Sony ZRD-1 User manual

Display Unit
Display Controller
Operating Instructions
Before operating the unit, please read this manual and the supplied Before Using This
Unit document thoroughly and retain it for future reference.
ZRD-1/ZRD-2
ZRCT-100/ZRCT-200
4-692-870-15 (2)
© 2016 Sony Corporation

2
Table of Contents
Please Read This First .............................................. 3
Manual Structure ................................................... 3
Licenses ................................................................. 3
Condensation ......................................................... 3
Security .................................................................. 3
Burn-in ................................................................... 3
Defective pixels ..................................................... 3
General Precautions ............................................... 3
Overview .................................................................... 4
System Configuration Diagram ............................. 4
Parts Identification ................................................... 5
ZRD-1/ZRD-2 Display Unit .................................. 5
ZRCT-100/ZRCT-200 Display Controller ............ 6
Turning the Power On/Off ....................................... 8
Turning the Power On ............................................ 8
Turning the Power Off ........................................... 9
Selecting the Video Input ....................................... 10
Changing the Display Starting Positions of
Pictures .............................................................. 11
Configuring the Input Level and Signal Format for
HDMI Inputs (ZRCT-200 Only) ........................ 11
Adjusting the Picture Quality ................................ 12
Displaying 3D Video ................................................ 14
Synchronizing with External Sync Signals ........... 15
Inputting External Sync Signals .......................... 15
Enabling External Synchronization ..................... 15
Troubleshooting ....................................................... 15
Error Codes ............................................................. 17
Display Units ....................................................... 17
Display Controllers .............................................. 18
Cleaning and Storage .............................................. 19
Display Units ....................................................... 19
Display Controllers .............................................. 19
Signal Formats ........................................................ 19
3D Inputs ............................................................. 19
Inputs Other than 3D ........................................... 20
Supported Signal Formats for a Single
Controller ........................................................... 21
Trademarks
• Products or system names appearing in this document
are trademarks or registered trademarks of their
respective owners.
Further, the ® or ™ symbols are not used in the text.
• The terms HDMI and HDMI High-Definition
Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing
Administrator, Inc. in the United States and other
countries.
• DisplayPort is a trademark or registered trademark of
Video Electronics Standards Association in the United
States and other countries.
• Reproduction or duplication, in whole or part, of the
operation manual supplied with the system without the
authorization of the right holder is prohibited under
copyright law.
• Sony assumes no responsibility for damages, loss of
income, or any claims from a third party arising out of
use of the system.
• Note that the specifications of the system are subject to
change for improvement without prior notice.

3
Please Read This First
Manual Structure
This product includes the following manuals to be used
according to the situation.
Before Using This Unit (ZRD-1/ZRD-2, ZRCT-100/
ZRCT-200)
This includes important safety precautions, specifications,
etc.
Installation Manual
This includes information on installation, initial setup,
equipment adjustment procedures, etc. Refer to this
manual when changing equipment settings or performing
readjustments after installation as well.
Operating Instructions (this document)
This includes information on video input selection, picture
quality adjustment, parts identification, etc. Refer to this
manual when performing general operations.
Service Manual
This is intended for use by service personnel and includes
information on diagnosing malfunctions and instructions
on repair.
Licenses
Refer to the Software License Agreement.
Condensation
If the unit is suddenly taken from a cold to a warm location,
or if ambient temperature suddenly rises, moisture may
form on the outer surface of the unit and/or inside of the
unit. This is known as condensation. If condensation
occurs, turn off the unit and wait until the condensation
clears before operating the unit. Operating the unit while
condensation is present may damage the unit.
Security
SONY WILL NOT BE LIABLE FOR DAMAGES OF
ANY KIND RESULTING FROM A FAILURE TO
IMPLEMENT PROPER SECURITY MEASURES ON
TRANSMISSION DEVICES, UNAVOIDABLE DATA
LEAKS RESULTING FROM TRANSMISSION
SPECIFICATIONS, OR SECURITY PROBLEMS OF
ANY KIND.
Depending on the operating environment, unauthorized
third parties on the network may be able to access the unit.
When connecting the unit to the network, be sure to
confirm that the network is protected securely.
Burn-in
Permanent burn-in may occur if a still image is displayed
for a prolonged period of time. Playing a video with
moving images may reduce the severity of burn-in once it
occurs, but it will not remove the burn-in completely.
Defective pixels
The panel fitted to this unit is manufactured with high
precision technology, giving a functioning pixel ratio of at
least 99.99%. Thus a very small proportion of pixels may
be “stuck,” either always off (black), always on (red, green,
or blue), or flashing. In addition, such “stuck” pixels may
appear spontaneously over a long period of use due to the
physical characteristics of the organic light-emitting
diodes.
Such occurrences do not indicate a malfunction.
General Precautions
• Avoid getting the product wet. In the event of accidental
contact with liquids, do not turn on the power, and
contact a service representative.
• If an error or malfunction occurs or if foreign matter
enters the interior of the product, turn off the power and
discontinue use, and contact a service representative.
• Do not subject the front panel of the display units to
damage or shocks.
• Request cleaning and maintenance periodically from a
service representative.

