SpectraLink IP-DECT 200 User manual

14205603-IG, Edition 11.0
May 2020, Original document
Spectralink IP-DECT Server 200/400/6500, Virtual IP-DECT
Server One and DECT Server 2500/8000
Interoperability Guide
Cisco Unified Communications Manager (CUCM)
3rd party SIP installation

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Contents
About This Guide 4
Infrastructure Version Information 5
Related Documentation 6
Feature List 7
Configuration andFeature Details 8
Spectralink IP-DECT/DECT/Virtual IP-DECT Server 9
Configuring the Spectralink IP-DECT/DECT/Virtual IP-DECT Server 9
General Settings 9
SIP Settings 9
Enabling Feature Codes 13
Adding Users and Handsets 15
To Add Users to the Spectralink IP-DECT/DECT/Virtual IP-DECT Server from
the Web Based Administration Page 15
Cisco Unified Communications Manager 19
Setting up Phone Security Profile 19
Adding DECT Handsets to CUCM Database 21
Manual End User/Handset Creation in CUCM 21
Automated End User/Handset Provisioning using the Bulk Administration Tool 28
Example of XML Configuration File 29
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About This Guide
This guide describes how to configure a Spectralink IP-DECT Server 200/400/6500, Spectralink Vir-
tual IP-DECT Server One and Spectralink DECT Server 2500/8000 for connecting to a Cisco Uni-
fied Communications Manager.
In the following the servers will be referred to as “Spectralink IP-DECT/DECT/Virtual IP-DECT
Server”.
The Cisco Unified Communications Manager will be referred to as “CUCM”.
This guide is intended for qualified technicians and the reader is assumed to have a basic knowledge
about the Spectralink IP-DECT/DECT/Virtual IP-DECT Server and the Cisco Unified Com-
munications Manager. It is also assumed, that you have an installed and functioning Cisco Unified
CM Server and Spectralink IP-DECT/DECT/Virtual IP-DECT Server.
You can configure the Spectralink IP-DECT/DECT/Virtual IP-DECT Server solution to be used on a
Cisco Unified Communications Manager in two different ways:
lThird Party SIP device – described in this guide
Handsets configured as a Third Party SIP device will have basic integration.
To be able to register Spectralink handsets, phone licenses for 3rd party SIP are required. For
more information on License Unit Calculation and download of phone licenses to CUCM, see
the Cisco documentation.
lSpectralink IP-DECT/DECT – CUCM License and COP file (Cisco Options Package file)
installation (recommended) (not relevant to Spectralink IP-DECT Server 200)
Handsets configured with Spectralink IP-DECT profile will have a tighter integration with the
Cisco Unified Communications Manager, and will have access to additional features.
Having the Cisco Unified CM(Advanced Features) License installed it is also possible to:
lPredefine user data including CUCM device names manually in a user XML file for pro-
visioning.
lPredefine user data including CUCM device names manually in a CSV file in Spec-
tralinkIP-DECT/DECT Server format to be imported to the Spectralink IP-DECT/DECT
Server.
lExport user data from the Spectralink IP-DECT/DECT Server in a CSV file in CUCM
format to be imported directly to the CUCM.
The guide is divided into two parts:
lSpectralink IP-DECT/DECT/Virtual IP-DECT Server
lCisco Unified Communications Manager
Each part describes the general configuration and the user administration.
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Infrastructure Version Information
lInteroperability testing between the Spectralink IP-DECT/DECT/Virtual IP-DECT Server and
the CUCM was conducted using version 11.0 of the Cisco Unified Communications Manager
and firmware PCS 16F of the Spectralink IP-DECT Server and PCS 16C of the Spectralink
DECT Server.
lTo support the configuration described in this guide, the Spectralink IP-DECT/DECT/Virtual
IP-DECT Server must have firmware version (200 PCS 19B, 400/6500 PCS 19B, One PCS
20A_ or 2500/8000 PCS 19B) or newer.
lSpectralink DECT Handsets 7522/7532, 7622/7642 and 7722/7742 must have firmware PCS
17Ha.
lSpectralink DECT Handset 7502 must have firmware PCS 18C.
Note:
The examples in this guide are made with IP-DECT Server firmware PCS 16F and Cisco
Unified CM version 11.0.
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Related Documentation
All Spectralink documents are available at http://support.spectralink.com/.
Subject Documentation
Cisco Unified Communications Man-
ager
Navigate to the Cisco documentation site for the latest
Cisco documentation.
Spectralink DECT Handsets For more information about the handset, refer to the user
guide available online at http://sup-
port.spectralink.com/products.
Site Survey Function in Handset For more information about the site survey function in
handset, refer to the guide available online at http://sup-
port.spectralink.com/products.
