Sony Xperia XA F3116 User manual

User guide
Xperia™XA
F3112/F3116

Contents
Getting started............................................................................... 6
About this User guide..........................................................................6
Overview.............................................................................................6
Assembly............................................................................................ 7
Screen Protection............................................................................... 8
Starting Your Device for the First Time.................................................8
Why Do I Need a Google™ Account?................................................. 9
Device security.............................................................................10
Making Sure Your Device is Protected...............................................10
Screen Lock......................................................................................10
Unlocking your device automatically..................................................11
SIM Card Protection..........................................................................15
Using Multiple SIM Cards.................................................................. 15
Finding the Identification Number of Your Device...............................16
Finding a Lost Device ....................................................................... 16
Learning the basics...................................................................... 18
Using the touchscreen...................................................................... 18
Locking and Unlocking the Screen.................................................... 19
Homescreen..................................................................................... 20
Application screen.............................................................................21
Navigating Applications..................................................................... 22
Widgets............................................................................................ 24
Shortcuts and folders........................................................................24
Background and Themes..................................................................25
Taking a screenshot.......................................................................... 26
Notifications...................................................................................... 26
Icons in the status bar.......................................................................28
Applications overview........................................................................30
Battery and Maintenance............................................................. 32
Charging Your Device........................................................................32
Battery and Power Management.......................................................33
Updating your device........................................................................ 35
Maintenance Using a Computer........................................................ 36
Storage and memory........................................................................ 37
Backing Up and Restoring Content................................................... 39
Downloading applications............................................................42
Downloading applications from Google Play™.................................. 42
Downloading Applications from Other Sources..................................42
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Internet and networks.................................................................. 43
Browsing the web............................................................................. 43
Internet and MMS settings ............................................................... 43
Wi-Fi................................................................................................. 44
Sharing your cellular data connection................................................ 46
Controlling Data Usage..................................................................... 48
Selecting a SIM card for data traffic...................................................49
Selecting cellular networks................................................................ 49
Virtual private networks (VPNs)..........................................................49
Synchronizing data on your device..............................................51
Synchronizing with Online Accounts..................................................51
Synchronizing with Microsoft® Exchange ActiveSync®.....................51
Basic settings...............................................................................53
Accessing settings............................................................................ 53
Volume settings.................................................................................53
Do Not Disturb Mode........................................................................ 54
Screen settings................................................................................. 55
Application settings........................................................................... 56
Resetting Your Applications...............................................................58
Screen Saver.................................................................................... 58
Language Settings............................................................................ 59
Date and time................................................................................... 59
Super-Vivid Mode..............................................................................60
Enhancing the Sound Output............................................................ 60
Multiple User Accounts..................................................................... 60
Typing text....................................................................................63
On-Screen Keyboards.......................................................................63
Editing text........................................................................................64
Calling.......................................................................................... 65
Making calls...................................................................................... 65
Receiving Calls..................................................................................66
Ongoing Calls................................................................................... 68
Using the Call Log.............................................................................69
Forwarding Calls............................................................................... 69
Restricting Calls................................................................................ 70
Multiple Calls.....................................................................................71
Conference calls............................................................................... 71
Voicemail...........................................................................................72
Emergency calls................................................................................72
Contacts.......................................................................................73
Searching and viewing contacts........................................................73
Adding and editing contacts..............................................................74
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Transferring contacts.........................................................................75
Backing up contacts......................................................................... 76
Adding Medical and Emergency Contact Information........................ 76
Favorites........................................................................................... 77
Sending contact information..............................................................77
Avoiding Duplicate Entries in the Contacts Application...................... 78
Messaging and chat.....................................................................79
Reading and sending messages....................................................... 79
