STARLINK Charger 2.0 User manual

Your StarLink
Charger 2.0
User Manual
Instructions for:
StarLink Charger 2.0 (mRIC R or RIC RT)
StarLink Custom Charger 2.0
For charging mRIC R, RIC RT, &
custom rechargeable hearing aids

2
StarLink Charger 2.0:
mRIC R
RIC RT
Chargers covered in this user manual
(select yours):
Congrats on your new charger!
Use this helpful manual to get to know your new
charger – and get the most out of every day with
reliable charging to power your hearing aids.
StarLink Custom Charger 2.0
StarLink
Charger 2.0
StarLink
Custom Charger 2.0

TOC | 3
Table of contents
1. Get to know your charger
Meet your charger 4
Use your charger 5
Care for your charger 7
Troubleshooting guide 8
2. Additional guidance
Intended use 11
FCC information 13
Regulatory information 14

4 |Get to know your charger
Meet your charger
Overview
1. Earbud/earmold space
2. Charging slots
3. Indicator lights
4. USB-C port
5. Power cord
Front view
2
4
1
Back view
5
3

Get to know your charger 5
Use your charger
It is recommended that you fully charge your
hearing aids before using them.
To charge your hearing aids:
1. Plug your charger into an external power
source, like a wall outlet.
The indicator lights turn white when your
charger is connected. You’re now ready
to charge.
Reminder – These StarLink chargers require an
external power source to charge hearing aids
(e.g., a wall outlet).

6 |Get to know your charger
2. Place your hearing aids in the charging slot:
• The right indicator light turns ON for 2
seconds when you insert the right hearing aid.
• The left indicator light turns ON for 2 seconds
when you insert the left hearing aid.
• Rest the earbuds or earmolds in the open
earbud/earmold space. Your hearing aids will
turn OFF and start charging.
Charger can be open or closed while charging.
3. Check the charging status of your hearing aids
using the indicator lights on the inside of the
charger. Reference table on following page.
NOTE: If the indicator lights do not turn ON
or follow the indicator status behavior in step 3,
your charger may need to be plugged in.
See the Troubleshooting guide on p.8.

Get to know your charger 7
LED Status Charging Status
Blinking Charging in progress
Solid Charging complete
Your hearing aids will fully charge in 3.5 hours.
4. Take your hearing aids from the charger.
They will turn ON – ready to wear.
Before using your hearing aids for the first time,
please see your rechargeable hearing user manual.
Turbo Charging
Your charger comes with on-board turbo charging.
Turbo charging automatically occurs when your
battery is low. The hearing aid will rapidly charge,
giving you approximately 3 hours of use time in
only 10 minutes of charging.
Care for your charger
Cleaning tips
Keep your charger clean. This helps prevent
damage from moisture and debris:
• Use the cleaning tool that came with your
charger to clear debris from the charging
ports. This is where you insert your hearing
aids for charging.

8 |Get to know your charger
• Do not use water, cleaning fluids or solvents
to clean the charging contacts. These can
damage your charger.
• Try to keep the lid closed to prevent buildup
of dust and debris.
Storage tips
Store your charger in a clean and dry area.
This helps preserve the life of your charger
and rechargeable hearing aid batteries:
• Choose a dresser or shelf in a room other
than a bathroom or kitchen.
• Be sure the storage location is cool to avoid
damage. Skip areas with extreme heat like a
windowsill or hot car.
• It’s safe to leave your charger plugged in while
wearing your hearing aids. But if you won’t be
using it for an extended period (over a week),
remove the power cord from your charger
and/or external power source.
Troubleshooting guide
Problems with your charger? Try these tips. If issues
continue, contact your hearing care professional.

Get to know your charger 9
Symptom Possible
causes Solutions
Applicable chargers: StarLink Charger 2.0
(mRIC R or RIC RT), StarLink Custom Charger 2.0
Left
indicator
light is
blinking
rapidly
Left hearing aid
has an electrical
issue. (This can
prevent charging.)
Contact your
hearing care
professional
for help.
Charger has
lost or cannot
establish
communication
with the
hearing aid.
1. Take your
left hearing
aid from the
charging slot.
2. Return it to the
charging slot.
Right
indicator
light is
blinking
rapidly
Right hearing aid
has an electrical
issue. (This can
prevent charging.)
Contact your
hearing care
professional
for help.
Charger has
lost or cannot
establish
communication
with the
hearing aid.
1. Take your
right hearing
aid from the
charging slot.
2. Return it to the
charging slot.

