persons
with active implantable medical devices (i.e.
pacemakers, debrillators, etc.):
- Keep the wireless hearing aid at least 15 cm
(6 inches) away from the active implant.
- If you experience any interference, do not
use the wireless hearing aids and contact
the manufacturer of the active implant.
Please note that interference can also
be caused by power lines, electrostatic
discharge, airport metal detectors etc.
Special medical or dental examination
including radiation described below, may
adversely aect the correct functioning of
your hearing aids. Remove and keep them
outside the examination room/area before
undergoing:
- Medical or dental examination with X-ray
(also CT scan).

6 7
body, immediately consult your physician
without any delay!
The magnet may aect some medical
devices or electronic systems. Always keep
the magnet (or the telephone equipped
with the magnet) at least 30 cm (12”) away
from pacemakers, credit cards or other
magnetically sensitive devices.
Precautions
The use of hearing aids is only part of
hearing rehabilitation; auditory training and
lip reading instruction may be required as
well.
In most cases, infrequent use of hearing
aids does not provide full benet. Once you
have become accustomed to your hearing
aids, wear your hearing aids everyday all
day.
Your hearing aids use the most modern
components to provide the best possible
sound quality in every listening situation.
However, communication devices such
as digital mobile phones can create
- Medical examinations with MRI/NMRI
scans, generating magnetic elds.
- Hearing aids don’t need to be removed
when passing security gates (airports etc.).
If X-ray is used at all, it will be in very low
doses, and will not aect the hearing aids.
Special care should be exercised in wearing
hearing aids when maximum sound
pressure levels exceed 132 decibels. There
may be a risk of impairing your remaining
hearing. Speak with your hearing healthcare
professional to ensure the maximum output
of your hearing aids is suitable for your
particular hearing loss.
Magnet and battery warnings
WARNING: Device batteries are hazardous
and can cause serious injuries if they are
swallowed or placed inside any part of
the body, whether the battery is used or
new! Keep out of the reach of children,
individuals with cognitive impairment, or
pets. If you suspect that a battery was
swallowed or placed inside any part of the

8 9
interference (a buzzing sound) in hearing
aids. If you experience interference from a
mobile phone being used close by, you can
minimize this interference in a number of
ways. Switch your hearing aids to another
program, turn your head in a dierent
direction or locate the mobile phone and
move away from it.
Labeling
The serial number and year of manufacture are
located inside the battery door.
Mobile phone compatibility rating
Some hearing aid users have reported a
buzzing sound in their hearing aids when
they are using mobile phones, indicating
that the mobile phone and hearing aid may
not be compatible. According to the ANSI
C63.19 standard (ANSI C63.19-2011 American
National Standard Methods of Measurement
of Compatibility Between Wireless
Communications Devices and Hearing Aids),
the compatibility of a particular hearing aid and
mobile phone can be predicted by adding the
rating for the hearing aid immunity to the rating
for the mobile phone emissions. For example,
the sum of the hearing aid rating of 2 (M2/T2)
and a telephone rating of 3 (M3) would result
in a combined rating of 5. Any combined rating
that equals at least 5 would provide “normal
use”; a combined rating of 6 or greater would
indicate “excellent performance.”
The immunity of this hearing aid is at least
M2/T2. The equipment performance
measurements, categories and system

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Tinnitus masker
Tinnitus masker uses broadband noise to
provide temporary relief of tinnitus.
Tinnitus masker warnings
The tinnitus masker is a broadband sound
generator. It provides a means of sound
enrichment therapy that can be used as
part of a personalized tinnitus management
program to provide temporary relief from
tinnitus.
The underlying principle of sound
enrichment is to provide supplementary
noise stimulation which can help defocus
your attention from your tinnitus and avoid
negative reactions. Sound enrichment,
coupled with instructional counseling, is an
established approach to managing tinnitus.
Air conduction hearing aids with the
tinnitus masker are to be tted by a hearing
healthcare professional familiar with the
diagnosis and management of tinnitus.
classications are based upon the best
information available but cannot guarantee that
all users will be satised.
The performance of the individual hearing
aids may vary with individual mobile phones.
Therefore, please try this hearing aid with your
mobile phone or, if you are purchasing a new
phone, please be sure to try it with your hearing
aid prior to purchase.
SoundCore technology
SoundCore™includes four intelligent features
working together to understand your listening
environment making the fluid adjustments
needed so you can actively participate in every
conversation across every environment.

12 13
Should you develop any side eects
while using the tinnitus masker, such as
headaches, nausea, dizziness or heart
palpitations or experience a decrease
in auditory function such as decreased
loudness tolerance, worsening of tinnitus,
or speech not as clear, you should
discontinue use of the device and seek
medical attention.
The volume of the tinnitus masker can be
set to a level which could lead to permanent
hearing damage when used for a prolonged
period of time. Should the tinnitus masker
be set to such a level in your hearing aid,
your hearing healthcare professional will
advise you of the maximum amount of time
per day you should use the tinnitus masker.
The tinnitus masker should never be used at
uncomfortable levels.
Important information
The tinnitus masker generates sounds that are
used as part of your personalized temporary
tinnitus management program to provide relief
from tinnitus. It should always be used as
prescribed by a hearing healthcare professional
who is familiar with the diagnosis and treatment
of tinnitus.
Good health practice requires that a person
reporting tinnitus have a medical evaluation by
a licensed ear physician before using a sound
generator. The purpose of such an evaluation
is to ensure that medically treatable conditions,
which may be causing tinnitus, are identied
and treated prior to using a sound generator.
The tinnitus masker is intended for adults 18
years of age or older who have both hearing loss
and tinnitus.

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Putting your hearing aids on your ears
Your hearing aids may be color-coded with a
small dot on the battery door:
red = right ear; blue = le ear.
BTEs with earmolds
1. Hold the earmold between
your thumb and index
nger. The opening should
be pointing in towards your
ear canal with the hearing
aid resting upwards over
the top of your ear.
2. Carefully insert the earmold
in your ear. The earmold
should t into your ear
snugly and comfortably.
3. Place the hearing aid over
the top of your ear.
1.
2.
3.
Turning your hearing aids on and o
The battery door acts as an on and o switch.
1. ON: Close the battery door
fully.
Note: It may take 5 seconds
before the hearing aid turns
on. Your hearing healthcare
provider can additionally
increase the start up delay if required.
2. OFF: Partially open the
battery door.
o
2.
1.
on