Strata Cix100-s Operating and installation instructions

TOSHIBA Telecommunication Systems Division

April 2013

Strata CIX40, CIX100-S, CIX100,

CIX200, CIX670, and CIX1200

General Description

Title Page

Publication Information

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

Publication Information

Toshiba America Information Systems, Inc., Telecommunication Systems Division, reserves the right,

without prior notice, to revise this information publication for any reason, including, but not limited to,

utilization of new advances in the state of technical arts or to simply change the design of this document.

Further, Toshiba America Information Systems, Inc., Telecommunication Systems Division, also reserves

the right, without prior notice, to make such changes in equipment design or components as engineering or

manufacturing methods may warrant.

CIX-GD-ALL-VP

Version P, April 2013

4010487

Our mission to publish accurate, complete and user accessible documentation. At the time of printing the

information in this document was as accurate and current as was reasonably possible. However, in the

time required to print and distribute this manual additions, corrections or other changes may have been

made. To view the latest version of this or other documents please refer to the Toshiba FYI web site.

Toshiba America Information Systems shall not be liable for any commercial losses, loss of revenues or

profits, loss of goodwill, inconvenience, or exemplary, special, incidental, indirect or consequential

damages whatsoever, or claims of third parties, regardless of the form of any claim that may result from the

use of this document.

THE SPECIFICATIONS AND INFORMATION PROVIDED HEREIN ARE FOR INFORMATIONAL

PURPOSES ONLY AND ARE NOT A WARRANTY OF ACTUAL PERFORMANCE, WHETHER

EXPRESSED OR IMPLIED. THE SPECIFICATIONS AND INFORMATION ARE SUBJECT TO CHANGE

WITHOUT NOTICE. ACTUAL PERFORMANCE MAY VARY BASED ON INDIVIDUAL

CONFIGURATIONS, USE OF COLLATERAL EQUIPMENT, OR OTHER FACTORS.

the copyright laws, this document cannot be reproduced in any form or by any means—graphic, electronic,

or mechanical, including recording, taping, photocopying, without prior written permission of Toshiba. No

patent liability is assumed, however, with respect to the use of the information contained herein.

Trademarks

Strata, SmartMedia, SD (Secure Digital) and CIX are registered trademarks of Toshiba Corporation.

Stratagy, eManager, and My Phone Manager are registered trademarks of Toshiba America Information

Systems, Inc.

Windows and Microsoft are registered trademarks of Microsoft.

Trend Micro and PC-cillin are registered trademarks of Trend Micro Inc.

Norton Anti-Virus is a registered trademark of Symantec Corp.

McAfee and Virusscan are registered trademarks of McAfee, Inc.

Trademarks, registered trademarks, and service marks are the property of their respective owners.

Strata CIX General End User Information

The Strata CIX40, CIX100, CIX200, CIX670, and CIX1200 Business Telephone System is registered in

accordance with the provisions of Part 68 of the Federal Communications Commission’s Rules and

Regulations.

FCC Requirements

Means of Connection: The Federal Communications Commission (FCC) has established rules which

permit the Strata CIX system to be connected directly to the telephone network. Connection points are

provided by the telephone company—connections for this type of customer-provided equipment will not be

provided on coin lines. Connections to party lines are subject to state tariffs.

Incidence of Harm: If the system is malfunctioning, it may also be disrupting the telephone network. The

system should be disconnected until the problem can be determined and repaired. If this is not done, the

telephone company may temporarily disconnect service. If possible, they will notify you in advance, but, if

advance notice is not practical, you will be notified as soon as possible. You will be informed of your right to

file a complaint with the FCC.

Service or Repair: For service or repair, contact your local Toshiba telecommunications distributor. To

obtain the nearest Toshiba telecommunications distributor in your area, log onto www.toshiba.com/taistsd/

pages/support_dealerlocator.html or call (800) 222-5805 and ask for a Toshiba Telecom Dealer.

Telephone Network Compatibility: The telephone company may make changes in its facilities, equipment,

operations, and procedures. If such changes affect the compatibility or use of the Strata CIX40, CIX100,

CIX200, CIX670 or CIX1200 system, the telephone company will notify you in advance to give you an

opportunity to maintain uninterrupted service.

Notification of Telephone Company: Before connecting a Strata CIX system to the telephone network, the

telephone company may request the following:

1.Your telephone number.

