Spectrum industries Intouch 40 tablet cart User manual

0113211R9 Page 1 of 12

Important

Before using this product:

• Read this manual

• Comply with all safety and operating instructions

• Ensure all parts and correct quantities are included

Any parts damaged during shipment must be reported

within 15 days of receipt. To report information regard-

ing missing parts or damage, to purchase parts or

accessories, or if you have any questions, please

Thank you for purchasing Spectrum products!

Spectrum Industries, Inc

925 First Avenue, Chippewa Falls, WI 54729 USA

800 235 1262

715 723 6750

www.spectrumfurniture.com

Owner’s Manual

InTouch 40 Cart with Sync / Charge™ System for iPads®

55439 with cord wraps

Attach handle

1. Determine which side of the cart the handle is to be mounted.

2. Attach the handle to the cart with (4) 1/4-20 x 15mm JC bolts and tighten securely. Figure 1.

(4) 052605

1/4-20 x 15mm JC bolt

Safety

Assembly / Setup

Note: Attaching the handle on the same side of the cart as the

2 swivel balloon wheels will provide more control when mobile.

Figure 1

handle

(1) 025039

4mm hex wrench

Hardware Package Contents

1/4-20 x 15mm

JC bolts

(4 required)

4mm hex

wrench

(included)

Tools

Required

• Read this owner’s manual before assembly or operation.

• Do not allow children to move cart.

• Move slowly and carefully when mobile.

• For indoor use only. Do not install or store the unit where it will be

exposed to weather. Keep dry.

• Do not block ventilation openings.

• Avoid loading equipment unevenly into the unit - uneven weight

distribution could be a hazard when the unit is mobile.

• Do not allow anyone to sit, stand, or climb on the cart.

• Keep the unit powered OFF before plugging or unplugging from outlet.

• Be sure devices are turned OFF before plugging into cart.

• Ensure total device / equipment load does not exceed 12-amps per power unit.

• Do not plug the power cord into an extension cord.

• Inspect power cords before each use.

• Do not use power cords that are damaged.

• Do not unplug by pulling on the cord.

• Do not step on, drive over, drag, or place objects on the power cord.

•

For added safety, plug the unit into a grounded three-prong outlet controlled by a

GFI (Ground Fault Interrupter) circuit breaker.

0113211R9 Page 2 of 12

Wire management trays

The trays can easily be moved to the upper position to provide an additional

7⁄16” (1.11 cm) of height to the tablet device storage area below if needed.

The trays are factory-installed in the lower position to provide additional

clearance for chargers and wires in the tray. In this position, the trays accom-

modate most brick-style chargers on the market.

To raise the tray:

1. Open all doors as far as possible.

2. Pull out one of the trays from the power-side. Figure 2.

3. Locate the black plastic slide release levers on each side of the tray. Release the levers while

pulling the tray out from the slides. Figure 3. Set the tray aside.

4. With a Phillips screwdriver, remove the existing (4) 8-32 x 1/2” PH thread-cutting screws from

one of the outer slides. Figure 4. Move the outer slide to the upper position and attach using

the (4) previously removed 8-32 screws. Repeat this same procedure on the other slide.

5. To re-install the tray, re-align the inner and outer tray slides and push the tray back into place.

6. Repeat these same steps on the second tray (InTouch 40 only).

Phillips

screwdriver

Tools

Required

upper position

(use for taller tablet devices)

lower position

(factory-installed position)

8-32 x 1/2” PHMS

(4 required per slide)

outer slide

Figure 2

Figure 4

Figure 3

plastic

release

lever

Upper tray position:

7⁄8” (2.22 cm) charger height available

99⁄16” (24.26 cm) device-height available

Lower tray position:

(factory-installed)

15⁄16” (3.33 cm) charger height available

91⁄8” (23.18 cm) device-height available

Wire management tray position

wire management tray

0113211R9 Page 3 of 12

iPad charger wiring (student-side)