4
Overview
You can connect the display units based on the installation location and intended use, convert the video content signals that
are input to the display controller based on the array size, and output the signals onto the display units. 4K2K video can
be controlled via a single display controller. Control of the display units is performed from a computer on which Display
Control Software is installed.
Daisy-chain connections can be configured between display units using a power cord (supplied with the ZRD-2 only) and
a network cable. (For details on the number of display units that can be connected, refer to the Installation Manual.)
Caution
Use the Category 6a cable supplied with the ZRD-2 for the network cable or a commercially available Category 7 cable.
Do not use a commercially available Category 6a cable.
Notes
• Display of 4K2K video requires 72 display units.
• Each display controller is equipped with 12 ports, and each port is capable of controlling up to 6 display units.
System Configuration Diagram
Configuration example of the entire system
Video content transmitters Array
(display units)
Matrix
switcher
Production monitors
Video
processor
Control (LAN)
Control (LAN) Hub
Display controller
Display controller
VPN router
•DisplayPort
connector
• DVI connector
(ZRCT-100
only)
• HDMI
connector
(ZRCT-200
only)
Controller PC
(Display Control Software installed)

5
Parts Identification
ZRD-1/ZRD-2 Display Unit
Left / rear
Caution
Do not connect the OUT and IN connectors to a hub. The
input/output signals for these connectors are unique to the
product and are not Ethernet signals. In particular, be
aware that connecting these connectors to a PoE injector
hub may result in damage to the product.
aUnit joints
Connect to other display units.
Two unit joints are located on each of the top, bottom,
left, and right sides of the display unit.
bStatus indicator
Indicates the status of the display unit.
c-IN (AC power input) connector
Use a power cord (supplied with the ZRD-2 only) to
connect this connector to the -OUT (AC power
output) connector on the preceding display unit in the
daisy-chain connection.
For the first display unit in the daisy-chain
connection, use a power cord (not supplied) to
connect this connector to the circuit breaker.
dOUT (unit output) connector (RJ-45)
Use a Category 6a cable (supplied with the ZRD-2
only) or Category 7 cable (not supplied) to connect
this connector to the IN (unit input) connector on the
succeeding display unit in the daisy-chain connection.
This connector is not used for the last display unit in
the daisy-chain connection.
eIN (unit input) connector (RJ-45)
Use a Category 6a cable (supplied with the ZRD-2
only) or Category 7 cable (not supplied) to connect
this connector to the OUT (unit output) connector on
the preceding display unit in the daisy-chain
connection.
For the first display unit in the daisy-chain
connection, use a Category 7 cable (not supplied) to
connect this connector to the UNIT OUTPUT
connector on the display controller.
a
b
a
f
e
d
c
Indicator Status
Off The display unit is turned off.
Lit yellow The display unit is starting up.
Blinking
yellow
A warning has occurred.
For details, see “Troubleshooting” (page 15).
Lit red The display unit is in standby mode.
Blinking red An error has occurred.
For details, see “Troubleshooting” (page 15).
Lit green The display unit is operating normally.

6
f-OUT (AC power output) connector
Use a power cord (supplied with the ZRD-2 only) to
connect this connector to the -IN (AC power input)
connector on the succeeding display unit in the daisy-
chain connection.
This connector is not used for the last display unit in
the daisy-chain connection.
ZRCT-100/ZRCT-200 Display Controller
Front
a1(power) switch
Turns the display controller on/off.
For details, see “Turning the Power On/Off”
(page 8).
bMAINTENANCE connector
This connector is used for maintenance servicing.
cIntake vent
Do not block the intake vent, as doing so will result in
interior heat buildup which may result in fire or
malfunction.
dERROR indicator
Blinks when warnings occur, and lights when errors
occur.
For details, see “Troubleshooting” (page 15) and
“Error Codes” (page 17).
eUNIT STATUS indicator
Indicates the power status of the display units.
The indicator lights green when all the display units
that are connected to the display controller according
to the display unit layout settings are turned on.
If any of the display units are turned off according to
the display unit layout settings, the indicator turns off.
For details on the display unit layout settings, consult
your system administrator.
fPOWER indicator
Indicates the power status of the display controller.
a
fed c
b
Indicator Status
Off The display controller is turned off.
Lit orange The display controller is in standby mode.
Lit green The display controller is turned on (normal
operating status).
Blinking
green
The display controller is starting up or
shutting down.
Lit red The forced standby mode has been entered.
For details, see “Entering the forced standby
mode” (page 16) in the “Troubleshooting.”

