Star RTW14M User manual

IL2880
ROLLING
TORTILLA WARMER
MODEL
RTW14M, RTW14E
RTW20M, RTW20E
Installation and
Operation
Instructions
2M-Z19213 Rev. A 10/29/2014
RTW20E
(shown with optional shelf)

2
2
These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual ac-
companying the appliance.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
NOTICE
Using any part other than genuine Star factory supplied parts relieves the
manufacturer of all liability.
Star reserves the right to change specications and product design without
notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.
Due to periodic changes in designs, methods, procedures, policies and
regulations, the specications contained in this sheet are subject to change
without notice. While Star Manufacturing exercises good faith efforts to provide
information that is accurate, we are not responsible for errors or omissions
in information provided or conclusions reached as a result of using the
specications. By using the information provided, the user assumes all risks in
connection with such use.
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance. Please record
the model number, serial number, voltage and purchase date in the area below and have it ready when you call to ensure
a faster service.
SAFETY SYMBOL
Model No.
Serial No.
Voltage
Purchase Date
Business 8:00 am to 4:30 p.m. Central Standard Time
Hours:
Telephone: [phone] Local [phone]
Fax: [phone] Local [phone]
E-mail [email protected]
[email protected]
W[email protected]
Website: www.star-mfg.com
Service Help Desk
Authorized Service Agent
Reference the listing provided with the unit
or
for an updated listing go to:
Website: www.star-mfg.com
E-mail [email protected]
Telephone: [phone] Local [phone]
Mailing Address: Star International Holdings Inc., Company
10 Sunnen Drive
St. Louis, MO 63143
U.S.A

1
2M-Z19213; Rolling Tortilla Warmer Manual
1
TABLE OF CONTENTS
Specications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Features & Benits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Uncrating & Inspecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Electrical Connetion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Assembly & Inspection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Warmer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Daily Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Wiring Diagram. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Ecploded View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12-14
SPECIFICATIONS
Mobel Voltage Hz Ph Amps Watts Powercord Dimensions Warming Surface Width
Hieght Width Depth
RTW14E 120V 60 1 10.8 1300 5-15P
16.5”
19.6875”
19.5”
14.13” (35.9 cm)240V 60 1 5.9 1426 6-15P
RTW14M 120V 60 1 10.4 1246 5-15P
RTW20E 208V 60 1 8.6 1780 6-15P
25.1875” 19.83” (49.8 cm)
240V 60 1 9.4 2247 6-15P
RTW20M 208V 60 1 8.2 1705 6-15P
240V 60 1 8.8 2122 6-15P
Width
Height
Depth IL2883

2
2M-Z19213; Rolling Tortilla Warmer Manual
IL2881
A
B
C
D
A
B
C
F
E
E
Manually Controlled
Electronically Controlled
FEATURES & BENIFITS
ATOP COVER ASSY Covers the rollers
BINFEED SHELF ASSY Allows easy and safe feeding of tortillas
C LEG Keeps unit rmly in place
D SLIDE ACCESSORY: Removable chute returns product for easy access
E CONTROL PANEL Turns unit on/off, Temperture settins
F SHELF ACCESSORY: Shelf to catch tortilla once warmed