Organizing your messages................................................................ 80
Calling from Messaging..................................................................... 80
Messaging settings........................................................................... 81
Instant Messaging and Video Chat.................................................... 81
Email.............................................................................................82
Setting Up Email............................................................................... 82
Sending and Receiving Email Messages........................................... 82
Organizing your email messages....................................................... 83
Email account settings...................................................................... 84
Gmail™.............................................................................................84
Music and FM Radio.................................................................... 86
Transferring music to your device...................................................... 86
Listening to Music............................................................................. 86
Music menu...................................................................................... 88
Playlists.............................................................................................88
Sharing music................................................................................... 89
Enhancing the sound........................................................................ 89
Recognizing Music with TrackID™.................................................... 89
Listening to the radio.........................................................................90
Favorite radio channels..................................................................... 92
Radio Sound Settings....................................................................... 92
Camera.........................................................................................93
Taking photos and recording videos.................................................. 93
General camera settings................................................................... 94
Still camera settings.......................................................................... 99
Video camera settings.....................................................................102
Photos and videos in Album...................................................... 105
Viewing photos and videos..............................................................105
Album Homescreen Menu...............................................................106
Sharing and managing photos and videos.......................................107
Editing photos with the Photo editor application..............................107
Editing videos with the Video editor application............................... 108
Hiding photos and videos................................................................109
Viewing your photos on a map........................................................ 109
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Videos.........................................................................................111
The Video and TV SideView application...........................................111
Transferring video content to your device........................................ 112
Managing video content..................................................................112
Movie Creator................................................................................. 112
Connectivity............................................................................... 114
Mirroring the Screen of Your Device Wirelessly on a TV................... 114
Displaying files on another device using Cast.................................. 114
Connecting your device to USB accessories................................... 115
NFC................................................................................................ 116
Bluetooth® wireless technology...................................................... 118
Smart Apps and Features That Save You Time.........................121
Google Search & Now.....................................................................121
Using the News Suite Application....................................................121
Using your Device as a Wallet......................................................... 121
Travel and maps......................................................................... 122
Using Location Services.................................................................. 122
Google Maps™ and navigation....................................................... 122
Using Data Traffic when Traveling.................................................... 123
Airplane Mode.................................................................................123
Clock and Calendar....................................................................124
Calendar......................................................................................... 124
Clock.............................................................................................. 124
Accessibility............................................................................... 127
Magnification Gesture..................................................................... 127
Font Size.........................................................................................127
Display Size.....................................................................................127
Color Correction..............................................................................127
TalkBack......................................................................................... 128
Mono Audio.................................................................................... 128
TTY (Teletypewriter) Mode............................................................... 128
Switch Access................................................................................ 128
Support and Legal......................................................................130
Support Application........................................................................ 130
Xperia™ Tips.................................................................................. 130
Help in Menus and Applications...................................................... 130
Running diagnostic tests on your device......................................... 130
Restarting, Resetting, and Repairing............................................... 131
Help Us Improve Our Software........................................................ 132
Warranty, SAR, and Usage Guidelines.............................................132
Recycling Your Device.....................................................................132
Legal information.............................................................................132
5

Getting started
About this User guide
This is the Xperia™ XA User Guide for the Android™ 7.0 software version. If you're not
sure which software version your device is running, you can check it in the Settings
menu.
System and application updates can present the features in your device in another way than
described in this User Guide. The Android™ version might not be affected in an update. For
more information about software updates, see Updating your device on the 35 page.
To Check the Current Software Version of Your Device
1From your Home screen, tap .
2Find and tap Settings > About phone > Android™ version.
To Find the Model Number and Name of Your Device
1From your Home screen, tap .
2Find and tap .
The device model number and name are displayed.
Limitations to Services and Features
Some of the services and features described in this User Guide may not be supported in
all countries or regions, or by all networks or service providers. The GSM International
Emergency Number can always be used in all countries, regions, networks and by all
service providers, provided that the device is connected to the cellphone network.
Please contact your network operator or service provider to determine the availability of
any specific service or feature and whether additional access or usage fees apply.