1. Open the student-side doors.

2. Place up to 40 iPads in the cart. Figure 2.

3. Leave doors open.

0113211R9 Page 4 of 12

Figure 2

wire management tray

(pulls out from instructor-side)

iPads

wire management tray

(pulls out from instructor-side)

iPads

instructor storage area

0113211R9 Page 5 of 12

iPad wiring (instructor-side)

1. Open the instructor-side doors and pull out the wire management tray(s).

2. Measure out the length of USB cord shown in Figure 3A for each iPad. (approximately 10-11”)

3. Insert the cord end (wide connector) through the opening in the tray and feed through the 10-11” of cord length. Figure 3B.

4. Secure the cord to the tray and wrap excess using the cord management cutouts in the tray. Make sure 10-11” of cord length remains below the tray.

5. Check the student side after the rst wire is set to make sure each iPad can be plugged in without tension on the wire, then plug the USB cord into

one of the USB ports located on the power unit above the tray.

6. Continue this process with each remaining iPad.

F. Repeat this procedure on the remaining iPad cords. Figure 7D.

G. When the tray is closed, the cords on the student-side (opposite side) should look like Figure 6E.

Figure 3A

Wire

Management

Tray

Figure 3C

insert cord through

tray opening to iPad

secure

here

CAUTION

ALWAYS UNPLUG USB CORDS

FROM iPADS BEFORE PULLING

OUT AND ACCESSING WIRE

MANAGEMENT TRAY.

Point A

plug USB

in here

Figure 3B

Point A

Figure 3D

Figure 3E

10-11”

wide connectors

0113211R9 Page 6 of 12

InTouch 40 Cart

section view

iPad

iPad USB cord

wire

management

tray

wire

management

tray

iPad USB cord

Wire management trays

The trays can easily be moved to the upper position to provide an additional 7⁄16” of height to the

tablet devices below if needed.

The trays are factory-installed in the lower position to provide additional clearance for chargers

and wires in the tray. In this position, the trays accommodate most brick-style chargers on the

market.

Upper tray position: 7⁄8” charger height available

99⁄16” device-height available

Lower tray position: 15⁄16” charger height available

(factory-installed) 91⁄8” device-height available

Figure 3F

0113211R9 Page 7 of 12

Figure 4

Sync / Charge & USB power unit wiring

blue wire

white

wire

blue

wire

power

plug

power

plug

USB ports

for iPads

sync / charge unit

USB power unit

USB ports

for iPads

white wire

white jumper

power

plug

USB cables to

sync / charge unit

USB cable

(5 per USB

power unit)

USB cable

(5 per USB

power unit)

auxiliary outlet

(2 amp)

white jumper

plug to wall outlet

0113211R9 Page 8 of 12

To access the help screen, press in the lower

right corner. When the help screen is displayed,

the system remains on and continues operation in

Charge Mode. Press to return to the previous

screen.

Sync Mode Timer

• Syncs up to 40 iPads at once

• Can be set from 30 min to 9.5 hrs by

touching arrows (default setting: 30 min)

• Shows countdown in minutes

• Switches to Charge Mode after time

expires or battery (charge) icon button

is pressed

If two banks are plugged in and detected

(InTouch 40 Cart), the Dual Bank Charge

mode is displayed until the host computer

is plugged in. Charging will cycle

between banks at 15 minute intervals.

If only one bank is plugged in and detected

(InTouch 20 Cart), the Single Bank Charge

Mode is displayed until the host computer is

plugged in.

Press the ‘A’ or ‘B’ battery icon hold charge

on either bank and discontinue cycling.

Press the small battery (charge) icon to

return to the Dual Bank Charge Mode.

Plugging a host computer USB cable into

the side USB port at any time while the

unit is powered on will cause the system to

switch to Sync Mode. Unplugging the USB

cable will return system to Charge Mode.

