SPAN Encore Series User manual

––
Use and Care Manual
series
Resident Care Bed
with GlideAlign®retractability
Series
WARNING! To avoid injury, read this manual before using the bed.
PRECISION.
PROTECTION.
PERFORMANCE.

Span Medical Retractable Bed
MC9R / Series
2
Span Medical Products Canada
4658 Ontario St.
Beamsville, Ontario
Canada L3J 0T9
Tel: [phone]
Fax: [phone]
Website: www.spanamerica.com
Email: [e-mail]
Uncontrolled Copy - Publication: INST1273 Rev F
Table of Contents
Classifications and Icons......................................................................................................................................3
Safety Precautions...............................................................................................................................................4
Product Specifications..........................................................................................................................................8
Safety Label Locations.......................................................................................................................................10
Assembly Instructions ........................................................................................................................................11
Operating Instructions........................................................................................................................................16
Maintenance.......................................................................................................................................................21
Troubleshooting Tips..........................................................................................................................................24
EMC (Electromagnetic Compatibility): User Information and Guidance Tables................................................26
Customer Support..............................................................................................................................................29
Parts Order Form ...............................................................................................................................................30
Notes..................................................................................................................................................................31
Warranty.............................................................................................................................................................32
The information in this manual is subject to change without notice. Users must be aware that updates and amendments
may be made from time to time.

Span Medical Retractable Bed
MC9R / Series
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The International Electrotechnical Commission (IEC) requires use of symbols to improve readability and
increase understanding of the content.
Symbols and Marking used on the MC9R/Encore®Series Beds
WARNING!/CAUTION! Symbol is used to identify situations or actions that may cause severe
injury or death to you or to other persons.
PROTECTIVE EARTH (GROUND)
ALTERNATING CURRENT
TYPE B APPLIED PART
IPX4 INGRESS PROTECTION RATING –Protection against water sprayed from all directions.
IP66 INGRESS PROTECTION RATING –Total protection from ingress of dust + protection from water
sprayed by powerful jets from any direction.
UP
DOWN
BACK DECK ELEVATION FOOT DECK ELEVATION
BED ELEVATION TRENDELENBURG
AUTO-CONTOUR ELEVATION REVERSE TRENDELENBURG
FUNCTION LOCK COMFORT CHAIR
SAFE WORKING LOAD
(Note: include the weight of Resident, Head and Foot Panels, Mattress, Side Rails and accessories.)
MAXIMUM PATIENT WEIGHT
ETL listing mark with "C" and "US" indicating that the product to which the mark is attached
is certified to the applicable U.S. and Canadian standards.
Classifications and Icons

Span Medical Retractable Bed
MC9R / Series
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WARNING! For your safety, the information in this manual must be followed to minimize the risk
of electric shock, fire, or to prevent property damage, personal injury, or loss of life.
WARNING! POSSIBLE INJURY OR DEATH. This bed is intended for use as an
adjustable mattress deck surface. Use of this product in any way other than the intended use, could
result in injury or death.
WARNING! Make sure the bed is in the lowest position when the patient is left unattended. This
can reduce the severity of any injuries resulting from patient falls.
WARNING! Except for when the bed is being moved, the brakes should always be set (locked).
After applying the brakes test the motion of the bed to ensure that the brakes are properly engaged.
Patients use the bed for support when getting in or out of bed and could be injured if the bed
unexpectedly moves.
WARNING! Bed safe working load is 600 pounds. This is a total weight including resident/patient,
mattress, bedding accessories and any other equipment or persons likely to be on the bed. Do not
exceed 600 pounds safe working load. Exceeding the safe working load could result in property
damage, injury or death.
WARNING! When lowering the bed, ensure that no person, limbs, bedding or any foreign objects
are between the bed frame and the floor. Ensure that Over-bed tables and patient lifts are safely
removed.
WARNING! Ensure that no body parts or objects are under the mattress decks when lowering
them.
WARNING! POSSIBLE INJURY OR DEATH Use only the proper size mattress that
will minimize the gap between the side of the mattress and the side rails. The gap must be small
enough to prevent the patient from getting his/her neck caught in this zone (read the FDA Entrapment
Guidelines for further information).
WARNING! POSSIBLE INJURY When the bed is in the 76” configuration and the head
deck is being raised, it is important to ensure that the area between the foot end channel and the fixed
bed frame is clear of body parts, bedding or any foreign objects. Failure to do so could result in injury,
or damage to the bed.
WARNING! POSSIBLE INJURY OR DEATH The Mattress Stops help control the
Entrapment Zone gaps between the Mattress, Side rails, the Head and Foot Boards. Improper
mounting or absence of Mattress Stops could result in entrapment injury or death. Ensure the Mattress
fills the entire width and length of the sleeping deck with the corners of the Mattress snuggly fitted
within the Mattress Stops.
CAUTION! Care must be made to ensure that the resident does not fall-on or slide-over the
mattress side stops which may cause injury.
Safety Precautions

