Star SM-L200 SERIES User manual

Mobile Printer
SM-L200 SERIES
Hardware Manual

Federal Communications Commission
Radio Frequency Interference
Statement
This device complies with Part 15 of FCC Rules and Industry Canada’s licence-exempt RSSs. Operation is subject
to the following two conditions:
(1)
This device may not cause interference, and
(2)
This device must accept any interference, including interference that may cause undesired operation of this
device.
Le pr
é sent appareil est conforme aux la partie 15 des r è gles de la FCC et CNR d'Industrie Canada applicables aux
appareils radio exempts de licence.
L'exploitation est autoris
é e aux deux conditions suivantes :
(1) l'appareil ne doit pas produire de brouillage;
(2) l'utilisateur de l'appareil doit accepter tout brouillage radio
é lectrique subi, m ê me si le brouillage est
susceptible d'en compromettre le fonctionnement.
FCC CAUTION
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
For compliance with the Federal Noise Interference Standard, this equipment requires a shielded cable.
For RF interference suppression, if a ferrite core is provided with this advice, affix it to the interface cable.
NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
CAN ICES-3 (B) / NMB-3 (B)
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and
meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio
frequency (RF) Exposure rules. This equipment has very low levels of RF energy that it deemed to comply
without maximum permissive exposure evaluation(MPE). But it is desirable that it should be installed and
operated keeping the radiator at least 20cm or more away from person’s body (excluding extremities: hands,
wrists, feet and ankles).

Cet
é quipement est conforme aux limites d’’exposition aux rayonnements é nonc é es pour un environnement
non contrôl
é et respecte les r è gles les radio é lectriques (RF) de la FCC lignes directrices d’exposition dans le Suppl
é ment C à OET65 et d’’ exposition aux fr é quences radio é lectriques (RF) CNR-102 de l’’ IC. Cet é quipement é met
une
é nergie RF tr é s faible qui est consid é r é e conforme sans é valuation de l’’ exposition maximale autoris é e.
Cependant, cet
é quipement doit ê tre install é et utilis é en gardant une distance de 20 cm ou plus entre le
dispositif rayonnant et le corps (
à l’’exception des extr é mit é s : mains, poignets, pieds et chevilles).

<Europe model> Declaration of Conformity
We declare, under our solo responsibility, that the product to which this declaration relates complies
with the provisions of following European Directives:
2014/53/EU
2011/65/EU , 2015/863
harmonised standard
RADIO ：EN 300 328 V2.1.1
EMC ：EN 301 489-1 V2.1.1
EN 301 489-17 V3.1.1
EN 55032 : 2015
(Comments：EN 55032:2012 is included in EN 55032:2015.)
EN 61000-3-2 : 2014
EN 61000-3-3 : 2013
EN 55024 : 2010+A1:2015
SAFETY ：EN 62368-1 : 2014 /AC：2015
EN 62479 : 2010
ENVIRONMENT：EN 50581: 2012
Manufacturer's Name Star Micronics Co.,Ltd.
Manufacturer's Address 20-10 Nakayoshida, Suruga-ku, Shizuoka-shi,
Shizuoka 422-8654 Japan
Importer's Name Star Micronics Europe Ltd.
Importer's Address Star House, Peregrine Business Park, Gomm Road,
High Wycombe, Bucks. HP13 7DL, U.K.
Type of Equipment Thermal Printer
Model Name SM-L200 , SM-L204
Ref. Radio Report No. 17071100-CE-R1 , 17071100-CE-R2
Ref. EMC Report No. 17071100-CE-E
Ref. Safety Cert. No. 17071100-CE-H , 17071100-CE-S
Ref. Environ. Report No. SM-L200-RoHS-02
Place High Wycombe - U.K. (Signature)
Date 06-12-2017 David Pearce (Full Name)
Year of 1st CE mark '15 Technical Director (Position)
Refer to OR Code below

