Spot-on SMART COLLAR User manual

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VIRTUAL SMART FENCE
QUICK START GUIDE
ROOM TO ROAM

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Dear SpotOn Virtual Smart Fence™Owner,
Congratulations and welcome to the SpotOn family! You’ve made a wise decision to invest in the
only virtual fence system that keeps your dog safe and happy both at home and when you’re on the
go.
Only SpotOn:
• Uses three different global navigation satellite systems and cellular technology to keep your
dog safe anywhere in the world.
• Gives you 100% flexibility to create custom Virtual Smart Fences™wherever and
whenever you want.
• Provides instant smartphone notifications and GPS tracking* if your dog ever escapes a Virtual
Smart Fence.
This brief Quick Start Guide has been provided to ensure your initial SpotOn experience is trou-
ble-free. We encourage you to use this guide together with the training materials at SpotOnCollar.
com to give you a comprehensive understanding of how your new SpotOn system works.
If you have any problems or questions, visit our website at SpotOnCollar.com/support or call us
directly at 603-488-1504 and we’ll get you back on track quickly.
We wish you and your dog many happy adventures.
Sincerely,
The SpotOn Team
* Notifications and tracking require a cellular subscription and cellular connectivity
WELCOME!

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• The SpotOn collar is shipped without the contact points installed and the static
correction level set to zero. If you are training with Plans B or C, view the online training
video, The Use of Static Correction, to determine the lowest effective correction level.
• Do not attach a leash to the SpotOn collar or use it to physically restrain your dog as it may
irritate your dog’s neck and/or damage the collar. If a leash is required, attach it to a conven-
tional collar fitted to your dog’s neck below the SpotOn collar.
• Once tracking is activated, your SpotOn Collar’s screen will double as an identification tag.
Ensure your dog’s name and owner contact details are up-to-date in the app.
• Pets should be properly trained before being left unattended inside a Virtual Smart Fence. If
you are unsure your dog is ready, take the Passport Quiz at SpotOnCollar.com.
• If a map is activated, the Bluetooth connection will not function. To use Bluetooth, deactivate
your map.
• Do not create a Virtual Smart Fence within 15 feet of a hazardous area, such as a street.
• Track My Pet and Compass features impact the collar’s battery performance.
• Always remove the SpotOn Collar from your dog as soon as he enters the house or when it is
not in use to help prevent irritation.
• If the collar is too loose or too tight, the contact points can irritate your dog’s neck. Contact
points should be cleaned regularly with a damp cloth or removed and cleaned in warm, soapy
water.
• Frequently inspect your dog’s neck. If you notice irritation from the SpotOn Collar,
temporarily discontinue use until the irritation has subsided.
• The SpotOn Collar is waterproof to IP67 standards. Before exposing to wet environments,
inspect the collar for nicks, cuts, cracks, or other damage that could enable water intrusion.
Rinse collar with tap water after exposure to salt or chlorine water.
• For an electronic version of this guide and more helpful hints, visit SpotOnCollar.com.
HELPFUL HINTS AND CAUTIONS INSIDE THE BOX
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2
3
5
6
1. SpotOn Smart Collar™
2. 2 Sets of Contact Points
3. Contact Point Tester/Insertion Tool
4. 50 Training Flags
5. Training Target and Stakes
6. Wall Charger and USB Cable

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A CLOSER LOOK AT YOUR SpotOn SMART COLLAR™
1
2
4
6
3
5
1. Multi-Color OLED Display)
2. ON/OFF & Menu Selector Buttons
3. Battery Charging Port
4. Contact Points
5. GPS Antenna
6. Collar Clasp
QUICK START GUIDE
Before setting up your SpotOn system, charge the Smart Collar’s battery to 100%. This takes about
an hour. The charging port is located on the underside of the collar, as shown above. Simply plug
one end of the USB cable into the collar’s charging port, and the other end into a computer USB
jack or the wall charger provided.
