SpectraLink IP-DECT 200 Operator's manual

14215700-IG, Edition 8.0
April 2018, Original document
Spectralink IP-DECT Server 200/400/6500
Installation and Configuration
Guide

Copyright Notice
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USA
[e-mail]
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[phone]
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Contents
About This Guide 10
Important Information Before You Begin 10
Related Documentation 11
Terminology and Acronyms 12
About DECT 15
DECT Frequency Bands 15
Spectralink IP-DECT Server Solution 16
Types of Servers 16
Description - Spectralink IP-DECT Server 200 16
Description - Spectralink IP-DECT Server 400 17
Description - Spectralink IP-DECT Server 6500 18
Other Solution Components 19
Description - Spectralink DECTMedia Resource 20
Description - Spectralink IP-DECT Base Station 21
Description - Spectralink DECT Repeater 21
Description - External Antenna 23
System Capacity Overview 24
System Capacity - Servers 24
System Capacity - Media Resources 24
Spectralink Server Solution Overview and Comparison 25
Product Overview 25
Spectralink Handset Portfolio Overview 26
Total Configuration Overview 26
Server Comparison Matrix 27
Base Station Comparison Matrix 29
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Configuration Overview - Spectralink IP-DECT Server 200 31
Configuration Overview - Spectralink IP-DECT Server 400 32
Configuration Overview - Spectralink IP-DECT Server 6500 33
Communication Ports - Spectralink IP-DECT Server 200 34
Communication Ports - Spectralink IP-DECT Server 400/6500 35
Service Codes - Spectralink IP-DECT Server 37
Licenses 38
Licenses for Spectralink IP-DECT Server 200 38
Licenses for Spectralink IP-DECT Server 400/6500 39
Ordering Licenses 43
Loading Licenses 43
Installation Requirements 44
Requirements for Spectralink IP-DECT Server 200/400 44
Requirements for Spectralink IP-DECT Server 6500 and Spectralink
DECTMedia Resource 44
Environmental Requirements 44
Requirements for Spectralink IP-DECT Base Station and Spectralink
DECT Repeater 45
Environmental Requirements 45
PowerRequirements 45
Requirements for Spectralink DECT Handset 46
Requirements for Spectralink Maintenance Software 46
Software Requirements 46
Installation Prerequisites 47
About ARI and IPEI Identification 48
Identifying IPEI on Spectralink Handset 48
Identifying ARI on Spectralink IP-DECT Server 48
Installing the Spectralink IP-DECT Server 200 49
Power Requirements for the Spectralink IP-DECT Server 200 49
Spectralink IP-DECT Server 200 Appearance and Components 50
Spectralink IP-DECT Server 200 LED Indicators 51
Front Cover 51
LAN Port on Face Plate 52
Spectralink IP-DECT Server 200 Reset Button 52
Wall-Mount and Power on the Spectralink IP-DECT Server 200 52
Installing the Spectralink IP-DECT Server 400 54
Installing the Spectralink IP-DECT Server 6500 and Spec-
tralink DECTMedia Resource 55
Server Appearance and Components 55
Server and Media Resource LED Indicators 56
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Server and Media Resource Reset Button 57
Resetting or Restarting the Spectralink IP-DECT Server and Spectralink
DECTMedia Resource 57
Mounting in aRack 57
Adding Aditional Spectralink DECTMedia Resources 58
How to Add a Spectralink DECTMedia Resource 59
Installing the Spectralink IP-DECT Base Station 62
Power Requirements for the Base Station 62
Base Station Appearance and Components 63
Base Station LED Indicators 65
Front Cover 65
LAN Port on Face Plate 65
Base Station Reset Button 65
Mounting the Base Station 66
Wall Mounted (Vertical) Installation RF Coverage 66
Installing the Spectralink DECT Repeater 68
Repeater Appearance and Components 69
Repeater LED Indicators 70
Front Cover 70
Site Installation Considerations 70
Environmental Considerations 70
How to Wall Mount the Repeater 71
Programming a Spectralink DECT Repeater with the Repeater Pro-
gramming Kit 72
Content of the Spectralink Repeater Programming Kit 72