7
Rear
Caution
Do not connect the UNIT OUTPUT, LINK IN, and LINK
OUT connectors to a hub. The input/output signals for
these connectors are unique to the product and are not
Ethernet signals. In particular, be aware that connecting
these connectors to a PoE injector hub may result in
damage to the product.
aUNIT OUTPUT connectors 1 to 12 (RJ-45)
Use a Category 7 cable (not supplied) to connect this
connector to the IN (unit input) connector on the
display unit you want to control (i.e., first display unit
in the daisy-chain connection).
bLINK IN connector (RJ-45)
Use this when using multiple display controllers to
control the display units.
Use a Category 7 cable (not supplied) to connect this
connector to the LINK OUT connector on the display
controller you want to link.
cLINK OUT connector (RJ-45)
Use this when using multiple display controllers to
control the display units.
Use a Category 7 cable (not supplied) to connect this
connector to the LINK IN connector on the display
controller you want to link.
d3D SYNC OUT connector (mini-DIN, 3-pin)
Outputs 3D sync signals.
eExhaust vent/fan
Do not block the exhaust vent, as doing so will result
in interior heat buildup which may result in fire or
malfunction.
f-IN (AC power input) connector
Use a power cord (not supplied) to connect this
connector to the circuit breaker.
g(earth) terminal
Connect this to the earth conductor of the system.
Caution
Failure to connect the system to the protective earth
may result in electric shock. Be sure to connect to the
earth conductor, even during operation inspections.
hREF IN (external reference signal input)
connector (BNC)
Inputs external reference signals used for
synchronization.
For details, refer to the Installation Manual.
i3D SYNC IN connector (mini-DIN, 3-pin)
Inputs 3D sync signals.
jCTRL (control) connector 2 (Mini-USB, Type B)
Use this to connect to the controller PC via a USB
(SERIAL) connection.
Use a USB cable (not supplied) to connect this to a
USB port on the controller PC.
kCTRL (control) connector 1 (RJ-45)
Use this to connect to the controller PC via an
Ethernet (LAN) connection. Use an Ethernet cable
(Category 5, not supplied) to connect this to a LAN
port on the controller PC.
a
lkjg
bc ef
m
d
hi
ZRCT-100
a
nkjg
bc ef
m
d
hi
ZRCT-200

8
lDVI (video input) connectors 1 to 4 (ZRCT-100
only)
Connect these to the video processor.
mDisplayPort (video input) connectors 1 and 2
Connect these to the video processor.
nHDMI (video input) connectors 1 and 2 (ZRCT-
200 only)
Connect these to the video processor.
Caution
When inputting 4K-equivalent HDMI signals, use a
cable that is marked with the Premium High Speed
HDMI logo and is within 3 m in length.
We recommend using Premium High Speed HDMI
cables that are within 3 m in length even when you are
not inputting 4K-equivalent HDMI signals.
Turning the Power On/Off
Turning the Power On
You can turn on the system’s power using one of three
methods. Consult your system administrator regarding
which method to use.
• Turning the power on via the display controller
• Turning the power on via Display Control Software
• Turning the power on by connecting the power cord to
the display controller
Caution
Always connect the display controller’s power cord to the
circuit breaker.
If pictures are not displayed within 5 minutes of turning on
the system’s power, try turning the system’s power off and
then on again.
Note
If a startup delay is configured in the [Function] - [System
Settings] - [Display Unit Power On Delay] setting of
Display Control Software, the display units will turn on
according to the configured delay.
Turning the power on via the display
controller
1 Press and hold the power switch on the display
controller for about 2 seconds.
Turn on all the display controllers by pressing each of
their power switches.
When a display controller turns on, its POWER
indicator lights green.
When a display unit turns on, its status indicator lights
green.
To enter standby mode
Press the power switch on a display controller twice to
set the display controller and display units to standby
mode.
To return to the power ON state, press and hold the
power switch again.

9
Note
If you press the power switch only once in the power
ON state, the POWER indicator will blink red for
2 seconds, but the standby mode will not be entered.
You can enter standby mode by pressing the power
switch again while the indicator is still blinking red.
2 Turn on the video source equipment.
Turning the power on via Display Control
Software
The initial settings must be configured beforehand to turn
the power on via Display Control Software. For details,
consult your system administrator.
1 Start the controller PC, and click [All Programs] -
[Display Control Software] - [Display Control
Software] in the start menu to start Display Control
Software.
2 Click [Power ON] in the main screen.
Under default settings, all display controllers and
display units will turn on.
When a display controller turns on, its POWER
indicator lights green.
When a display unit turns on, its status indicator lights
green.
When you click [Standby]
The power status of all connected display controllers
and display units will enter standby mode, and the
main screen will remain displayed.
Click [Power ON] to turn the power on again.
3 Turn on the video source equipment.
Turning the power on by connecting the
power cord to the display controller
When [Function] - [System Settings] - [Direct Array
Power On] is set to [ON] in Display Control Software
beforehand, simply connecting the display controller’s
power cord will turn on the display controller and display
units.
1 Connect the power cord to the -IN connector on the
display controller.
When a display controller turns on, its POWER
indicator will switch from blinking red/orange to
remaining lit green.
When a display unit turns on, its status indicator lights
green.
2 Turn on the video source equipment.
Turning the Power Off
You can turn off the system’s power using one of two
methods.
• Turning the power off via the display controller
• Turning the power off via Display Control Software
Turning the power off via the display
controller
1 Turn off the video source equipment.
2 Press the power switch on the display controller
twice.
The display controller and display units will enter
standby mode.
3 If necessary, disconnect the AC power supply.
Turning the power off via Display Control
Software
1 Turn off the video source equipment.
2 Click [Standby] in the main screen of Display Control
Software.
The display controller and display units will enter
standby mode.
3 If necessary, disconnect the AC power supply.

