SpectraLink IP-DECT 200 User manual

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May 2020, Original document
Spectralink IP-DECT Server 200/400/6500
Interoperability Guide
RingCentral Office

Copyright Notice
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Contents
About This Guide 4
Environment Information 4
Related Documentation 5
Feature List 6
Configuration andFeature Details 7
RingCentral Office 9
Assign an Existing Device to an Existing Extension 9
Get the RingCentral SIP Settings to Provision Spectralink DECT Handset 13
Spectralink IP-DECT Server 16
Configuring the Spectralink IP-DECT Server 17
Basic Network Settings 17
SIP Settings 18
Enabling Feature Codes 21
Adding Users and Handsets 22
To Add Users to the Spectralink IP-DECT Server from the Web Based Admin-
istration Page 22
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About This Guide
This guide describes how to configure a Spectralink IP-DECT Server 200/400/6500 for con-
necting to RingCentral Office.
In the following the servers will be referred to as “Spectralink IP-DECT Server”.
This guide is intended for qualified technicians and the reader is assumed to have a basic know-
ledge about the Spectralink IP-DECT Server and RingCentral Office. It is also assumed, that
you have an installed and functioning RingCentral Office and Spectralink IP-DECT Server.
The guide is divided into two parts:
lRingCentral Office
lSpectralink IP-DECT Server
Each part describes the general configuration and the user administration.
Environment Information
lRingCentral Office - www.ringcentral.com
lRingCentral Network Requirements - https://sup-
port.ringcentral.com/s/article/9233?language=en_US
lSpectralink IP-DECT Server 200/400/6500 (must have firmware version PCS 20B_ or
newer)
lSpectralink DECT Handsets 72x2, 75x2, 76x2, 77x2 (must have firmware PCS 20C_ or
newer)
lSpectralink network and security requirements - see description of communication ports
for the relevant server in the Server Installation and Configuration Guide.
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Related Documentation
All Spectralink documents are available at http://support.spectralink.com/.
Subject Documentation
RingCentral Assign an existing device
to an existing extension
https://support.ringcentral.com/s/article/Provisioning-
Assign-an-existing-device-to-an-existing-exten-
sion?language=en_US
RingCentral Manual Provisioning for
Third-Party Phones
https://support.ringcentral.com/s/article/Manual-Pro-
visioning-How-to-set-up-desk-phone-with-RingCen-
tral?language=en_US
RingCentral Get the SIP Settings For
Manual Provisioning
https://support.ringcentral.com/s/article/Manual-Pro-
visioning-How-get-SIP-Settings?language=en_US
Spectralink DECT Handsets For more information about the handset, refer to the user
guide available online at http://sup-
port.spectralink.com/products.
Site Survey Function in Handset For more information about the site survey function in
handset, refer to the guide available online at http://sup-
port.spectralink.com/products.
Synchronization and Deployment
Guide
For more information about synchronization and deploy-
ment, refer to the guide available online at http://sup-
port.spectralink.com/products.
Spectralink IP-DECT Server For more information about the server, refer to the guide
available online at http://sup-
port.spectralink.com/products.
Provisioning For more information about provisioning, refer to the
guide available online at http://sup-
port.spectralink.com/products.
Spectralink Technical Bulletins Available online at http://sup-
port.spectralink.com/products.
Release Notes Document that describes software changes, bug fixes,
outstanding issues, and hardware compatibility con-
siderations for new software releases. Available online
at http://support.spectralink.com/products.
Spectralink DECT Training material In order to gain access to the Spectralink training mater-
ial, you must attend training and become Spectralink Cer-
tified Specialist.
Please visit http://-
partneraccess.spectralink.com/training/classroom-train-
ing for more information and registration.
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Feature List
The following features are supported:
Supported features
Telephony lMake and receive basic calls, local and PSTN
lHandset-to-handset calling
lCheck Voicemail
lSpeed Dial
lCaller ID
lCall Hold and Retrieve
lCall Transfer (warm, blind)
lThree Party Conference
lCall Forwarding
lCall Waiting
lCall Park/Retrieve
lCall Log
lDo Not Disturb (DND)
lMusic on Hold (MOH)
lDTMF
lSecure Voice - TLS 1.2
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Configuration andFeature Details
Supported features Description/Setting
Make and receive basic
calls, local and PSTN
Allows user to make and answer calls.
