
Customer Service
In the presence of a strong vertical electromagnetic field, 550MHz ~ 700MHz 3V/m applied
to the product will result in a 20% to 30% variation of the measured value. If this variation is
observed, move from the area and allow the meter to recover
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15
For technical questions related to your IR thermometer contact Southwire
Customer Service at 1-855-SW-TOOLS
Professional Thermometer Calibration
For information on Southwire’s meter calibration service, visit our website at
southwiretools.com. Once there, click on the Test and Measurement page.
Then find the product page for your IR thermometer. There you’ll find a link to
our Meter Calibration service.
Register Your Meter
Product Compliance
To register your thermometer with Southwire, visit our web site at southwire-
tools.com and click on Log In/Register to register. After registering, click on
Register Product to register your product.
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LIMITED WARRANTY AND LIMITATION OF LIABILITY ON
SOUTHWIREMETERS & TESTERS
Southwire Company, LLC. warrants this product to be free from defects in
material and workmanship for five years from the date of purchase. This
warranty does not coverfuses,disposable batteries, ordamage arising from
an accident, neglect, misapplication, contamination, modification, improper
maintenance or repair, operation outside of specifications, or abnormal
handling of the product.
Southwire’s sole liability, and the purchaser’s
exclusive remedy, for any breach of this warrantyis expressly limited to
Southwire’s repair or replacement of the product. Whether Southwire repairs
or replacesthe product will be a determination that Southwire makes at its
sole discretion.
SOUTHWIRE MAKES NO WARRANTY THAT THE PRODUCT WILL
BE MERCHANTABLE OR FIT FOR ANY PARTICULARPURPOSE.
SOUTHWIRE MAKES NO OTHER WARRANTY, EXPRESSED OR
IMPLIED, OTHERTHAN THE WARRANTY SPECIFICALLY SET FORTH
HEREIN.
SOUTHWIRE WILL NOT BE LIABLE FORANY INCIDENTAL,
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGESFOR
ANY BREACH OF THIS WARRANTY.
This warranty is void if this product is used for rental purposes. No product
resellerisauthorized to extend any other warranty on Southwire’s behalf
relating to this product, and no such reseller warranty will be binding on
Southwire. If you have a warranty claim, or if the product needs to be
serviced during or after the warranty period set forth above, please contact
the Customer Service Department at 855-SWTOOLS (855-798-6657).
The senderis responsible for all shipping, freight, insurance,and packaging
costsassociated with sending a product to Southwire. Southwire will not be
responsible forlost or damaged products returned pursuant to this warranty.
All products returned to Southwire under this warranty should be mailed to:
Southwire Company, LLC.
Attention: Tool Warranty Return
840 Old Bremen Road
Carrollton, GA 30117