Trademark acknowledgments
SM-L200: Star Micronics Co., Ltd.
Notice
All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s
express permission is forbidden.
The contents of this manual are subject to change without notice.
All efforts have been made to ensure the accuracy of the contents of this manual at the time of going to
press. However, should any errors be detected, STAR would greatly appreciate being informed of them.
The above notwithstanding, STAR can assume no responsibility for any errors in this manual.
iPad, iPhone, iPod touch, and Retina are trademarks of Apple Inc., registered in U.S. and other countries.
iPad Air, iPad mini and lightning are trademarks of Apple Inc.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license.
Android is a trademark of Google Inc.
Windows is a registered trademarks of Microsoft Corporation.
The Bluetooth®word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc.
Copyright © 2015-2019 Star Micronics Co., Ltd.

Caution Symbol
This symbol is placed near the thermal head to indicate that it may be hot.
Never touch the thermal head immediately after the printer has been used. Let the thermal
head cool for a few minutes before touching it.
This symbol is placed near the thermal head to indicate that it is easily damaged. Observe
the precautions for handling electrostatic sensitive devices.
Safety Precautions
To use this product in safety, please follow the precautions given below.
WARNING
If you notice smoke, a strange smell, or a strange sound, turn off the power immediately, and remove the
USB cable and/or battery pack. Then contact the dealer.
If any foreign material (metal scraps, water, or other fluid) enters the printer, immediately turn off the
printer and remove the USB cable and/or battery pack. Then, contact your dealer for advice. Continued
use of the printer could result in a fire.
Never attempt to repair the printer yourself. Also do not disassemble or modify the product. Doing so
could lead to injury, fire, or electric shock.
Do not touch the tear bar.
- There is a tear bar inside the paper outlet slot. Neither put your hand in the paper outlet slot while
printing is in progress, or put your hand into the outlet even when printing is not in progress.
- The printer cover can be opened when replacing the paper. However, since the tear bar is on the inside of
the printer cover, be careful not to place your face or hands too close to the tear bar.
During and immediately after printing, the area around the thermal head is very hot.Do not touch it, as you
could be burned.
If any battery fluid gets on your skin or clothing, immediately wash the affected area with fresh water.
Otherwise, skin damage may result.
The battery pack may be hot immediately after the product has been used.
Please be sure to read

 Using the Printer
Some semiconductors can be damaged by static electricity.Be sure to turn off the printer when inserting or
removing the battery pack.
Do not drop the printer or hit it against a hard object.
Do not open the printer cover while the printer is printing.
Before you open the printer cover, make sure that printing data is not being sent to the printer.
Do not unplug or plug in a USB cable while the printer is printing or during communication.
Do not touch a USB connector while the printer is printing.
Turn off the printer when you are not using it.
When the printer is used in a low temperature environment, the battery's performance will be diminished,
and the amount of time that you can use the printer for may be reduced.
Do not pull out paper while the printer cover is closed.
The heating element and the driver IC of the thermal head are easily damaged. Do not touch them with
metal objects, sandpaper, etc.
Printing quality may suffer if the thermal head heating element becomes soiled by being touched with
your hands. Do not touch the thermal head heating element.
There is a risk of damage to the driver IC of the thermal head from static electricity.
Never directly touch the IC.
Do not operate the printer if there is moisture on the front surface of the head from condensation, etc.
Thermal Paper Handling
Only use thermal paper with the designated specifications.The printing quality and working life of the
thermal head cannot be guaranteed if any paper other than that recommended is used. In particular,
if ion concentration of [Na+, K+, C1-] is high, it may drastically reduce the working life of the thermal head.
Please exercise caution.
Store the thermal paper in a cool, dry, dark location.
Do not rub the thermal paper with a hard object.
Do not leave the thermal paper in contact with plastic film, an eraser, or adhesive tape for a long period of
time.
Do not stack the thermal paper on fresh diazo copies or wet-type copies.
Do not use chemical glue on the thermal paper.
Do not use thermal paper that has been stored for a long period .