10
Selecting the Video Input
Select the video signals that will be input.
The settings configured on the primary controller will be
applied to all the other display controllers, including the
subordinate controllers (hereafter referred to as “sub
controllers”). Sub controllers cannot be configured
individually.
Caution
If the a primary controller is not configured via Display
Control Software or the primary controller is not already
turned on at the time the [Input Setting] screen is
displayed, video input selection cannot be performed. In
addition, the video input settings will not be applied to the
sub controllers if they are not turned on.
1 Select [Input Settings] in the [Array] menu on the
main screen of Display Control Software.
2 Select the input channel in [Input Select], and click
[OK] or [Apply].
The video input changes.
[HDMI1] (ZRCT-200 only): Use HDMI connector 1
to display pictures.
[HDMI2] (ZRCT-200 only): Use HDMI connector 2
to display pictures.
[DVI] (ZRCT-100 only): Use the DVI connectors to
display pictures as large as 4K 50p/60p. (All four
DVI connectors are used.)
Example of picture positions and DVI
connectors:
•DVI connector 1: Top left
•DVI connector 2: Bottom left
•DVI connector 3: Top right
•DVI connector 4: Bottom right
Note
A picture can be displayed using only one DVI
connector. For details, refer to the Installation
Manual.
[DisplayPort (Single1)]: Use DisplayPort
connector 1 to display the picture.
[DisplayPort (Single2)]: Use DisplayPort
connector 2 to display the picture.
For details on the supported video signals for display,
see “Signal Formats” (page 19).
[DisplayPort (Dual)]: Use two DisplayPort
connectors to display pictures as large as 4K
100p/120p.
Note
If you are only inputting single-stream signals
that are 50p/60p or lower, we recommend
clicking [Detailed Input Settings] and clearing
the [High Frame Rate Mode] checkbox in the
[Detailed Input Settings] screen.
3 Click [OK] or [Apply] to apply the settings.
The setting values will be registered to the display
controller and saved to Display Control Software.
DVI connector 1 DVI connector 3
DVI connector 2 DVI connector 4

11
Changing the Display Starting
Positions of Pictures
You can change the display positions for each picture.
For example, you can move a low-resolution picture from
the top left of the screen to the center.
1 Click [Detailed Input Settings] in the [Input Settings]
screen.
The [Detailed Input Settings] screen appears.
Before version 1.20.0
Version 1.20.0 or later
2 Click the tab ([DVI], [DisplayPort (Single1)],
[DisplayPort (Single2)], [DisplayPort (Dual)],
[HDMI1], or [HDMI2]) of the video signal for which
you want to change the display starting position.
Caution
The [DVI] tab is only available for the ZRCT-100, and
the [HDMI1] and [HDMI2] tabs are only available for
the ZRCT-200.
3 Use the sliders and buttons for [H Position] and
[V Position] to specify the horizontal and vertical
positions.
The settings are reflected in the picture immediately
after they are configured.
For details, refer to the Installation Manual.
4 Click [Close].
The [Detailed Input Settings] screen closes.
Configuring the Input Level and
Signal Format for HDMI Inputs
(ZRCT-200 Only)
1 Select [HDMI1] or [HDMI2] for [Input Select] in the
[Input Settings] screen, and click [OK] or [Apply].
The video input changes.
2 Click [Common Input Settings].
The [Common Input Settings] screen appears. The
settings configured on the primary controller will be
applied to all the other display controllers, including
the sub controllers. Sub controllers cannot be
configured individually.
3 Configure each setting.
[Dynamic Range]: Select the video input level for
HDMI connectors 1 and 2.
•[Auto]: Determine the video input level
automatically.
•[Limited]: Select this when the video input
level is between 16 to 235.
•[Full]: Select this when the video input level is
between 0 to 255.
[HDMI Signal Format]: Select the video signal
format.
•[Enhanced Format]: Display pictures in a
higher definition HDMI format.
•[Standard Format]: Display pictures in
standard HDMI format.
Caution
Select [Standard Format] when an input device
that does not support HDMI 2.0 is connected.
4 When you are finished configuring settings, click
[Close].