STEP 1: CHARGE YOUR SMART COLLAR’S BATTERY

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First Name
Last Name
Email Addres s
Password
Confirm Password
CREATE ACCOUNT
or
Login with Facebook
SIGN IN
1. Download and install the free mobile app for your
smartphone at either the Apple or Google Play stores.
2. Open the app and tap CREATE ONE! to create an account.
3. Enter your information and tap CREATE ACCOUNT.
4. Visit your email inbox and activate your account. If you do not receive an email,
be sure to check your spam/junk folder.
STEP 2: CREATE A SpotOn ACCOUNT
SpotOn smartphone apps are available for both iOS and Android devices. The app
allows you to register your collar, receive notifications, view maps, and access training
features. Follow these steps to get started:
STEP 3: REGISTER YOUR SMART COLLAR
The first time you log into the SpotOn app, you’ll be prompted to register your collar.
Follow these steps:
1. Enter your dog’s name, gender, and birth date.
2. Enter your contact phone number, 8-digit Collar ID
located on the back of your Smart Collar, and
select a color to represent your dog’s icon on the
app’s map screens.
3. Add a photograph of your dog.
4. Click the check mark in the upper right corner of
the screen.
Your SpotOn Smart Collar is now registered!
Note: if the collar is registered before tracking is activated,
a generic home screen will appear on the collar until tracking
activation is complete.
Helpful Hints:
• While cell connectivity isn’t required to set up and use your Virtual Smart Fence, for a small
monthly fee, it’s a lifesaver. The SpotOn Smart Collar uses a subscription-based cellular con-
nection to give you instant access to your dog’s location at any time.
• Invite other family members to create maps, track your pup, and receive notifications. In
Account Settings, select FAMILY MEMBER ACCESS and enter email addresses for the family
members you would like to invite their accounts will automatically be linked to your dog’s
collar.

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Where’s my Pet
My Pets
Register Collar Training
Manage My Maps
VerizonL TE 3:15 PM7 7%
Home
STEP 4: GETTING STARTED WITH THE APP
Instantly locate your pet
and also access the tracking
features.
Tap to pair your phone to
your collar. Required for
using training feature in
the app.
Access Menu:
Home
Notifications
Account Settings
Support
About SpotOn
Logout
Name, activate, arrange and
delete maps
Manage and edit pet
information, and
monitor collar status.
Train your dog and adjust the
static correction level.
Register additional
collars.
Additional information about these menu
options can be found at SpotOnCollar.com
When you are logged into the SpotOn app, you will see the Home Screen, which has the following
options:
Once the collar has been turned on and is operating (see next page), selecting “Where’s my Pet” on
the home screen gives you the location of your pet(s).
Slide to view safe zone of
an activated Map
Refresh the location
information
Choose graphical mode or
satellite imagery
Get driving directions
to your pet
Track your pet using the
Compass mode (good for
off road or wooded areas)
Access the
Home screen
Track your pet by getting
a location status update
every 6 seconds
Access “Where’s
my Pet” / location
information refresh
If you zoom in, an off-
screen indicator tells you
where your other pets, if
any, are located

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STEP 5: GETTING STARTED WITH THE COLLAR
Static Correction
Level
Bluetooth
Connected
(displays
blue)
Cellular Connection
Indicator (displays
white once tracking
is activated)
GPS Fix
(displays
green)
Battery Life
& Status
(displays green
when charging)
Button
Selections
Right Naviagation
Button
Power/Enter
Button
Left Naviagation
Button
1. Press and hold the POWER (ENTER) button until you
see the SpotOn logo and release (about 2 seconds). The
screen will then display Searching for Cellular Network.
This message will disappear after a few seconds and be
replaced by your dog’s name and the contact phone
number you entered in the smartphone app (if tracking
has not been activated, a generic sreen will appear).
2. You will then see the Home Screen which has the
following information and options:
1. On the Home Screen, press the left navigation button to
select CREATE MAP.
