Sonova Phonak Naida M-SP User manual

Phonak Naída™M
User Guide
Phonak Naída M-SP
Phonak Naída M-SP Trial

Models
Phonak Naída M90-SP
Phonak Naída M70-SP
Phonak Naída M50-SP
Phonak Naída M30-SP
Phonak Naída M-SP Trial
CE mark applied
2019
2019
2019
2019
2019
This user guide is valid for:

3
Your hearing aid details
Model
c
Naída M-SP (M90/M70/M50/M30)
c
Naída M-SP Trial
Earpiece
c
Classic earmold
c
Universal eartip
Battery size
13
13
If no box is checked and you do not know the
model of your hearing aid, please ask your hearing
care professional.
Your hearing aids operate between 2.4 GHz–2.48
GHz frequency range. When ying please check if
ight operator requires devices to be switched into
ight mode, see chapter 12.

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Your hearing aids have been developed by
Phonak — the world leader in hearing solutions based
in Zurich, Switzerland.
These premium products are the result of decades of
research and expertise and are designed to keep you
connected to the beauty of sound! We thank you for
making such a great choice and wish you many years of
listening pleasure.
Please read the user guide carefully to make sure that
you understand and get the best out of your hearing
aids. For more information about features and benets,
simply contact your hearing care professional.
Phonak — life is on
www.phonak-us.com

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Contents
Your hearing aid
1. Quick guide
2. Parts of the hearing aid
Using the hearing aid
3. Left & right hearing aid markings
4. On/O
5. Batteries
6. Putting on the hearing aid
7. Removing the hearing aid
8. Multi-function button
9. Connectivity overview
10. Initial pairing
11. Phone calls
12. Flight mode
Further information
13. Join our hearing loss community!
14. Care and maintenance
15. Exchanging the earpiece
16. Service and warranty
17. Compliance information
18. Information and description of symbols
19. Troubleshooting
8
10
12
13
14
16
18
20
21
22
25
29
31
32
35
38
40
46
50

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20. Important safety information
21. For the US market only, complies
withtheFDA regulations
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62

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1. Quick guide
Left & right hearing aid markings
Changing batteries
Blue marking for left hearing aid.
Red marking for right hearing aid.
1.
Remove the
sticker from the
new battery and
wait two minutes.
2.
Open the
battery door.
3.
Place battery in
the battery door
with the “+”
symbol facing
upwards.

On/O
Multi-function button
The button has several functions. It
functions as a volume control and/or a
program change depending on the hearing
aid programming. This is indicated in your
individual instructions. If paired with a
Bluetooth®-enabled phone, a short press
will accept and a long press will reject an
incoming call.
Flight mode
To enter ight mode press the lower part
of the button for 7 seconds while closing
the battery door. To exit ight mode, simply
open and close the battery door again.
OOn
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2. Parts of the hearing aid
The following pictures show the possible earpieces and
hearing aid model described in this user guide.
Possible earpieces
Classic
earmold

11
Naída M-SP / Naída M-SP Trial
Multi-function
button
Hook / sound output
Classic earmold (detachable)
Battery door

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3. Left & right hearing aid markings
There is a red or blue marking to tell you if it is a left or a
right hearing aid.
Blue marking for left hearing aid.
Red marking for right hearing aid.

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4. On/O
The battery door is also the on/o switch.
When you switch on the hearing aid you may hear
a start-up melody.
1.
Closed battery door =
hearing aid is on
2.
Open battery door =
hearing aid is o

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5. Batteries
2.
Open the
battery door.
3.
Place battery in
the battery door
with the “+”
symbol facing
upwards.
1.
Remove the
sticker from
the new battery
and wait two
minutes.
If it is dicult to close the battery door: Check that
the battery is inserted correctly and the “+” symbol
is facing upwards. If the battery is not inserted
correctly, the hearing aid will not work and the
battery door can be damaged.

15
Replacement battery
This hearing aid requires a size 13 zinc-air battery.
Model
Phonak Naída
M-SP / M-SP Trial
Zinc-air
battery
size
13
Color
marking on
package
orange
IEC
code
PR48
ANSI
code
7000ZD
Please ensure you use the correct type of battery in
your hearing aids (zinc-air). Please also read chapter
20.2 for further information on product safety.
Low power: You will hear two beeps when the battery
is low. You will have approximately 30 minutes to
change the battery (this can vary, depending on the
hearing aid settings and battery). We recommend that
you always have a new battery on hand.

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6. Putting on the hearing aid
1.
Take the earmold up to your ear
and place the ear canal part into
your ear canal.
6.1 Putting on the hearing aid with
classic earmold
2.
Place the hearing aid behind
your ear.

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3.
Insert the upper part of the
earmold into the upper part
of the bowl of your ear.

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7.1 Removing the hearing aid with
classic earmold
7. Removing the hearing aid
1.
Lift the hearing aid above
the upper part of your ear.
2.
Grasp the earmold with your
ngers and gently remove it.

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Please try to avoid gripping the tube to remove the
hearing aid.

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8. Multi-function button
It functions as a volume
control and/or a program
change depending on the
hearing aid programming.
This is indicated in your
individual “Hearing aid
instructions.” Please ask your
hearing care professional for
a printout.
If the hearing aid is paired with a Bluetooth-enabled
phone, a short press on the upper or lower part of the
button will accept an incoming call and a long press will
reject an incoming call — refer to chapter 11.
The multi-function button has several functions.