Sony Walkman NWZ-E383 User manual

Contents
Please check the items in the package.
“WALKMAN” (1)
Headphones (1)
USB cable (1)
Quick Start Guide (this manual)
About the Operating System and
Windows Media Player
Make sure that the OS is Windows XP (Service Pack 3 or later), Windows Vista*1
(Service Pack 2 or later), Windows 7*1(Service Pack 1 or later) or Windows 8, and
the installed Windows Media Player version on your computer is 11 or 12.
For details about usage or support on Windows Media Player, refer to Windows
Media Player information from the following web site:
http://support.microsoft.com/
*1[Compatibility mode] for Windows XP is not supported.
For a Mac computer, sure that the OS is Mac OS X v10.6 or later.
Not supported by OSs other than above.
How to Install the Supplied Software
Installing WALKMAN Guide and Media Go (for Windows)
1Connect your Walkman to a running computer
using the USB cable (supplied).
2Select the following with the computer.
Windows 7 or earlier: Select [Start] – [Computer] or [My Computer] –
[WALKMAN] – [Storage Media] – [FOR_WINDOWS].
Windows 8: Select [Desktop] from [Start screen] to open [File Explorer]. In the
[Computer] list, select [WALKMAN] – [Storage Media] – [FOR_WINDOWS].
3Double-click [Setup.exe].
The install wizard appears.
When you execute [Setup.exe], the [Setup.exe] file stored in the
[FOR_WINDOWS] folder of your Walkman is copied to your
computer for backup, and WALKMAN Guide and Media Go are
installed to your computer.
If [Setup.exe] does not start, copy the [Setup.exe] file to your
desktop, then double-click it.
4Follow the on-screen instructions.
After the install wizard finishes, the WALKMAN Guide and Media
Go shortcuts appear on the desktop of your computer.
5Double-clicking the (WALKMAN Guide) icon on
the desktop allows you to browse information
such as the Help guide.
For detailed information on transferring music, etc., refer to the Help
guide included in the WALKMAN Guide.
Hint
You can install the supplied software on another computer through the following
procedure even if you delete the [Setup.exe] file by formatting the built-in flash memory
of your Walkman. Copy the [Setup.exe] file and the [Install] folder from the [Backup]
folder of your computer to your Walkman. Then, connect your Walkman to another
computer on which you want to install the software and follow the above procedure
from step 2.
The [Backup] folder can be found at:
C:\Program Files*1\Sony\WALKMAN Guide\NWZ-E380\Backup
*1[Program Files(x86)] may be displayed depending on the computer OS.
Installing the Help guide (for Mac)
1Connect your Walkman to a running computer
using the USB cable (supplied).
2On the computer, select [WALKMAN] in the
sidebar of Finder, then open the [FOR_MAC]
folder.
3Double-click [Help_Guide_Installer_for_Mac].
The installer starts.
4Follow the on-screen instructions.
After the installer finishes, the HelpGuide alias (shortcut) appears on
the desktop of your computer.
Hint
Before you attempt to delete the software from your Walkman, copy the [FOR_MAC]
folder to your Mac computer as a backup if necessary.
How to Use your “WALKMAN”
BACK/HOME button
OPTION/PWR/HOLD button
5-way button
Charging the Battery
The battery for your Walkman is recharged while the Walkman is connected to a
running computer.
When your Walkman has been fully charged, disconnect it from the computer.
For a Mac computer, click the eject icon of [WALKMAN] in the sidebar of Finder to
disconnect your Walkman.
Charging
Fully-charged
Charging...
About
2 hours
Note
To prevent battery deterioration, charge the battery at least once every half a year or
every year.
Turning your“WALKMAN” On and Off
To turn on Press and hold the OPTION/PWR/HOLD button.
To turn off During pause, press and hold the OPTION/PWR/HOLD button.
POWER OFF appears, your Walkman enters standby mode, and
the screen turns off.
How to use the Home menu
The Home menu appears when you press and hold the BACK/HOME button. The
Home menu is the starting point to play audio, search for songs, changing settings,
etc.