Set up of the Hardware for Repeater Programming 72
Programming the Spectralink DECT Repeater with the Handset and Repeater
Management Tool 73
Numbering of Base Stations/Server 200/400 and Repeaters in a Normal Con-
figuration 74
Numbering of Repeaters in a Repeater Daisy Chain Configuration 75
Using the Spectralink DECT Repeater With ExternalAntenna 76
Alternative Synchronization Ways 77
Technical Specifications - External Antenna 77
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Using the Spectralink IP-DECT Server 200/400 and Spec-
tralink IP-DECT Base Station With ExternalAntenna 78
How to Connect External Antenna to Device 81
Configuration Steps Overview 82
Configuring the Spectralink IP-DECT Server/Spectralink
DECTMedia Resource Solution 84
Recommended Network Configuration 85
Assigning DHCP Server Options 86
Discovering the Spectralink IP-DECT Components via UPnP 87
Assigning DHCP Server Reservations 88
Accessing the Web Based Administration Page 88
Password 88
About the Main Page of the Web Based Administration Page 89
Configuring Network Settings 91
To Configure a Dynamic IP address 92
To Configure a Static IP Address and Other Network Settings 93
Simple Network Management Protocol (SNMP) 97
Configuring Security Settings and Changing System Password 99
Strict Password Requirements 100
Configuring SIP and IP-PBX Settings 101
To Configure SIP Settings 101
Configuring Wireless Server Settings 108
To Configure Wireless Server Settings 108
Configuring Media Resource Settings 115
Configuring Certificates 116
Handling Host and/or CA Certificates 116
Configuring Clusters 118
Defining a Cluster for the Media Resource and Base Stations 118
Assigning Media Resources to Clusters 119
Assigning Base Stations to Clusters 120
Assigning Server Address to Spectralink IP-DECT Base Station and
Spectralink DECTMedia Resource 123
Manually IP-DECT Server Address Configuration for Base Stations 123
Manually IP-DECT Server Address Configuration for Media Resources 124
Administration of Spectralink IP-DECT Base Stations 125
Using Multicast 126
LAN Based Synchronization 126
Installation of more than 256 Spectralink IP-DECT Base Stations 126
Connecting Base Station to System 127
Radio BasedSynchronization 128
LAN Based Synchronization (License Required) 131
Precision Time Protocol Background 131
Configuration Settings through the Web BasedAdministration Page 131
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Checking Sync State of Spectralink IP-DECT Base Station 138
Checking for Loops 138
Registering Users and Subscribing Spectralink DECT Hand-
sets 139
Registering a User 139
To Register/Create a New User 139
Subscribing a Spectralink DECT Handset 142
Handset Management 143
User List Information 144
Tasks to Perform from User List 145
To View or Change Handset/User Configuration 145
To Search Handset/User Information 146
To Disable/Enable User 146
To Delete User 146
To Re-register User 146
To Un-subscribe User 146
To Update Handset Firmware 147
Import/Export of Users or Delete Users 147
Example of Handset Registration Data - CSV Format 149
System Management 150
Making a Back-Up and Restore of System 151
To Make a Back-Up or Restore of Configuration File 151
Updating Firmware 152
To Update Spectralink IP-DECT Server Firmware 153
To Update Spectralink IP-DECT Base Station Firmware 154
To Update Spectralink DECTMedia Resource Firmware 157
To Update Spectralink DECT Handset Firmware Over The Air (SUOTA) 159
Restarting System or Block Calls during Firmware Update 161
To Restart System or Block New Calls 161
Reading System Information 161
General Status Information 162
Logs Information 163
Wireless Server Information 164
Statistics 164
Changing Administration Password 168
Resetting System to Factory Settings 170
To Reset System 170
Exporting/Importing ConfigurationFile 171
To Import/Export Configuration File 171
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Deleting Licenses 172
Messaging Over MSF 173
XML-RPC SDK Documentation 173