2.FCC and ACTA registration

• Strata CIX40, CIX100, CIX200, CIX670 or CIX1200 may be configured as a Key, Hybrid or PBX

telephone system. The appropriate configuration for your system is dependent upon your operation of

the system.

• If the operation of your system is only manual selection of outgoing lines, it may be registered as a Key

telephone system.

• If your operation requires automatic selection of outgoing lines, such as dial access, Least Cost

Routing, Pooled Line Buttons, etc., the system must be registered as a Hybrid telephone system. In

addition to the above, certain features (tie Lines, Off-premises Stations, etc.) may also require Hybrid

telephone system registration in some areas.

• If you are unsure of your type of operation and/or the appropriate FCC registration number, contact

your local Toshiba telecommunications distributor for assistance.

• Ringer equivalence number: 0.3B. The ringer equivalence number (REN) is useful to determine the

quantity of devices which you may connect to your telephone line and still have all of those devices

ring when your number is called. In most areas, but not all, the sum of the RENs of all devices

connected to one line should not exceed five (5.0B). To be certain of the number of devices you may

connect to your line, as determined by the REN, you should contact your local telephone company to

ascertain the maximum REN for your calling area.

FCC Registration Numbers

SYSTEM PBX

Fully-protected PBXs Hybrid

Fully-protected multifunction systems KEY

Fully-protected telephone key systems

CIX40 CJ6-PF03BDTCHS402 CJ6-MF03BDTCHS402 CJ6-KD03BDTCHS402

CIX100,

CIX670 and

CIX1200

CJ6-MUL-35931-PF-E CJ6-MUL-35930-MF-E CJ6-MUL-35929-KF-E

CIX200 CJ6-PF03BDTCHS192 CJ6-MF03BDTCHS192 CJ6-KD03BDTCHS192

3.Network connection information USOC jack required: RJ11/14C,

RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this document). Items 2, 3 and 4 are also

indicated on the equipment label.

4.Authorized Network Parts: 02LS2/GS2, 02RV2-T/O, OL13C/B, T11/12/31/32M, 04DU9-BN/DN/1SN,

02IS5, 04DU9-BN/DN/1SN1ZN

Radio Frequency Interference

Warning: This equipment generates, uses, and can radiate radio frequency energy and if not installed and

used in accordance with the manufacturer’s instruction manual, may cause interference to radio

communications. It has been tested and found to comply with the limits for a Class A computing device

pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable protection

against such interference when operated in a commercial environment. Operation of this equipment in a

residential area is likely to cause interference, in which case, the user, at his/her own expense, will be

required to take whatever measures may be required to correct the interference.

Underwriters Laboratory

This system is listed with Underwriters Laboratory (UL). Secondary protection is required, on

any wiring from any telephone that exits the building or is subject to lightning or other electrical

surges, and on DID, OPS, and Tie lines. (Additional information is provided in this manual.)

Important Notice — Music-On-Hold

In accordance with U.S. Copyright Law, a license may be required from the American Society of

Composers, Authors and Publishers, or other similar organization, if radio or TV broadcasts are

transmitted through the music-on-hold feature of this telecommunication system. Toshiba America

Information Systems, Inc., strongly recommends not using radio or television broadcasts and hereby

disclaims any liability arising out of the failure to obtain such a license.

CP01, Issue 8, Part I Section 14.1

Notice: The Industry Canada label identifies certified equipment. This certification means that the

equipment meets certain telecommunications network protective, operational and safety requirements as

prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department

does not guarantee the Equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities

of the local telecommunications company. The equipment must also be installed using an acceptable

method of connection. The customer should be aware that compliance with the above conditions may not

prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any

repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the

telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility,

telephone lines and internal metallic water pipe system, if present, are connected together. This precaution

may be particularly important in rural areas.

CAUTION! Users should not attempt to make such connections themselves, but should

contact the appropriate electric inspection authority, or electrician, as appropriate.

CP01, Issue 8, Part I Section 14.2

Ringer Equivalence Notice: The Ringer Equivalence Number (REN) assigned to each terminal device

provides an indication of the maximum number of terminals allowed to be connected to a telephone

interface. The terminal on an interface may consist of any combination of devices subject only to the

requirement that the sum of the Ringer Equivalence Numbers of all the Devices does not exceed 5.