2. Following the instructions on the collar, go outside, holding
the collar with the GPS antenna at chest height, and wait for
it to acquire a GPS signal. In an area with no obstructions
(i.e. buildings, trees, etc.), this process normally takes less
than 60 seconds. When the collar has acquired satellite
connection,
the letters GPS will turn from red to green on the
display screen.
3. From the collar menu, press the right navigation
button to select CUSTOM.
4. While holding the collar at a comfortable chest height with
GPS antenna facing up, walk a path around the area in your
yard where you’d like your dog to stay.
STEP 6: CREATE A MAP AT YOUR HOME
Dog Name
(displays
once tracking
is activated)
Phone Number
(displays once
tracking
is activated)

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5. When you are close to your starting point but have not
crossed it, close the perimeter by pressing the right
navigation button to select END from the collar’s menu.
Ending the map close to the original starting point ensures
the creation of a closed perimeter.
6. The collar will prompt you to save the map. Press the right
navigation button to select YES and save your map to the
Smart Collar’s memory.
Helpful Hints:
• When creating a map, if you select END at any point prior to returning to your start position,
SpotOn will automatically snap a virtual line between your current location and the start posi-
tion ensuring your Virtual Smart Fence always has a closed shape.
• The collar also has a Pause mode, perfect for tricky or irregular terrain. For more details on
how to use Pause mode, visit SpotOnCollar.com.
• When creating maps, do not walk within 15 feet of buildings or overhead structures to avoid
deterioration of GPS signal and accuracy of the Virtual Smart Fence.
• We do not recommend creating maps of less than 80 feet at their narrowest location, in urban
areas with tall buildings, or in dense woods because the accuracy can be diminished in these
conditions.
• Your Smart Collar enables you to create convenient circular Virtual Smart Fences. It’s import-
ant that your dog has been properly trained before using this feature. Please see our training
video, Taking SpotOn with You, for help on creating a circular fence.
• To create a Virtual Smart Fence from which your dog can enter or leave the house without get-
ting an audible alert or static correction, be sure to create the fence so that all or most of your
home is within the Virtual Smart Fence.
The SpotOn collar stores up to 10 custom maps you can recall for different locations.
Follow these steps to select and activate a saved map on the collar:
1. Turn the collar on.
2. On the collar’s Home Screen, press the right menu button
to choose SELECT MAP.
3. Use the right and left navigation buttons to scroll through
the list to the desired map.
4. Press the collar’s ENTER button to select the map.
5. Press the ENTER button again to choose ACTIVATE.
6. The collar’s screen will display your selected map by number (or name if you have named it
within the app)
Follow these steps to activate a saved map from your phone:
(tracking must be activated)
1. On the home screen select MANAGE MY MAPS.
2. Choose the map you would like to activate.
3. Select ACTIVATE MAP (bottom right corner).
Your custom Virtual Smart Fence is now active and ready for use.
Helpful Hint:
You can store up to 10 maps at one time. On the collar’s menu system, maps are identified by
numbers 1 through 10. However, you can use the smartphone app to assign each map a name (e.g.
Home, Beach House, Campground, etc.).
STEP 7: ACTIVATE A SAVED VIRTUAL SMART MAP

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Collar fit is very important to both the effectiveness of SpotOn and the comfort and safety of your
dog. Follow these steps to ensure a proper fit:
1. Undo the clasp and place the collar
around dog’s neck to gauge the fit.
2. Unfasten the buckle, slide it to a
location that feels appropriate for your
dog’s neck size, and snap the buckle
into the nearest hole.
3. The collar should fit snugly and allow
you to comfortably fit two fingers
between the collar and your dog’s neck
next to the static contact points. Once
you have the proper fit on your dog,
tuck the excess strap underneath.
Ensure that the digital display is facing
the ground and the GPS antenna is on
the back of the dog’s neck facing the sky.