Redundant System Configuration 174
Firmware Compatibility (Redundancy) 174
Design of Redundant Server Solution 175
How This Works 176
Configuring Redundancy 177
Redundancy Licenses Generation 177
Configuring a Master Spectralink IP-DECT Server 6500 185
Configuring a Backup Spectralink IP-DECT Server 6500 188
Base Station and Media Resource Configuration 190
Administration Scenarios 191
Upgrading an Existing Spectralink IP-DECT Server 6500 Solution into a
Redundant Solution 191
Temporary Failure on the Master Spectralink IP-DECT Server 6500 191
Permanent Failure on the Master Spectralink IP-DECT Server 6500 191
Failure on the Backup Spectralink IP-DECT Server 6500 192
Configuring Corporate Phone Book/Directory 193
To Get Phone Book Data through LDAP Server or CSV File 193
Example of LDAP Configuration 195
Example of CSV File Format 196
Handset Sharing 197
Handset Sharing - Firmware Compatibility 199
Adding Handset Sharing License | IP-DECT/DECT Servers
400/6500/2500/8000 200
Configuration of Handset Sharing 200
User Sign-in/Sign-out 201
Configuring Handset Login 202
Signing into a Device from the Handset 208
Signing out from a Device from the Handset 208
Adding Devices to Server 209
Adding Users to Server 212
Handset Sharing and Provisioning 213
Handset Sharing Setup Examples 213
Example of Setting Up Handsets for Handset Sharing 216
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Product Compatibility 217
Troubleshooting 221
Packet Capture 221
Network Diagnose 222
Parameter Overview 223
Status - General 223
Status - Logs 224
Status - Wireless Server 225
Status - Packet Capture 225
Status - Network Diagnose 226
Configuration - General 226
Configuration - Wireless Server 230
Configuration - Media Resource 235
Configuration - Security 236
Configuration - Certificates 237
Configuration - SIP 238
Configuration - Redundancy 243
Configuration - Provisioning 244
Configuration - Import/Export 247
Users - List Users - User 248
Users - List Devices - Device 251
Users - List User - Handset firmware update 252
Users - Import/Export 253
Administration - Wireless Server 253
Administration - License 254
Administration - Media Resource - Media Resource 255
Administration - Base Station - Base Station 256
Administration - Clusters - Cluster 258
Administration - Phonebook 259
Administration - Backup 260
Firmware - Wireless Server 261
Firmware - Media Resource 261
Firmware - Base Station 263
Firmware - Handset 264
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About This Guide
This guide is intended for qualified technicians who will install, configure and maintain the Spectralink
IP-DECT Server 200/400/6500 solution. To qualify to install the Spectralink IP-DECT Server
400/6500 solution, you must have successfully completed the Spectralink IP-DECT Server
400/6500 technical training. The guide provides all the necessary information for successful install-
ation and maintenance of the wireless solutions.
This includes the installation and configuration of:
lSpectralink IP-DECT Server 200/400/6500
lSpectralink DECTMedia Resource (only Spectralink IP-DECT Server 6500)
lSpectralink IP-DECT Base Station (only Spectralink IP-DECT Server 400/6500)
lSpectralink DECT Repeater
The guide also provides you with information about:
lWeb based Administration Page of the Spectralink IP-DECT Server 200/400/6500, Spec-
tralink DECTMedia Resource, and Spectralink IP-DECT Base Station.
Important Information Before You Begin
This guide assumes the following:
lthat users have a working knowledge of the call handler’s operations
lthat the call handler is installed, initialized and is working correctly
lthat you have a working knowledge of deployment in general
lthat a site survey has been conducted and that the installer has access to these plans
Note:
The site survey should determine the number of handsets, base stations and repeaters
are needed and where to place them. The site survery should also determine how many
RF channels are needed.