12
Caution
The items in the [Common Input Settings] screen cannot
be configured when an input channel other than HDMI is
selected in [Input Select].
Adjusting the Picture
Quality
Adjust the contrast, brightness, and other picture quality
settings.
The settings configured on the primary controller will be
applied to all the other display controllers, including the
sub controllers. Sub controllers cannot be configured
individually.
Caution
If the a primary controller is not configured via Display
Control Software or the primary controller is not already
turned on at the time the [Picture Settings] screen is
displayed, picture quality adjustment cannot be performed.
In addition, the picture quality settings will not be applied
to the sub controllers if they are not turned on.
1 Select [Picture Settings] in the [Array] menu on the
main screen of Display Control Software.
2 Configure each setting.
The values currently configured on the primary
controller are displayed on the [Picture Settings]
screen.
The settings are reflected in the picture immediately
after they are configured.
Before version 1.20.0
Version 1.20.0 or later
[Picture Mode] (version 1.20.0 or later only):
Select from [Mode1] to [Mode10] to display the

13
setting values for [Contrast] to [Color
Temperature Settings]. If necessary, change the
values for [Contrast] to [Color Temperature
Settings]. The setting values are identical for
each mode under factory default settings.
[Contrast]: Use the slider and buttons to adjust
the contrast.
Setting range: 0 to 100
Default value: 60
[Brightness]: Use the slider and buttons to
adjust the brightness.
Setting range: 0 to 100
Default value: 50
[Gamma]: Select the gamma correction value.
Default value: 2.2
Caution
•This product is not a medical device. The
device cannot be used for medical
examinations, even when [DICOM SIM] is
selected.
•The [Gamma] settings will be disabled if
[HDR] is set to a setting other than [Off].
[HDR] (version 1.20.0 or later only): Select the
playback mode for HDR (high dynamic range)
content.
•[SMPTE ST 2084]
•[S-Log3]
•[Off]
[Color Space]: Select the color space.
•[Native]: Display the picture using the original
color space that is input.
•[sRGB]: Display the picture using the sRGB
color space standard.
•[AdobeRGB]: Display the picture using the
Adobe RGB color space standard.
•[DCI] (before version 1.20.0 only): Display the
picture using the DCI color space standard.
•[DCI_P3] (version 1.20.0 or later only):
Display the picture using the DCI color space
standard.
•[BT.2020]: Display the picture using the
BT.2020 color space standard.
•[Custom6] to [Custom10] (version 1.20.0 or
later only): Display pictures using a custom
color space.
Caution
[AdobeRGB], [DCI], and [BT.2020] do not
include the entirety of the color spaces defined by
their respective standards.
[Light Output] (version 1.20.0 or later only):
Select the output strength to use during low light-
source output. For details, refer to the Installation
Manual.
•[Full]: Output at 100% strength.
•[High]: Output at 75% strength.
•[Medium]: Output at 50% strength.
•[Low]: Output at 25% strength.
Caution
The [Light Output] setting will be disabled if
[HDR] is set to a setting other than [Off].
[Color Temperature Settings]: Select the color
temperature in [Color Temperature].
•If you selected [D93], [D65], or [D50], proceed
to step 4.
•If you selected [D93 Custom (Offset)], [D65
Custom (Offset)], or [D50 Custom (Offset)],
proceed to step 3.
3 Configure the offset values.
These settings can only be configured when [Color
Temperature Settings] is set to “Custom (Offset)” in
step 2.
Use the slider and buttons to adjust the contrast.
Setting range: –128 to +127
Default value: 0
4 When you are finished configuring settings, click
[Close].

14
Displaying 3D Video
Note
In this document, the signals for the left and right eyes are
referred to as the L and R signals respectively.
For details, refer to the Installation Manual.
Caution
3D video display is not supported for HDMI signals.
For mixed L/R signals (frame sequential mode):
Video signal inputs from the DisplayPort connector (100/
120 Hz) are output to the display unit. 3D sync signal
inputs from the 3D SYNC IN connector are output from
the 3D SYNC OUT connector according to the picture
output’s timing.
For separated L/R signals (3D dual input mode):
Video signal inputs from the DisplayPort connectors (L
from DP 1 and R from DP 2) and the DVI connectors (L
from DVI 1 and R from DVI 3; ZRCT-100 only) are mixed
(L/R) and output to the display unit.
Internally generated 3D sync signals are output from the
3D SYNC OUT connector according to the picture
output’s timing.
Select [3D Settings] in the [Array] menu on the main
screen of Display Control Software to display the [3D
Settings] screen.
Before version 1.20.0
Version 1.20.0 or later
[3D Dual Input Mode]: Leave this checkbox cleared if
the signal input from the DisplayPort connector is a
mixed L/R signal (100/120 Hz). Select the checkbox
if L (50/60 Hz) and R (50/60 Hz) are separated in the
input signal.
[3D Dual Input 4K Mode]: Clear this checkbox for 3D
video other than 4K.
[3D Sync Signal Invert Mode]: Select this checkbox to
invert the L and R signals.
[3D Sync Signal Delay]: Use the slider or buttons to
adjust the phase (when 3D video is not displayed
properly). Moving the slider also changes the number
value. Clicking [Default] for versions before 1.20.0 or
[Reset] for versions 1.20.0 or later restores the default
value.
Note
Inversion and phase adjustments can be configured for
both mixed L/R and separated L/R. The settings are
reflected in the picture immediately after they are
configured.

