Sonova Phonak Audeo P-RL User manual

Phonak AudéoTM P-RL
User Guide
Phonak Audéo P-RL
Phonak Audéo P-RL Trial

2
Wireless hearing aids
Phonak Audéo P90-RL
Phonak Audéo P70-RL
Phonak Audéo P50-RL
Phonak Audéo P30-RL
Phonak Audéo P-RL Trial
Charging accessories
Phonak Charger Case Go
2021
2021
2021
2021
2021
2021
This user guide is valid for:

3
Your hearing aid and charger details
Hearing aid models Earpieces
cAudéo P-RL (P90/P70/P50/P30) cDome
cAudéo P-RL Trial cSlimTip
     ccShell
Charging accessories
cCharger Case Go
incl. power supply and USB cable (< 3 m)
If no box is checked and you do not know the
model of your hearing aid or charging accessories,
please ask your hearing care professional.
The hearing aids described in this user guide
contain a built-in and non-removable rechargeable
lithium-ion battery.
The charger contains a built-in and non-removable
rechargeable lithium-polymer battery.
Please also read safety information regarding
handling rechargeable hearing aids (chapter 23).

Your hearing aids and charger have been developed
by Phonak – the world leader in hearing solutions based
in Zurich, Switzerland.
These premium products are the result of decades
of research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the User Guide carefully to make sure that
you understand and get the best out of hearing aids.
For more information regarding features, benets, setup,
use and maintenance or repairs of your hearing aid and
accessories – contact your hearing care professional or
manufacturer representative. Additional information can
be found in the Data Sheet of your product.
Phonak - life is on
www.phonak.com

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Contents
Your hearing aid and charger
1. Quick guide
2. Parts of the hearing aid and charger
Using the charger
3. Preparing the charger
4. Charging the hearing aids
Using the hearing aid
5. Left and right hearing aid markings
6. Putting on the hearing aid
7. Removing the hearing aid
8. Multi-function button
9. On/O
10. Tap Control
11. Connectivity overview
12. Initial pairing
13. Phone calls
14. Flight mode
15. Rebooting your hearing aid
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9
12
13
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19
20
21
22
23
24
25
27
32
35

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Further information
16. Operating, transport and storage conditions
17. Care and maintenance
18. Exchanging the earwax protection
19. Service and warranty
20. Compliance information
21. Information and description of symbols
22. Troubleshooting
23. Important safety information
24. For the US market only, complies with the
FDA regulations
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68
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86

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1. Quick guide
Left & right hearing aid markings
Charging your hearing aids
Blue marking for left
hearing aid.
Red marking for
right hearing aid.
After placing your hearing aid
in the charger, the indicator
light on the hearing aid will
show the charging state of the
battery until it is fully charged.
When fully charged the
indicator light will be
constantly on, i.e. solid
green light.
Before using your hearing aid for the rst time, it is
recommended to charge it for 3 hours.

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Multi-function button with indicator light
The button has several functions. It
functions as an on/o switch, a volume
control and/or a program change depending
on the hearing aid programming. This is
indicated in your individual instructions.
Phone calls: If paired with a Bluetooth®
enabled phone, a short press will accept
and a long press will reject an incoming call.
On/O: Firmly press the lower part of the button for
3 seconds until the indicator light blinks.
On: indicator light is solid green
O: indicator light is solid red
Enter ight mode: When device is o, press the lower part
of the button for 7 seconds until the solid orange light
appears. Then release the button.
Tap Control (only available for models P90 and P70)
If paired with a Bluetooth enabled device, multiple functions
can be accessed using Tap Control, please refer to chapter 10.
This is also indicated in your individual instructions.
To use Tap Control tap the top of your ear twice.