Helpful Hint
If you choose to use static correction with your dog, it is best to test the static correction points
before first use. To perform this simple test, place the contact point tester on the contact points and
firmly press to snap in place. Activate static correction by crossing the boundary of a map you have
created, or by using the App in training mode. If static correction is active you will see an orange
glow within the tester. The tester can also be used to loosen or tighten the contact points.
STEP 8: FITTING THE COLLAR
Remove the SpotON collar from your dog and plug it in. Do not shut it offjust plug it into the char-
ger provided. The Smart Collar will go to sleep, and the next day, when you unplug it and wake it
up, it will be ready to use, having retained the previously used map, and be able to quickly acquire
the GPS satellites.
If you want to turn the SpotOn Collar off, simply press the center POWER/ENTER button for 3 sec-
onds and release. You will see Shutdown? on the display. Press the right arrow to select YES. The
Collar will execute a power-down sequence and shut off. Once powered down, the collar will need
to reacquire GPS and cellular connectivity upon startup.
STEP 9: CHOOSE THE RIGHT TRAINING PROGRAM
Training is critical to the success of your SpotOn system—and to the happiness and safety of your
dog.
1. Visit SpotOnCollar.com and choose a training program that is best-suited for you and your dog.
Taking the time to do this correctly will ensure your dog remains safe and stress-free.
2. Your training program should start at home. Make sure your dog understands how
the SpotOn system works (i.e. tones and optional static corrections) before using it in an unfa-
miliar location.
3. Do not leave your dog unattended inside any SpotOn Virtual Smart Fence until he has been
properly trained.
4. Need help determining if your dog is trained properly? Take our Passport Quiz on SpotOnCol-
lar.com.
COMING INDOORS

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REGULATORY
The SpotOn Virtual Smart Fence regulatory information can be accessed
through the collar’s Home Screen. On the Home Screen, follow the
process below.
Step 1: Select SYSTEM | Step 2: Select ABOUT SPOTON | Step 3: Select MORE
The follwing information will be displayed: FCC ID: 2APPWSO1
Includes FCC ID: XPY1CGM5NNN | IC: 24233-OPSVSF01
This device complies with Industry Canada’s license-exempt RSSs.
Operation is subject to the following two conditions: (1) This device may
not cause interference; and (2) This device must accept any interference,
including interference that may cause undesired operation of the device.
WARNING
SpotOn has been tested and meets applicable limits for human radio
frequency (RF) exposure per the FCC.
Specific Absorption Rate (SAR) refers to the rate at which the human body
absorbs RF energy. The SAR limit is 1.6 watts per kilogram in countries
that set the limit averaged over 1 gram of tissue. During SAR testing,
SpotOn radios are set to their highest transmission levels and placed in
positions that simulate typical worst-case use conditions when near the
body of a person.
This device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. See 47 CFR
Sec. 15.19.
OnPoint Systems, LLC has not approved any changes or modifications to
this device by the user. Any changes or modifications could void the user’s
authority to operate the equipment. See 47 CFR Sec. 15.21.
TERMS OF USE
This web site, web-based portal, associated mobile app, product and
the services provided hereby (the “Service”) is owned by and under the
control of OnPoint Systems, LLC (“OPS”). Use and access of the Service
is subject to the following terms and conditions of use (the “Terms”) and
all applicable laws and regulations. Please read these Terms carefully.
By using OPS’ products and accessing, viewing or otherwise using the
Service you (the “User” or “you”) agree to the terms and conditions set
forth in these Terms. User and OPS are individually hereinafter referred
to as a “Party” and collectively as the “Parties”.
From time to time, OPS may supplement or make changes to these Terms
and other rules or access and use procedures, documentation, security
procedures and standards for equipment. Any updates to these Terms
shall be posted on the log-in page for the Service, from time to time. It is
your responsibility to periodically review these Terms and determine its
impact on you.