Operating Environment for the Printer
Before actually unpacking the printer, you should take a few minutes to think about where you plan to use
it. Remember the following points when doing this.
Do not use the printer in an environment in which it will be subject to strong shaking while it is printing.
Be careful to ensure that the printer is not exposed to direct sunlight.
The appropriate environment for using the printer is described below.
Temperature: 0°C to 50°C
Humidity: 20% RH to 85% RH (no condensation)
Do not place the printer near a copying machine or other device that produces a strong electromagnetic
field.
Keep the printer sufficiently removed from heaters and other sources of heat.
Use the printer in a clean, low-humidity environment that is free from dust.
Avoid using the printer in high-humidity rooms.
Printer Maintenance
Please perform the following maintenance every 6 months.
Thermal head
Dip a cotton swab in an alcohol solvent (ethanol, methanol, or isopropyl alcohol), and clean the heating
area of the head.
Platen
While turning the platen, use a soft dry cloth to lightly rub the entire surface of the platen and remove any
foreign objects.
Paper storage unit and the surrounding area
Remove any dirt, dust, pieces of paper, etc., from the paper storage unit.
Card reader
Regularly blow air onto the card reader to remove any dust from the card slot.
Using a Magnetic Card
Do not bring magnets near the card, and do not store the card near a device that produces a magnetic field
(such as a mobile phone, speaker, or TV). If you do so, the data on the card may be deleted.
Do not leave the card in a high-temperature environment (such as the dashboard of a car).If you do so, the
card may bend.
Do not touch the card with dirty or wet hands. Also, do not attach adhesive tape or glue to the card. Failing
to follow the above precautions could cause the card to stop working properly.

Table of Contents
1. Product Overview .................................................................................................................................................1
1.1 Printer & Accessories..................................................................................................................................2
1.2 Appearance and Components ....................................................................................................................3
2. Setup.....................................................................................................................................................................4
2.1 Battery Pack ................................................................................................................................................4
2.1.1 Inserting into the Printer .................................................................................................................4
2.1.2 Charging the Battery........................................................................................................................5
2.2 Connecting a tablet or PC to the printer (pairing) ......................................................................................9
2.2.1 iOS..................................................................................................................................................10
2.2.2 Android ..........................................................................................................................................10
2.2.3 Windows10....................................................................................................................................11
2.3 Loading Paper ...........................................................................................................................................12
2.4 Belt Clip.....................................................................................................................................................14
2.4.1 Attaching to the Printer .................................................................................................................14
2.4.2 Using the Belt Clip..........................................................................................................................14
3. Printer Features ..................................................................................................................................................15
3.1 Control Panel ............................................................................................................................................15
3.1.1 Button ............................................................................................................................................15
3.1.2 Panel Lamp ....................................................................................................................................16
3.1.3 OLED Indication .............................................................................................................................16
3.1.4 Buzzer Description .........................................................................................................................17
3.2 Self Test.....................................................................................................................................................17
3.2.1 Self Test Procedure ........................................................................................................................17
3.2.2 Printing the Bluetooth Device Name and MAC Address................................................................18
3.3 Memory Switch Settings ...........................................................................................................................19
3.4 Instruction for Power Management .........................................................................................................26
3.4.1 Standby Time.................................................................................................................................26
3.4.2 Auto-Off Time ................................................................................................................................26
3.4.3 Smart Power Option (Supported from firmware version 1.3) .......................................................26
3.5 Magnetic Card Reader (For MSR model) ..................................................................................................27
4. Paper...................................................................................................................................................................29
4.1 Paper Specification ...................................................................................................................................29
4.2 Recommended Paper ...............................................................................................................................29
4.3 Printing Range...........................................................................................................................................29
4.4 Specification of Black Mark.......................................................................................................................30
5. General Specification..........................................................................................................................................31