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MC9R / Series
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WARNING! If a resident/patient’s mental or physical condition could lead to resident/patient
entrapment, the mattress support platform should be left in the flat position when unattended. Failure
to do so could result in injury or death.
WARNING! Patients with diminished mental awareness should not be allowed access to the
pendant, as they may become entangled in the cable. Failure to do so may result in injury or death.
WARNING! Equipment not suitable for use in the presence of flammable anesthetic mixture with
air or with oxygen or nitrous oxide.
WARNING! Possible fire hazard when used with Oxygen Administrating Equipment of other than
the Nasal, Mask or 1/2 bed length Tent type. Oxygen Tent should not extend below the mattress
support level. Remove or lock-out hand control when using oxygen administrating equipment.
WARNING! Plug the bed directly into a 110-120 VAC 60 Hz properly grounded Hospital Grade
outlet. Avoid use of extension cords at all times.
CAUTION! This product complies with EMC requirements of IEC 60601-1-2. Radio transmitting
equipment, cellular phones or similar electronic devices, used in proximity of bed, may affect bed
performance.
WARNING! Improper connection of the equipment grounding conductor can result in the risk of
electrocution. DO NOT modify the plug. The plug must be plugged into a 3-prong receptacle marked
"Hospital Grade" or "Hospital Only". Check with a certified electrician.
WARNING! To isolate bed circuits electrically from the supply mains on all poles simultaneously
unplug the power cord from the wall outlet.
WARNING! Listen for unusual sounds and watch out for uneven running. Stop the motor
immediately if anything unusual is observed.
WARNING! The Electric Components must remain dry. Care must be taken during cleaning and
use to ensure that electrical components remain dry.
WARNING! Ensure that no damage is made to cables, including the power supply cord, by rolling
the bed over them or compromising them while operating the bed. Ensure cords are not frayed or
damaged.
CAUTION! In the 76” configuration, when the head deck is fully raised, there is an increased
likelihood that the Total Floor Lock on the foot end could become a tripping hazard.
Safety Precautions

Span Medical Retractable Bed
MC9R / Series
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WARNING! Unplug product before cleaning. Do not allow liquids to enter electrical components.
Clean with mild solution of antiseptic cleaner and warm water. Read and follow all label instruction on
your cleaning products. Do not use solvents, alcohol, or petroleum products on the surface.
WARNING! Fluid spills on the bed electronics can result in a hazard. In the event of a spill,
immediately:
•Unplug the bed from the power source and remove it from service.
•Remove the patient from the bed and clean the spill
•Remove the bed from service until the bed is tested and determined to be safe. Failure to do
so may result in personal injury or property damage.
WARNING! Do not use any replacement parts or accessories not manufactured, marketed, or
provided by Span Medical Products Canada on any Span bed. Use of unapproved replacement parts
may result in injury or death.
WARNING! The side rails should always be in the up position when the patient is left unattended.
Test the side/assist rails to ensure that they are properly latched before leaving the patient.
WARNING! To avoid potential pinching or crushing, be sure that hands and fingers are clear of
the raising arms and latch mechanism when raising and lowering the ½ Length Side Rails.
WARNING! To avoid potential pinching or catching, be sure that hands and fingers are clear of
the locating holes and scallop/spline features when rotating the 3 Position Pivoting Assist Rail.
WARNING! Only authorized personnel should perform preventative maintenance. Maintenance
by unauthorized personnel could result in property damage or injury.
WARNING! Follow Manufacturer instructions when mounting/assembling accessories especially
the Patient Helper Bar, this bar could fall and result in injury or death.
CAUTION! This bed contains electrical components. Before disposal of bed ensure that all
electrical components are removed. The components should then be sent back to the manufacturer or
disposed of in accordance with local legislation.
WARNING! Use of replacement parts or accessories from other manufacturers will invalidate the
warranty and could damage the bed.
WARNING! Only alert and mentally competent patients, caregivers, facility staff, or laypersons
should operate the bed.
Note: Bed sleeping surface (decks), side rails, patient assists, footboard, headboard, hand pendant, and
trapeze are considered applied parts per ANSI/AAMI ES60601-1:2005 / CAN/CSA-C22.2 NO. 60601-1-08
subclause 7.9.2.5.
Safety Precautions