OPS’ SPOTON VIRTUAL SMART FENCE™ HAS BEEN DESIGNED WITH
THE MOST ADVANCED, RELIABLE COMPONENTS AND BEST PRACTICES
KNOWN. NO COLLAR, OR FOR THAT MATTER NO FENCE, PHYSICAL OR
VIRTUAL, CAN COMPLETELY PREVENT A DOG FROM ESCAPING A CON-
TAINMENT AREA, OR PREVENT PERSONS OR OBJECTS FROM ENTERING
A CONTAINMENT AREA AND HARMING, OR TAKING A DOG, AND OPS IS
NOT RESPONSIBLE FOR SUCH OCCURRENCES. FURTHERMORE, OPS IS
NOT RESPONSIBLE FOR HARM, INCLUDING DEATH, THAT MAY OCCUR
TO AN INDIVIDUAL ENTERING AN AREA WHERE A DOG OR OTHER PET IS
LOCATED. OPS’ PRODUCTS ARE NOT A REPLACEMENT FOR (I) COMMON
SENSE OR INDIVIDUAL RESPONSIBILITY; (II) FOR A PET OWNER’S TRAIN-
ING OF HIS/HER PET, OR AN OWNER’S DILIGENCE TO CONTAIN A PET
WITHIN A DESIRED AREA.
OPS’ PRODUCTS ARE NOT A SOLID BARRIER AND WILL NOT WORK, AS
INTENDED, WITHOUT PROPER TRAINING. FURTHER, OPS’ PRODUCTS
ARE NOT FOR USE WITH VICIOUS ANIMALS OR GUARD DOGS. IF YOU
BELIEVE YOUR DOG MAY POSE A THREAT TO OTHERS, DO NOT USE THIS
SYSTEM.
OPS IS NOT RESPONSIBLE FOR HARM (PHYSICAL OR PSYCHOLOGICAL),
INJURY OR DEATH OF YOUR DOG FOR ANY REASON TO INCLUDE, BUT
NOT LIMITED TO, EXCESSIVE ELECTRONIC STIMULATION, INJURY OR
DEATH WHILE IN A CONTAINMENT AREA, INJURY OR DEATH OUTSIDE A
CONTAINMENT AREA, FAILURE TO LOCATE DOG, THEFT OF THE DOG, OR
ANIMAL ABUSE.
Some of our Services are available on mobile devices. The services
allow you to navigate by vehicle or on foot to a dog’s location. IT IS YOUR
RESPONSIBILITY TO USE GOOD JUDGMENT WHILE NAVIGATING. YOU
SHOULD NOT BECOME FIXATED ON THE MOBILE DEVICE AND LOSE
OVERALL SITUATIONAL AWARENESS. LOSS OF SITUATIONAL AWARE-
NESS, WHETHER IN A VEHICLE, OR ON FOOT, OR OTHERWISE MOVING
CAN RESULT IN SEVERE INJURY OR DEATH. YOU ARE RESPONSIBLE
FOR OBEYING STATE LAWS REGARDING THE USE OF MOBILE DEVICES
WHILE OPERATING A VEHICLE.
At certain times such as when creating a custom map, or tracking your
dog using map mode or compass mode, or at other times, you will be
walking with the SpotOn Collar or App. WHEN WALKING WITH THE SPO-
TON COLLAR OR SPOTON APP IT IS IMPERATIVE THAT YOU MAINTAIN
SITUATIONAL AWARENESS. THIS SITUATIONAL AWARENESS NEEDS TO
INCLUDE THE GROUND BEING WALKED ON, LACK OF GROUND TO BE
WALKED ON SUCH AS THE PRESENCE OF A CLIFF, GULLY, RAVINE, HOLE
OR OTHER SURFACE AREA LOWER THAN THE SURFACE BEING WALKED
ON, OBSTRUCTIONS IN YOUR PATH SUCH AS ROCKS, LOGS, CORDS,
VINES, OR OTHER OBJECT THAT CAN CAUSE A TRIPPING HAZARD OR
RESULT IN BODILY INJURY. ALSO, BE AWARE OF OBJECTS IN YOU PATH
SUCH AS TREES, TREE BRANCHES, CLOTHES LINES, BARS, WALLS OR
ANY OTHER OBJECT THAT YOU COULD IMPACT WITH ANY PART OF YOUR
BODY. NEVER WALK IN OR NEAR WOODED AREAS OR NEAR OTHER OB-
JECTS THAT COULD TOPPLE, FALL, BREAK OFF OR OTHERWISE STRIKE
YOU, ESPECIALLY DURING PERIODS OF HIGH WIND CONDITIONS. FAIL-
URE TO MAINTAIN ADEQUATE SITUATIONAL AWARENESS CAN RESULT
IN SEVERE INJURY OR DEATH.