The use of certain features and applications described in this guide may require access
to the internet. You may incur data connection charges when you connect to the internet
with your device. Contact your wireless service provider for more information.
Overview
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1. Charging/Notification light
2. Headset jack
3. Proximity/Light sensor
4. Ear speaker
5. Front camera lens
6. Power key
7. Volume/Zoom key
8. Camera key
9. Main loudspeaker
10. Main microphone
11. Charger/USB cable port
12. Wi-Fi™/Bluetooth™/GPS antenna area
13. Main camera lens
14. Torch
15. Secondary microphone
16. Nano SIM/memory card slot cover
17. NFC™ detection area
Assembly
Your device only supports nano SIM cards. The nano SIM cards and the memory card
have separate slots. Be sure you don't confuse the two.
To prevent data loss, turn off your device or unmount the memory card before you drag out the
holder to remove the nano SIM card (or cards) or memory card from the device.
To insert two nano SIM cards and a memory card
Do not cut your SIM cards, for example, using a blade or scissors, as this may damage your
device.
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1Using your fingernail, drag out the nano SIM card tray.
2Firmly place the primary SIM card (SIM 1) in the correct orientation in position (1)
as shown in the illustration.
3Firmly place the additional SIM card (SIM 2) in the correct orientation in position (2)
as shown in the illustration.
4Insert the memory card in the correct orientation into the memory card slot as
shown in the illustration.
5Gently push the tray back into the slot until it fits into place.
To remove the nano SIM card
1Turn off your device.
2With the screen facing down, open the nano SIM/memory card slot cover.
3Drag out the nano SIM card tray using your fingernail.
4Remove the nano SIM card, then gently push the tray back into the slot until it fits
into place.
5Close the nano SIM/memory card slot cover.
To remove a memory card
1Turn off your device.
2With the device facing down, open the nano SIM/memory card slot cover.
3Gently push in the memory card to release it from its slot. Remove the memory
card and close the nano SIM/memory card slot cover.
Screen Protection
Before using your device, remove the protective film by pulling up on the protruding tab.
It is recommended to protect your device with a Sony-branded screen cover or a
protector intended for your Xperia™ model. The use of third-party screen protection
accessories may prevent your device from working correctly by covering sensors, lenses,
speakers, or microphones and can invalidate the warranty.
Starting Your Device for the First Time
It is recommended that you charge the battery for at least 30 minutes before starting up
your device for the first time. You can still use your device while it is charging, see
Charging Your Device on page 32.
The first time you start your device, a setup guide helps you to configure basic settings,
personalize your device, and sign in to your accounts, for example a Google™ account.
To turn on your device
It is important to use the USB cable (provided) when charging your device, since other types of
USB cables can damage your device. It is recommended that you charge the battery for at
least 30 minutes before you turn on the device for the first time.
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1Press and hold down the power key until the device vibrates.
2Enter your SIM card PIN when requested, then tap .
3Wait a while for the device to start.
Your SIM card PIN is initially supplied by your service provider, but you can change it later
from the Settings menu.
To Turn off the Device
1Press and hold down the power key until the options menu opens.
2In the options menu, tap Power off.
It may take a while for the device to shut down.
Why Do I Need a Google™ Account?
Your Xperia™ device from Sony runs on the Android™ platform developed by Google™.
A range of Google™ applications and services is available on your device when you
purchase it, for example, Gmail™, Google Maps™, YouTube™, and the Play Store™
application which gives you access to the Google Play™ online store for downloading
Android™ applications. To get the most out of these services, you need a Google™
account. For example, a Google™ account enables you to do all of the following:
•Download and install applications from Google Play™.
•Synchronize your email, contacts, and calendar using Gmail™.
•Chat with friends using the Hangouts™ application.
•Synchronize your browsing history and bookmarks using the Google Chrome™ web
browser.
•Identify yourself as the authorized user after a software repair using Xperia™ Companion.