10 |Get to know your charger
Symptom Possible
causes Solutions
Applicable chargers: StarLink Charger 2.0
(mRIC R or RIC RT), StarLink Custom Charger 2.0
Indicator
light
remains
OFF when
hearing aid
is placed
into the
charging
slot.
Charger is
not plugged
into an
external
power
source or
a working
external
power
source.
Test another external
power source to ensure
your charger has power
(e.g., a wall outlet or
other power supply).
Hearing
aid is in
the wrong
position in
the charging
slot.
1. Take your hearing aid
from the charging
slot.
2. Return it to the
charging slot.
3. Ensure proper
seating on charging
slot.
Charger
failure.
Contact your hearing
care professional
for help.

Additional guidance | 11
Intended use
INTENDED USE:
These hearing aid chargers are intended to charge lithium-ion rechargeable
hearing aids, and are to be used with the patient’s selected hearing aid
solution. For information about your hearing aid, please consult the hearing
aid specific user manual.
Your charger is designed to operate in public and residential environments
and is designed to comply with international Electromagnetic Compatibility
emissions and immunity standards for medical devices. However, it is
still possible that you may experience interference caused by power line
disturbances, airport metal detectors, electromagnetic fields from other
medical devices, radio signals and electrostatic discharges.
If you use other medical devices or wear implantable medical devices
such as defibrillators or pacemakers and are concerned that your hearing
instruments might cause interference with your medical device, please
contact your physician or the manufacturer of your medical device for
information about the risk of disturbance.
Your charger should not be used during an MRI procedure or in a hyperbaric
chamber or other oxygen-rich environments.
Your charger is not formally certified to operate in explosive atmospheres
such as may be found in coal mines or certain chemical factories.
10% rH
95% rH
-10° C
45° C Your charger should be stored and transported within
the temperature, humidity, and pressure ranges of
-10°C (14°F) to 45°C (113°F),10%-95% rH, and 70 kPa –
106 kPa (equivalent to altitudes from 1,200 ft (380 m)
below sea level to 10,000 ft (3,000 m).
The charging temperature range is between 10°C (50°F) and 40°C (104°F)
and between 10%-95% RH and 70 kPa-106 kPa.
CAUTIONS:
• If the product is hot, do not touch it until cool.
• If the product is not working, do not disassemble. Due to a shock hazard,
contact the manufacturer and send the device in for repair.
• Keep out of reach from children. Do not ingest anything in the package.
• Any cords and AC adapters must be approved or listed by a Nationally
Recognized Testing Laboratory.
Clinical benefit
The charger itself does not provide a direct clinical benefit. An indirect
clinical benefit is provided by enabling the parent device (rechargeable
hearing aids) to achieve their intended purpose.

12 |Additional guidance
We are required by regulations to provide the following warnings:
WARNING: Use of wireless charger directly next to other
electronic equipment should be avoided because it could result in
improper performance. If such use is necessary, note as to whether
your hearing aids and the other equipment are operating normally.
WARNING: Use of accessories, components or replacement parts
other than those provided by the manufacturer of your charger could result
in increased electromagnetic emissions and decreased electromagnetic
immunity and could result in degradation of performance.
WARNING: If Portable Radio Frequency communications
equipment is used closer than 30 cm (12 inches) from your charger,
degradation of the performance of your charger could result. If this
occurs, move away from the communications equipment.
DO NOT OPEN CHARGER, NO USER-SERVICEABLE
PARTS INSIDE
These StarLink chargers have a rating of IP 22 per IEC 60529. This means
the unit is protected against solid objects over 12 mm, such as fingers and
falling water drops, such as condensation.
Do not connect the charger to any devices not described in this user
manual.
The service life of these StarLink 2.0 chargers is 3 years.
These StarLink chargers have been tested to, and have passed, the
following emissions and immunity tests:
• IEC 60601-1-2 radiated and conducted emissions requirements for
a Group 1 Class B device as stated in CISPR 11.
• Harmonic distortion and voltage fluctuations affecting the power
input source as stated in Table 2 of IEC 60601-1-2.
• RF radiated immunity at a field level of 10 V/m between 80 MHz and
2.7 GHz as well as higher field levels from communications devices as
stated in Table 9 of IEC 60601-1-2.
• Immunity to power frequency magnetic fields at a field level of 30 A/m
and proximity magnetic fields as stated in Table 11 of IEC 60601-1-2.
• Immunity to ESD levels of +/- 8 kV conducted discharge and +/- 15 kV
air discharge.
• Immunity to Electrical fast transients on the power input at a level of
+/- 2 kV at a 100 Hz repetition rate.
• Immunity to Surges on the power input of +/- 1 kV line to line.
• Immunity to conducted disturbances induced by RF fields on the
power input as stated in Table 6 of IEC 60601-1-2.
• Immunity to voltage dips and interruptions on the power input as
stated in Table 6 of IEC 60601-1-2.