Hearing Aid Compatibility Notice: The FCC has established rules that require all installed business

telephones be hearing aid compatible. This rule applies to all telephones regardless of the date of

manufacture or installation. There are severe financial penalties which may be levied on the end-user for

non-compliance.

49L7

I.T.E

Patent Marking for G.729a

Products may be covered by one or more of the following US patents and their counterparts in other

countries:

US5,787,391, US5,717,825, US5,708,757, US5,754,976, US5,701,392, US5,699,482, US5,444,816

MPEG-4 VISUAL PATENT PORTFOLIO LICENSE (for VCS)

"THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR

THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR (i)ENCODING VIDEO IN

COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD ("MPEG-4 VIDEO") AND/OR (ii)DECODING

MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NON-

COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG

LA TO PROVIDE MPEG-4 VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY

OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL,

INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA,L.L.C.

SEE HTTP://WWW.MPEGLA.COM"

TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”)

Telecommunication Systems Division License Agreement

IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY

SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS DIGITAL SOLUTIONS PRODUCT OR OTHERWISE MADE AVAILABLE TO

YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TERMS, UNLESS SEPARATE TERMS ARE PROVIDED BY THE SOFTWARE SUPPLIER. IF

YOU DO NOT AGREE WITH THE TERMS OF THIS LICENSE AGREEMENT, DO NOT INSTALL, COPY OR USE THE SOFTWARE AND PROMPTLY RETURN IT TO THE LOCATION FROM WHICH YOU

OBTAINED IT IN ACCORDANCE WITH APPLICABLE RETURN POLICIES. EXCEPT AS OTHERWISE AUTHORIZED IN WRITING BY TAIS, THIS SOFTWARE IS LICENSED FOR DISTRIBUTION

THROUGH TAIS AUTHORIZED CHANNELS ONLY TO END-USERS PURSUANT TO THIS LICENSE AGREEMENT.

1. License Grant. The Software is not sold; it is licensed upon payment of applicable charges. TAIS grants to you a personal, non-transferable and non-exclusive right to use the copy of the Software

provided under this License Agreement. You agree you will not copy the Software except as necessary to use it on one TAIS system at a time at one location. Modifying, translating, renting, copying,

distributing, printing, sublicensing, transferring or assigning all or part of the Software, or any rights granted hereunder, to any other persons and removing any proprietary notices, labels or marks from the

Software is strictly prohibited except as permitted by applicable law; you agree violation of such restrictions will cause irreparable harm to TAIS and provide grounds for injunctive relief, without notice,

against you or any other person in possession of the Software. You and any other person whose possession of the software violates this License Agreement shall promptly surrender possession of the

Software to TAIS, upon demand. Furthermore, you hereby agree not to create derivative works based on the Software. TAIS reserves the right to terminate this license and to immediately repossess the

software in the event that you or any other person violates this License Agreement. Execution of the Software for any additional capabilities require a valid run-time license.

2. Intellectual Property. You acknowledge that no title to the intellectual property in the Software is transferred to you. You further acknowledge that title and full ownership rights to the Software will remain

the exclusive property of TAIS and/or its suppliers, and you will not acquire any rights to the Software, except the license expressly set forth above. You will not remove or change any proprietary notices

contained in or on the Software. The Software is protected under US patent, copyright, trade secret, and/or other proprietary laws, as well as international treaties. Any transfer, use, or copying of the

software in violation of the License Agreement constitutes copyright infringement. You are hereby on notice that any transfer, use, or copying of the Software in violation of this License Agreement constitutes

a willful infringement of copyright.

3. No Reverse Engineering. You agree that you will not attempt, and if you employ employees or engage contractors, you will use your best efforts to prevent your employees and contractors from

attempting to reverse compile, reverse engineer, modify, translate or disassemble the Software in whole or in part. Any failure to comply with the above or any other terms and conditions contained herein

will result in the automatic termination of this license and the reversion of the rights granted hereunder back to TAIS.