Span Medical Retractable Bed
MC9R / Series
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DANGER - RISK OF ENTRAPMENT
The U.S. Food and Drug Administration (FDA) and Health Canada have warned against the potential danger
of entrapment and published safety guidelines for hospital beds. They have identified seven zones in the
hospital bed system where there is a potential for patient entrapment. Entrapment may occur in flat or
articulated bed positions, with the rails fully raised or in intermediate positions. The seven entrapment zones
are identified in the drawing below.
ENTRAPMENT ZONES:
Zone 1: Within the Rail
Zone 2: Between the Top of the Compressed
Mattress and the Bottom of the Rail, Between
the Rail Supports
Zone 3: Between the Rail and the Mattress
Zone 4: Between the Top of the Compressed
Mattress and the bottom of the Rail, at the End
of the Rail.
Zone 5: Between the Split Bed Rails
Zone 6: Between the End of the Rail and the Side
Edge of the Head or Foot Board
Zone 7: Between the Head or Foot Board and the Mattress End
COMPLIANCE - Entrapment Safety
The entrapment zones are a resultant of the dimensional interaction between the bed and components that
are often assembled by the Healthcare Facility and not the Manufacturer.
The Healthcare Facility is responsible for compliance with the Entrapment Guidelines by matching the right
components and accessories to the right bed.
To learn more about the entrapment zones, assessment methods and guidelines for compliance with the
entrapment regulation visit the FDA and Health Canada websites.
Span Medical Products Canada is available to work with customers to minimize the risk of patient entrapment.
WARNING! Always evaluate patients for and guard against patient risk of side rail entrapment in
accordance with medical protocols. Failure to do so could result in injury and/or death.
DISCLAIMER The MC9R/Encore®low beds are intended to be used for resting and sleeping in a Long
Term Care Environment* and are not intended to be used in a Home Care Environment**. The beds are not to
be used as a tool for diagnosis (determining cause of an illness), treatment (action(s) taken to change the
course of an illness) or monitoring (reading and/or recording physiological parameters).
*Application Environment 3 as per IEC 60601-2-52
** Application Environment 4 as per IEC 60601-2-52
Safety Precautions

Span Medical Retractable Bed
MC9R / Series
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MC9R/Encore®Bed Features and Specifications
Height Floor to Mattress Support
7-7/8" - 31"
Deck Angles
1. Back Elevation
0 –70°
2. Knee Elevation
0 –30°
Bed Length
1. Overall Length
82”, 86”, 90” (with head and foot boards, excluding bumper)
2. Retraction Travel
12"
3. Sleep Surface
76", 80", 84"
Bed Width
1. Overall with Side Rails
40-1/2”, 43-1/2”, 46-1/2”
2. Sleep Surface
35", 39", 42"
Mattress Support Deck Construction
Welded steel tube and slats
Mattress Stops
Steel End and Sides
Bed End Panels
Permanent or removable mounting
Electrical & Mechanical Certification
ANSI/AAMI ES60601-1:2005, Medical electrical equipment
CAN/CSA-C22.2 NO. 60601-1-08 - Medical electrical equipment
CAN/CSA-C22.2 NO. 60601-2-52:11 - Medical Beds
CAN/CSA-C22.2 NO. 60601-1-2-08 - EMC
Classification
Class 1, Type B.
VAC/Hertz/Phase
120/60/1
Maximum Input Current Rating
3.5 Amp (120V).
Cord Type/Length
2.5 Meters minimum, 3 prong hospital grade plug.
Electric Motors
Four (4) DC self-lubricating linear actuators
Operation
10% Maximum Duty Cycle (2 minutes on,18 minutes off)
Emergency Power back-up battery Pack
24V DC Internal or External Battery with Charger.
Ingress Protection Rating
IPX4 (Electrical components IP66)
Audible Acoustic Energy
70 dBA maximum
Weight of Bed
284 lbs (129 kg) without any accessories
Safe Working Load
600 lbs
(Includes weight of accessories, options
and bedding.)
272 kg
Maximum Patient Weight
450 lbs
204 kg
Mobility
At any height (7-7/8" - 31")
Swivel Casters
Heavy duty dual 3" Casters
Environment Conditions
Operating
Temperature
10° C to 40° C
Relative Humidity
30% to 75%
Atmospheric Pressure
700 to 1060 hPa
Storage
Temperature
-10° C to 50° C
Relative Humidity
20 % to 90 % @ 30° C - not condensing
Atmospheric Pressure
700 to 1060 hPa
The MC9R/Encore®bed is designed for a safe working load of 600 lbs (272 kg). Body weight should be evenly
distributed over the surface of the bed. Do not lay, sit, or lean in such a way that the entire body weight is placed
only on a raised head or foot section of the bed.