Synchronization and Deployment
Guide
For more information about synchronization and deploy-
ment, refer to the guide available online at http://sup-
port.spectralink.com/products.
Spectralink IP-DECT/DECT/Virtual IP-
DECT Server
For more information about the server, refer to the guide
available online at http://sup-
port.spectralink.com/products.
Provisioning For more information about provisioning, refer to the
guide available online at http://sup-
port.spectralink.com/products.
Spectralink Technical Bulletins Available online at http://sup-
port.spectralink.com/products.
Release Notes Document that describes software changes, bug fixes,
outstanding issues, and hardware compatibility con-
siderations for new software releases. Available online
at http://support.spectralink.com/products.
Spectralink DECT Training material In order to gain access to the Spectralink training mater-
ial, you must attend training and become Spectralink Cer-
tified Specialist.
Please visit http://-
partneraccess.spectralink.com/training/classroom-train-
ing for more information and registration.
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Feature List
The following features are supported:
Supported features
Telephony lBasic Calling
lCall Hold
lCall Transfer
lCall Waiting
lCall Forward (DECT endpoints only)
lMessage Waiting
lDirected Call Park
lSIP Transport Methods:
lUDP
lTCP
lCall Completed Elsewhere
User experience lSIP URI Support Phone Book (75x2, 76x2, 77x2 only)
Management/Administration lLogging (Server based)
lSpectralink Device Profile in CUCM
Voice Quality lCodecs: G.711 (default), G.729 (optional)
Value added Spectralink fea-
tures
lRich APIs for third-party solutions integration
lMulti-language (on handsets)
lPaging
lSafe Worker
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Configuration andFeature Details
Supported features Description/Setting
Basic Calling Allows user to make and answer calls.
Call Hold Allows user to put a call on hold.
Call Transfer Allows user to transfer the active call to some other number.
Call Waiting Allows user to answer another incoming call when already in an act-
ive call.
For more information, seeConfiguration >SIP >Call status and
parameter description in the web based Administration Page of the
server.
Call Forward (DECT end-
points only, not PBX or other
devices)
Allows the user to:
lCall forward unconditional - enable
Enable Call forward unconditional by dialing this code
*21*, followed by the desired extension ($= extension) and
#. E.g.: *21*$#
lCall forward unconditional - disable
Disable Call forward unconditional by dialing this code
#21#.
For more information, see "Enabling Feature Codes" on page13.
Message Waiting Allows users to know that they have new or unheard voice mail
messages.
Directed Call Park The Call Park feature allows user to place a call on hold so that can
be retrieved from another phone in the Cisco Unified Com-
munications Manager (e.g. a phone in another office or in a con-
ference room).
SIP Transport Methods SIP is designed to be independent of the underlying transport layer
protocol. Following Transport Methods are supported:
lUDP
lTCP
For more information, see "SIP Settings" on page9.
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Spectralink IP-DECT/DECT/Virtual IP-
DECT Server
Below is a description of how to configure the Spectralink IP-DECT/DECT/Virtual IP-DECT Server
and how to add users and handsets to the system.
Configuring the Spectralink IP-DECT/DECT/Virtual IP-
DECT Server
General Settings
1. Click Configuration, the General Configuration page displays.
2. Check that the Hostname (FQDN) field is left blank under DNS settings when connected to
the Cisco Unified Server.
3. Click Save, and then reboot the system.
SIP Settings
The Spectralink IP-DECT/DECT/Virtual IP-DECT Server requires a few SIP settings to be adjusted
in order to connect properly to the Cisco Unified Server.
Note:
SIP settings not mentioned below should be left at their default values.
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To modify the SIP settings from the web based Administration Page:
1. Click Configuration, and then click SIP.
2. Modify the settings below.
Field Setting
SIP Configuration - General
Transport UDP or TCP
Default domain For a standalone CUCM enter the IP address of the
Cisco Unified Communications Manager. For a CUCM
cluster or if a SRST router is present enter the Cluster
Fully Qualified Domain Name (to be found in CUCM by
navigating to Cisco Unified CM Administration >
System >Enterprise Parameters).
Register each endpoint on sep-
arate port
Enable
Send all messages to current
registrar
Enable
Note: Only relevant if more proxies are available.
Allow internal routing fallback Must be enabled if Secondary username is defined.
For more information, see "Adding Users and Hand-
sets" on page15.
SIP Configuration - Proxies
Proxies If the Cluster Fully Qualified Domain Name is entered
in the Default domain field, fill in the IP addresses or
hostnames of the servers in prioritized order.
SIP Configuration - DTMF signalling
Send as RTP Ensure that this feature is enabled to make DTMF
tones work.
