Stelpro Pulsair ARWF series User manual

INSARWF0509
Replacement component list included
User’s guide
“ARWF” series
Wall fan heater
www.stelpro.com
For further information or to consult this guide on line, please visit our Web site.
This unit complies with
the CSA and UL standards

INSARWF0509
Before installing and operating this product, the user and/or installer must read, understand and follow these instructions and keep them handy
for future reference. If these instructions are not followed, the warranty will be considered null and void and the manufacturer deems no further
responsibility for this product.
This product must be installed by a qualified person and connected by a certified electrician, according to the electrical and building
codes effective in your region.
The following instructions must be adhered to in order to avoid personal injuries or property damages, serious injuries and potentially fatal
electric shocks.
Protect the heating unit with the appropriate circuit breaker or fuse, in accordance with the nameplate.
Make sure the line voltage (volt) is consistent with that indicated on the unit’s nameplate.
This unit must be grounded.
Switch off the power at the circuit breaker/fuse before installing, repairing and cleaning the unit.
Make sure the unit is appropriate for the intended use (if needed, refer to the product catalog or a representative).
Recommended heating capacity:
1,25 W/cubic foot (0.03 m³).
It corresponds to 10 W/square foot (0.09 m²) based on a standard ceiling height of 8 feet (2.44 m). The recommended capacity is usually
sufficient for normal heating needs. Please note that the insulation quality of walls and windows are some of the factors that influence heat
losses, which modify the required capacity to heat a room. If needed, refer to a specialist who will be able to calculate these heat losses and
optimize the required capacity or consult the “Online heating calculation” section of the Stelpro Design Web site (residential buildings). To heat
a large room and increase your comfort, it is recommended to install several units instead of one. For example, 2 X 1000 W rather than 1 X 2000
W.
If the unit’s capacity is insufficient for the size of the room, it will be in operation continuously, and may become defective earlier and turn
yellow.
Do not install the unit where objects or pieces of furniture could be heat damaged.
Respect distances and positions indicated in the installation section.
If the installer or the user modifies the unit, he will be held responsible for any damage resulting from this modification, and the CSA certification
could be void.
This unit must not come into contact with a water source and must be protected from splashes (e.g. a wet mop). Do not use it if any part has
been immersed. Moreover, do not turn it on or off when standing in water or if your hands are wet.
When mounting the unit, make sure that the anchorage used can support the total weight of the unit with the mounting brackets.
When cutting or drilling into a wall, do not damage electrical wiring and other hidden utilities.
Do not install this product on walls made of synthetic material such as, but not limited to, carpet and wallpaper.
When starting up the unit for the first time or after a long period, it is normal that it produces some temporary odours and whitish smoke.
Because this unit is hot when in use, it may pose risks even in normal operation. Therefore, be careful and responsible when using it. To avoid
burns, do not let bare skin touch hot surfaces. Let the unit cool down for a few minutes before handling it (it stays warm for some time after
shut-down).
This unit must be installed at least 8 in (20.3 cm) from any adjacent surfaces (walls and floors). If it is installed on a ceiling, this distance is 12
in (30,4 cm). However, make sure flammable objects or pieces of furniture do not come into contact with the unit and keep them at least 12
inches (30.5 cm) from it. Failure to comply with this warning could lead to a fire. Some materials are more heat-sensitive than others, so make
sure those near the unit can withstand heat.
Never block unit air vents. This obstruction could lead to overheating, which could result in a fire.
Do not insert or allow foreign objects to enter any air vent as this may cause electric shocks, fires, or damages to the unit.
This unit has hot and arcing or sparking parts inside. It is not designed to be used or stored in wet areas or areas containing flammable liquids,
combustible materials or corrosive, abrasive, chemical, explosive and flammable substances such as, but not limited to, gasoline, paint, chlorine,
sawdust and cleaning products. Store it in a dry place.
Some areas are dustier than others. Thus, it is the user’s responsibility to evaluate if the unit must be cleaned based on the amount of dirt
accumulated on and inside air vents. Accumulated dirt can lead to a component malfunction or discoloration (yellowing). It may cause a fire if
not installed and maintained in accordance with these instructions.
The thermal protection activation indicates that the unit has been subjected to abnormal operating conditions so the light shall lit up. If the
thermal protection remains activated or activates and deactivates repeatedly, it is recommended that a qualified electrician or a certified repair
centre examine the unit in order to make sure it is not damaged. (Refer to the limited warranty).
If the unit is damaged or defective, cut off power supply at circuit breaker/fuse and call a certified repair centre. (Refer to the limited warranty).
WARNING WARNING WARNING WARNING

INSARWF0509
SPECIFICATIONS
WALL FAN HEATER
MODEL ARWF
VOLTS 120, 208, 240, 277, 347 V
WATTS 500 to 2000 W
WEIGHT 6 lb/2.7 kg
DEPTH 3 1/4”/82 mm
WIDTH 8 11/16”/220 mm
HEIGHT 17 1/8”/435 mm
TECHNICAL DRAWINGS
INSTALLATION
N.B. Cut off power supply at circuit breaker/fuse before proceeding to installation.