From the Home menu, you can select the desired item on the screen by using the
5-way button.
Confirm.
Return to the previous screen.
Home menu
Clock Display
Videos
Now Playing
Playlists
Shuffle All
Photos
Music
Settings
FM Radio
For the latest information
If you have any questions or issues with this product, or would like information
on compatible items with this product, visit the following web sites.
For customers in the USA:
http://www.sony.com/walkmansupport
For customers in Canada:
http://esupport.sony.com/ca/
For customers in Europe:
http://support.sony-europe.com/DNA
For customers in Latin America:
http://www.sony-latin.com/index.crp
For customers in other countries/regions:
http://www.sony-asia.com/support
For customers who purchased the overseas models:
http://www.sony.co.jp/overseas/support/
Quick Start Guide
How to Install the Supplied Software
How to Use Your “WALKMAN”
NWZ-E383/E384/E385
©2013 Sony Corporation Printed in China
About the manuals
This Quick Start Guide only describes the basic operating instructions and
how to install the supplied software.
For detailed information and operating instructions, refer to the Help guide
(HTML document) included in the supplied software after installation.

To initialize (format) your“WALKMAN”
You can format the built-in flash memory of your Walkman. If the memory is
formatted, all files including the Help guide (HTML document) will be erased.
Be sure to verify the files stored in memory prior to formatting, and then
export any necessary files to the hard disk of your computer or other device
beforehand.
1Press and hold the BACK/HOME button until the Home
menu appears.
2Select [Settings] – [Common Settings] – [Format] –
[Yes] – [Yes] in this order.
Press the ///button to select the item, and then press the 
button to confirm.
When initialization finishes, [Memory formatted.] appears.
Note
Do not format the built-in flash memory using Windows Explorer or Mac
Finder. If you format the built-in flash memory, format it on your Walkman.
Precautions
About the headphones
Avoid playing the unit at so loud a volume that extended play might affect your hearing.
At a high volume outside sounds may become inaudible. Avoid listening to the
unit in situations where hearing must not be impaired, for example, while
driving or cycling.
As the supplied headphones are of open-air design, sounds go out through the
headphones. Remember not to disturb those close to you.
About the in-ear headphones
The earbuds seal your ears. Therefore, be aware that there is a risk of damage to your
ears or eardrums if strong pressure is applied to the earbuds, or the earbuds are
suddenly removed from your ears. After use, be sure to take the earbuds off your
ears gently.
License and Trademark Notice
Refer to the Help guide (HTML document).
Owner’s Record
The model and serial numbers are located on the back of the player. Record them in
the space provided below. Refer to these numbers in the spaces whenever you call
upon your Sony dealer regarding this product.
Model No. __________________________
Serial No. __________________________
Parts and Controls
About volume operation (Only for
countries/areas complying with European
Directives)
An alarm (beep) and warning [Check the volume level] are meant to protect your
ears when you raise the volume setting beyond [14]. You can cancel the alarm and
warning by pressing any button.
Note
You can turn up the volume beyond [14] after canceling the alarm and warning.
After the initial warning, the alarm and warning repeat for every 20 cumulative hours
that the volume is set beyond [14]; when this happens, the volume is changed to the
initial setting automatically.
If the volume is set beyond [14] and you turn off the Walkman, the volume returns to
[14] automatically.
BACK/HOME button
5-way button*1
(play/pause/confirm) button
/buttons
Press /to adjust the volume during playback or FM reception
(except when displaying a list screen, such as the song list screen
or option menu, etc., or the detailed information screen).
/buttons
Headphone jack
USB connector
Connect the USB cable (supplied).
Display
OPTION/PWR/HOLD button
Press to display the option menu.
If you press and hold this button during pause, the screen turns off and your
Walkman enters stand by mode.
If you press and hold this button except during pause, all operation buttons are
disabled (HOLD function). To cancel this function, press and hold this button again.
Strap hole
RESET button
Use a small pin, etc.
*1There are tactile dots. Use them to help with button operations.
Troubleshooting
If your Walkman does not function as expected, try the following steps to resolve
the issue.
