Spartherm ebios fire Tower User manual

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Installation and Operating Manual
ebios fire - Tower

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FOREWORD / QUALITY PHILOSOPHY
You have chosen a SPARTHERM ebios-fire. Thank you for your confidence in
our technology.
In a world characterised by excess and mass production, the good name of our
firm is inextricably linked to the credo of our owner, Gerhard Manfred Rokossa:
“High technical quality combined with modern design and on-site customer
service carried out to the latter’s full satisfaction, in the expectation that the
customer will then recommend us to others.”
Together with our partners at specialist dealerships, we offer first-class prod-
ucts that stir the emotions, evoking feelings of security and comfort. However,
to ensure that we achieve this, we recommend that you read the operating
manual carefully to quickly familiarise yourself with your decorative fire in all
its details.
In addition to information on how to use it, this manual also contains important
maintenance and operating instructions for your safety and to ensure your
ebios-fire retains its value, as well as useful tips.
If you have any further questions, please contact your dealer.
A beautiful fire at all times.
Your SPARTHERM Team
G.M. Rokossa

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CONTENTS
1. General Information 4
1.1 Scope of Supply 5
2. Installation Instructions 5
2.1 Functional description 5
2.2 Technical data 6
2.3 General Requirements for Installation 6
2.4 Installation location 7
2.5 Fire precautions 7
2.6 Combustion Air Supply 8
3. Operating Instructions 8
3.1 General Operating Information 8
3.2 Fuel 9
3.3 Using the unit for the first time 10
3.3.1 Assembly and installation 10
3.3.2 Starting the ebios-fire 11
3.3.3 Checks when using the fire for the first time 12
3.4 Refuelling/changing the canister 12
3.5 Shutting Down the Unit 13
4. Maintenance, cleaning and care 13
5. Troubleshooting and audible signals 14
5.1 Operating signals and fault signals (audible signals) 14
5.2 Unit and glass soot up heavily, quickly and unevenly 15
5.3 Unpleasant smell 15
5.4 Flame pattern changes 15
5.5 Burner fails to light 15
5.6 The burner goes out suddenly 15
5.7 Spilt ethanol catches fire 15
6. General warranty terms and conditions 16
6.1 Scope of Application 16
6.2 General inform 16
6.3 Warranty period 16
6.4 Requirement of effectiveness for the warranty 16
6.5 Warranty exclusions 16
6.6 Defect remediation / repairs 17
6.7 Extension of warranty 17
6.8 Spare parts 17
6.9 Liability 17
6.10 Note 17
7. Dimensioned drawings 18

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IMPORTANT INFORMATION
As per the German Equipment and Product Safety Act (GPSG) and our
statutory duty to notify, we would like to inform you about heating with this
product.
The calorific value of 96% ethanol equates to approx. 29,600 kJ / kg. With
fuel consumption of 1,6 l/h the heat released is approx. 10,800 W.
However, the decorative fireplace requires a plentiful supply of fresh air
when operated as otherwise the amount of carbon dioxide created exceeds
the permitted concentration in the room air.
As a rule, the fresh air supplied is cooler than the room air to be heated up
which results in a loss of energy. The effective heat output of a Bio ebios-
fire is thus minimal and, as such, decorative fireplaces which use biofuel
are not sources of heat.
Rather these are merely decorative and are not intended for heating or
continuous operation. Nevertheless, it should be taken into account that
heat is generated as a by-product of the combustion process. This can
cause increased heating in the room where the fireplace is installed. Read
the safety instructions and measures for rear ventilation carefully.
Please pay attention to these operating instructions.
1. GENERAL INFORMATION
Young children, the elderly and the frail: As with all naked flames, a guard
should be used to protect the above. Risk of burns! Never leave such
individuals unsupervised near an ebios-fire when it is lit or when the fire
has just gone out. ebios-fire must always be operated under supervision!
Your ebios-fire should be installed and operated in accordance with the
relevant national and local regulations, in particular the fire safety regula-
tions of the particular federal state or the fire protection regulations of the
VKF (Switzerland).
Ensure that your ebios-fire is set up on a stable base and select an instal-
lation location where the burner will not be exposed to movement due to
impacts, etc., when in operation.
Please note that you should never top up with fuel manually by pouring it
into the fire tray by hand. Fuel is always supplied to the fire directly from
the canister, via the integral pump!
Only persons familiar with the appliance and the safety instructions and
who have been trained how to operate the fire should be allowed to change
the fuel canister.
The ebios-fire is not a heater. It is a decorative fire. Sufficient ven-
tilation must be provided. The appliance switches off automatically
after 8 hours for safety reasons.
Bioethanol is a hazardous substance and the quantities you may store are
subject to regulations. It is essential to comply with the regulations that
apply at the place of use.