•Remotely find, lock, or clear a lost or stolen device using the my Xperia™ or Android™
Device Manager services.
For more information about Android™ and Google™, go to http://support.google.com .
It is crucial that you remember your Google™ account username and password. In some
situations, you may need to identify yourself for security reasons using your Google™ account.
If you fail to give your Google™ username and password in such situations, your device is
locked. Also, if you have more than one Google™ account, be sure to enter the details for the
relevant account.
To Set Up a Google™ Account on your Device
1From your Home screen, tap .
2Find and tap Settings > Accounts & sync > Add account > Google.
3Follow the registration wizard to create a Google™ account, or sign in if you
already have an account.
You can also sign in to or create a Google™ account from the setup guide the first time you
start your device. Alternatively, you can go online and create an account at
www.google.com/accounts .
To Remove a Google™ Account
1From your Home screen, tap .
2Tap Settings > Accounts & sync > Google.
3Select the Google™ account you want to remove.
4Tap > Remove account.
5Tap Remove account again to confirm.
If you remove your Google™ account, any security features that are linked to your Google™
account will no longer be available.
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Device security
Making Sure Your Device is Protected
Your device includes several security options, strongly recommended in case of loss or
theft.
These options are as follows:
•Set a secure screen lock on your device using a PIN, password, or pattern to prevent
anyone from accessing or resetting your device.
•Add a Google™ account to prevent others from using your device if it gets stolen or
wiped.
•Activate either the “Protection by my Xperia” or the Android™ Device Manager web
service. Using one of these services, you can remotely locate, lock, or clear a lost device.
Verifying the ownership of your device
Certain protection features require you to either unlock your screen with your PIN,
password, or pattern, or enter your Google™ account information. Below are examples
of protection features and their required credentials:
Factory Data
Reset
protection
You must unlock your screen before you are allowed to perform a
Factory Data Reset.
Protection by
my Xperia If you remotely reset your device using this service, you must enter the
username and password for a Google™ account associated with the
service. The device must be connected to the internet before the setup
process can be completed. Otherwise, you will not be able to use your
device after the reset.
Android™
Device Manager If you remotely reset your device using this service, you must enter the
username and password for a Google™ account. The device must be
connected to the internet before the setup process can be completed.
Otherwise, you will not be able to use your device after the reset.
Software repair You must enter your Google™ account username and password when
you start the device after the repair is complete.
For Android™ Device Manager, it is necessary to enter information from a Google™ account.
This can be any Google™ account which you have set up on the device as an owner. If you
cannot provide the relevant account information during a setup process, you won't be able to
use the device at all.
Screen Lock
There are several screen lock options available. The security level of each lock type is
listed below in order of weakest to strongest:
•Swipe
– no protection, but you have quick access to the Homescreen.
•Pattern
– draw a simple pattern with your finger to unlock your device.
•PIN
– enter a numeric PIN of at least four digits to unlock your device.
•Password
– enter an alpha-numeric password to unlock your device.
It is very important that you remember your screen unlock pattern, PIN, or password. If
you forget this information, it may not be possible to restore important data, such as
contacts and messages. If you have set up a Microsoft® Exchange ActiveSync® (EAS)
account on your Xperia™ device, the EAS security settings may limit the lockscreen type
to only a PIN or password. This occurs when your network administrator specifies a
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lockscreen type for all EAS accounts for enterprise security reasons. Contact the
network administrator of your company or organization to check what network security
policies are implemented for cellular devices.
For more settings for each screen lock type, tap beside Screen lock.
To change your screen lock type
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock.
3Confirm your current screen lock, choose an option, and follow the instructions on
your device.
To Create a Screen Lock Pattern
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > Pattern.
3Choose an option and follow the instructions on your device.
If you enter an incorrect lock pattern five times in a row, you must wait 30 seconds before
trying again.
To Change the Screen Lock Pattern
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock.
3Draw your screen unlock pattern.