4. Limited Warranty. THE SOFTWARE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAIS AND ITS SUPPLIERS

DISCLAIM ALL WARRANTIES WITH REGARD TO THE SOFTWARE, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF NON-INFRINGEMENT OF THIRD

PARTY RIGHTS, THE WARRANTY OF YEAR 2000 COMPLIANCE, AND THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE ENTIRE RISK AS

TO THE QUALITY AND PERFORMANCE OF THE SOFTWARE IS WITH YOU. NEITHER TAIS NOR ITS SUPPLIERS WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE WILL MEET

YOUR REQUIREMENTS OR THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE. HOWEVER, TAIS WARRANTS THAT ANY MEDIA ON WHICH THE

SOFTWARE IS FURNISHED IS FREE FROM DEFECTS IN MATERIAL AND WORKMANSHIP UNDER NORMAL USE FOR A PERIOD OF NINETY (90) DAYS FROM THE DATE OF DELIVERY TO

YOU.

5. Limitation Of Liability. TAIS’ ENTIRE LIABILITY AND YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LICENSE AGREEMENT SHALL BE AT TAIS’ OPTION REPLACEMENT OF THE MEDIA OR

REFUND OF THE PRICE PAID. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,

SPECIAL, INCIDENTAL OR INDIRECT DAMAGES FOR PERSONAL INJURY, LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION/DATA, OR ANY

OTHER PECUNIARY LOSS OF ANY KIND ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE, EVEN IF TAIS OR ITS SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF

SUCH DAMAGES. IN NO EVENT SHALL TAIS OR ITS SUPPLIERS BE LIABLE FOR ANY CLAIM BY A THIRD PARTY.

6. State/Jurisdiction Laws. SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY MAY LAST, OR

THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO SUCH LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU

SPECIFIC RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE/JURISDICTION TO STATE/JURISDICTION.

7. Export Laws. This License Agreement involves products and/or technical data that may be controlled under the United States Export Administration Regulations and may be subject to the approval of the

United States Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the United States Export Administration Regulations, or any other applicable law, regulation or

order, is prohibited.

8. Governing Law. This License Agreement will be governed by the laws of the State of California, United States of America, excluding its conflict of law provisions.

9. United States Government Restricted Rights. The Software is provided with Restricted Rights. The Software and other materials provided hereunder constitute Commercial Computer Software and

Software Documentation and Technical Data related to Commercial Items. Consistent with F.A.R. 12.211 and 12.212 they are licensed to the U.S. Government under, and the U.S. Government’s rights

therein are restricted pursuant to, the vendor’s commercial license.

10. Severability. If any provision of this License Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way

be affected or impaired.

11. No Waiver. No waiver of any breach of any provision of this License Agreement shall constitute a waiver of any prior, concurrent or subsequent breach of the same or any other provisions hereof, and no

waiver shall be effective unless made in writing and signed by an authorized representative of the waiving party.

12. Supplier Software. The Software may include certain software provided by TAIS suppliers. In such event, you agree that such supplier may be designated by TAIS as a third party beneficiary of TAIS with

rights to enforce the Agreement with respect to supplier’s software.

YOU ACKNOWLEDGE THAT YOU HAVE READ THIS LICENSE AGREEMENT AND THAT YOU UNDERSTAND ITS PROVISIONS. YOU AGREE TO BE BOUND BY ITS TERMS AND CONDITIONS. YOU

FURTHER AGREE THAT THIS LICENSE AGREEMENT CONTAINS THE COMPLETE AND EXCLUSIVE AGREEMENT BETWEEN YOU AND TAIS AND SUPERSEDES ANY PROPOSAL OR PRIOR

AGREEMENT, ORAL OR WRITTEN, OR ANY OTHER COMMUNICATION RELATING TO THE SUBJECT MATTER OF THIS LICENSE AGREEMENT.

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

9740 Irvine Boulevard

Irvine, California 92618-1697

United States of America

DSD 020905

5932

Toshiba America Information Systems, Inc.

Telecommunication Systems Division

End-User Limited Warranty

Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment manufactured by

Toshiba (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS

dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24)

months after delivery, except as otherwise provided by TAIS in the TAIS warranty accompanying the products or

posted on TAIS’s website. Products which are not manufactured by Toshiba but are purchased from Toshiba, will

be subject to the warranty provisions provided by the equipment manufacturer, unless TAIS notifies the end-user

of any additional warranty provisions in writing.