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Related Documentation
All Spectralink documents are available at http://support.spectralink.com/products.
Safety and Handling information is available online at http://support.spectralink.com/products.
Regulatory information is available online at http://support.spectralink.com/products.
Subject Documentation
Spectralink DECT Handset For more information about the handset, refer to the user
guide available online at http://sup-
port.spectralink.com/products.
Site Survey Function in Handset For more information about the site survey function in
handset, refer to the guide available online at http://sup-
port.spectralink.com/products.
Synchronization and Deployment For more information about synchronization and deploy-
ment, refer to the guide available online at http://sup-
port.spectralink.com/products.
Provisioning For more information about provisioning, refer to the
guide available online at http://sup-
port.spectralink.com/products.
Spectralink Technical Bulletins Available online at http://sup-
port.spectralink.com/products.
Release Notes Document that describes software changes, bug fixes,
outstanding issues, and hardware compatibility con-
siderations for new software releases. Available online
at http://support.spectralink.com/products.
Spectralink DECT Training material In order to gain access to the Spectralink training mater-
ial, you must attend training and become Spectralink Cer-
tified Specialist.
Please visit http://-
partneraccess.spectralink.com/training/classroom-train-
ing for more information and registration.
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Terminology and Acronyms
The table below refers to common terms and acronyms that are related to the Spectralink IP-DECT
solutions.
Term Definition
AC Authentication Code
ARI Access Rights Identity - Wireless identity of the Spectralink
IP-DECT/DECT Server.
CLI Command Line Interface
CUCM Cisco Unified Communications Manager
dB Decibels (deciBells)
DECT Digital Enhanced Cordless Telecommunications
Deployment The act of locating the mounting location and installing base
stations and repeaters. System performance is dependant
on the deployment made - and, therefore, the survey per-
formed.
DHCP Dynamic Host Configuration Protocol
DNS Domain Name System
e.i.r.p. Equivalent Isotropic Radiated Power
Erlang The erlang is a dimensionless unit that is used in telephony
as a measure of offered load or carried load on service-
providing elements such as telephone circuits or telephone
switching equipment.
GAP Generic Access Profile
Handover A process initiated by the handset in which the speech chan-
nel carrying an active conversation is passed from one base
station to another.
HW PCS Hardware Product Change Status - Hardware edition
IGMPv3 Internet Group Management Protocol version 3
IP Internet Protocol
IPEI International Portable Equipment Identity - Serial number
of the handset
IWU Inter Working Unit
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Term Definition
LAN Local Area Network
LAN synchronization Method for synchronizing IP base stations over LAN
LED Light Emitting Diode
Li-ion Lithium-ion
MAC Media Access Control - hardware address of a device con-
nected to a network
MTU Maximum Translation Unit
MWI Message Waiting Indication
Ni-MH Nickel -Metal Hydride
NIC Network Interface Card
NTP Network Time Protocol
PBX Private Branch eXchange
PCS Product Change Status (Edition)
PoE Power over Ethernet
PP Portable Parts - wireless handset
PTP Precision Time Protocol (IEEE-1588v2)
Q Value Signal Quality Factor value. An expression of the bit failure
rate in the communication between the handset and a base
station. The value has a max. of 64, equal to no bit errors
measured.
RF Radio Frequency
RFP Radio Fixed Part - base station
RPN Radio Part Number - base station number
RSSI Received Signal Strength Indicator
RSSI Value Radio Signal Strength Indication value. A relative expres-
sion for the signal strength of a base station as measured
by the handset at a given location.
RTP Real-time Transport Protocol
SfB Skype for Business
SIP Session Initiated Protocol
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Term Definition
Site survey A site survey comprises the act of locating the best places
for base stations by measuring RSSI levels with DECT
handsets. Complete survey consists of measuring with mul-
tiple base stations, combining RSSI and Q value reading in
real surroundings.