4Tap Pattern, choose an option, and follow the instructions on your device.
To Create a Screen Lock PIN
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > PIN.
3Choose an option. Enter a numeric PIN, and then tap CONTINUE.
4Re-enter and confirm your PIN, then tap OK.
To Create a Screen Lock Password
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock > Password.
3Choose an option and follow the instructions on your device.
To Activate the Swipe Unlock Function
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Screen lock.
3Draw your screen unlock pattern, or enter your PIN or password depending on
which of these screen lock types is enabled.
4Tap Swipe, then tap YES, REMOVE.
Unlocking your device automatically
The Smart Lock feature lets you set your device to unlock automatically in certain
situations, for example, when connected to a Bluetooth® device or when carrying it with
you. When Smart Lock is enabled you still need to unlock your device manually after
restarting, and after leaving the device inactive for 4 hours.
Choose from the following Smart Lock settings:
•On-body detection: Keep your device unlocked when carrying it with you.
•Trusted places: Keep your device unlocked when in a familiar, secure location, such as
your home.
•Trusted devices: Keep your device unlocked when a trusted Bluetooth® or NFC device
is connected.
•Trusted face: Unlock your device by looking at it.
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•Trusted voice: Use voice recognition to unlock your device from the lockscreen or while
it’s charging, and activate Google™.
The Smart Lock feature is developed by Google™, so its functionality may be changed or
updated over time. Furthermore, the feature may not be available in every market, country, or
region.
To Enable Smart Lock
1Set a pattern, PIN, or password as a screen lock if you have not already done so.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Trust agents.
4Tap the Smart Lock (Google) slider to enable the function.
5Tap the back arrow next to Trust agents.
6Find and tap Smart Lock.
7Enter your pattern, PIN, or password. You need to enter these credentials
whenever you want to change your Smart Lock settings.
8Select a Smart Lock type.
To set up or remove trusted face
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted face.
3Tap SET UP > NEXT. Follow the instructions on your device, then tap FINISHED.
4To remove a trusted face, tap Remove trusted face > REMOVE.
For enhanced accuracy, tap Trusted face > Improve face-matching.
To set up trusted voice
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted voice.
3Follow the instructions on your device.
Keeping Your Device Unlocked while You’re Carrying It
Using the On-body detection feature, you can keep your device unlocked while you're
carrying it in your hand or in a pocket or bag. The accelerometer in your device keeps
your device unlocked while it senses that it's being carried. The device locks when the
accelerometer detects that the device has been put down.
When you use the On-body detection feature, you need to be aware of the following
behaviors:
•Any time you put your device down and it senses that it's no longer being carried, it
locks automatically.
•The device can take up to one minute to lock.
•After you get into a car, bus, train, or other land vehicle, your device can take between 5
and 10 minutes to lock.
•Note that when you get on an airplane or a boat (or another non-land-based vehicle),
your device may not lock automatically, so be sure to lock it manually if needed.
•When you pick up your device again or get out of the vehicle, just unlock it once and
your device then stays unlocked for as long as you have it on you.
The On-body detection feature can't distinguish whose body is connected. If you give your
device to someone else while it's unlocked using On-body detection, your device may stay
unlocked for the other user. Keep in mind that On-body detection as a security feature is less
secure than a pattern, PIN, or password.
To Enable or Disable On-Body Detection
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > On-body
detection.
3Tap the slider to enable the function, then tap CONTINUE. To disable the function,
tap the slider beside On.
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Connecting to trusted devices
If you have a device that you connect to regularly using Bluetooth® or NFC, for example,
a home entertainment system or a fitness tracker, you can add it as a trusted device and
bypass the added security of the lockscreen to save time. This feature is suitable if you’re
normally in a secure place when you use this device. In some cases, you may still need
to manually unlock your device before a trusted device can be connected.
It is not recommended to add devices that are constantly connected to your device as trusted
devices, for example, Bluetooth® keyboards or mice.