Intended Use
The SpotOn Collar and Services provided are intended for use with a dog
as a means to maintain the dog in a yard or other safe designated area in
a way that is more humane than other retention means such as physical
fences that can block their view of surroundings, dog runs, or similar
means of containment. SpotOn Services are also intended to enable peo-
ple and their dogs to spend more time together by enabling User to take
their dog with them knowing they can create a virtual fence wherever
they go. With the SpotOn collar, many Users will be able to train their
dog without the need for aversive means. For Users who deem aversive
means necessary to teach their dog to safely stay in the designated area,
the lowest effective static correction level should be set as described in
SpotOn training material. OPS RESERVES THE RIGHT TO DISCONTINUE
SERVICE AND PROSECUTE ANY USER FOUND TO NOT USE THE SPOTON
COLLAR OR SERVICE AS INTENDED, AND IN AN APPROPRIATE AND
HUMANE MANNER.
Services
Subject to the terms and conditions of these Terms, OPS shall provide the
Service to User, and User may access and use the Service solely for its
intended purpose, provided, however, that OPS shall have no obligation
to support User’s use of the Service in the event that: (i) User modifies
the SpotOn Collar or the Service (or any component thereof) without
OPS’ prior written consent; (ii) any error caused in whole or in part by
companies or persons other than OPS, including without limitation, User’s
or cell carriers failure to properly enter or transmit data; or (iii) any error
caused in whole or in part by User’s installation or use of the Service in
association with operating environments and platforms other than those
specified, and supported, by OPS.
User is responsible for all fees charged by third parties to access and
use the Service (e.g., charges by user’s mobile carriers). User is solely
responsible for the payment of all applicable fees associated with any
carrier service plan. User is solely responsible for the payment of the
OPS subscription fee to OPS for connectivity between the collar and smart
phone app should user want to use the app or the features it provides to
include tracking. User is responsible for all telecommunication fees in
connection with the use of the Service (such as voice, data, SMS, MMS,
roaming, other applicable fees charged by the carrier). Accordingly, User
should use care in selecting a service plan offered by your carrier.
To the extent that the Service incorporates any third-party software
licensed by OPS, then, in addition to the terms set forth herein, User must
comply with any additional terms, restrictions, or limitations applicable
to such third-party software. Additionally, User acknowledges that OPS
shall have the right to subcontract performance of its hosting services,
in which event the service levels provided by any third-party hosting
provider (including, without limitation, any service levels that are stricter
than the service levels offered by OPS USER) will be incorporated herein
by reference.
You must be at least 18 years old in order to use the Service. Addition-
ally, you agree not to: (i) use the Service to track people, vehicles, or
property (the Service is for tracking dog’s only); (ii) copy, decompile,
reverse engineer, disassemble, attempt to derive the source code, modify
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mentation; (iii) upload or distribute in any way files that contain viruses,
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Service or another’s computer; (iv) use the Service for illegal purposes;
(v) violate or attempt to violate the security of the Service and from using
the Service to violate the security of other web sites by any method; (vi)
access data not intended for User or logging into a server or account
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User acknowledges OPS’ proprietary rights in the Service and associated
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Portions of the Service, require an account. In connection with establish-
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such Content, contained in the Service is owned or licensed by OPS and is

18 19
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our Services, you give OPS (and those we work with) a perpetual, irre-
movable, worldwide license to use, host, store, reproduce, modify, create
derivative works (such as those resulting from translations, adaptations
or other changes we make so that your content works better with our
Services), communicate, publish, publicly perform, publicly display and
distribute such content. The rights you grant in this license are for the
limited purpose of operating and improving our Services, and to develop
new services. This license continues even if you stop using our Services.