To access the help screen, press in the lower

right corner. When the help screen is displayed,

the system remains on and continues operation

in Sync Mode. Press to return to the previous

screen.

touch screen intro

on power up

power switch

auxiliary outlet

(2 amp)

USB port

USB

cable

Note: Be sure to allow enough time

on the automatic sync time-out for

all downloading and syncing to be

completed to iPad’s.

Note: All cables should

remain plugged in while

power is present. If cables

are removed and recon-

nected, the power must be

reset to the host computer

and cart.

Sync / Charge™Unit Note: For best syncing results, use an Apple

Mac product as the host computer with enough

memory to download to iPads. Windows-

based products have limitations on quantity of

iPads they can sync at one time.

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0113211R9 Page 9 of 12

4mm hex

wrench

(included)

Tools

Required

Moving the cart

• Unplug all power cords.

• Secure cords around the cord wrap brackets. Figure 8.

• Close and lock doors.

• Remove any items from the top of the worksurface.

• Unlock the wheels.

• Push the cart slowly and carefully. Do not move over uneven or

irregular surfaces.

• Do not allow children to move.

• Lock the wheels after moving.

Figure 6

Door stop adjustment

If necessary, the offset door stop can be rotated slightly to adjust

the closed position of the doors and lock rods.

1. To rotate, loosen the JC bolt slightly with a 4mm hex wrench. Figure 6.

2. Rotate the door stop until the door is positioned correctly.

3. Re-tighten the JC bolt securely.

Parking the cart

• Do not park the cart in areas of heavy trafc.

• Do not run power cords across hallways, classrooms, or other areas

where they will be walked on.

• Do not leave cart unattended in areas where children have access.

• Keep doors closed and locked whenever the cart is unattended or

parked for charging or storage.

• Keep wheels locked whenever the cart is unattended.

Wheel operation

Two directional, swivel locking 5” directional balloon wheels are provided and can be rotated

and locked at 180° intervals to be rigid, or unlocked to be swivel. This provides control when

transporting between classrooms, while allowing maneuverability in tight spaces.

Figure 7

1. To lock the wheel direction, align each wheel perpendicular to the handle and

depress the brake lever. Figure 7. (Each directional wheel can be locked at

180° intervals)

2. To resume swivel operation, unlock each brake lever.

brake lever

Note: Wheel rotation cannot be

locked on directional wheels. To

prevent the cart from rolling, lock the

standard locking balloon wheels on

the other side of the cart.

Figure 8

cord wrap

brackets on

lower side of

cart

power unit cord

Divider panel reconguration

The divider panels can be removed or recongured to

accept varying widths of tablets devices.

1. To adjust or remove the dividers, use a Phillips screwdriver to remove the

(4) 8-32 x 1/2” PHM screws securing the divider stop bracket. Figure 5.

2. Adjust / remove the dividers as necessary.

3. Replace the bracket and PHM screws. Tighten screws securely.

Figure 5

divider stop

bracket

Phillips

screwdriver

Tools

Required

0113211R9 Page 10 of 12

Options

Pull-out instructor shelf

for instructor laptop or storage

2511⁄16”W (65.25 cm) x 113⁄8”D (28.89 cm)

x 21⁄2”H (6.35 cm) (available height)

55442

Additional steel handle

mounts on left or right, (max 2 per unit)

203⁄16”W (51.28 cm)

55393

0113211R9 Page 11 of 12

Symptom Problem Solution

On / off switch does not light up, and/or touch

screen remains off

No power to control box or system has

exceeded 15-amp breaker capacity.

Make sure all power cords are connected and

plugged into a ‘hot’ wall outlet. Turn on/off

switch off and back on to reset breaker. Power

cord reel also has a breaker button on the end

of the cord. Push button to reset.

On / off switch lights up but touch screen

remains off, or no power to USB ports when

charging.