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2. Parts of the hearing aid and charger
The following pictures show the hearing aid model and
charger accessories described in this user guide. You can
identify your personal models by:
• checking “Your hearing aid and charger details” on
page 3.
• comparing your earpieces, hearing aid and charger with
the following models.
Anchor (optional)
Speaker
(without earpiece attached)
Audéo P-RL
Audéo P-RL Trial
Tube
Possible earpieces
cShellSlimTipDome
Multi-function button
with built-in
indicator light

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Cavity for earpieces
Indicator light for
internal battery status:
0% - 25%
25% - 50%
50% - 75%
75% - 100%
Hearing aid charging slots with left/right indicators
Charger Case Go
Charger Case lid

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USB-C connection to external power supply
USB cable (< 3 m) Power supply
External power supply
Reset button
Indicator light for
power connection

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3. Preparing the charger
a) Plug the larger end of
the charging cable
into the power
supply.
b)Plug the smaller end
into the USB port on
the charger.
c) Plug the power
supply into a power
outlet.
d)The indicator light is
green when the
charger is connected
to the power supply.
The Charger Case may also be
used without an external power
supply.
Connecting the power supply
ab
d
c
Power supply Specications
Power supply input voltage 100-240 VAC, 50/60 Hz,
current 0.25 A
Power supply output voltage 5 VDC +/-10%, current 1 A
Charger input voltage 5 VDC +/-10%, current 500 mA
USB cable specications 5 V min. 1 A, USB-A to USB-C,
maximum length 3 m

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4. Charging the hearing aids
The Charger Case Go contains a built-in and
non-removable rechargeable lithium-polymer
battery.
If the built-in battery is fully charged, the hearing
aids can be charged 3 times.
Low power: You will hear two beeps when the
hearing aid battery is low. You will have
approximately 60 minutes before you have to
charge the hearing aids (this can vary, depending on
the hearing aid settings).
The hearing aid contains a built-in and non-
removable rechargeable lithium-ion battery.
Before using your hearing aid for the rst time, it
is recommended to charge it for 3 hours.
The hearing aid must be dry before charging,
see chapter 17.
Please ensure to charge and use the hearing aid
within operating temperature range: +5° to +30°
Celsius (41° to 86° Fahrenheit).

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4.1 Using the charger
Please refer to chapter 3 for how to set up the charger.
1.
Insert the hearing aid into the charging slots and the
earpieces in the large cavity.
Make sure the left and right hearing aid markings match
the left (blue), right (red) indicators next to the charging
slots. The hearing aids will automatically be switched o
when inserted into the charger.

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2.
The indicator light on the hearing aid will show the
charging state of the battery until the hearing aid is fully
charged. When fully charged the indicator light will
remain on, i.e. solid green light.
The charging process will automatically stop when the
batteries are fully charged, so the hearing aids can be
safely left in the charger. It can take up to 3 hours to
charge the hearing aids. The Charger Case lid can be
closed while charging.
Charging times
Indicator light Charging state Approx. charging times
0 – 10%
11 – 80%
30 min (30%)
60 min (50%)
90 min (80%)
81 – 99%
100% 3 h

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3.
Remove the hearing aids from the charging slots by
simply lifting them out of the charger.
The hearing aid switches on automatically when removed
from the charger. The indicator light starts blinking.
The solid green light indicates the hearing aid is ready
for use.

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To check the remaining battery capacity of the internal
battery, open the lid of the Charger Case Go. The indicator
lights will show the status for 10 seconds.
The lowest indicator light will light up in red when
the internal battery is depleted and cannot charge
the hearing aids any more.
The internal battery of the Charger Case Go is not
charged while the hearing aids are charging.
4.2 Checking the remaining battery capacity
Indicator light for
internal battery status:
0% - 25%
25% - 50%
50% - 75%
75% - 100%

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5. Left and right hearing aid markings
There is a red or blue marking on the back of the hearing
aid and on the speaker. This will tell you if it is a left or a
right hearing aid.
Blue marking
for left hearing aid.
Red marking
for right hearing aid.

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6. Putting on the hearing aid
1.
Place the hearing aid behind
your ear.
2.
Insert the earpiece into your
ear canal.
3.
If there is an anchor attached
to the earpiece, tuck it into
the bowl of your ear to secure
your hearing aid.

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7. Removing the hearing aid
Pull on the bend of the tube
and remove the hearing aid
from behind the ear.