1
1. Product Overview
This printer is perfect for mobile banking systems, retail, POS (point of sale) terminals and other forms of mobile
computing.
The characteristics of this printer are listed below:
•Pocket size (83x122.5x44mm)
•Extremely light and mobile (220g including Battery pack)
•Ultra-long standby time(20h) and continuously work for 1.2 hours
•1.2m Drop Resistance
•Very silent printing thru direct thermal printing method
•Print speed 35mm/s (Paper feed 70mm/s)
•Support Bluetooth Ver3.0/4.0[BLE] Dual Mode
•Support Secure Magnetic Stripe Reader <Model with Card Reader>
*AES or 3DES encryption
*DUKPT Key Management
•Support Graphic OLED(128x64 dots) with Blue Backlight
•Belt Clip as a standard accessory
•Support text and graphic printing
•Drop-in design that makes it easy to load paper
•A printer cover that can be opened with the touch of a button
•Printer cover open sensor, Paper-out sensor and Black mark sensor

2
1.1 Printer & Accessories
The printer is packaged with the following accessories.
If any of these accessories is broken or missing, please contact the dealer that you bought the product.
Printer Battery Pack Printer paper sample
Belt Clip USB Cable Safety Instruction Sheet
The optional items for this printer are listed below.
Battery Pack Charging Cradle
USB Cable
Easy Setup Guide

3
1.2 Appearance and Components
OLED

4
2. Setup
2.1 Battery Pack
2.1.1 Inserting into the Printer
1. Make sure that the printer has been turned off before you insert or remove the battery pack.
2. Insert the battery pack into the back of the printer as in the figure shown below, following the direction of
the arrow.
3. To remove the battery back, pull back the hook, and use the opposite procedure from the one you
used to insert the battery pack.

5
2.1.2 Charging the Battery
Insert the battery pack into the printer to charge it.
Plug in socket with USB charging.
When battery pack runs out of power, the battery icon will flash. It powers off automatically when continues
printing. If you want to go on, please charge it.
Battery charging status descriptions are as follows:
While Charging Charging is completed
When power ON Power lamp is Flashing in green
Power lamp is constant on
*But if printer goes into Stand-by
mode, power lamp will keep flash
1 time/second.
When power OFF Power lamp is Flashing in green Power lamp is off
NOTE: However, a low-grade car charger may cause a trouble due to a sudden change of voltage.
Use the charger that satisfies the USB standard.
Charging via PC.
USB Cable
(Standard Accessory)
Printer Status

6
Notes about the Battery Pack
General Battery Characteristics
The battery is a consumable and its performance over time gradually decreases.
While not in use, the battery will slowly discharge itself.
Prepare a battery pack that has been charged relatively recently (1 to 2 days earlier).
To ensure that the battery lasts for a long time, we recommend that you turn off the printer whenever
possible.
When used at low temperatures, battery performance will temporarily decline. Be sure to have a fully-
charged spare battery standing by if the printer will operate in a cold environment.

7
Charging the Battery Pack
The battery pack can be charged at ambient temperatures between 0 and 40°C.
The time required to charge the battery pack varies depending on the voltage and the ambient
temperature. Normally, it takes 4 to 5 hours to charge the battery pack.
It will take longer to charge the battery pack if you print while charging the battery pack.
Do not remove the battery pack while it is being charged.
Fully charge the battery prior to using the printer. Otherwise, the performance of the battery may be
affected.
There is no need to completely discharge or use up a rechargeable Lithium-ion battery before recharge it.
It is normal for the battery pack to be hot after it has finished charging or been used.
Do not recharge a battery pack that has just been fully charged.
Battery Pack Life
The battery can be charged approximately 300 times in the normal temperature range without losing
performance. If an extreme decline in the running time of the battery is noticed, the battery is reaching
the end of its usable life. It is recommended to replace the old battery with a new one.
Notes about Using the Battery Pack
Only use a designated battery pack.
Only use the designated battery charging method.
You cannot use a USB cable other than the designated USB cable.
Do not throw the battery into a fire, place it near a flame or heating device, or leave it in a hot environment
(under direct sunlight, in a car, etc.).
Do not use a battery pack that has been dropped or subjected to a shock in some other way.
Do not disassemble or modify the battery pack.
Do not short the terminals of the battery pack or get it wet.
Do not place the battery pack in a bag with a small metal object (such as a key).
If any battery fluid gets on your skin or clothing, immediately wash the affected area with fresh wate r.
Otherwise, skin damage may result.