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For homes in Germany the general rule is:
Storage in the basement: not more than 20 litres
Storage in the living-room: not more than 5 litres
(Source: Hazardous Substances Information Data Sheet published by the Association of the Raw Materials
and Chemical Industry; also Technical Rules for Flammable Fluids 20)
1.1 SCOPE OF SUPPLY
ebios-fire with the following features:
• Tower housing (base) with stainless steel fire tray, top glass panel, three
glass supports and glass tubes
• 2 x canister closing systems with hose connection
• Radio remote control
• Charger for integral battery
• Installation and Operating Manual
2. INSTALLATION INSTRUCTIONS
Please carefully read and note the following instructions. Remember that
bioethanol is a liquid fuel that can generate high temperatures when burned
and which is itself highly flammable. You should also bear in mind that the
brightness of the flame can dim to a level at which the flame is no longer
clearly visible. Please make children and other people in the home aware of
this. Failing to follow the installation and operating instructions can result
in dangerous situations and the possibility of explosive ignition of the fuel.
Correct installation and proper handling are essential to ensure safe, reli-
able operation of your fire.
The unit is not self-supporting. It must be installed as per the instructions,
ensuring it is horizontal. Never move the burner when the unit is operating.
The unit must be installed in such a way that it cannot be knocked over or
tilted.
2.1 FUNCTIONAL DESCRIPTION
Once the operating voltage is applied to the burner (via battery or charger),
pressing the switch behind the flap door in the base will switch it to opera-
tional mode. Ignition is then started via the remote control. During this
phase the pump operates continuously, whereas ignition takes place at
intervals. This fills the fire tray with fuel, which then ignites.
Ignition stops automatically as soon as the ethanol level is sufficient for
operation. The integral pumps feed fuel into the tray until the level reaches
the level sensor. At that point the pumps switch off.
The level falls as the fuel burns. When the fuel is no longer in contact with
the level sensor, the pumps start up again and continue pumping until the
level reaches the sensor again.
Only one pump is in operation at any one time. That helps keep the power
consumption low.
The burner is supplied with two sets of fuel lines for operation with two
canisters. First of all, pump 1 empties canister 1. Then the system switches
over to pump 2 and canister 2. Always make sure the burner is switched off
before exchanging an empty canister for a full one.
It is also possible to operate the unit with just one canister. This can be
done by operating the burner with only one set of fuel lines and one canister
(detach the filling adapter and quick-action coupling from the line).