Also, in some of our Services, there are terms or settings that narrow the
scope of our use of the content submitted in those Services. Make sure
you have the necessary rights to grant us this license for any content that
you submit to our Services.
You acknowledge that OPS exercises no control whatsoever over the
content of your information and it is your sole responsibility to provide
the information, and to ensure that the information you transmit or
receive complies with all applicable laws and regulations now in place or
enacted in the future. OPS is under no obligation, however, to review your
information for accuracy, potential liability or for any other reason.
OPS shall have the right to utilize data capture, syndication and analysis
tools, and other similar tools, to extract, compile, synthesize, and analyze
any non-personally identifiable data or information resulting from your
access and use of the Service (“Blind Data”). To the extent that any Blind
Data is collected by OPS, such Blind Data shall be solely owned by OPS
and may be used by OPS for any lawful business purpose without a duty
of accounting to User, including, without limitation, providing User with
the opportunity for User to benchmark itself against its peers, provided
that the Blind Data is used only in an aggregated form, without specifically
identifying the source of the Blind Data. Without assuming any obliga-
tions or liabilities of User, OPS agrees to use commercially reasonable
efforts to comply with the applicable U.S. laws and regulations respecting
the dissemination and use of such Blind Data.
OPS has reasonable security measures in place to protect personally
identifiable information and sensitive data that is generated by User’s use
of the Service and received by OPS. While no computer system or server
is completely secure, OPS believes the measures it has implemented
reduce security problems. You can find more information about how
OPS uses and stores content in the Privacy Policy or additional terms for
particular Services.
Term; Termination
These Terms shall commence upon OPS providing User with access to the
Service and shall continue until terminated in accordance with the terms
hereof. These Terms will automatically terminate in the event User fails
to timely pay for the Services or otherwise breaches any of these Terms.
Termination will be effective without notice. User may terminate these
Terms at any time by ceasing to use the Service. Additionally, OPS re-
serves the right to terminate access to this Service or take other actions
it reasonably believes necessary to comply with the law or to protect its
rights or those of its Users.
Upon termination of these Terms for any reason, User’s right to use the
Service shall immediately cease. The terms and provisions set forth
herein, other than the continued use of the Service, shall survive any
termination of these Terms. Termination of these Terms shall not relieve
either party of any obligation accrued prior to the termination date.
User acknowledges and agrees that in the event of any breach of these
Terms by User, OPS will suffer irreparable harm and shall therefore be
entitled to obtain injunctive relief against User. Additionally, OPS may
take whatever remedial action it determines in its sole discretion is
appropriate if User violates these restrictions, including, but not limited
to, immediate suspension or cancellation of the Service, and criminal
proceedings.
Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL
FAULTS AND WITHOUT WARRANTY OF ANY KIND. OPS MAKES NO
REPRESENTATION OR WARRANTY (EXPRESS, IMPLIED OR STATUTORY)
WITH RESPECT TO THE SERVICE, INCLUDING, WITHOUT LIMITATION, ANY
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, MER-
CHANTABILITY, OR NON-INFRINGEMENT. OPS DOES NOT WARRANT THAT
THE SERVICE WILL OPERATE UNINTERRUPTED OR ERROR-FREE.