INSARWF0509
TO CHANGE POWER OF UNIT
Before doing the following connections, make sure to turn off the fuse/breaker supplying the circuit.
High Power Setting (Factory Setting)
- Refer to related wiring examples to complete the connection to the cable coming from the circuit breaker and the thermostat (if needed).
- Wires A and B are connected together (factory setting).
- Ground connection (GND): Make sure each component of the connecting circuit (circuit breaker panel, cable, thermostat, junction box), is connected to the ground wire coming from
the circuit breaker cable. In the unit, use the green screw to connect the ground wire from the cable.
- Wire nut connection: To make a wire nut connection, twist bare ends of wires together, insert them in a wire nut and twist to squeeze. Then, pull each wire and make sure they cannot
come out of the wire nut.
- Once all these steps are performed, you can turn on the circuit breaker safely.
Low power setting
- Refer to related wiring examples to complete the connection to the cable coming from the circuit breaker and the thermostat (if applicable).
- Only wire A is connected. So, remove wire B and put a wire nut on its tip.
- Ground connection (GND): Make sure each component of the connecting circuit (circuit breaker panel, cable, thermostat, junction box), is connected to the ground wire coming from
the circuit breaker cable. In the unit, use the green screw to connect the ground wire from the cable.
- Wire nut connection: To make a wire nut connection, twist bare ends of wires together, insert them in a wire nut and twist to squeeze. Then, pull each wire and make sure they cannot
come out of the wire nut.
- Once all these steps are performed, you can turn on the circuit breaker safely.
Available Products with Dual Power
Product Code High Power Low Power Volts
ARWF1001 1000W 500W 120V
ARWF1008 1000W 500W 208V
ARWF1002 1000W 500W 240V
ARWF1501 1500W 750W 120V
ARWF1508 1500W 750W 208V
ARWF1502 1500W 750W 240V
ARWF2008 2000W 1000W 208V
ARWF2002 2000W 1000W 240V
INSTALLATION OF THE BACK BOX IN A NEW BUILDING
WARNING: When installing unit on a ceiling, leave a clearance space of at least
12” between the unit and adjacent walls. Note that it is impossible to install
the RWF2000 (2000 W) series on a ceiling. For other installations, leave an 8-in
clearance.
1. Determine which side of the back box is to be mounted against a stud or
ceiling joist. Allow for the thickness of the finished wall when installing the
back box. The edge (shoulder) of the back box must be installed flush with
the finished wall.
2. Disassemble the fan deck from the back box by removing 4 screws.
3. Position the back box on the appropriate stud or joist location and secure it
using two nails or screws.
4. Remove one knockout in the back box to allow for the entry of the power
supply cable.
5. Bring the power supply cable to the back box. Install a cable clamp and
route the cable into the back box, leaving at least 6” (152mm) of cable
inside the back box for connection to the unit’s lead wires.
6. Put back the fan deck (4 screws).

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THERMOSTAT
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THERMOSTAT INSTALLATION - SINGLE POLE INTERNAL
High PowerLow Power
THERMOSTAT INSTALLATION - DOUBLE POLE INTERNAL
High PowerLow Power
THERMOSTAT INSTALLATION - SINGLE POLE EXTERNAL
High PowerLow Power
THERMOSTAT INSTALLATION - DOUBLE POLE EXTERNAL
High PowerLow Power