Faulty touchscreen or

connection inside sync / charge unit Call Spectrum

Charging bank of 20 iPads:

Only one bank receiving power during charge

cycle

Possible loose USB connections

Check all connections from the sync / charge

unit to each bank of 20 ports-see Figure 5. Also

check all USB connections from each bank to

each iPad to be sure the USB cables are fully

plugged-in.

Neither bank seems to be getting power but

touch screen status shows power is cycling.

Syncing:

After host computer is connected, software

senses and shows fewer iPads than are

connected

Slow / interrupted downloads or system seems

to be “thinking”

Low battery or memory in host laptop

prevents efcient downloading

Be sure host computer is fully charged, or use a

faster host computer.

Can only sync 7-8 iPads at a time Using a windows-based laptop to sync iPads Use an Apple product as host computer.

Only one or a few iPad(s) fail to report

connectivity

iPad is not charged

Be sure all iPads have a charge or are charging.

If not charged, set 1/2 hr for automatic cycle

charging to provide enough charge to allow time

to sync. If charging, wait a few minutes for iPad

to report.

Loose or defective USB cable

Completely unplug and plug back in USB cable

from device and cart. If issues persist, switch

with a new, or known operational cable.

Corrupted iPad

(Plug directly into host computer to test.)

Unplug iPad. Hard boot (completely power

cycle) device. Re-connect iPad to cart.

Touch screen ashes and continually resets

Power connections to the top sync / charge unit.

(Power and/or blue & white data

cables loose or defective)

Check all power cables in back of unit for

connectivity. Unplug cart from power source at

wall. Unplug and re-plug-in power cables, and

white / blue wires. Plug cart back into power at

wall and restart system.

Troubleshooting

Note: For best syncing results use a high-powered Apple Mac

product as host computer when downloading your les to the

iPads through Apple Congurator software.

0113211R9 Page 12 of 12

WE WILL MAKE IT RIGHT FOR YOU!

Spectrum is committed to provide complete customer satisfaction. Each of our products is manufactured from the best materials available and each

product is stringently monitored throughout the production process through our P.A.C.E. program (Product Assurance to meet Customer Expectations).

We expressly warrant that Spectrum products will be of good quality and workmanship and free from defect for the period set out in the warranty table

below from the date of delivery. This warranty shall not apply to defects or damage resulting from misuse, abuse, neglect, improper care, modication

or repair not authorized by Spectrum, or any other cause outside the control of Spectrum. Spectrum will, at its sole option, either repair or replace the

defective product.

This warranty is exclusive; no other warranty, written or oral, is expressed or implied. This warranty is given by Spectrum to Buyer and to no other per-

son or legal entity. No Spectrum dealer, distributor, agent or employee is authorized to make any modication or addition to this warranty.

NOTWITHSTANDING ANYTHING TO THE CONTRARY, SPECTRUM WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR INDIRECT OR

LIQUIDATED DAMAGES, INCLUDING CONSEQUENTIAL, INCIDENTAL AND SPECIAL DAMAGES. IN NO EVENT SHALL SPECTRUM’S LIABIL-

ITY, WHETHER UNDER CONTRACT OR WARRANTY, IN TORT OR OTHERWISE, EXCEED THE PURCHASE PRICE RECEIVED BY SPECTRUM

FOR THE PRODUCT AT ISSUE AND “RECALL ACTION” EXPENSES. SPECTRUM SHALL NOT BE SUBJECT TO ANY OTHER OBLIGATIONS

OR LIABILITIES, WHETHER ARISING OUT OF BREACH OF CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE AND STRICT LIABIL-

ITY) OR OTHER THEORIES OF LAW, WITH RESPECT TO PRODUCTS SOLD OR SERVICES RENDERED BY SPECTRUM, OR ANY UNDERTAK-

INGS, ACTS OR OMISSIONS RELATING THERETO.

Our Customer Service Department is ready to provide immediate attention to any questions, comments or concerns. They are available to answer your calls