This warranty is void (a) if the equipment is used under other than normal use and maintenance conditions, (b) if

the equipment is modified or altered, unless the modification or alteration is expressly authorized by TAIS, (c) if

the equipment is subject to abuse, neglect, lightning, electrical fault, or accident, (d) if the equipment is repaired

by someone other than TAIS or an authorized TAIS dealer, (e) if the equipment’s serial number is defaced or miss-

ing, or (f) if the equipment is installed or used in combination or in assembly with products not supplied by TAIS

and which are not compatible or are of inferior quality, design, or performance.

The sole obligation of TAIS or Toshiba Corporation under this warranty, or under any other legal obligation with

respect to the equipment, is the repair or replacement of such defective or missing parts as are causing the malfunc-

tion by TAIS or its authorized dealer with new or refurbished parts (at their option). If TAIS or one of its autho-

rized dealers does not replace or repair such parts, the retail customer’s sole remedy will be a refund of the price

charged by TAIS to its dealers for such parts as are proven to be defective, and which are returned to TAIS through

one of its authorized dealers within the warranty period and no later than thirty (30) days after such malfunction,

whichever first occurs.

Under no circumstances will the retail customer or any user or dealer or other person be entitled to any direct,

special, indirect, consequential, or exemplary damages, for breach of contract, tort, or otherwise. Under no circum-

stances will any such person be entitled to any sum greater than the purchase price paid for the item of equipment

that is malfunctioning.

To obtain service under this warranty, the retail customer must bring the malfunction of the machine to the atten-

tion of one of TAIS’ authorized dealers within the applicable warranty period and no later than thirty (30) days

after such malfunction, whichever first occurs. Failure to bring the malfunction to the attention of an authorized

TAIS dealer within the prescribed time results in the customer being not entitled to warranty service.

THERE ARE NO OTHER WARRANTIES FROM EITHER TOSHIBA AMERICA INFORMATION SYSTEMS,

INC., OR TOSHIBA CORPORATION WHICH EXTEND BEYOND THE FACE OF THIS WARRANTY. ALL

OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY,

FITNESS FOR A PARTICULAR PURPOSE, AND FITNESS FOR USE, ARE EXCLUDED.

No TAIS dealer and no person other than an officer of TAIS may extend or modify this warranty. No such modifi-

cation or extension is effective unless it is in writing and signed by the Vice President and General Manager, Tele-

communication Systems Division.

WARRANTIES FOR NON-TOSHIBA BRANDED THIRD

PARTY PRODUCTS

A valuable element of Toshiba’s product strategy is to offer our customers a complete product portfolio. To

provide this value to our customers at the most optimal prices, we offer both Toshiba-branded and third-

party manufactured products that support our Toshiba Strata CIX product portfolio. Similar to other

resellers of software, hardware and peripherals, these third-party manufactured products carry warranties

independent of our Toshiba limited warranty provided with our Toshiba-branded products. Customers

should note that third-party manufacturer warranties vary from product to product and are covered by the

warranties provided through the original manufacturer and passed on intact to the purchaser by Toshiba.

Customers should consult their product documentation for third-party warranty information specific to third-

party products. More information may also be available in some cases from the manufacturer’s public

website.

While Toshiba offers a wide selection of software, hardware and peripheral products, we do not specifically

test or guarantee that the third-party products we offer work under every configuration with any or all of the

various models of the Toshiba Strata CIX. Toshiba does not endorse, warrant nor assume any liability in

connection with such third party products or services. If you have questions about compatibility, we

recommend and encourage you to contact the third-party software, hardware and peripheral product

manufacturer directly.

Strata CIX General Description 04/13 1

Contents

Introduction

Organization ..........................................................................................................................................ix

Conventions ............................................................................................................................................x

Related Documents/Media ....................................................................................................................xi

Chapter 1 – Strata CIX Overview

Chapter 2 – Strata CIX40

Processor ................................................................................................................................................4

CIX40 Cabinet Slots ..............................................................................................................................5

Large Scale Integrated (LSI) Circuits (no licenses required) ..........................................................5

GCTU2A Processor Interfaces ........................................................................................................6

GVPH – Integrated Voice Mail ..............................................................................................................7

Feature Compatibility .............................................................................................................................7

System Configuration .............................................................................................................................8

Reserve Power ...............................................................................................................................11

Telephone and Console Support ..........................................................................................................11

CIX40 Functional Block Diagram .......................................................................................................12