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If the canister(s) is/are empty, the flame will go out and the burner will
switch off. Additional an audible fault signal will be heard.
The pumps stop when the burner switches off. The fuel still in the fire tray
will burn off in about 15 minutes and the fire will go out.
2.2 TECHNICAL DATA
Technical data Tower
Type of fuel Bio-Ethanol
(96% ethanol content)
Fuel consumption 1,6 l/h
Combustion output 10,8 kW
Minimum room volume*
Air change values 0,2 h-1** 1338 m³
Air change values 0,5 h-1** 534 m³
Air change values 1 h-1** 269 m³
Permissible atmospheric humidity max. 60 % rel.
Permissible ambient temperature 12 – 35 °C
Permissible mains voltage for charger 100 – 240 VAC
Running time with battery ca. 20 Stunden
Fuel supply 2 x 5 Liter
Weight 64 kg
* At a maximum burning time of 5 hours. This information refers exclusively
to the combustion air requirement for the ebios fireplace. If air is also
consumed by other sources in the room such appliances must be consid-
ered separately.
** The following air change values are quoted as a rough guide 1):
Air change (l/h) Note
0…0,5 Windows and doors closed
0,3…1,5 Window tilted, no shutters
5…10 Window half open
1) Recknagel, Sprenger, Schrameck: Heizung+Klimatechnik (Heating and
Climatic Engineering), pub. Oldenbourg Verlag
2.3 GENERAL REQUIREMENTS FOR INSTALLATION
All relevant national and European standards and local regulations (storage
and fire precautions, etc.) must be noted and observed when installing and
operating the ebios-fire. The following is a list of the relevant regulations
(without any claim to completeness). They refer only to operation in Ger-
many. In other countries the regulations that apply there must be observed.
BetrSichV Industrial Safety and Health Ordinance
Vbf Technical Rules for Flammable Fluids
BsV The fire protection requirements of the particular federal state
LBO State building regulations
GefStoffV Hazardous Substances Ordinance
The ebios-fire should only be installed in rooms and at locations where the
position, structural conditions and type of use will not create any hazards.
The floor area of the room where it is installed must be of such a type and
size that the ebios-fire can be correctly operated in accordance with the
regulations.
Only approved and sufficiently strong handling aids should be used to trans-
port your ebios-fire.

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There must be no fuel in the fire tray during transport.
DAMAGE IN TRANSIT Please contact your supplier without delay. Protect the
cover and visible parts of your fire from dirt and damage during installation
and transport.
We recommend that you keep a suitable fire extinguisher for liquid fires
handy (fire class B).
The ebios-fire Tower must be levelled horizontally and secured so that it
cannot tip.
2.4 INSTALLATION LOCATION
When choosing the installation location for your ebios-fire please ensure
the unit is not directly exposed to major heat sources such as radiators,
stoves, etc. and that it is not installed in a room where high temperatures
occur (e.g. a sauna).
Your ebios-fire must not be installed:
• In stairwells and landings, except in residential buildings with no more
than two flats
• In corridors accessible to the public
• In garages
• In rooms where highly flammable or explosive substances or m i x -
tures are processed, stored or manufactured in such quantities that
ignition or explosion would be hazardous.
• In poorly ventilated spaces
• In unsupervised areas accessible to the public
• In areas not sufficiently protected from cross-draughts
• On top (uninstalled) of tables, furniture, up against a wall, etc.
• Outdoors without a protection against weather and high humidity
When setting up the ethanol canisters (not in the Tower) it is important to
ensure that they cannot tip over. In addition, the design of the location must
ensure that it does not allow flammable gases to build up, it will contain any
escaping ethanol and it will prevent fire from spreading.
The floor on which the unit is placed must have sufficient load-bearing
capacity. If not, appropriate measures should be taken, e.g. using a board
to spread the load, in order to achieve the requisite safe loading capacity.
2.5 FIRE PRECAUTIONS
Do not place any flammable objects, such as decorations, clothing, etc., in
the radiant area. A minimum distance of 1,000 mm must be maintained
from flammable building components, furniture, decorations or curtains at
the sides to protect them properly from heat. The space above the fire
must be clear of all objects, all the way up to the ceiling (ceiling clearance
1,500 mm)!
1000 mm

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Distance at sides
Distance from ceiling
2.6 COMBUSTION AIR SUPPLY
Your ebios-fire draws the air it needs to burn from the room in which it is
installed (non-room air sealed). You must ensure that the room where the
fire is installed has an adequate supply of fresh air. If the windows and
doors are sealed (for example, for energy-saving reasons) it may be the
case that an adequate fresh air supply cannot be guaranteed. That is why it
is essential that you note the required air change rate and comply with the
room sizes indicated. Otherwise, your well-being (headaches, poor concen-
tration) and, possibly, your safety may be compromised or the fire may not
burn properly. For protection from these hazards you can purchase devices
in specialist shops similar to a smoke alarm that warn you when exces-
sive carbon dioxide concentrations occur. Air quality indicators that analyse
carbon dioxide concentration as well as temperature are also advisable.
Open a window to ensure an adequate supply of fresh air.
3. OPERATING INSTRUCTIONS
Read these Installation and Operating Instructions through carefully before
installing or operating your ebios-fire.
Please note all fire precautions and dangerous goods provisions!
3.1 GENERAL OPERATING INFORMATION
• Young children, the elderly and the frail: As with all naked flames, a
guard (available from specialist dealers as an accessory) should be
used to protect the above. Risk of burns! Never leave such individuals
unsupervised near an ebios-fire when it is lit or when the fire has just
gone out. Please make them aware of this hazard
• Never place flammable objects on any part of the ebios-fire Tower.
Never dry washing on the unit. Racks for drying washing should always
be placed outside the radiant area of the fire (see 2.5 Fire Precau-
tions). Fire hazard
min. 1000 mm
min. 1000 mm
min. 1000 mm
min. 1500 mm

