Source Technologies ST9817 User manual

ST9817, ST9820, & ST9821
Quick Reference Guide
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PN 109321

Quick Reference
Loading paper
Loading trays
CAUTION—TIPPING HAZARD: To reduce the risk of
equipment instability, load each tray separately. Keep all
other trays closed until needed.
1 Remove the tray.
Note: To avoid paper jams, do not remove trays while the
printer is busy.
2 Adjust the paper guides to match the size of the paper that you
are loading.
3 Flex, fan, and align the paper edges before loading.
4 Load the paper stack with the printable side facedown, and
then make sure that the side guides fit snugly against the
paper.
Notes:
• Load letterhead facedown with the top edge of the
sheet toward the front of the tray for one
‑ sided printing.
• Load letterhead faceup with the bottom edge of the
sheet toward the front of the tray for two
‑ sided printing.
• Do not slide paper into the tray.
• To avoid paper jams, make sure that the stack height is
below the maximum paper fill indicator.
5 Insert the tray.
If necessary, set the paper size and paper type from the control
panel to match the paper loaded.
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Loading the multipurpose feeder
1 Open the multipurpose feeder.
2 Adjust the guide to match the size of the paper that you are
loading.
3 Flex, fan, and align the paper edges before loading.
4 Load paper with the printable side faceup.
Notes:
• Load letterhead faceup with the top edge of the sheet
toward the front of the tray for one
‑ sided printing.
• Load letterhead facedown with the bottom edge of the
sheet toward the front of the tray for two
‑ sided printing.
• Load envelopes with the flap facedown on the left side.
• Load European envelopes with the flap facedown and
entering the printer first.
Warning—Potential Damage: Do not use envelopes with
stamps, clasps, snaps, windows, coated linings, or self
‑ stick
adhesives.
5 From the control panel, set the paper size and paper type to
match the paper loaded.
Setting the size and type of the
specialty media
1 From the control panel, navigate to:
> Settings > > Paper > > Tray Configuration
>> Paper Size/Type >
2 Select a paper source, and then configure the size and type of
the specialty media.
Printing
Printing from a computer
Note: For labels, card stock, and envelopes, set the paper size
and paper type in the printer before printing the document.
1 From the document that you are trying to print, open the Print
dialog.
2 If necessary, adjust the settings.
3 Print the document.
Note: For details of the function of the printer driver, refer to
the Help of the printer driver.
Maintaining the printer
Replacing the toner cartridge
1 Open door A.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
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2 Remove the used toner cartridge.
3 Unpack the new toner cartridge, and then shake it three times
to redistribute the toner.
4 Insert the new toner cartridge.
Note: Use the arrows inside the printer as guides.
5 Close door A.
Replacing the imaging unit
1 Open door A.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
2 Remove the toner cartridge.
3 Remove the used imaging unit.
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4 Unpack the new imaging unit, and then shake it three times to
redistribute the toner.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may aect the quality of
future print jobs.
5 Insert the new imaging unit.
Note: Use the arrows inside the printer as guides.
6 Insert the toner cartridge.
Note: Use the arrows inside the printer as guides.
7 Close door A.
Clearing jams
Avoiding jams
Load paper properly
• Make sure that the paper lies flat in the tray.
Correct loading of paper Incorrect loading of paper
• Do not load or remove a tray while the printer is printing.
• Do not load too much paper. Make sure that the stack height
is below the maximum paper fill indicator.
• Do not slide paper into the tray. Load paper as shown in the
illustration.
• Make sure that the paper guides are positioned correctly and
are not pressing tightly against the paper or envelopes.
• Push the tray firmly into the printer after loading paper.
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Use recommended paper
• Use only recommended paper or specialty media.
• Do not load paper that is wrinkled, creased, damp, bent, or
curled.
• Flex, fan, and align the paper edges before loading.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same tray.
• Make sure that the paper size and type are set correctly on the
computer or printer control panel.
• Store paper according to manufacturer recommendations.
Identifying jam locations
Notes:
• When Jam Assist is set to On, the printer automatically
flushes blank pages or partially printed pages after a
jammed page has been cleared. Check your printed output
for blank pages.
• When Jam Recovery is set to On or Auto, the printer reprints
jammed pages.
Jam location
1Standard bin
2Rear door
3Tray [x ]
4Multipurpose feeder
5Door A
Paper jam in door A
1 Remove the tray.
2 Open door A.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
3 Remove the toner cartridge.
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4 Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
Warning—Potential Damage: Do not touch the
photoconductor drum. Doing so may aect the quality of
future print jobs.
5 Remove the jammed paper.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.
Note: Make sure that all paper fragments are removed.
6 Insert the imaging unit.
Note: Use the arrows inside the printer as guides.
7 Insert the toner cartridge.
Note: Use the arrows inside the printer as guides.
8 Close the door.
9 Insert the tray.
Paper jam in the rear door
1 Open the rear door.
CAUTION—HOT SURFACE: The inside of the printer
might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching
it.
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Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Close the rear door.
Paper jam in the standard bin
Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
Paper jam in the duplex unit
1 Remove the tray.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Paper jam in trays
1 Remove the tray.
Warning—Potential Damage: To prevent damage from
electrostatic discharge, touch any exposed metal frame of
the printer before accessing or touching interior areas of the
printer.
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2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
Paper jam in the multipurpose feeder
1 Remove paper from the multipurpose feeder.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Flex, fan, and align the paper edges before loading.
4 Reload paper, and then adjust the paper guide.
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