Spectralink IP-DECT Server Spectralink IP-DECT Server 200/400/6500
Speech channel A speech channel is used to carry communication between
the handset and the base station or repeater.
SRTP Secure Real-time Transport Protocol
SUOTA Software Update Over The Air
SW PCS Software Product Change Status - Software edition
Synchronization Over the Air (OTA) Method for synchronizing IP base stations over Air (radio)
TFTP Trivial File Transfer Protocol
TLS Transport Layer Security
TTL Time To Live
UDP User Datagram Protocol
UPnP Universal Plug and Play
VoIP Voice over Internet Protocol
WLAN Wireless Local Area Network
WRFP Wireless Radio Fixed Part - Wireless Repeater
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About DECT
DECT stands for Digital Enhanced Cordless Telecommunications.
DECT is the standard for short-range cordless communications developed by the European Tele-
communications Standards Institute (ETSI): ETSI EN 300 175-1.
DECT is used in all countries in Europe and in most of Asia, Australia, South-America and North
America.
DECT is a low power technology and can be used in radio sensitive environments. Both handsets
and base stations have an average power output of 10mW, but can deliver a burst power output of
250mW.
Note:
The entire Spectralink 7000 Portfolio is built on DECT technology.
DECT Frequency Bands
The following frequency bands are dedicated to DECT:
lEMEA, Australia & New Zealand: 1G8: 1880 – 1900 MHz
lSouth America: 1G9: 1910 – 1930 MHz
lUSA & Canada: 1G9: 1920 – 1930 MHz (DECT 6.0)
Note:
Because DECT has its own dedicated frequency band, it is not subject to interference
from other radio transmitters such as GSM phones, Bluetooth, microwave ovens and
widely used Wi-Fi equipment.
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Spectralink IP-DECT Server Solution
Types of Servers
Following types of servers are available:
lSpectralink IP-DECT Server 200
lSpectralink IP-DECT Server 400
lSpectralink IP-DECT Server 6500
Note:
Besides the Spectralink IP-DECT Server solutions, a Spectralink DECT Server solution
is also available. The Spectralink DECT Server solution is out of the scope of this Install-
ation and Configuration Guide but will be mentioned in "Spectralink Server Solution Over-
view and Comparison" on page25.
Description - Spectralink IP-DECT Server 200
The Spectralink IP-DECT Server 200 is a single cell system (one built-in base station in the server)
supporting SIP lines only.
The Spectralink IP-DECT Server 200 is designed with connector for External Antenna.
Up to 3 additional Spectralink DECT Repeaters can be added to the Spectralink IP-DECT Server
200.
The Spectralink IP-DECT Server 200 supports up to 12 registered handsets and 6 simultaneous
calls.
The DECT radius of coverage is up to 600 meters/2000 feet with a handset in free sight.
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Description - Spectralink IP-DECT Server 400
The Spectralink IP-DECT Server 400 is in its basic edition a single cell system (one built-in base sta-
tion in the server) supporting SIP lines only.
The Spectralink IP-DECT Server 400 is designed with connector for External Antenna.
Additional Spectralink IP-DECT Base Stations can be added to the Spectralink IP-DECT Server
400 to enable multicell functionality and to expand the covered area.
Note:
A license is required to enable the multicell function. For more information, see "Licenses
for Spectralink IP-DECT Server 400/6500" on page39.
All Spectralink IP-DECT Base Station models can be used. Up to 3 additional Spectralink IP-DECT
Base Stations can be added to the Spectralink IP-DECT Server 400 system and up to 3 additional
Spectralink DECT Repeaters can be added to each Spectralink IP-DECT Base Station.This results
in up to 12 Spectralink DECT Repeaters if all Spectralink IP-DECT Base Stations are registered.
The Spectralink IP-DECT Server 400 without any licenses supports up to 12 registered handsets
and 6 simultaneous calls.