Offered RFC2833 payload type Value must be set to 101.
Note:
In order for the Spectralink IP-DECT/DECT/Virtual IP-DECT Server to support
Cisco Unified Survivable Remote Site Telephony (SRST) within a CUCM setup
with a SRST router, this feature must be configured in the CUCM. For more inform-
ation, see Cisco documentation.
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Example using a standalone CUCM configuration:
Example using a CUCM cluster solution:
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3. Click Save, and then reboot the system.
For an example of the configuration XML file from your Spectralink IP-DECT Server, see "Example
of XML Configuration File" on page29.
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Enabling Feature Codes
The advanced feature, Call forward unconditional, is accessed by dialing special feature codes
from the DECT handsets. To provide access to the Call forward unconditional feature, the fea-
ture codes must be enabled.
To Enable Feature Codes from the Web Based Administration Page
1. If using Spectralink IP-DECT 200/400/6500 and Spectralink Virtual IP-DECT Server One,
click Configuration, and then click Wireless Server.
If using Spectralink DECT 2500/8000, click Configuration, and then click DECT Server.
2. Under Feature codes/SIP Users Feature Codes, do the following:
Field
Wireless Server Configuration - Feature codes/SIP UsersFeature Codes
Enable (Optional) Enable this to make the server react to the feature
codes.
Call forward unconditional (DECT
endpoints only) - enable (Optional)
Enable Call forward unconditional by dialing this
code *21*, followed by the desired extension ($=
extension) and #.
E.g.: *21*$#
Note: It is possible to change the code *21* on the
server to fit your standard. For more information, see
the relevant documentation available at http://sup-
port.spectralink.com/products .
Call forward unconditional - dis-
able (Optional)
Disable Call forward unconditional by dialing this
code #21#.
Note:
The default feature codes can be modified to match local CUCM Feature Access
Codes.
3. Click Save.
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Note:
The Call Forward Unconditional feature can be activated permanently at subscription
time by the service provider. By modifying the Rerouting Calling Search Space option,
this will provide the sufficient rights for the handset to action the CFU on the CUCM.
The Directory Number Configuration page defines some fields that let one set calling
search spaces associated with call forwarding: Call Forward All Calling Search Space,
Call Forward Busy Calling Search Space (internal and external), Call Forward No
Answer Calling Search Space (internal and external), Call Forward No Coverage Calling
Search Space (internal and external). Using these fields, one can forward a user's calls
to destinations the user could not normally call directly. Conversely, the user can be pre-
vented from forwarding calls to certain destinations, even if the user could normally dial
such destinations directly.
One can configure calling search space for Forward All, Forward Busy, Forward No
Answer, Forward No Coverage, and Forward on CTI Failure directory numbers. The
value that one chooses applies to all devices that are using this directory number. It must
be configured either primary Forward All Calling Search Space or Secondary Forward
All Calling Search Space or both for Call Forward All to work properly.
If the system is using partitions and calling search spaces, it is recommended to configure
the other call forward calling search spaces as well. When a call is forwarded or redir-
ected to the call forward destination, the configured call forward calling search gets used
to forward the call. If the forward calling search is none, the forward operation may fail if
the system is using partitions and calling search spaces.
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Adding Users and Handsets
Each individual DECT user/handset must be added to the Spectralink IP-DECT/DECT/Virtual IP-
DECT Server and later on to the Cisco Unified Communications Manager.
This section describes how to add the handsets to the Spectralink IP-DECT/DECT/Virtual IP-DECT
Server.
To Add Users to the Spectralink IP-DECT/DECT/Virtual IP-DECT Server from the
Web Based Administration Page
1. If using Spectralink IP-DECT 200/400/6500 and Spectralink Virtual IP-DECT Server One,
click Users, click List Users, and then click New.
If using Spectralink DECT 2500/8000, click Users, click Overview, and then click New.
2. Enter the required information:
Field Setting
Interface (only Spectralink DECT Server 2500/8000)
Line type Select SIP.
DECT device
IPEI (Optional) If a specific handset is being subscribed for this
extension, enter the IPEI number of the actual
handset. (The IPEI number is readable from the
label on the product). If this is not the case this
field can be left empty and it will auto-fill when
the handsets subscribe.
Note: A SIP REGISTER will not be sent before
there is an IPEI number present.
Access code (Optional) Administrators can define a system wide or indi-
vidual access code as extra wireless security
during the subscription process.
Note: Some 3rd party phones may need an
Access code to register to the Spectralink IP-
DECT/DECT/Virtual IP-DECT Server.