8
Notes about Storing the Battery Pack
The characteristics of the battery pack may degrade if you store it in a charged state for a long period of
time. If you do not intend to use the battery pack for a while, use up its power before storing it.
If you do not intend to use the battery pack for a long time, be sure to remove it from the printer.
Keep the battery out of the reach of children. In addition, be careful that children do not remove the
battery.
Store the battery pack in a cool place.
* We recommend that you store the battery pack in a dry area with an ambient temperature of 15
to 25 ℃.
* Avoid storing the battery in locations with high or extremely low temperatures.
Battery Disposal and Recycling
A battery pack is used to power this device. Since the disposal process of batteries varies from country to
country, refer to the appropriate measures mandating the disposal method of the country in which this device is
used.
< For U.S.A. and Canada >
Lithium-Ion batteries are recyclable. You can help preserve our environment by
returning your used rechargeable batteries to the collection and recycling
location nearest you. For more information regarding recycling of rechargeable
batteries,call toll free 1-800-822-8837, or visit http://www.rbrc.org/
If battery pack is not in use for a long time, please remove it after fully charged. And it should be
recharged every 3 months.
When power is low,battery should be charged in time. If the printer automatical
ly power down
because of low power, be sure to charge the battery in 15 days. Otherwise, it will cause permanent
damage to the battery.

9
2.2 Connecting a tablet or PC to the printer (pairing)
1. Press and hold MODE button for approx. 2 seconds, and printer is turned on.
Then, it is ready to pair with another Bluetooth device.
2. If necessary, enter the following information into the terminal that you are using.
PIN: 1234 (default)
Device name: “STAR L200-XXXXX”(default)
Device name: “STAR L204-XXXXX”(MSR model)
(XXXXX is the last digits of the Product Serial Number)
Notes:
1.SM-L200 has two Bluetooth modes:
a) One is Bluetooth Ver3.0 with PIN for Android or Windows system. PIN and Device name can be changed
through Star Utility. To obtain this utility, please contact with your dealer.
b) Another is Bluetooth 4.0(BLE) without PIN for iOS system.
2.SM-L200 changes the Bluetooth mode automatically by host system
3.Pairing sets one by one in order, otherwise it can‘t figure out which one succeeds in pairing.
You can test the connectivity with a host device by using StarIO SDK Application which is available
on Apple Store and Google play
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such
marks by Star is under license.(Design and specifications subject to change without notice.)

10
2.2.1 iOS
1. Press and hold MODE button for approx. 2 seconds, and printer is turned on.
2. Pairing is not required. Select the model from your application.
Device name: “STAR L200-XXXXX”(default)
(XXXXX is the last five digit number written in the "Serial No." column on the bottom of the printer.)
2.2.2 Android
1. Press and hold MODE button for approx. 2 seconds, and printer is turned on.
2. Open the tablet settings screen and select Bluetooth.
3. Turn ON Bluetooth.
Select the displayed device name (STAR L200-XXXXX), and enter the PIN code.
4. When the device name is displayed under "Paired devices", pairing is completed.

11
2.2.3 Windows10
1. Press and hold MODE button for approx. 2 seconds, and printer is turned on.
2. Open SETTINGS , select [Devices] - [Bluetooth].
3. Turn ON Bluetooth.
Select the displayed device name (STAR L200-XXXXX), and enter the PIN code.
4. When "Connected" is displayed, pairing is completed.
You can test the connectivity with a host device by using Star IO SDK Application which is
available on Apple Store and Google play.