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• The burning process releases thermal energy which heats up the
burner, the housing surfaces and the glass windows. Do not touch!
Risk of burns
• Never leave the fire unsupervised when lit!
• We recommend that you open a window whenever the fire is in use.
• Operating more than one decorative ethanol fireplace at the same
time is permissible only if the fuel throughput of all the units does not
exceed the permitted value according to local regulations. Adequate
ventilation must also be ensured. For more information please refer to
the table under Technical Data 2.2.
• Modifications to ebios-fire units are not permissible.
• This is a decorative fireplace for home use which is not designed for
heating and is not intended for continuous operation. It should never-
theless be noted that heat is produced as a by-product of combustion.
That can increase the heat in the room where the fire is used.
• If the burner is not going to be used for some time we recommend that
you close the ethanol canister by screwing on the lid and remove the
mains adaptor from the socket outlet.
• NEVER fill the burner by pouring in fuel at the side or on top - DANGER
TO LIFE!
• Handling fuel near the unit when lit or while still hot is dangerous and
must be avoided. Please remember that a static charge is enough to
create a spark which can ignite the fuel.
• Any accidental spills of ethanol should be cleared up straight away –
before lighting the burner
• The burner is suitable for indoor use only. It must not be used out of
doors or in a draughty place.
• The burner may only be operated within an ambient temperature range
of +13°C to +35°C.
• High atmospheric humidity and condensation forming on the burner
may interfere with its operation. In that case, switch the unit off if lit,
or do not use it.
• You should bear in mind that the brightness of the flame can dim to
a level at which the flame is no longer clearly visible. Please make
children and other people in the home aware of this.
• Do not smoke when handling fuel or the ebios-fire.
Failure to follow these basic rules can result in uncontrolled ignition
and even an explosion!
3.2 FUEL
The fuel used is bioethanol (chemical formula C2H6O) with a 96% ethanol
content. You can purchase the fuel from your specialist dealer. The fuel is a
hazardous substance according to ADR: Class 3 PG II, UN 1170.
Never use any other type of fuel, such as petrol, spirit or flammable fluids.
Do not mix fuels together or mix fuel with other substances. The burners
must only be operated with the fuel that we specify. Otherwise, the warranty
will be voided and operating the unit may be unsafe or dangerous.

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Ethanol is a highly flammable fluid which must be stored in a tightly closed
container in a cool place, protected from light and kept away from sources
of ignition. Please remember that a static charge can create a spark. It is
permissible to store up to 5 litres in the living-room and up to 20 litres in
the basement*. Keep bioethanol out of the reach of children.
Please note that ethanol is intended only for burning - it is not a food
product. Keep children safe! If ethanol is swallowed, seek medical treatment
without delay. Show the doctor the label from the fuel canister.
* (Source: Hazardous Substances Information Data Sheet published by the Association of the Raw Materials
and Chemical Industry; also Technical Rules for Flammable Fluids 20)
3.3 USING THE UNIT FOR THE FIRST TIME
The ebios-fire-Tower is supplied with the fuel feed lines empty, to prevent
any leakage or evaporation of ethanol in transit.
Important notes when using the unit for the first time:
• The cut-outs at the bottom of the burner housing must be left open. They
must not be closed off or restricted. These are the air inlets.
• Check all the feed line connections to make sure the hose clip is cor-
rectly positioned. It should not be possible to detach the fuel lines from
the nozzles with a gentle pull.
• Check all the feed line connections to make sure the hose clip is cor-
rectly positioned. It should not be possible to detach the fuel lines from
the nozzles with a gentle pull.
• The unit should only be plugged into a socket that has been installed by
a qualified electrician.
3.3.1 ASSEMBLY AND INSTALLATION
1. First of all, place the glass tubes on the burner, then place the glass
panel with the glass holders onto the glass tubes.
2. Now remove the cap from the full
ethanol canisters. Then screw the
filler adapter to the container (Fig.
2). The end of the hose with the
metallic suction grommet should
be located on the base of the
canister to ensure that the con-
tainer can be drained as much as
possible.
3. Then connect the small round
low-voltage connector on the
charger to the appropriate bush-
ing behind the flap. The con-
nector only fits into its intended
bushing (Fig. 3).
4. Only operational with rechargeable battery loaded. The charge status of
the accumulator is shown on the indicator on the charger.
Fig. 2
Fig. 3