Configuration group (Optional) (Only on
Spectralink IP-DECT/Virtual IP-DECT
Server)
If using handset configuration, enter the Group
ID of the Configuration Group.
User
Local Number (DN) (Only Spectralink
DECT Server)
The local number (DN) is required on Spec-
tralink DECT Server 2500/8000.
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Field Setting
Standby text (Optional) Standby text is a fixed label shown in the top left
part of the screen on the DECT handset when in
idle state.
Note: Disallowed characters: <>\"
Note: This feature is only available if Spectralink
DECT handsets are being used. If third party
DECT handsets are being subscribed, this fea-
ture is not supported.
Disabled (Optional) If enabled, the user is disabled.
Note: A disabled user cannot make calls from
the handset.
SIP
SIP Username (Optional) (Only on Spec-
tralink DECT Server)
If not defined, then the SIP Username is auto-
matically set to Local Number.
Username/Extension (Only on Spec-
tralink IP-DECT/Virtual IP-DECT
Server)
The actual directory number of the handset
defined in the Cisco Unified CM.
Note: Allowed characters: a-z, A-Z, 0-9, -_.!~*'
()&=+$,;?/
Note: This field must be unique within the Spec-
tralink IP-DECT Server. If simultaneous ring on
two or more handsets is required, a Cisco Uni-
fied CM ring group must be set up.
Secondary username (Optional) (Only
on Spectralink IP-DECT/Virtual IP-
DECT Server)
If defined, the Secondary username can be
used to make voice calls in case the connection
to the SIP PBX is lost. The Secondary user-
name must be globally unique.
Note: Allowed characters: a-z, A-Z, 0-9, -_.!~*'
()&=+$,;?/
In some PBXs there is a mapping between user-
name and number (e.g. Username = hz2539jk,
Number = 1234). If the connection to the SIP
PBX is lost, then it is possible to make the map-
ping internally by defining a Secondary user-
name.
Note: The feature MUST be used with SIP set-
ting Allow internal routing fallback enabled.
For more information, see"SIP Settings" on
page9.
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Field Setting
Domain (Optional) Enter the domain part of a SIP URI.
Note: Allowed characters: a-z, A-Z, 0-9, .-
Note: If not configured, the default domain
entered under SIP configuration will be used.
Display name (Optional) The name of the user can be entered here. The
Cisco Unified CM will not use this but it may
ease the administration of users within the Spec-
tralink IP-DECT Server.
Note: Disallowed characters: <>\"
Authentication user Enter the user ID of the CUCM end user.
E.g. rchristensen
Enter the RingCentral Authorization ID provided
with the SIP Settings for the extension.
Note: Disallowed characters: <>\"
Authentication password Enter the digest credential of the CUCM end
user.
Enter the RingCentral Password provided with
the SIP Settings for the extension.
Note: Disallowed characters: <>\"
Features
Call forward unconditional A Call Forward Unconditional can be added/re-
moved via the web based Administration Page.
Note: Allowed characters: a-z, A-Z, 0-9, -_.!~*'
()&=+$,;?/
Admin rights (Optional) If enabled, the user becomes an admin rights
user with the ability to replace a broken handset.
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3. Click Save.
4. When the users have been added to the Spectralink IP-DECT/DECT/Virtual IP-DECT
Server, the handsets must be DECT subscribed in order to be able to communicate with the
Spectralink IP-DECT/DECT/Virtual IP-DECT Server. Please refer to the relevant handset
documentation for this.
Note:
To be able to register Spectralink DECT Handsets, phone licenses for 3rd party SIP are
required. For more information on License Unit Calculation and download of phone
licenses to CUCM, see the Cisco documentation.
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Cisco Unified Communications Manager
Below is a description of how to prepare the Cisco Unified Communications Manager, how to setup
phone security profile, how to add end users, how to add the DECT handsets either manually or
using the Bulk Administration Tool. Each individual DECT handset must be added as a 3rd party SIP
device in CUCM and the Spectralink IP-DECT/DECT/Virtual IP-DECT Server itself will not be
added and known to the CUCM.
Setting up Phone Security Profile
This section describes how to build a unique Phone Security Profile for the Spectralink IP-
DECT/DECT/Virtual IP-DECT Server or utilize an existing Phone Security Profile as long as it con-
forms to the recommended values below.
1. Navigate to Cisco Unified CM Administration >System >Security >Phone Security
Profile.
2. Click Add New.
3. In the Phone Security Profile Type list, select Third-party SIP Device (Basic), and then
click Next.
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4. On the Phone Security Profile Configuration page, enter relevant data in the following
fields:
Field Setting
Device Protocol
Name Enter the relevant name.
Description Enter description.
Enable Digest Authentication Enable.
5. Click Save.
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