Span Medical Retractable Bed
MC9R / Series
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MC9R/Encore®Bed Features and Specifications
Pendant Function Controls
Eleven (11) function pendant.
1. Hi/Low Elevation
Up and Down Buttons
2. Back Deck
Up and Down Buttons
3. Knee Deck
Up and Down Buttons
4. Auto Contour
Up and Down Buttons
5. Comfort Chair
Up and Down Buttons
6. Under Bed Light
On/Off button
Foot End (Staff) Controller.
Seventeen (17) function control.
1. Hi/Low Elevation
Up and Down Buttons
2. Hi/Low Lock
On/Off button
3. Back Deck
Up and Down Buttons
4. Back Deck Lock
On/Off button
5. Knee Deck
Up and Down Buttons
6. Knee Deck Lock
On/Off button
7. Auto Contour
Up and Down Buttons
8. Under Bed Light
On/Off button
9. Comfort Chair
Up and Down Buttons
10. Trendelenburg
Activate
11. Reverse Trendelenburg
Activate
12. Rapid Head Deck Lowering
Activate
MC9R/Encore®Accessories and Options
Foot Deck Ratchets
Manual elevation of the Foot Deck
Head End Assist Rail (Half Side Rail)
Optional (Weight: 23 lb per set)
Three Position Assist Rail
Optional (Weight: 11 lb)
I.V. Ports
Standard
Foot End (Staff) Controller (FEC)
Standard
Emergency Battery Backup
Optional
Total Floor Lock
Standard
Head End and Foot End Boards
Optional (Weight: 27 lb per Standard set)
Directional Caster Lock Hinge
Standard
Bed Expanders
Standard (Weight: 31 lb, included in base bed weight)
Bed Extender 4”
Optional (Weight: 4.5 lb)
Bed Transport Dollies
Optional (Weight: 21.5 lb)
Trapeze - Patient Helper Bracket and Bar
Optional (Weight: 43 lb)
Mattress
Proper sized mattress with special firm borders to prevent
patients from being trapped between the mattress and rail.
Contact your SPAN representative for mattress sizing
recommendations.

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MC9R / Series
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Safety Label Locations

Span Medical Retractable Bed
MC9R / Series
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Assembly Instructions
Introduction
Your MC9R/Encore®Bed is equipped with four actuators to operate following functions:
Bed up/down Adjusts the height of the bed from 7-7/8” to 31”.
Back up/down Adjusts the angle of the head deck from 0° to 70°.
Knee up/down Adjusts the angle of the knee deck from 0° to 30°.
Auto contour Adjusts the angle of the head and knee decks.
Trendelenburg Adjusts the angle of the bed from 0° to 16°.
Reverse Trendelenburg Adjusts the angle of the bed from 0° to 14°.
Comfort Chair Adjusts the angle of the bed from 0° to 14° in the Reverse
Trendelenburg position, the angle of the head deck to 57° and knee deck 30°.
CAUTION! The operating footprint of the bed can range from 96” L x 36”W to 115” L x 76”W
depending on bed size configuration, options, bed positioning and option positioning. Before operating
the bed, please check all areas around bed to ensure there are no fixed or movable objects within the
bed’s operating footprint throughout the height range of the bed. Failure to do so could result in
property damage or injury.
This instruction manual covers options and accessories which may not be included on your bed.
Before operating your MC9R/Encore®, be sure that you have completely read and understood the
instructions and warnings contained in this manual and included with the accessories.
Unpacking Instructions - (PLEASE RECYCLE)
Your MC9R/Encore®bed is shipped in a vertical position with the Head-End on the ground. If it has not been
lowered flat, then two people are required to lower it gently to the ground.
Cut the "shipping ties" securing the deck to the frame. There are also ties securing wiring in place, care must
be taken so that only the red "shipping ties" are removed.
Remove the packaging attached to the frame containing the Mattress Stops and the Board Mounting Brackets.
Make sure that all parts are included prior to disposing of the packaging material and immediately report any
missing parts to Span Medical Products Canada Customer Service.
MANUFACTURER DISCLAIMER: Specifications are subject to change without notice, Span Medical Products
Canada reserves the right to continuously improve its products. Illustrations are intended to represent the
product and may vary from actual models.