15
Synchronizing with
External Sync Signals
Inputting External Sync Signals
Input the external sync signal to the REF IN (external
reference signal input) connector on the primary controller
via a BNC cable.
Note
The following external sync signals are supported.
• HD tri-level sync (0.6 Vp-p/75Ω/negative sync)
• SD black burst/composite sync (0.286 Vp-p/75Ω/
negative sync)
Enabling External Synchronization
Caution
If a primary controller is not configured with Display
Control Software or the primary controller is not turned on,
the external synchronization cannot be enabled.
1 Select [Function] in the main screen of Display
Control Software, and then select [System Settings].
2 Select [External Sync Signal] in [Sync Signal
Selection] under [Sync] in the [System Settings]
screen.
External synchronization is enabled immediately.
Adjusting the light-up delay time for
display units
Use the slider and buttons for [Unit Light Delay] under
[Sync] to specify the light-up delay time (0 to 4000).
Troubleshooting
Be sure to conduct a check before requesting assistance. If
the problem persists, contact your local Sony
representative.
Checking the status of the system and
devices
You can check the status of the system, display controllers,
display units, and other devices in the main screen.
[System Status]
Displays the status of the system and display controllers.
• [Operation Normal]: Operation is normal.
• [Controller Error]: Device operation has stopped due to
an error. The display controllers and display units have
entered standby mode, and picture display has stopped.
For details on the error, check the [Error] column under
[Controller List].
• [Controller Warning]: Device operation continues but a
warning (fan error, picture sync error, etc.) has occurred.
Check the details of the warning, and resolve the
problem as soon as possible.
For details on the warning, check the [Error] column
under [Controller List].
[Controller List]
Displays the status of each display controller.
[Power Status]: “-” indicates that communication
with the display controller is not possible.
[Error]: “None” indicates that there are no errors or
warning.
If an error or warning occurs, see “Error Codes”
(page 17), and resolve the problem as soon as
possible.
[System Status] [Array Information]
[Controller List]

16
Note
You can view information on a display controller by
double-clicking its controller number or by right-
clicking it and selecting [Controller Info.].
[Array Information]
Displays the status of each display unit.
(gray): The display unit is turned on.
(black): The display unit is turned off.
(maroon): An error has occurred on the display unit.
(ocher): A warning has occurred on the display unit.
(black): A display unit does not exist.
Note
You can view information on a display unit by double-
clicking within its frame or by right-clicking it and
selecting [Display Unit Info.].
If the controller PC is slow
By suspending the connection to the display controllers,
you can avoid slow communication responses that may
occur when using other applications, for example.
Select [Disconnect] in the [System] menu on the main
screen of Display Control Software to suspend
communication with the display controllers.
The following dialog box is displayed while
communication is suspended.
To reestablish connection
Close the dialog box.
Entering the forced standby mode
If the controller PC hangs, for example, you can force
display controllers and display units into standby mode.
1 Press and hold the power switch on the display
controller for at least 5 seconds.
The forced standby mode is entered, and the POWER
indicator lights red.
2 Press and hold the power switch again for about
2 seconds.
After the POWER indicator blinks red/orange, the
normal standby mode is entered.
The display units will also enter the normal standby
mode.