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5. Place the canisters at the
requisite locations on the pillar
base. Connect the suction hoses
to the filler adapters using quick-
release couplings. (Fig. 4)
If you only wish to use one container,
pull the quick-release coupling off the unused filler adapter, or attach the
filler adapter to an empty canister.
Ensure that the hoses and cable are not jammed or damaged. Check to
ensure that the pillar is horizontal.
Using a spirit level, please only check if the burner is horizontal
while the unit is cold.
3.3.2 STARTING THE EBIOS-FIRE
1. Press the switch behind the flap door in the
base. The unit is now operational. Press this
switch at any time to switch the unit off. If the
ebios-fire is not going to be used for some time
it is advisable to switch it off at this switch,
as leaving the unit on stand-by will drain the
battery (Fig. 5).
2. To do this, press the top button on the radio
remote control (Fig. 6/6a). To shut it down,
press this button once again.
Please note: if you switch off the appliance while it is still warm, you
should wait for about 15 minutes before operating the appliance again. (the
red LED lamp flashes on). As soon as the time has elapsed, the appliance
can once again be switched on normally.
3. The ring on the switch will show red when the unit is in operation.
When switched on, the burner will beep twice in acknowledgment before
initiating the ignition routine. The ethanol collects in the fire tray and is
ignited there when the level is high enough. Wait until pumping stops
and the ignition phase comes to an end.
• Never bend forward with your head directly over the fire tray, especially
during ignition!
• Keep a safe distance of one metre until the fuel has been ignited by the
ignition system.
• The flames can be hard to see at first, particularly when the fuel is cold.
The flames grow taller and brighter as the fire tray heats up. Misting up
of the glass tubes indicates that the fire is lit. It may take a moment for
a flame to spread right across the fire tray.
4. The ignition sequence will stop automatically after a certain time. If the
fuel has still not lit by then, switch the unit off and wait 10 seconds
before switching it on again. Another ignition sequence will then start.
This may happen when using the unit for the first time, if it has been
unused for some time or if the ethanol temperature is too low (it must be
at least 13 °C). If fuel is not pumped into the tray at the second attempt
Fig. 4
Fig. 5
Fig. 6
On / Off button
Fig. 6a
On / Off button