As soon as a trusted device is switched off or moves out of range, your screen locks and you
need your PIN, pattern, or password to unlock it.
To Add or Remove a Trusted Bluetooth® Device
1Make sure your device is paired and connected to the Bluetooth® device that you
want to add as a trusted device.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Smart Lock.
4In the Smart Lock menu tap Trusted devices > ADD TRUSTED DEVICE >
Bluetooth.
5Tap a device name to select it from the list of connected and paired devices, then
tap YES, ADD.
6To remove a paired device, select it from the list and tap REMOVE TRUSTED
DEVICE.
To Add or Remove a Trusted NFC Device
1Make sure your device is paired and connected to the Bluetooth® device that you
want to add as a trusted device.
2Find and tap Settings > Lock screen & security > Smart Lock.
3Tap Trusted devices > ADD TRUSTED DEVICE > NFC.
4Follow the on-screen instructions.
5To remove a paired device, select it from the list and tap REMOVE TRUSTED
DEVICE
Making Sure You're Secure when Using Trusted Devices
Different Bluetooth® devices support different Bluetooth® standards and security
capabilities. There's a chance someone could keep your Xperia™ device unlocked by
imitating your Bluetooth® connection, even if your trusted device is no longer nearby.
Your device is not always able to determine whether your connection is secure from
someone trying to imitate it.
When your device can't determine whether you're using a secure connection, you'll get a
notification on your Xperia™ device and may need to manually unlock it before the
trusted device can keep it unlocked.
Bluetooth® connectivity range can vary depending on factors like the model of your device,
the connected Bluetooth® device, and your environment. Depending on these factors,
Bluetooth® connections can work over distances up to 100 meters.
Connecting to Trusted Places
When the Trusted places feature is set up, the lockscreen security on your Xperia™
device gets disabled when you are in a designated trusted location. For this feature to
work, you must have an internet connection (preferably over Wi-Fi) and allow your device
to use your current location.
To set up trusted places, first make sure high-accuracy location mode or battery-saving
location mode is enabled on your device before you add home or custom locations.
The exact dimensions of a trusted location are an estimate and may extend beyond the
physical walls of your home or other areas you have added as trusted locations. This feature
can keep your device unlocked within a radius of up to 80 meters. Also be aware that location
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signals can be replicated or manipulated. Someone with access to specialized equipment
could unlock your device.
To Add Your Home Location
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted places >
Home.
3To enter the desired location type the address in the search bar. Your device
searches for the entered location.
To Edit Your Home Location
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
3Select your home location.
4Tap Edit.
5In the search bar, enter the location that you want to use as your home location.
If other residences share your street address, you can add the actual location of your home
within the building complex as a custom place.
To Remove Your Home Location
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted places >
Home.
3Tap Edit > .
Using Custom Locations
You can add any location as a trusted, custom place where your device can remain
unlocked.
To Add a Custom Place
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
3Tap Add trusted place.
4To use your current location as a custom place, tap Select this location.
5Alternately, to enter another location, tap and type the address. Your device
searches for the entered location. Tap the suggested address to use it.
6To fine-tune the location, tap the back arrow next to the address, drag the location
pin to the desired location, and then tap Select this location.
To Edit a Custom Place
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
3Select the place that you want to edit.
4Tap Edit address.
5To enter another location, tap , and then type the address. Your device searches
for the entered location. To use the suggested address, tap the address.
6To fine-tune the location, tap the back arrow next to the address, drag the location
pin to the desired location, and then tap Select this location.
To Remove a Custom Place
1From your Home screen, tap .
2Find and tap Settings > Lock screen & security > Smart Lock > Trusted places.
3Select the place you want to remove.
4Tap Delete.
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SIM Card Protection
You can lock and unlock each SIM card that you use in your device with a PIN (Personal
Identification Number). When a SIM card is locked, the subscription linked to the card is
protected against misuse, meaning you have to enter a PIN every time you start your
device.