Span Medical Retractable Bed
MC9R / Series
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Fig 1
Fig 2
Before operating it is critical to reset the bed
To reset the MC9R/Encore®control box:
Ensure resident/patient is not in the bed.
With the decks up or down and bed horizontal at any height (i.e., bed not in Trendelenburg or Reverse
Trendelenburg), simultaneously press and hold both HI-LO Up and HI-LO Down buttons from either the
Hand Pendant (buttons A & B)-or- from the Foot End Controls (buttons C & D). After approximately five
seconds, decks will lower (if raised) and the bed will move to the fully lowered position (if bed is raised).
Continue holding both buttons down until the Hand Pendant LED & backlight, Foot End Controls LEDs flash
(if installed, underbed lights will flash as well). Flashing lights signal a successful bed reset.
Button B
Button A
Hand Pendant LED
Button D
Button C
Foot End Controls LEDs

Span Medical Retractable Bed
MC9R / Series
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Assembly Instructions
Bed Set-Up
The MC9R/Encore®bed is approved for operation in a dry environment. To operate the bed, plug the Power
Supply Cord running from the patient left hand side of the frame into a three prong 120 V hospital grade wall
receptacle. The Pendant is already plugged into the control box and the bed should now be operational. Allow
bed to acclimate to room temperature before operating.
Power Supply Cord
To keep the power supply cord off the floor when moving or
storing the bed, you need to secure the cord using the Velcro
Strap as shown in Fig 3.
WARNING! POSSIBLE INJURY OR
DEATH improper routing of the power supply cord
could result in injury or death. Ensure that you do not
remove any Cable ties that are intended to keep the
power cord away from moving parts.
WARNING! After completing installation, run the bed through the full range of motion to ensure
cables/wires are bundled/stored clear of moving parts. Failure to do so could cause damage to the
cable/wire and cause bed malfunction.
Mattress
The MC9R/Encore®bed has been designed to minimize the risk of patient entrapment while maintaining as
much patient comfort and protection as possible.
NOTE: Mattresses that are dimensionally correct still may not comply with FDA and Health Canada
entrapment guidelines. In addition to the dimensions of mattresses, therapeutic considerations may be a key
criterion in mattress selection, superseding entrapment concerns for resident or patient therapy and clinical
benefits.
Irrespective of the mattress it is the responsibility of the healthcare facility to ensure that the bed meets
entrapment guidelines at the time of use and throughout the life cycle of the product.
Board Mounting Channels
Hole pairs in each board mounting channel
correspond to sleep surface length as follows
(see Fig 4):
PAIR A- 76”
PAIR B–80”
PAIR C–84” (EXTENDER OPTION REQ’D)
Fig 3
Fig 4

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MC9R / Series
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Assembly of Baseboard Bumper
Tools Required: None
Procedure: Assemble Baseboard Bumper (1) by inserting the wire
end into a caster bracket hole (2) as shown in Figs 5A to 5C.
Flexing the Baseboard Bumper wire, repeat on the opposite side.
Assembly Instructions
Fig 6
Hi-Low Actuator
AC Power
Total Floor Lock
Battery Backup*
Control Box
Deck System
Frame
Knee Actuator
Back Actuator
Under Bed Light
Hand Pendant
Foot
End
(1)
Fig 5A
Bed Components
*Optional
(1)
(2)
Fig 5B
Fig 5C
✓
✘
Correct Bumper Orientation
Incorrect Bumper Orientation