Additional guidance | 13
EU ADVERSE EVENT REPORTING
Any serious incident that has occurred in relation to your Starkey
device should be reported to your local Starkey representative and the
Competent Authority of the Member State in which you are established.
A serious incident is defined as any malfunction, deterioration in the
characteristics and/or performance of the device, or inadequacy in the
device user manual/labeling which could lead to the death or serious
deterioration in the state of health of the user, OR could do so upon
recurrence.
FCC information
These devices comply with part 15 of the FCC rules and with ISED Canada
license-exempt RSS standards. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this
device must accept any interference received, including interference that
may cause undesired operation of the device.
NOTE: The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to this equipment.
Such modifications could void the user’s authority to operate the
equipment.

14 |Additional guidance
Waste from electronic equipment must be
handled according to local regulations
Consult user manual
Keep dry
Starkey Labs Canada Co.
2476 Argentia Road, Suite 301
Mississauga, ON L5N 6M1
www.starkeycanada.ca
Regulatory information
Starkey Laboratories (Germany) GmbH
Weg beim Jäger 218-222
22335 Hamburg
Germany
EEA/EU/EC European Authorised
Representative symbol
INSTRUCTIONS FOR DISPOSAL OF OLD ELECTRONICS
Starkey Laboratories, Inc. encourages, the EU requires, and your local
community laws may require, that your hearing aids and charger
be disposed of via your local electronics recycling/disposal process.
Please include this manual when disposing of your charger.

Additional guidance | 15
Symbol Symbol Meaning Applicable
Standard
Symbol
Number
Manufacturer symbol – To identify the
manufacturer of a product
Manufacturer BS EN ISO 15223-1:2021 5.1.1
EEA/EU/EC European Authorised
Representative symbol
Authorized representative in
the European Community BS EN ISO 15223-1:2021 5.1.2
Date of manufacture symbol – To indicate the
date on which a product was manufactured
Date of Manufacture BS EN ISO 15223-1:2021 5.1.3
Indicates the manufacturer’s catalogue
number so the medical device can be
identified
Catalogue Number BS EN ISO 15223-1:2021 5.1.6
Serial Number BS EN ISO 15223-1:2021 5.1.7
Medical Device BS EN ISO 15223-1:2021 5.7.7
Keep Dry BS EN ISO 15223-1:2021 5.3.4
Temperature Limit BS EN ISO 15223-1:2021 5.3.7
Humidity Limitation BS EN ISO 15223-1:2021 5.3.8
Caution BS EN ISO 15223-1:2021 5.4.4
General warning sign
EC 60601-1, Reference
no. Table D.2, Safety
sign 2
ISO 7010-W001
Refer to instruction manual/
booklet
EC 60601-1, Reference
no. Table D.2, Safety
sign 10
ISO 7010-M002
WEEE (Waste Electrical and Electronic
Equipment) Directive symbol
Collect Separately DIRECTIVE 201
2/19/EU (WEEE) Annex IX
Class II or double insulated electrical
appliance symbol
Class II equipment IEC 60417 Reference no.
Table D.1
Symbol 9 (IEC
60417- 5172)
Direct current IEC 60601-1 Reference
no. Table D.1 IEC 60417-5031
Recycling Symbol
European Parliament
and Council Directive
94/62/EC
Annex I-VII

©2023 Starkey Laboratories, Inc. All Rights Reserved. 9/23 BKLT3200-01-EN-XX-CA
Patent: www.starkey.com/patents
StarLink and Starkey are trademarks of Starkey Laboratories, Inc.