INSARWF0509
MAINTENANCE
N.B. In order for the warranty to be valid, the unit must be cleaned regularly.
Cut off power supply at circuit breaker/fuse before cleaning the unit. Use a soft rag for dusting. When cleaning, use only a damp rag and non-abrasive dish
soap. Do not use abrasive or chemical cleaners because they can damage the finishing. If the unit is used in a very dusty location, use a vacuum brush to re-
move dust and other foreign objects from the grilles. Note that cigarette smoke could yellow the discharge grille and that the best way to prevent this problem
is to clean the unit regularly.
Do not use cleaning products identified with these symbols:
N.B. Note that there is electrical current to the unit even if the thermostat is off. Meaning that there is a risk of electric shock as long as the
unit is energized.
TROUBLESHOOTING
PROBLEM DEFECTIVE PART OR PART TO CHECK
The unit does not work - Defective thermostat or wrong thermostat setting
- Open circuit breaker or fuse
- Activated thermal protection
- Faulty connections
The unit runs continuously - Defective thermostat or wrong thermostat setting
- Heat losses greater than the unit’s capacity
The enclosure is extremely hot - Defective thermal protection
- Blocked air vents
- Defective motor
The unit cycles under control of the thermal protection (overheat light
indicator)
- Blocked air vents
- Defective motor
Overheating - Defective thermostat or wrong thermostat setting
- Defective motor
The breaker trips when the heater is turned on - Faulty connections
- Voltage higher than indicated on the nameplate
Elements are on, but the motor does not work - Defective motor
The desired room temperature cannot be reached - One or more defective elements
- Defective thermostat or wrong thermostat setting
- Voltage lower than indicated on the nameplate
- Heat losses greater than the unit’s capacity
N.B. If you do not solve the problem after checking these points, cut off the power supply at the main electrical panel and contact our
customer service (see the “Limited warranty” section to obtain the phone numbers).
Important : Light
Activation of the thermal protection is indicated by a light. It warns you that the heater has been subjected to abnormal conditions. If this occurs, it is
highly recommended that the unit be disconnected and inspected by a qualified electrician in order to make sure it is not damaged.

INSARWF0509
10
REPLACEMENT COMPONENT LIST
N° DESCRIPTION
1 BOUT-009 WHITE THERMOSTAT BUTTON
1 BOUT-010 BLACK THERMOSTAT BUTTON
1 BOUT-011 ALMOND THERMOSTAT BUTTON
2 SB-005 WHITE PLUG 5/8’’
3 ELF-RWF001 ELEMENT (KIT) 500W-120V/1500W-208V/2000W-240V
3 ELF-RWF002 ELEMENT (KIT) 0750 W-240 V
3 ELF-RWF003 ELEMENT (KIT) 0500 W-240 V
3 ELF-RWF004 ELEMENT (KIT) 1000 W-120 V
3 ELF-RWF005 ELEMENT (KIT) 500/1000 W-240 V
3 ELF-RWF006 ELEMENT (KIT) 1250 W-240 V
3 ELF-RWF007 ELEMENT (KIT) 1000 W-240 V
3 ELF-RWF007 ELEMENT (KIT) 750 W-208 V
3 ELF-RWF008 ELEMENT (KIT) 1500 W-240 V
3 ELF-RWF009 ELEMENT (KIT) 1500 W-120 V
3 ELF-RWF010 ELEMENT (KIT) 2000 W-208 V
3 ELF-RWF014 ELEMENT (KIT) 500 W-347 V
3 ELF-RWF015 ELEMENT (KIT) 750 W-347 V
3 ELF-RWF016 ELEMENT (KIT) 1000 W-347 V
3 ELF-RWF017 ELEMENT (KIT) 1250 W-347 V
3 ELF-RWF018 ELEMENT (KIT) 1500 W-347 V
3 ELF-RWF019 ELEMENT (KIT) 2000 W-347 V
3 ELF-RWF020 ELEMENT (KIT) 750/1500 W-240 V
3 ELF-RWF021 ELEMENT (KIT) 1000/2000 W-240 V
3 ELF-RWF022 ELEMENT (KIT) 500 W-277 V
3 ELF-RWF023 ELEMENT (KIT) 750 W-277 V
3 ELF-RWF024 ELEMENT (KIT) 1000 W-277 V
N° DESCRIPTION
3 ELF-RWF025 ELEMENT (KIT) 1250 W-277 V
3 ELF-RWF026 ELEMENT (KIT) 1500 W-277 V
3 ELF-RWF027 ELEMENT (KIT) 2000 W-277 V
3 ELF-RWF028 ELEMENT (KIT) 500/1000 W-120 V
3 ELF-RWF029 ELEMENT (KIT) 750/1500 W-120 V
3 ELF-RWF030 ELEMENT (KIT) 500/1000 W-208 V
3 ELF-RWF031 ELEMENT (KIT) 750/1500 W-208 V
3 ELF-RWF032 ELEMENT (KIT) 1000/2000 W-208 V
3 ELF-RWF033 ELEMENT (KIT) 1250 W-120 V
3 ELF-RWF034 ELEMENT (KIT)750 W-120 V
3 ELF-RWF035 ELEMENT (KIT)1000 W-208 V
3 ELF-RWF036 ELEMENT (KIT)500 W-208 V
3 ELF-RWF037 ELEMENT (KIT)1250 W-208 V
4 M-RWF13Z* GRILLE
5 BLA-001 BLADE 5’’ 27’’ 4B
6 MO-001 MOTOR 500-1000 W 208 V
6 MO-001 MOTOR 1250-2000 W-240 V
6 MO-002 MOTOR 500-1000 W-240 V
6 MO-010 MOTOR 500-1000 W 120 V
6 MO-011 MOTOR 1250-2000 W 208 V
6 MO-012 MOTOR 1250-2000 W-120 V
7 PROT-006 THERMAL PROTECTION (L-150) 500 to 1250 W
7 PROT-005 THERMAL PROTECTION (L-175) 1500 to 2000 W
8 ST-005 THERMOSTAT SP (240 V max)
8 ST-007 THERMOSTAT SP (347-600 V)
8 ST-013 THERMOSTAT DP (600 V max)
9 M-RWF00A0 ADAPTER
* Add W for white and A for almond