Limited Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL OPS
OR ITS SUPPLIERS/LICENSORS BE LIABLE TO USER OR ANY THIRD
PARTY FOR ANY SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE,
OR INDIRECT DAMAGES (WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), OR OTHERWISE), WHICH INCLUDE, WITHOUT LIMITATION,
DAMAGES FOR PERSONAL INJURY, LOST PROFITS, LOST DATA AND BUSI-
NESS INTERRUPTION, ARISING OUT OF THE USE OF, OR INABILITY TO
USE, THE SERVICE, IT S CONTENT OR PRODUCTS, OR ANY OF ITS THIRD
PARTY CONTENT AVAILABLE THROUGH THE SERVICE, EVEN IF OPS HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITH-
STANDING ANYTHING CONTAINED HEREIN TO THE CONTRARY, THE EN-
TIRE LIABILITY OF OPS AND ITS SUPPLIERS/LICENSORS UNDER THESE
TERMS FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER
IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE) IS
LIMITED TO, AND SHALL NOT EXCEED, THE AGGREGATE AMOUNT ACTU-
ALLY PAID BY USER FOR ACCESS TO AND USE OF THE SERVICE IN THE
TWELVE (12) MONTHS PRIOR TO THE EVENTS GIVING RISE TO A CAUSE
OF ACTION AGAINST OPS.
Governing Law
These Terms and all claims related to it, its execution or the performance
of the parties under it, shall be construed and governed in all respects
according to the internal laws of the State of New Hampshire without
regard to the conflict of law provisions thereof. User hereby waives any
right to bring any claim against OPS in court (including any right to a trial
by jury), except as provided by the rules of the arbitration forum in which
a claim is filed. User waives any right it may have to start or participate
in, and agrees to opt out of, any class action against OPS arising from or
relating to the Service or these Terms. Any controversy or claim arising
out of or relating to an alleged breach of these Terms or the operation of
this Service shall be settled by binding arbitration in accordance with the
commercial arbitration rules of the American Arbitration Association be-
fore a single arbitrator. Any such controversy or claim shall be arbitrated
on an individual basis, and shall not be consolidated in any arbitration
with any claim or controversy of any other party. The arbitration shall be
conducted in Boston, Massachusetts and the language of such arbitration
shall be English. OPS may seek any interim or preliminary relief from
a court of competent jurisdiction necessary to protect OPS’ rights or
property pending the completion of arbitration. The arbitrator shall not
have the authority, power, or right to alter, change, amend, modify, add,
or subtract from any provision of these Terms. The arbitrator shall have
the power to issue mandatory orders and restraining orders in connection
with the arbitration. The award rendered by the arbitrator shall be final
and binding on the parties, and judgment may be entered thereon in any
court of competent jurisdiction.
Force Majeure
OPS shall not be in default or otherwise liable for any delay in or failure
of its performance under these Terms where such delay or failure arises
by reason of any Act of God, or any government or any governmental
body, war, insurrection, acts of terrorism, the elements, strikes or labor
disputes, or other similar or dissimilar causes beyond OPS’ control.
User acknowledges that the performance of certain OPS obligations may
require the cooperation of third parties designated by User and outside
the control of OPS. In the event such third parties fail to cooperate with
OPS in a manner that reasonably permits OPS to perform its obligations,
such failures shall be considered as causes beyond the control of OPS for
the purposes of this Section and shall not be the basis for a determination
that OPS is in breach of any of its obligations under these Terms or is
otherwise liable.
Notice
OPS may direct all notices intended for a User to the User’s email ad-
dress provided upon registration of the Service (which a User may update
from time to time in the User settings available within the Service). All
notices required to be delivered to OPS shall be delivered, in writing, to
SpotOnCollar.com.
Waiver
No waiver shall be implied from conduct or failure to enforce rights. No
waiver shall be effective unless in writing signed by both Parties.
Severability
If any provision of these Terms is held to be invalid, void or unenforce-
able, such provision shall be deemed to be restated to reflect as nearly
as possible the original intentions of the parties in accordance with
applicable law, and the remaining provisions of these Terms shall remain
in full force and effect.
Entire Agreement
These Terms shall constitute the complete agreement between the Par-
ties and supersedes all previous agreements or representations, written
or oral, with respect to the subject matter hereof.

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