If you enter the PIN incorrectly too many times, your SIM card will get blocked. You then
need to enter your PUK (Personal Unblocking Key) and a new PIN. Your PIN and PUK
are supplied by your service provider.
To Set Up a SIM Card Lock
1From the Homescreen, tap .
2Find and tap Settings > Lock screen & security > Set up SIM card lock.
3Select a SIM card.
4Tap the Lock SIM card slider to enable or disable the SIM card lock.
5Enter the SIM card PIN and tap OK. The SIM card lock is now active and you will
be prompted to enter the PIN every time you restart the device.
To Change the SIM Card PIN
1From the Home screen, tap .
2Find and tap Settings > Lock screen & security > Set up SIM card lock.
3Select a SIM card.
4Tap Change SIM PIN.
5Enter the old SIM card PIN and tap OK.
6Enter the new SIM card PIN and tap OK.
7Retype the new SIM card PIN and tap OK.
To Unlock a Blocked SIM Card Using the PUK Code
1Enter the PUK code and tap .
2Enter a new PIN code and tap .
3Re-enter the new PIN code and tap .
If you enter an incorrect PUK code too many times, you need to contact your network operator
to get a new SIM card.
Using Multiple SIM Cards
Your device works with either one or two SIM cards inserted. You get incoming
communication to both SIM cards and you can select which number you want to place
outgoing communication from. Before you can use both SIM cards, you need to enable
them and select which SIM card will handle data traffic.
You can forward calls that come in on SIM card 1 to SIM card 2 when SIM card 1 is
unreachable, and vice versa. This function is called Dual SIM reachability. You must
enable it manually. See
Forwarding Calls on the 69 page.
To Enable or Disable the Use of Two SIM Cards
1From the Home screen, tap .
2Find and tap Settings > Dual SIM.
3Tap the SIM1 and SIM2 sliders to enable or disable the SIM cards.
To Rename a SIM Card
1From the Home screen, tap .
2Find and tap Settings > Dual SIM.
3Select a SIM card and enter a new name for it.
4Tap OK.
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To select which SIM card handles data traffic
1From your Home screen, tap .
2Find and tap Settings > Dual SIM > Cellular data.
3Select the SIM card you want to use for data traffic.
For higher data speeds, select the SIM card that supports the fastest cellular network, for
example, 3G or LTE.
Finding the Identification Number of Your Device
Your device has a unique identification number. This number is referred to as the IMEI
(International Mobile Equipment Identity). You should keep a copy of this number. You
may require it, for example, when you access the Xperia™ Care support service to
register your device. Also, if your device is stolen, some network providers can use this
number to stop the device from accessing the network in your country or region.
For devices with two SIM cards, there are two IMEI numbers, one for each SIM card slot.
To view your IMEI numbers on the label strip
1Open the nano SIM/memory card slot cover.
2Remove the SIM card tray.
3Drag the strip outward using your fingernail. The IMEI numbers are displayed on
the strip.
You can also view the IMEI numbers by opening the phone dialer and entering *#06#.
To view your IMEI numbers via the device settings
1From your Home screen, tap .
2Find and tap Settings > About phone > Status > IMEI information.
Finding a Lost Device
If you have a Google™ account, the “Protection by my Xperia” web service can help you
locate and secure your device if you ever lose it. If you have activated this service on your
device, you can:
•Locate your device on a map.
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•Sound an alert even if the device is in Do not disturb mode.
•Remotely lock the device and make the device display your contact details to anyone
who finds it.
•Remotely clear the internal and external memory of the device as a last resort.
If you’ve cleared the internal memory of the device using the “Protection by my Xperia” web
service, you must sign in to a Google™ account that was previously synced on this device the
next time you turn on the device.
The “Protection by my Xperia” service may not be available in all countries or regions.