The DECT radius of coverage is up to 600 meters/2000 feet with a handset in free sight.
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Description - Spectralink IP-DECT Server 6500
The Spectralink IP-DECT Server 6500 controls the wireless infrastructure. It manages Spectralink
DECTMedia Resources, Spectralink IP-DECT Base Stations and the IP interface to the call hand-
ler.
The communication protocol between the Spectralink IP-DECT Server 6500 and the call handler is
a SIP line interface.
A Spectralink IP-DECT Server 6500 is installed directly on the LAN and must be managed as part of
the corporate network.
The Spectralink IP-DECT Server 6500 is a multi cell solution in a 19” cabinet. It is shipped from the
factory as an Spectralink IP-DECT Server 6500 with one Ethernet port and 32 on-board speech
channels, which allows for up to 32 full duplex simultaneous media streams (RTP streams) depend-
ing on the codec being used. There is no radio part in the Spectralink IP-DECT Server 6500. This
means that at least one Spectralink IP-DECT Base Station must be part of the Spectralink IP-DECT
Server 6500 solution.
Note:
The Spectralink IP-DECT Server 6500 is extremely scalable and is very easy to scale in
order to meet customer demands. If it is upgraded to its full potential via licenses, it sup-
ports up to 4096 registered handsets and with a maximum of 32 Spectralink
DECTMedia Resources, it supports up to 1024 simultaneous calls. For more inform-
ation, see "Licenses for Spectralink IP-DECT Server 400/6500" on page39.
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Other Solution Components
In addition to the Spectralink IP-DECT Server, a Spectralink IP-DECT Server configuration can
include a number of the following components:
lSpectralink DECTMedia Resources (only Spectralink IP-DECT Server 6500)
lSpectralink IP-DECT Base Stations (only Spectralink IP-DECT Server 400/6500)
lSpectralink DECT Repeaters
lSpectralink External Antennas (only Spectralink IP-DECT Server 200/400 and Spectralink
IP-DECT Base Station
To handle the calls in the solution a call handler (IP-PBX SIP) is used.
Note:
For more information about system compatibility, see "Product Compatibility" on
page217.
For configuration overview, see "Total Configuration Overview" on page26.
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Description - Spectralink DECTMedia Resource
The Spectralink DECTMedia Resource is a print board that is placed within the same rack next to
the Spectralink IP-DECT Server 6500 board. Up to 2 Spectralink DECTMedia Resources can be
placed in the same rack that houses the Spectralink IP-DECT Server 6500 board.
The Spectralink DECTMedia Resource performs media conversion between the call handler and
the Spectralink IP-DECT Server 6500 and is the media termination point for incoming and outgoing
calls. Each Spectralink IP-DECT Server 6500 contains one built in media resource. The Spectralink
IP-DECT Server 6500 can support a total of 32 Spectralink DECTMedia Resources.
Each Spectralink DECTMedia Resource adds 32 voice channels. The maximum number of sim-
ultaneous calls for a fully loaded system is 1024 calls at the same time. Depending on codec choice,
the number of voice channels per Media Resource card can vary from 12 - 32.
G.726 allows for 32 duplex speech channels as this codec requires no processing and is routed dir-
ectly to the Spectralink IP-DECT Base Station. Other codecs such as G.711 or G.729 must be con-
verted to G.726 before routed further on to the Spectralink IP-DECT Base Station and this affects
the total number of available speech channels on the Spectralink DECTMedia Resource, lowering
the number of speech channels down to 12 if all calls utilize the G.729 codec.
The Spectralink DECTMedia Resource connects directly with the LAN and must operate in con-
junction with the Spectralink IP-DECT Server 6500. If using clusters, the Spectralink DECTMedia
Resources can be placed at different locations.
The Spectralink DECTMedia Resource contains no radio parts. It ships from the factory configured
for DHCP. Should it enter an unrecoverable state, it can be reset to factory default settings when the
reset button is pressed and held for more than 5 seconds.
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