17
Error Codes
When a system error or warning occurs, verify the error code as follows.
For display units:
Under [Array Information] in the main screen, double-click within the frame of the display unit or right-click it and select
[Display Unit Info.] to display the [Display Unit Information] screen and the error code.
For display controllers:
Under [Controller List] in the main screen, double-click the display controller number or right-click it and select
[Controller Info.] to display the [Controller Information] screen and the error code.
Display Units
Errors
Warnings
Error code Category Definition Solution
102 Power Main Power (VDD1 / VDD2) Contact your local Sony representative.
104 AC Power Supply
111 Temperature Temperature (UC) Check the device environment and remove any obstructions from
the fan and intake vent. If the problem persists, contact your
local Sony representative.
110 Temperature (Ambient)
113 Temperature (CELL_1 to CELL_12)
121 Board UC Board (Power-up Sequence / Shut-
Down Sequence / Power Supply / Flash
Data Error / IC Setting / Other)
Contact your local Sony representative.
122 UP Board (CELL_1 to CELL_12)
130 Connection/
communication
Connection_Error / RS485
Communication / Video Input Signal /
Connection_Error / RS485
Communication / Video Input Signal
Check that all cables are properly connected. If the problem
persists, contact your local Sony representative.
Warning
code
Category Definition Solution
310 Temperature/fan Temperature (UC / Ambient) Check the device environment and remove any obstructions from
the fan and intake vent. If the problem persists, contact your
local Sony representative.
313 Temperature (CELL_1 to CELL_12)
315 Fan (Right): stop / speed-down
Fan (Right): performance degradation Check the fan status and running time.
316 Fan (Left): stop / speed-down Check the device environment and remove any obstructions from
the fan and intake vent. If the problem persists, contact your
local Sony representative.
Fan (Left): performance degradation Check the fan status and running time.
321 Board UC Board (Reserved) Turn the power off and turn it on again. If the problem persists,
contact your local Sony representative.
322 UP Board (Reserved)
330 Connection/
communication
UNIT Communication (RS485) Check the fan status and running time.
RS485 Wrong Command / Video Input Check that all cables are properly connected. If the problem
persists, contact your local Sony representative.
340 System Update (UNIT FPGA) Perform update again. If the problem persists, contact your local
Sony representative.
350

18
Display Controllers
Errors
Warnings
1) ZRCT-100 only
2) ZRCT-200 only
Error code Category Description Solution
001 Power CPU power supply error Contact your local Sony representative.
002 DIF power supply error 1) / VIF
power supply error 2)
003 PIF power supply error
012 Temperature DIF temperature error 1) / VIF
temperature error 2) Check the device environment and remove any obstructions from the fan and intake vent. If the problem persists, contact your local
Sony representative.
013 PIF temperature error
017 UNIT temperature error
023 Board
determination
PIF determination error Contact your local Sony representative.
050 System System version error
Error code Category Description Solution
212 DIF 1) / VIF 2) Temperature warning Check the device environment and remove any obstructions from
the fan and intake vent. If the problem persists, contact your local
Sony representative.
213 PIF
214 PS
215 Fan (Front) Rotation stop warning / speed
warning
Check the device environment and remove any foreign objects that
may be obstructing the fan. If the problem persists, contact your
local Sony representative.
216 Fan (Rear)
230 System Controller configuration data
mismatch warning
Check the installation, wiring, and Display Control Software
settings, and if a problem does not exist, turn the power off and turn
it on again. If the problem persists, contact your local Sony
representative.
233 PIF DIF signal connection warning 1) /
VIF signal connection warning 2) /
Link connection warning / Sync
connection warning
240 System Update warning (CPU / DIF 1) /
VIF 2) / PIF)
Perform update again. If the problem persists, contact your local
Sony representative.

19
Cleaning and Storage
Display Units
Caution
Do not wet the surface of the display units.
Daily cleaning
• Use a soft anti-static cloth that does not produce lint
when cleaning the surface of the display units.
(Recommended cloth: savina MX wiping cloth made by
KB SEIREN, LTD.)
• Use ethyl alcohol (near 100%) to clean stubborn stains
on the surface. Do not use any other solvents.
• Use commercially available anti-static dust blowers to
clean joints.
Storage (for transportation)
• Make sure the display units are completely dry before
packing them.
• Store the display units in dry, well-ventilated
environments.
Display Controllers
Daily cleaning
• Use a cloth that has been dampened with a neutral
detergent and thoroughly wrung out to wipe the device
clean. Never use solvents, such as benzene and thinners.
Storage
• Do not store in environments where condensation may
occur inside the device.
Signal Formats
The system supports the following video signals.
3D Inputs
Frame sequential mode
DisplayPort (single input)
DisplayPort (dual input)
Input the following input signals to DisplayPort
connectors 1 and 2.
3D dual input mode
DisplayPort (dual input)
Input the following input signals to DisplayPort
connectors 1 and 2.
DVI (ZRCT-100 only)
Input the following input signals to DVI connectors 1 and
3.
1) 1,000/1,001 frame rate is also supported for 120p/60p/30p/24p.
2) Input 1920 × 2160 signals (multi-stream only) to DisplayPort
connector 1 or 2.
3) Input 1920 × 2160 signals (multi-stream only) to DisplayPort
connectors 1 and 2.
4) Input 3840 × 2160 signals (multi-stream only) to DisplayPort
connectors 1 and 2.
Resolution Input frame
rate 1) Input bit
length
Input color
sampling
1920 × 2160 120p 2)/100p 2) 8-/10-bit RGB 4:4:4
1920 × 1080 120p/100p 8-/10-bit RGB 4:4:4
Resolution Input frame
rate 1) Input bit
length
Input color
sampling
3840 × 2160 3) 120p/100p 8-/10-bit RGB 4:4:4
Resolution Input frame
rate 1) Input bit
length
Input color
sampling
3840 × 2160 4) 60p/50p 8-/10-bit RGB 4:4:4
1920 × 2160 60p/50p 8-/10-bit RGB 4:4:4
1920 × 1080 60p/50p 8-/10-bit RGB 4:4:4
Resolution Input frame
rate 1) Input bit
length
Input color
sampling
1920 × 1080 60p/50p 8-bit RGB 4:4:4