3
2M-Z19213; Rolling Tortilla Warmer Manual
GENERAL INFORMATION
This equipment is designed and sold for commercial use only by personnel trained and
experienced in its operation and is not sold for consumer use in and around the home nor for
use directly by the general public in food service locations.
Before using your new equipment, read and understand all the instructions & labels associated
with the unit prior to putting it into operation. Make sure all people associated with its use
understand the units operation & safety before they use the unit.
INSPECTION
UN-CRATING AND INSPECTING
Unpack the unit and components from the shipping container. Remove all visible packing
material and those from inside the cooking chamber. If damage is discovered, le a claim
immediately with the carrier that handled the shipment. Do not operate the unit if it was
damaged during shipping. All shipping containers should be checked for freight damage both
visible and concealed. This unit has been tested and carefully packaged to insure delivery of
your unit in perfect condition. If equipment is received in damaged condition, either apparent or
concealed, a claim must be made with the delivering carrier.
Concealed damage or loss - if damage or loss is not apparent until after equipment is unpacked,
a request for inspection of concealed damage must be made with carrier within 15 days. Be
certain to retain all contents plus external and internal packaging materials for inspection. The
carrier will make an inspection and will supply necessary claim forms.
ELECTRICAL CONNECTION
Disconnect the unit from the power source before installing or removing any parts.
Be absolutely sure that the ground connection for the receptacle is properly wired.
Do not connect equipment to power without proper ground connections. Improper grounding
may result in personal injury or death.
CAUTION
Allow enough space around the toaster for adequate ventilation. Do not operate the unit
without the crumb tray properly positioned. Overheating and poor toasting may occur.
Read all labels on the unit and follow their instructions.
WARNING
Before making any electrical connection to this unit, check that the power
supply is adequate for the voltage, amperage and requirements stated on
the rating plate. A wiring diagram is included.
WARNING
DO NOT CUT OR REMOVE THIS PLUG OR THE GROUNDING PRONG FROM
THE PLUG. FAILURE TO COMPLY MAY RESULT IN DEATH OR SERIOUS
INJURY.
WARNING
CONNECT/PLUG UNIT INTO DEDICATED A. C. LINE ONLY SPECIFIED ON
THE DATA PLATE OF THE UNIT.
CAUTION
SOME SURFACES ARE EXTREMELY HOT DURING OPERATION AND CARE
SHOULD BE TAKEN WHILE USING THIS UNIT.
CAUTION

4
2M-Z19213; Rolling Tortilla Warmer Manual
ASSEMBLY AND INSTALLATION
The unit was shipped fully assembled and ready to plug into a standard outlet specied for its voltage and amp
draw. If improper electrical supply is determined, contact a qualied electrician prior to using the unit. Removal
and replacement of the power cord and plug voids the warranty. For assistance, contact your local authorized
service agent for service or required maintenance.
1. Place the unit in its operating location.
2. Wipe down the exterior with a damp
cloth.
3. Install the legs
4. Place the Infeed Shelf into position.
5. Place the Top Cover Inner Assy in
position, followed by the Top Cover
Assy.
ACCESSORIES
Tortilla Slide: Hang the slide using the studs
on the bottom of the unit.
Drop Shelf: Install the shelf by using the legs
to hold the shelf in place.
Optional
Accessory
IL2885
Top Cover Assembly
Top Cover Inner Assembly
Infeed Shelf
Torilla Slide
IL2886
Drop Shelf
(Optional Accessory)

5
2M-Z19213; Rolling Tortilla Warmer Manual
DAILY OPERATION ELECTRONIC
CHANGING TEMPERATURE
1. Push and hold the "SET TEMP" button for three seconds.
2. The display will ash the current top temperature setting.
3. Using the ↑ and ↓ adjust the drum heat to desired temperature
(increments of 10°)
4. Press the "SET TEMP" button again to change the IR heat setting.
5. Using the ↑ and ↓ adjust the IR heating setting (0 – 10).
6. Press the "SET TEMP" button again to save the settings and exit
program mode.
CHANGING DRUM SPEEED
1. Push and hold the ↑ and ↓ for three seconds
2. Using the ↑ and ↓ adjust the motor speed to the desired
setting (1 through 99)
3. Press the "SET TEMP" button to exit the program
CHECK TEMPERATURE SETTING
1. Press the "SET TEMP" button to check the platen temperature.
CLEAN MODE
1. Press the "CLEAN" button to enter the clean mode
a. Elements will be turned OFF and the drum will continue to turn
b. The screen will ash CLEAN and WAIT.
c. When the drum has lowered to a safe temperature the screen will ash CLEAN and READY.
2. Press the "ON/OFF" button to exit the clean mode.
WARMING PROCEDURES
1. For best results, allow the unit to pre-heat for 30
minutes before using.
2. Place your tortilla onto the Infeed Shelf and slide it
into drum.
3. Your warm tortilla will exit the bottom of the unit.
CAUTION
This unit is designed to warm dry exable
products only. DO NOT attempt to run wet
loose material through the unit.
RTW
ROLLING TORTILLA WARMER
RUN
SET ON
OFF
TEMP
CLEAN
DRUM TEMP
HR POWER
IL2887
Above: Shown with Optional Drop Shelf