INSARWF0509
This limited warranty is offered by Stelpro Design inc. (“Stelpro”) and applies to the following product made by Stelpro: model RWF. Please read this
limited warranty carefully. Subject to the terms of this warranty, Stelpro warrants its products and their components against defects in workmanship
and/or materials for the following periods from the date of purchase: 10 years (heating element) and 1 year (other components). This warranty
applies only to the original purchaser; it is non-transferable and cannot be extended.
Claim procedure
If at any time during the warranty period the unit becomes defective, you must cut off the power supply at the main electrical panel and contact 1)
your installer or distributor, 2) your service center or 3) Stelpro’s customer service department. In all cases, you must have a copy of the invoice and
provide the information written on the product nameplate. Stelpro reserves the right to examine or to ask one of its representatives to examine
the product itself or any part of it before honoring the warranty. Stelpro reserves the right to replace the entire unit, refund its purchase price or repair a
defective part. Please note that repairs made within the warranty period must be authorized in advance in writing by Stelpro and carried out by persons
authorized by Stelpro.
Before returning a product to Stelpro, you must have a Stelpro authorization number (RMA). To obtain it, call the customer service department at:
1-800-363-3414 (electricians and distributors - French), 1-800-343-1022 (electricians and distributors - English), or 1-866-766-6020 (consum-
ers). The authorization number must be clearly written on the parcel or it will be refused.
Conditions, exclusions and disclaimer of liability
This warranty is exclusive and in lieu of all other representations and warranties (except of title), expressed or implied, and Stelpro expressly disclaims
and excludes any implied warranty of merchantability or implied warranty of fitness for a particular purpose.
Stelpro’s liability with respect to products is limited as provided above. Stelpro shall not be subject to any other obligations or liabilities whatsoever,
whether based on contract, tort or other theories of law, with respect to goods or services furnished by it, or any undertakings, acts or omissions relat-
ing thereto. Without limiting the generality of the foregoing, Stelpro expressly disclaims any liability for property or personal injury damages, penalties,
special or punitive damages, damages for lost profits, loss of use of equipment, cost of capital, cost of substitute products, facilities or services, shut-
downs, slowdowns, or for other types of economic loss or for claims of a dealer’s customers or any third party for such damages. Stelpro specifically
disclaims all consequential, incidental and contingent damages whatsoever.
This warranty does not cover any damages or failures resulting from: 1) a faulty installation or improper storage; 2) an abusive or abnormal use, lack of
maintenance, improper maintenance (other than that prescribed by Stelpro) or a use other than that for which the unit was designed; 3) a natural disas-
ter or an event out of Stelpro’s control, including, but not limited to, hurricanes, tornadoes, earthquakes, terrorist attacks, wars, overvoltage, flooding,
water damages, etc. This warranty does not cover any accidental or intentional losses or damages, nor does it cover damages caused by negligence
of the user or owner of the product. Moreover, it does not cover the cost of disconnection, transport, and installation.
The warranty is limited to the repair or the replacement of the unit or the refund of its purchase price, at the discretion of Stelpro. Any parts replaced
or repaired within the warranty period with the written authorization of Stelpro will be warranted for the remainder of the original warranty period. This
warranty will be considered null and void and Stelpro will have the right to refuse any claims if products have been altered without the written autho-
rization of Stelpro and if the nameplate numbers have been removed or modified. This warranty does not cover scratches, dents, corrosion or discol-
oration caused by excessive heat, chemical cleaning products and abrasive agents. It does not cover any damage that occurred during the shipping.
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages and some of them do not allow limitations
on how long an implied warranty lasts, so these exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you
may have other rights which vary from state to state or from province to province.
Limited warranty
This unit complies with the CSA and UL standards
Stelpro Design inc.
Saint-Bruno (Quebec) J3V 6L7