1Find the symptoms of the issue in“Troubleshooting” in the
Help guide (HTML document), and try any corrective
actions listed.
For details on connecting to a computer, see the tables on the right.
2Connect your Walkman to your computer to charge the
battery.
You may be able to resolve some issues by charging the battery.
3Press the RESET button with a
small pin, etc.
Before resetting your Walkman, check that
no song, video, etc. is being played back.
You can then reset the Walkman safely.
4Check information on the issue
in the Help of each software.
5Look up information on the
issue on one of the customer support Web sites.
About the customer support Web sites, see “For the latest information”.
6If the approaches listed above fail to resolve the issue,
consult your nearest Sony dealer.
RESET buttonRESET button
Symptom Cause/Remedy
Your Walkman cannot
charge the battery.
The USB cable is not connected to a USB connector
on your computer properly.
Disconnect the USB cable, and then reconnect it.
Use the supplied USB cable.
The battery is charged in an ambient temperature out
of the range of 5 °C (41 °F) to 35 °C (95 °F).
You cannot charge the battery when icon
appears. Charge the battery in an ambient
temperature of 5 °C (41 °F) to 35 °C (95 °F).
The computer is not on.
Turn on the computer.
Your computer has entered Sleep or Hibernation
status.
Release the computer from Sleep or Hibernation
status.
A USB hub is being used.
Connecting your Walkman via a USB hub may not
work. Connect the Walkman directly to your
computer using the USB cable (supplied).
The operating system installed on the computer is not
supported by your Walkman.
To charge the Walkman, connect the Walkman to a
computer with the operating system that is
supported by the Walkman.
You have not used your Walkman for more than a
year.
Depending on the conditions under which the
Walkman is used, the battery may have been
deteriorated. Consult your nearest Sony dealer.
[USB Connected. The
Timer and Alarm will
not function.] or [USB
Cnctd. (MTP) The
Timer and Alarm will
not function.] does not
appear when connected
to the computer with the
USB cable (supplied)
(The computer does not
recognize your
Walkman).
(Continued)
The remaining battery power is insufficient.
Charge the battery by connecting your Walkman to
a running computer for at least 5 minutes.
The USB cable is not connected to a USB connector
on your computer properly.
Disconnect the USB cable, and then reconnect it.
Use the supplied USB cable.
A USB hub is being used.
Connecting your Walkman via a USB hub may not
work. Connect the Walkman directly to your
computer using the USB cable (supplied).
Symptom Cause/Remedy
[USB Connected. The
Timer and Alarm will
not function.] or [USB
Cnctd. (MTP) The
Timer and Alarm will
not function.] does not
appear when connected
to the computer with the
USB cable (supplied)
(The computer does not
recognize your
Walkman).
The USB connector on your computer may have a
problem.
Connect your Walkman to another USB connector
on your computer.
When you use your Walkman for the first time, or
when the battery is low, it may take the Walkman
about 5 minutes to display the message after
connected to a computer. This is not a malfunction.
The software authentication may be performed and it
may take rather a long time. Wait for a while.
The software installation has been failed.
Reinstall the software by using the installer. The
imported data will remain untouched.
The computer is running another software other than
the one used for transferring.
Disconnect the USB cable, wait a few minutes, and
reconnect it. If the problem persists, disconnect the
USB cable, restart the computer, and then reconnect
the USB cable.
[USB Connected. The Timer and Alarm will not
function.] or [USB Cnctd. (MTP) The Timer and
Alarm will not function.] may not appear on your
Walkman, depending on the software environment
that is running on your computer.
Activate Windows Media Player, or Windows
Explorer.
Your Walkman becomes
unstable while it is
connected to the
computer.
A USB hub or USB extension cable is being used.
Connecting your Walkman via a USB hub or
extension cable may not work. Connect the
Walkman directly to your computer using the USB
cable (supplied).
When double-clicking
[Setup.exe] to install the
bundled software,
[Setup.exe] does not
execute, and the
Properties window
opens.
Install the bundled software after installing Windows
Media Player 11 or 12. For details on Windows Media
Player, refer to the following web site:
http://support.microsoft.com/