6
2M-Z19213; Rolling Tortilla Warmer Manual
RTW
ROLLING TORTILLA WARMER
D
R
U
M
T
O
P
H
E
A
T
OFF
150
200
250
300
350
400
450
500
IL2888
DAILY OPERATION - MANUAL
WARMING PROCEDURES
1. Turn the unit "ON" by turning the Drum "ON"
2. Turn the Top Heat "ON"
3. Set Heat to: 500°F
4. For best results, allow the unit to pre-heat for 30 minutes before using.
5. Place your tortilla onto the Infeed Shelf and slide around the drum.
6. Your warm tortilla will exit the bottom of the unit.
CAUTION
This unit is designed to warm dry exable products only.
DO NOT attempt to run wet loose material through the unit.
CHANGING DRUM SPEEED
1. Remove the plug on the bottom on the control side.
2. Using a at screwdriver, adjust the poteniometer to increase or
decrease the drum speed.
3. Reinstall the plug.
IL2887
Above: Shown with Optional Drop Shelf
IL2890

7
2M-Z19213; Rolling Tortilla Warmer Manual
CLEANING
Preventive maintenance for your unit consists of the following recommended cleaning procedures. To
keep your tortilla roller in top operating condition, these steps should be performed daily or weekly as
indicated.
Daily Cleaning
1. Press and hold the CLEAN button to enter cleaning mode.
a. The screen will ash “CLEAN” “WAIT” while the unit cools down to a safe temperature.
b. The screen will ash “CLEAN” “READY” when the unit has cooled to a safe temperature.
2. Remove the Top Cover Inner assembly and wipe it down with a damp cloth.
3. Remove the Infeed Shelf & (optional) Slide and wash using warm water and mild detergent.
4. Wipe the drum using a damp cloth.
5. Reassemble the parts previously removed.
DO NOT IMMERSE OR LET THE UNIT STAND IN WATER.
DO NOT HOSE DOWN THE UNIT OR THE TABLE/COUNTER IF THE
UNIT IS ON THE TABLE/COUNTER.
KEEP AWAY FROM RUNNING WATER.
DO NOT use caustic cleaners on any surface of the unit, or Teon Sheet
WARNING
CAUTION
Wipe with damp Cloth
Clean using warm water
and mild detergent
IL2889

8
2M-Z19213; Rolling Tortilla Warmer Manual
MAINTENANCE PROCEDURES
A. Replacing the Fan Motor
1. DISCONNECT UNIT FROM POWER SOURCE
2. Remove the screws holding the rear panel and lower the panel.
3. Remove the (4) screws holding the fan motor and fan guard.
4. Unplug the power supply cord from the fan motor.
5. Put replacement motor and existing fan guard in place and secure with previously removed
hardware.
6. Reconnect power supply cord to fan motor.
7. Secure the rear panel using hardware previously removed.
B. Replacing the Belt Drive Motor
1. DISCONNECT UNIT FROM POWER SOURCE
2. Remove the right side panel
3. Remove sprocket & chain from drive motor.
4. Remove the rear panel
5. Disconnect the tachometer connection on the top of the drive motor.
5. Disconnect drive motor wire connection from speed control.
6 Remove the (4) screws securing drive motor to gear motor mount
7. Remove the drive motor out of the rear of the unit.
8. Install the new Drive Motor to the existing Gear Motor Mount using existing hardware
9. Connect the new drive motor to speed control.
10. Reconnect the tachometer to the top of the drive motor.
11. Connect Drive Motor Sprocket & Chain make sure it’s lined up with the Driven Sprocket
12. Install Side & Rear Panels
NOTE The two sprockets should line up parallel with each other, so the chain does not twist
any during operation. Also the hub gets installed closets to the motor.
C. Clean the Air Intake (Once A Week)
1. DISCONNECT UNIT FROM POWER SOURCE.
2. Use a vacuum cleaner and or a damp cloth to clean the air intake.
D. Lubricate the Chain & Sprockets (Every 6 Months)
1. DISCONNECT UNIT FROM POWER SOURCE.
2. Remove right side panel exposing chain drive.
3. While wearing rubber gloves and using an extreme pressure,
synthetic chain lubricant with a temperature range up to
400°F (204°C) lubricate chain and sprockets. Apply liberally.
This grease is available as part no. 1L-Z12397 .
4. Replace side panel, Reconnect power source and test unit.