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or if the fuel does not ignite, switch the unit off. Unplug the wall power
supply from the socket and contact Customer Service.
5. Flame height adjustment
The second switch from the top actuates the 2nd flame stage. (bigger
flame). The flame pattern is enlarged by increasing the ethanol level.
To return the level to the lower stage, actuate the second switch once
again. To shut down the appliance, press the top button as explained
in Point 2.
6. Safety function
If you shut down the appliance while it is still hot, you should wait for
about 15 minutes before switching it back on again. (the red LED lamp
flashes on). As soon as the time has elapsed, the appliance can once
again be switched o
FOR YOUR OWN SAFETY DO NOT ATTEMPT TO LIGHT THE BURNER BY
HAND!!!
3.3.3 CHECKS WHEN USING THE FIRE FOR THE FIRST
TIME
If you do not have a checklist for this, please answer the following questions:
• Is the unit undamaged?
• Are the accessories complete?
• Have all the specified clearances (safe distances) from combustible
materials been observed?
• Are all the fuel lines and connections leak-tight?
• Is the operating indicator working (red ring on switch)?
• Does the ethanol flow into the fire tray?
• Do both pumps work? (The second pump will not switch on until the first
canister is empty)?
• Do both electrodes generate sparks?
• Is the flame pattern even?
• Are the temperatures of the surrounding surfaces noncritical? (Measure,
if necessary)
3.4 REFUELLING/CHANGING THE CANISTER
• Do NOT fill the burner via the fire tray!
• When changing the canister, keep as far away as possible from hot parts
and sources of ignition! DANGER TO LIFE!
Unscrew the cap from the new, full canister (Fig. 7). Detach the quick-action
coupling from the filling adapter (Fig. 8). Pull the filling adapter up out of
the empty canister (Fig. 9) and lower the intake hose into the full canister
(Fig. 10).Screw the filling adapter on to the top of the full canister (Fig. 11).
Re-attach the quick-action coupling to the filling adapter (Fig. 12).
Fig. 6b
2nd flame stage
Fig. 6c
2nd flame stage

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Fig. 7 Fig. 8
Fig. 9 Fig. 10
Fig. 11 Fig. 12
3.5 SHUTTING DOWN THE UNIT
If the unit is not going to be used for some time, remove the fuel lines from
the canisters before switching off, and then wait for the signal that both
canisters are empty. That ensures that the fuel lines have been drained as
much as possible. Then seal the canisters with a leakproof cap (not the fill-
ing adapters). Remove the quick-action couplings from the filling adapters.
Switch off the unit by pressing the switch behind the flap door. To shut
down the unit safely, unplug the power supply from the socket. After a few
seconds the red LED indicating that the unit is operating will go out. The
remaining ethanol in the fire tray should burn off in about 5 to 10 minutes.
4. MAINTENANCE, CLEANING AND
CARE
• Allow the unit to cool down for at least 1 hour before cleaning it!
• Inspect and clean the unit once a month.
Various deposits build up in the fire tray over time. These can be loosened
with a paintbrush/ordinary brush or a cloth when the unit is cold and then
removed from the fire tray with a vacuum cleaner. It is important always to
keep the fire tray clean and free from loose particles, as dirt and particles
may interfere with the level control system.
Proceed as follows:
• Switch off the unit and allow it to cool down.
• Remove the glass cover panel and the glass tubes.
• Undo the screws on the burner cover and remove the cover and the
screws (Fig. 13)

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• Carefully lift off the grate containing the granules from the fire tray.
• Use a vacuum cleaner to remove any deposits and loose material from
the fire tray.
• If the unit is very dirty, also remove a white stopper from the chamber
with the level control system. Vacuum out this chamber as well. Take
care not to alter the electrode position in the stopper when replacing it.
Surrounding surfaces and the glass may become stained after burning
ethanol for some time. You can remove these residues with a damp cloth or
glass cleaner when the unit is cold. Regularly remove dust, as dust particles
may burn or char. This can cause soot and dirt in the room where the unit is
installed and on the furnishings in the room.
Advice: To avoid a permanent milky discolouration of the glass cylinder we
recommend to regularly clean it with a standard scouring cream.
After cleaning the unit, carry out the following checks to make sure the unit
is in full working order.
• Check that all fuel lines, canisters and connections are leak-tight
• Check condition of fuel lines
• Examine the unit for any signs of damage or warping
• Check that the air inlets are clean and unobstructed
• Check the function of the remote control, ignition system and pumps
and the audible alarm
5. TROUBLESHOOTING AND AUDIBLE
SIGNALS
5.1 OPERATING SIGNALS AND FAULT SIGNALS
(AUDIBLE SIGNALS)
Operating signals:
• 2 x short beeps when switching on = signal that the burner is starting
the ignition sequence
• 1 x short beep / 1 x click (repeatedly) = rechargeable battery unloaded
• 2 x short beep = 2nd flame level activated
• 3 x short beep = device was turned off
Fault signals:
• 1 x short beep = all tanks are empty
• 1 x long and 1 short beep = level sensor fault (short circuit)
• 1 x long and 3 short beeps = alarm sensor fault (short circuit)
• 1 x long and 5 short beeps = alarm sensor has detected fluid
• 1 x long and 9 short beeps = internal control error
The error messages keep sounding until the appliance has been switched
off. In the event of a fault signal always unplug the wall power supply from
the socket and contact Customer Service.
If the alarm sensor has detected fluid, check whether the sensor is dirty or
bent. The sensor is located next to the lower canister, at the base of the
Tower.
Bild 13