To Deactivate Protection by My Xperia
1Make sure you have an active data connection, and enable location services on
your device.
2From your Home screen, tap .
3Find and tap Settings > Lock screen & security > Protection by my Xperia >
Activate.
4Mark the checkbox to agree to the terms and conditions of the service, then tap
Accept.
5If prompted, sign in to your Google™ account, or create a new account if you
don’t already have one.
6To verify that Protection by my Xperia can locate your device, go to
myxperia.sonymobile.com and sign in using the Google™ account you are using
on your device.
If you are sharing a device with multiple users, note that the Protection by my Xperia service is
only available to the user who is logged in as the owner.
Finding a Lost Device Using Android™ Device Manager
Google™ offers a location and security web service called Android™ Device Manager.
You can use it in parallel with, or as an alternative to, the Protection by my Xperia service.
If you lose your device, you can use Android™ Device Manager to:
•Find and show where your device is located.
•Ring or lock your device, erase everything on it, or add a phone number to the
lockscreen.
For additional information about Android™ Device Manager, go to
www.support.google.com .
Android™ Device Manager does not work if your device is turned off or if it does not have a
connection to the internet. The Android™ Device Manager service may not be available in all
countries or regions.
To activate Android™ Device Manager
1If you are sharing a device with multiple users, be sure you are logged in as the
owner.
2Be sure you have an active data connection and location services are enabled.
3From your Home screen, tap .
4Find and tap Settings > Google > Security.
5Tap the sliders beside Remotely locate this device and Allow remote lock and
erase to enable both functions.
6If prompted, agree to the terms and conditions by tapping Activate this device
administrator.
7To verify that Android™ Device Manager can locate your device after you activate
the service, go to
www.android.com/devicemanager and sign in using your
Google™ account.
You can also activate Android Device Manager from Lock screen & security under Device
administrators.
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Learning the basics
Using the touchscreen
Tapping
•Open or select an item.
•Mark or unmark a checkbox or option.
•Enter text using the on-screen keyboard.
Touching and holding
•Move an item.
•Activate an item-specific menu.
•Activate selection mode, for example, to select several items from a list.
Pinching in and out
•Zoom in or out on web pages, photos, and maps, and when you're taking photos or
shooting videos.
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Swiping
•Scroll up or down a list.
•Scroll left or right, for example, between Homescreen panes.
•Swipe left or right to reveal more options.
Flicking
•Scroll quickly, for example, in a list or on a web page. You can stop the scrolling
movement by tapping the screen.
Locking and Unlocking the Screen
When your device is on and left idle for a set period of time, the screen darkens to save
battery power and locks automatically. This lock prevents unwanted actions on the
touchscreen when you are not using it. When you buy your device, a basic screen swipe
lock is already set. This means you have to swipe left or upward on the screen to unlock
it. You can change the security settings later and add other kinds of locks. See
Screen
Lock on the 10 page.
To activate the screen
•Briefly press the power key .
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To lock the screen
•When the screen is active, briefly press the power key .
•Alternately, double-tap any empty area on the Homescreen. To enable this function,
touch and hold any area on your Homescreen until the device vibrates, then tap and
tap the slider beside Double-tap to sleep.
Homescreen
The Homescreen is the starting point for using your device. It’s similar to the desktop on
a computer screen. Your Homescreen can have up to twenty panes, which extend
beyond the regular screen display width. The number of Homescreen panes is
represented by a series of dots on the lower part of the Homescreen. The highlighted dot
shows the pane that is currently displayed.
1 Welcome to Xperia™ widget – Tap to open the widget and select a task such as copying content from
your old device or setting up Xperia™ services
2 Dots – Represents the number of Homescreen panes
To go to the Home screen
•Press .
To browse the Home screen
Homescreen Panes
You can add new panes to your Homescreen (up to a maximum of twenty panes) and
delete panes. You can also set the pane that you want to use as the main Homescreen
pane.
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