Span Medical Retractable Bed
MC9R / Series
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Mattress Stop Assembly
Tools Required: 5/32” Allen Key
There is one type of bolt-on mattress stop which is mounted on the Foot Deck, depending on the presence
of the extender kit. Please refer to the table below. All mattress stops must point upwards.
All mattress stops are secured with 1/4-20 Button Head Hex Socket Cap Screws.
WITH
ReadyWide®
WITHOUT
EXTENDER
KIT
•USE ONE
CENTER
MATTRESS STOP
AT FOOT END. (As
shown in Fig 7)
WITH
EXTENDER
KIT
•ALL MATTRESS
STOPS ARE
INTEGRAL TO
ReadyWide®AND
EXTENDER KITS.
WARNING! Entrapment Safety: Use only the proper size boards and mattress to minimize the
Entrapment Zone gaps. The gaps must be small enough to prevent the patient from getting his/her
neck caught in this location (you must read the FDA Entrapment Guidelines). The entrapment
zones are a resultant of the dimensional interaction between the bed and components that are
often assembled by the Healthcare Facility and not the Manufacturer.
NOTE: The Healthcare Facility is responsible for compliance with the Entrapment Guidelines by matching
the right components and accessories to the right bed.
Assembly Instructions
Fig 7
Foot End Center
Mattress Stop
(80” config. shown)

Span Medical Retractable Bed
MC9R / Series
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ReadyWide® integrated expansion
ReadyWide®expansion is operated by pushing both spring
buttons and sliding the expander in or out until both spring
buttons are seated in the desired holes (please see Fig 8).
WARNING! Ensure that
all the expander pieces are
adjusted to the same width
and that extension length is
equal on either side of the
bed. Failure to do so could
lead to property damage or
personal injury.
Bed Extender (Optional)
Once assembled, the only adjustment required for
extenders is when expanders are also present.
In this case, the extender’s end tubes must be
adjusted in or out, using the spring button,
to correspond to the expander width
(please see Fig 9).
WARNING! POSSIBLE INJURY OR DEATH Use only the proper size mattress and
extension pads in order to minimize the entrapment Zone gaps. The gaps must be small enough to
prevent the patient from getting his/her neck caught in this location (you must read and follow the FDA
Entrapment Guidelines).
Operating Instructions
Fig 8
Fig 9

Span Medical Retractable Bed
MC9R / Series
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DIRECTIONAL LOCK HINGE
Patients tend to use the bed for support when getting in
or out of bed. Patients could be injured if the bed moves
sideways. To guard against this risk, engage the
Directional Lock Hinges. Simply flip the U-shaped tab
down with your toe over both casters (Fig 10A).
This will prevent any lateral movement (swiveling) of the
caster. To release the casters and allow full mobility of the
bed, flip the U-shaped tab over the square leg tube for
each caster (Fig 10B).
TOTAL FLOOR LOCK
The Total Floor Lock is engaged by simply stepping with
the ball of your foot on the Red Pedal located on the Foot
end of bed (Fig 11A). The bed user will hear/feel the
lock click into place when the Lock is fully engaged.
This will immobilize the bed. To make the bed mobile
again, unlock the Total Floor Lock by stepping on
the Green Pedal (Fig 11B).
WARNING! When the bed is not being
moved, the casters should always be locked.
After applying the brakes test the motion of the
bed to ensure that the brakes are properly
engaged. Patients tend to use the bed for
support when getting in or out of bed, and
could be injured if the bed unexpectedly
moves sideways.
WARNING! When locking the bed in a
facility where there are uneven floors or floors
where traction may be compromised (i.e. oily,
dusty, etc.) be sure to test whether the bed is
truly immobilized. If the facility requires
additional engagement with the floor ask your
sales representative about Q6774.
TRANSPORTING BED
The MC9R/Encore®is designed for mobility at any height. Never use Side Rails, Assist Rails or other
accessories to move the bed. To prevent any damage or injury, it is recommended that two personnel be
present when moving a bed. The bed is not intended for transporting patients.
Before moving the bed, you should check all around the perimeter of the bed to ensure that no accessories
will fall or get damaged and that:
1. The Power Supply Cord is unplugged and the cord is safely stored off the floor.
2. All the head and foot brakes are released.
3. All accessories used on the bed are secured or removed.
WARNING! Do not roll the bed over high thresholds with the patient in the bed.
LOCKED
UNLOCKED
Fig 10B
Fig 10A
UNLOCKED
(GREEN PEDALS DOWN)
LOCKED
(RED PEDALS DOWN)
Operating Instructions
Fig 11B
Fig 11A