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5.2 UNIT AND GLASS SOOT UP HEAVILY, QUICKLY
AND UNEVENLY
If this has not always been the case, please check the following:
• Is the correct fuel being used?
• Is there a draught in the room?
• Is the granulate too tightly packed on top of the burner?
5.3 UNPLEASANT SMELL
• Is there fuel in the fire tray although the burner is not lit?
• Was any fuel spilled when refuelling?
• Is there adequate ventilation?
• Are there any particles or other foreign matter in the fire tray?
• Is this smell also evident when using other types of ethanol?
5.4 FLAME PATTERN CHANGES
• Is the correct fuel being used?
• Have all the safe distances been observed?
• Is the room where the fire is installed sufficiently ventilated?
• Is the installation location shielded from cross-draughts?
• Is the unit more or less level?
• Does the flame nearly go out and then flare up too high?
5.5 BURNER FAILS TO LIGHT
• Is the ring on the switch showing red?
• Is there ethanol in the canisters?
• Can you see from the fuel supply lines that ethanol is being pumped
through them? Is there ethanol in the fire tray?
• Is the fire tray clean?
5.6 THE BURNER GOES OUT SUDDENLY
• The burner switches off automatically after 8 hours to prevent it being
inadvertently left on. (The red ring round the switch is still lit and the
unit can be restarted)
• Has there been a power supply failure or has the battery run down? (the
LED on the charger should be lit). The Tower has to be restarted after
a power failure.
• Has the unit overheated? The Tower switches off if the housing becomes
too hot, to prevent overheating. The red light on the switch goes out and
the unit must be allowed to cool down before it can be restarted.
• The fire is out and there is a long delay before ethanol is pumped into
the fire tray. The red ring on the switch is lit. Clean the fire tray as
described in Section 4.
5.7 SPILT ETHANOL CATCHES FIRE
If spilt ethanol catches fire, try to extinguish the flames immediately. You
should use a foam fire extinguisher with alcohol-resistant foam, a powder
extinguisher or a fire blanket. We strongly advise you to keep a suitable
extinguisher handy at all times. If the fire takes hold and you are unable
to extinguish it quickly, call the fire brigade straight away and follow their
instructions

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6. GENERAL WARRANTY TERMS AND
CONDITIONS
6.1 SCOPE OF APPLICATION
These General Warranty Terms and Conditions apply to the relationship
between the manufacturer, Spartherm Feuerungstechnik GmbH, and the
dealer/ intermediary. They are not the same as the contract and warranty
terms and conditions which the dealer/intermediary passes on or may pass
on to its customers in a particular case.
6.2 GENERAL INFORM
This quality manufactured product is state of the art.
The materials used were meticulously selected and are constantly checked,
as is our entire production process Setting up or installing this product
requires specialized knowledge. Our products may therefore only be
installed and commissioned by specialized firms and in compliance with
statutory regulations as amended.
6.3 WARRANTY PERIOD
The General Warranty Terms and Conditions apply only within the Federal
Republic of Germany and the European Union. The warranty period and
scope of the warranty in accordance with these terms and conditions shall
apply apart from the statutory guarantee, which remains unaffected.
Spartherm Feuerungstechnik GmbH offers a 24-months’ warranty on ebios-
fire units (stand-alone and inserts).
Spartherm Feuerungstechnik GmbH offers a 6-months’ warranty on wear-
ing parts in the area of the fire, such as wicks, burner mats, gaskets and
ceramics.
6.4 REQUIREMENT OF EFFECTIVENESS FOR THE
WARRANTY
The warranty period starts on the date of delivery to the dealer/intermediary.
This must be verified from a document such as an invoice with the dealer/
intermediary’s confirmation of delivery. The warranty certificate relating to
the product must be produced by the claimant when making a warranty
claim. If such proof is not produced Spartherm Feuerungstechnik GmbH
shall not be obliged to honour the warranty.
6.5 WARRANTY EXCLUSIONS
These guarantee provisions do not cover:
- Product wear
Wick / burner mat due to thermal load
- Surfaces:
Discolouration of the paintwork or the galvanised surfaces of the fire unit
and/or the burner due to thermal load or overload.
- Glass:
Dirt caused by soot or burned-on residues of burnt materials. Colour
changes or other visual changes caused by thermal load.
- Use of unsuitable or unspecified fuel. The recommended fuel for your
ebios-fire is bioethanol with a concentration of more than 96%, marketed
by Spartherm Feuerungstechnik GmbH.
- Incorrect transport and/or storage
- Careless handling of breakable parts such as glass and ceramics
- Improper handling and/or use
- Improperly fuelling the unit
- Lack of maintenance
- Lack of maintenance
- Failure to follow the installation and operating instructions
- Unauthorized modifications to the unit