20
Inputs Other than 3D
DisplayPort (single input)
DisplayPort (dual input)
DVI (1 input) (ZRCT-100 only)
DVI (4 input) (ZRCT-100 only)
HDMI port (ZRCT-200 only) 8)
1) 1,000/1,001 frame rate is also supported for 120p/60p/30p/24p.
2) Input 3840 × 2160 signals (multi-stream only) to DisplayPort
connector 1 or 2.
3) Input 1920 × 2160 signals (multi-stream only) to DisplayPort
connector 1 or 2.
4) Input 1920 × 2160 signals (single-stream only) to DisplayPort
connector 1 or 2.
5) ZRCT-100 only
6) Input 1920 × 2160 signals (multi-stream only) to DisplayPort
connectors 1 and 2.
7) Input 1920 × 1080 signals to DVI connectors 1 to 4.
8) Converted to RGB 4:4:4, 8-/10-bit for display (8-bit is displayed
for 8-bit inputs only).
9) 1,000/1,001 frame rate is also supported for 60p/30p/24p.
10) Use a Premium High Speed HDMI cable when using this input
signal.
11) Converted to YCbCr 4:2:2, 10-/12-bit first, and then converted to
RGB 4:4:4, 10-bit for display.
Resolution Input frame
rate 1) Input bit
length
Input color
sampling
3840 × 2160 2) 60p/50p/30p/
25p/24p
8-/10-bit RGB 4:4:4
1920 × 2160 120p 3)/100p 3)/
60p/30p/25p 4)/
24p 4)
8-/10-bit RGB 4:4:4
1920 × 1080 120p/100p/
60p/50p/30p 5) 8-/10-bit RGB 4:4:4
Resolution Input frame
rate 1)
Input bit
length
Input color
sampling
3840 × 2160 6) 120p/100p 8-/10-bit RGB 4:4:4
Resolution Input frame
rate 1) Input bit
length
Input color
sampling
1920 × 1080 60p/50p/30p/
25p/24p
8-bit RGB 4:4:4
Resolution Input frame
rate 1) Input bit
length
Input color
sampling
3840 × 2160 7) 60p/50p/30p/
25p/24p
8-bit RGB 4:4:4
Resolution Input frame
rate 9) Input bit length
Input color
sampling
3840 × 2160 60p/50p 8-bit RGB 4:4:4 10)/
YCbCr 4:4:4 10)/
YCbCr 4:2:0
3840 × 2160 60p/50p 12-bit YCbCr 4:2:2 10)
3840 × 2160 30p/25p/24p 10-/12-bit RGB 4:4:4 10) 11)/
YCbCr 4:4:4 10) 11)
3840 × 2160 30p/25p/24p 8-bit RGB 4:4:4/
YCbCr 4:4:4
3840 × 2160 30p/25p/24p 12-bit YCbCr 4:2:2
1920 × 1080 60p/50p 8-/10-/12-bit RGB 4:4:4/
YCbCr 4:4:4
1920 × 1080 60p/50p 12-bit YCbCr 4:2:2
1920 × 1080 30p/25p/24p 8-/10-/12-bit RGB 4:4:4/
YCbCr 4:4:4
1920 × 1080 30p/25p/24p 12-bit YCbCr 4:2:2
1280 × 720 60p/50p 8-/10-/12-bit RGB 4:4:4/
YCbCr 4:4:4
1280 × 720 60p/50p 12-bit YCbCr 4:2:2
1024 × 768 60p 8-/10-/12-bit RGB 4:4:4/
YCbCr 4:4:4
1024 × 768 60p 12-bit YCbCr 4:2:2
800 × 600 60p 8-/10-/12-bit RGB 4:4:4/
YCbCr 4:4:4
800 × 600 60p 12-bit YCbCr 4:2:2
720 × 480 60p 8-/10-/12-bit RGB 4:4:4/
YCbCr 4:4:4
720 × 480 60p 12-bit YCbCr 4:2:2
720 × 576 50p 8-/10-/12-bit RGB 4:4:4/
YCbCr 4:4:4
720 × 576 50p 12-bit YCbCr 4:2:2
640 × 480 60p 8-/10-/12-bit RGB 4:4:4/
YCbCr 4:4:4
640 × 480 60p 12-bit YCbCr 4:2:2