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MC9R / Series
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BED CONTROLS
The MC9R/Encore®Bed is electrically operated using Pendant buttons as follows:
BACK DECK OPERATION
1. To raise, press and hold UP button.
To lower, press and hold DOWN button.
KNEE DECK OPERATION
2. To raise, press and hold UP button.
To lower, press and hold DOWN button.
AUTO CONTOUR OPERATION
3. To raise, press and hold UP button.
To lower, press and hold DOWN button.
BED HI/LO ELEVATION
4. To raise, press and hold UP button.
To lower, press and hold DOWN button.
COMFORT CHAIR OPERATION
5. To raise, press and hold UP button.
To lower, press and hold DOWN button.
UNDER BED LIGHT
6. To turn on, press button.
To adjust brightness, press button.
To turn off, press button.
NOTE: Upon receiving the bed, to ensure that all functions will work correctly, complete the RESET FUNCTION
as described on Page 12.
Operating Instructions
Fig 12
1
2
3
4
5
LED
Up
Down
6
Prior to Comfort Chair positioning the patient/resident should be
centered in the bed side to side and head to toe (sacrum on the seat
deck of the bed) with bed wheels in the locked position. Be sure the
area under the bed is clear of all body parts, equipment and foreign
objects. Do not stop and/or leave the bed in the Reverse
Trendelenburg position while transitioning into and out of the Comfort
Chair position.

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FOOT END (STAFF) CONTROLLER
The FEC (Staff) Controller mounts flush on the Foot-Board and allows the caregiver to operate the bed or to
lockout the bed functions so that they cannot be operated with the hand pendant. Trendelenburg, Reverse
Trendelenburg, Rapid Head Lowering, and full lowering of the bed, functions are activated by the caregiver
only.
-To lock out a function, press Lock/Unlock button. Illuminated LED indicates that the function is now locked
out.
-To unlock a function, press the Lock/Unlock button. When the LED is off, it indicates that the function is now
operable.
-To move the bed into the Comfort Chair position, press and hold the Comfort Chair button.
-To activate the Rapid Head Lowering function, press and hold button until the head deck is fully lowered.
*This is an emergency function and as such will operate even if the bed functions are locked out.
SmartStop®low position auto-pause
To Fully Lower the bed from 12-1/2” down to 7-7/8” the Bed Hi/Low Down button must be pressed on the FEC,
as the bed lowers the SmartStop®Low Height Zone Indicator will blink, along with the under bed lights as a
warning to the operator, to ensure that the area under the bed is clear of any body parts or foreign objects.
Operating Instructions
Fig 13
Down
Up
Under Bed
Light
Lock/Unlock
Reverse
Trendelenburg
SmartStop®
Low Height
Zone Indicator
Rapid Head
Deck Lowering
Comfort Chair
LED
Trendelenburg
Bed Hi/Low
Head
Deck
Knee
Deck
Auto Contour

Span Medical Retractable Bed
MC9R / Series
20
BACK-UP BATTERY
The bed comes with internal or
External Battery Back-up option.
The Back-up Battery is for use
when there is a power outage, or
the bed needs to be operated
where there is no power source
nearby. An optional Back-up
Battery Extension Cord and
Charger is available that allows
easy access to the battery port on
the Control Box. The Extension
Cord Socket is mounted under the
seat deck on the side of the bed.
EXTERNAL BACK-UP BATTERY USAGE
Plug the Charger into a 120 V socket; keep the battery charger plugged in when not in use to maintain a full
charge. To use the Back-Up Battery:
1. disconnect the battery from the
charger, and take it to the bed(s).
2. If there is a Battery Extension
Cord on the side of the bed, plug
the battery plug into the Socket,
and operate the bed normally.
3. If there is no Extension Cord,
connect the battery Plug into the
Back-up Battery Port of the
Controller box, and use the bed
normally.
4. When complete, return the
Back-up Battery to its original
location, and plug in the charger.
IMPORTANT! Depending on the location of the beds within the Healthcare Facility, it is
recommended that at least one Battery-Pack is needed for 1-5 beds with an additional Battery-Pack
for each additional 5 beds. Depending on the layout of the Healthcare Facility more or less Battery-
Packs might be needed. The Healthcare Facility is responsible for matching the number of Batteries to
the number of beds in compliance with Medical Protocols, Agency and Regulatory guidelines.
Fig 14
Fig 15
Operating Instructions