Handset-to-handset calling Allows user to make handset-to-handset calls.
Check Voicemail Check for voice messages (*86).
Speed Dial Assign a number to one of the speed-dialing keys.
Caller ID Display Caller ID information for incoming and outgoing calls.
Call Hold and Retrieve Allows user to place active calls on hold.
Call Transfer (warm, blind) Allows user to transfer the active call to some other number.
Three Party Conference Host a conference call with up to two other parties.
Call Forwarding Allows the user to:
lCall forward unconditional - enable
Enable Call forward unconditional by dialing this code
*21*, followed by the desired extension ($ = extension) and
#. E.g.: *21*$#
lCall forward unconditional - disable
Disable Call forward unconditional by dialing this code
#21#.
For more information, see "Enabling Feature Codes" on page 21.
Call Waiting Allows user to answer another incoming call when already in an act-
ive call.
For more information, see Configuration >SIP >Call status and
parameter description in the web based Administration Page of the
server.
Call Park/Retrieve Allows user to Park calls in the cloud and retrieve them from any
phone.
To Park an active call, press ##*3
To Retrieve a call, press the star ( * ) key followed by the parked
call's extension.
Call Log List of missed, answered, and placed calls.
Do Not Disturb (DND) Allows user to silence incoming calls.
Music on Hold (MOH) Play music to callers on hold.
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Supported features Description/Setting
DTMF Supports touch-tone feature codes.
Secure Voice - TLS 1.2 Encrypted call security.
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RingCentral Office
Each individual DECT handset must be assigned to a RingCentral user extension. Spectralink
DECT Handsets are configured in RingCentral as a user's existing device.
Assign an Existing Device to an Existing Extension
To add an existing device to an existing user, do the following:
1. Log in as an Administrator to your RingCentral Online Account.
2. Under Admin Portal, click Users, click User List, click Users With Extensions and select
the desired User. In this example, we will use John Smith.
lExpand the user’s Phones & Number section, click Phones, and then click Add Phone.
An Add User Phones page appears.
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3. Select either Domestic or International.
4. Select Other Phones, click Existing Phone, and then click Add.
You can now see information about added devices and order summary.
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5. Assign a phone number to the device:
lIf you already have an existing number, click Existing Number to add it to the device.
lIf you want to add a new number to the device, click New Number, and then select the
desired number.
6. Specify the Emergency Address for the device.
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7. Follow the steps to complete the process. Click Done when finished.
When complete, the new Existing Device is displayed under the selected user account.
Continue setting up new user phones if needed.
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Get the RingCentral SIP Settings to Provision Spec-
tralink DECT Handset
Before configuring the Spectralink IP-DECT Server, get the RingCentral SIP settings for each hand-
set. The SIP settings are configured on the Spectralink IP-DECT Server allowing handsets to
register with RingCentral Office. Once the handset is registered, its able to make and receive calls.
To get the SIP settings for each device, do the following:
1. Log in as an Administrator to your RingCentral Online Account.
2. Go to Users >Users With Extensions, and select the desired user.
lExpand the user’s Phones & Number section, click Phones, and then click Edit.
An Existing Phone page appears.
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3. On the Existing Phone page, click Setup & Provisioning.
ASetup & Provisioning page appears.
4. On the Setup & Provisioning page, select Other Phones, and then click Select to select
the Existing Phone to get the provisioning details which will be used to setup the Spectralink
device.
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5. Select the relevant outbound proxy from the list based on the location of the device.
lCopy and paste the information about SIP Domain,Outbound Proxy,User Name,Pass-
word, and Authorization ID into a text notepad.
This information is used to configure the user in the Spectralink IP-DECT Server.
6. Click Done.
7. Repeat steps 1-6 for each user who will use a Spectralink DECT Handset.
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Spectralink IP-DECT Server
Below is a description of how to configure the Spectralink IP-DECT Server and how to add users
and handsets to the system.