GB
GB 17
6.6 DEFECT REMEDIATION / REPAIRS
Notwithstanding the statutory guarantee, which shall take precedence over
our warranty during the statutory guarantee periods, within the scope of
our warranty we will remedy free of charge all defects demonstrably due to
a material fault or manufacturing error, provided that the other terms and
conditions of this warranty undertaking are observed.
In accordance with this warranty undertaking Spartherm Feuerungstechnik
GmbH reserves the right either to rectify the defect or to replace the unit
free of charge. Rectification of defects shall take precedence. This warranty
undertaking expressly does not cover further compensation exceeding the
statutory guarantee.
6.7 EXTENSION OF WARRANTY
In the case of performance in accordance with the terms of the warranty,
whether remediation of defects or replacement of a unit, the warranty period
shall be extended in respect of the replacement unit/ components.
6.8 SPARE PARTS
No spare parts other than those produced or recommended by the manu-
facturer shall be used.
6.9 LIABILITY
Damage and compensation claims not based on a defective unit supplied
by Spartherm Feuerungstechnik GmbH are excluded and are not covered by
the warranty undertaking.
This does not apply to statutory warranty claims arising in a particular case.
6.10 NOTE
Your specialist dealer/contractor will gladly advise and assist you in matters
not covered by our warranty terms and conditions and undertakings. We
particularly advise you to have your ebios-fire products serviced regularly
by a stove fitter/specialist dealer.
We reserve the right to make technical modifications and accept no liability for any errors.

GB 18
7. DIMENSIONED DRAWINGS
Proprietorship of the manufacture and design is expressly reserved and full legal protection is claimed in
accordance with Sections 823, 826 and 1004 of the German Civil Code. Unauthorized copying, distribution
and reproduction, in full or in part, will be subject to civil and criminal prosecution under Sections 2 (7), 96
ff and 106 ff of the German Copyright Act and Sections 1, 3, 4, 18 and 19 of the Unfair Competition Act.
Our General Terms of Sale and Delivery shall apply with regard to rights and their use. Proprietorship of the
manufacture and design is expressly reserved and full legal protection is claimed in accordance with Section
823 of the German Civil Code.

GB
GB 19
NOTES

GB 20
SPARTHERM
DIE WELTMARKE FÜR IHR WOHNZIMMER
The Global brand for your living room | La référence mondiale pour votre salon | Il marchio mondiale per il vostro soggiorno
La marca mundial para su salón | Het merk van wereldformaat voor uw woonkamer | Światowa marka do Państwa salonu
Торговая марка № 1 для Вашего дома
D Ihr Fachhändler | UK Your specialist dealer | F Votre revendeur spécialisé
IT Il vostro rivenditore specializzato | E Sus comercios especializados
NL Uw vakhandelaar | PL Państwa sprzedawca | РУС Ваш дилер
A1-SP-GB/0.000/12/2016
SPARTHERM Feuerungstechnik GmbH · Maschweg 38 · D-49324 Melle
Phone [phone] · Fax [phone] · www.spartherm.com