Note:
It is assumed that you have installed and configured the Spectralink IP-DECT Server
solution including deployment and administration of base stations before continuing the
configuration described below.
You can access the web based Administration Page of the Spectralink IP-DECT Server
through a standard web browser by entering the IP address discovered by UPnP, along
with the user name and password.
lDefault user name of the system is: admin
lDefault password of the system is: admin
For configuration required to integrate Spectralink IP-DECT Server 200/400/6500 with
RingCentral Office you will need information about IPEI of the handset and ARI of the
server:
You can identify the unique ARI number on the server in the following ways:
lSpectralink IP-DECT Server 6500: See label on the bottom of the server.
lSpectralink IP-DECT Server 200/400: See label on the rear side of the server.
lSpectralink IP-DECT Server 200/400/6500: From the web based Administration
Page > Status >Wireless Server.
You can identify the unique IPEI number on a handset in two ways:
lFrom the handset: Menu >Status >General
lFrom label by removing the battery cover and battery
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Configuring the Spectralink IP-DECT Server
Basic Network Settings
Basic network settings can be obtained the following ways:
lFrom a DHCP server
Using DHCP the device requests and obtains an available IP address from a DHCP server.
The device also obtains other parameters such as the default gateway, subnet mask, DNS
server, Time server and other IP parameters from the DHCP server.
lEntered manually through web based Administration Page > Configuration >General >
General Configuration page.
Using manual network configuration, the IP-addresses and other networking parameters are
entered manually through the web based Administration Page.
Recommended Network Configuration
When configuring a Spectralink IP-DECT Server solution, Spectralink recommends doing it the fol-
lowing way:
lSpectralink IP-DECT Server 400/6500 using static IP address
This is to avoid sudden change of the IP address which would temporarily affect all base sta-
tions and thus the entire installation.
lSpectralink IP-DECT Server 200 using static IP address
lSpectralink DECT Media Resources or using static IP address
Like with the servers, this is to avoid sudden change of the IP address.
lSpectralink IP-DECT Base Stations using DHCP
This makes it easy to manage many base stations without having to keep track of many IP
addresses.
Note:
When the base stations are set up to DHCP, you can use UPnP to discover all the Wire-
less devices on the local network. In Windows Explorer the devices will appear under Net-
work and Other Devices as “<device name>-<Serial number> “ (e.g. KWS6500-
8442621, MR6500-84532341).
Note:
Spectralink IP-DECT Base Stations, Spectralink DECT Media Resources can be man-
aged from the web based Administration Page of the Spectralink IP-DECT Server.
If the Spectralink IP-DECT Server 6500 solution is configured as recommended above, it is possible
to assign options to the DHCP server making it extremely easy to configure all media resources and
base stations. If the Spectralink IP-DECT Server is configured using DHCP, it is necessary to assign
a reservation for the device on the DHCP server.
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SIP Settings
The Spectralink IP-DECT Server requires a few SIP settings to be adjusted in order to connect prop-
erly to the RingCentral Office.
Note:
SIP settings not mentioned below should be left at their default values.
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To modify the SIP settings from the web based Administration Page:
1. Get the IP address for the RingCentral Outbound Proxy URL by using a PING command via
PC terminal (Mac) or Command (Windows).
For example, if the RingCentral Outbound Proxy is “sip20.ringcentral.com:5090”, the cor-
responding IP address is 199.255.120.177:5090. The IP address will be entered as Proxy 1 in
step 3.
2. Click Configuration, and then click SIP.
3. Modify the settings below.
Field Setting
SIP Configuration - General
Local port Enter the RingCentral SIP Domain Port.
E.g.: 5060
Transport UDP
Default domain RingCentral SIP Domain without the port number:
sip.ringcentral.com
Allow internal routing fallback Must be enabled if Secondary username is defined.
SIP Configuration - Proxies
Proxies Set Proxy 1 to the RingCentral Outbound Proxy IP
Address determined in Step 1.
E.g.: 199.255.120.177:5090
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Example of SIP configuration:
4. Click Save, and then reboot the system.
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