Additional Specifications ....................................................................................................................13

Station Loop Limits ..............................................................................................................................14

Chapter 3 – Strata CIX100-S / CIX100

CIX100-S and CIX100 Processors .......................................................................................................16

CPU/Memory .................................................................................................................................16

Large Scale Integrated (LSI) Circuits ............................................................................................16

Memory Protection Battery ...........................................................................................................16

Relay Control Interface .................................................................................................................16

External Page Interface ..................................................................................................................16

Music-on-hold/Background Music Interface .................................................................................16

Secure Digital Memory ................................................................................................................16

Built-in Ethernet Connection .........................................................................................................17

CIX100 Processor Optional Subassemblies ..................................................................................17

CIX100 Cabinet Slots ..........................................................................................................................17

Base Cabinet ..................................................................................................................................17

Expansion Cabinets .......................................................................................................................17

Chapter 4 – Strata CIX200

Base Cabinet .........................................................................................................................................19

Expansion Cabinets ..............................................................................................................................19

Basic Specifications .............................................................................................................................20

Contents

Chapter 5 – Strata CIX670 and CIX1200

2Strata CIX General Description 04/13

Power Backup ......................................................................................................................................20

Configuration .......................................................................................................................................21

Card Slot Use .................................................................................................................................21

Power Factor ..................................................................................................................................21

CIX200 PCBs .......................................................................................................................................22

PCB Option Considerations ...........................................................................................................22

Common Control Processor Unit (LCTU) ....................................................................................22

Analog Standard Station Interface Unit (LSLU1A) ......................................................................23

Modular or Amphenol Connections .....................................................................................................23

Extenders .......................................................................................................................................23

Chapter 5 – Strata CIX670 and CIX1200

Strata CIX670 .......................................................................................................................................25

CIX670 Processor Circuit Cards ..........................................................................................................26

CPU/Memory .................................................................................................................................26

Large-scale Integrated (LSI) circuits .............................................................................................26

Memory Protection Battery ...........................................................................................................26

Music-on-hold/Background Music Interface .................................................................................26

Secure Digital (SD) Memory .........................................................................................................26

Network Interface ..........................................................................................................................27

CIX670 Processor Optional Subassemblies ..................................................................................27

Strata CIX1200 .....................................................................................................................................28

CIX1200 Processor Circuit Cards ........................................................................................................29

CPU/Memory .................................................................................................................................29

Large-scale Integrated (LSI) circuits .............................................................................................29

Memory Protection Battery ...........................................................................................................29

Music-on-hold/Background Music Interface .................................................................................29

Secure Digital (SD) Memory .........................................................................................................29

Network Interface ..........................................................................................................................30

CIX1200 Processor Optional Subassemblies ................................................................................30

CIX670 and CIX1200 Cabinet Slots ....................................................................................................31

Base Cabinet ..................................................................................................................................31

Expansion Cabinets .......................................................................................................................31

Strata CIX670 and CIX1200 Rack Mount ..........................................................................................32

Basic Specifications .......................................................................................................................32

Base Cabinet ..................................................................................................................................33

Expansion cabinet ..........................................................................................................................33

CIX670 and CIX1200 Remote Expansion Cabinet .............................................................................34

Chapter 6 – Universal Slot Circuit Cards

Station, Line and Option Circuit Cards ................................................................................................35

Functional Block Diagrams ..................................................................................................................40

Chapter 7 – Telephones and Peripherals

DP5000-series Digital Telephones .......................................................................................................45

The DP5000 Look .........................................................................................................................48

Large Display Area for Call Information ......................................................................................48

LCD Key-Strip ..............................................................................................................................48

Backlight LCD ...............................................................................................................................48

Contents

Chapter 8 – Strata Media Application Server and Integrated Voice Mail Cards

Strata CIX General Description 04/13 3

Mic Mute .......................................................................................................................................49

Handset/Headset ............................................................................................................................49

Shift and Hist Keys ........................................................................................................................49

Speaker Off-hook Call Announce (DOCA-1A) ............................................................................49

DP5000-Series Telephone Tilt Angles ..........................................................................................50

Telephone Button Expansion Options .................................................................................................51

LCD Add-on -Module (LM5110) ..................................................................................................51

Key Module (KM5020) .................................................................................................................51

Digital DSS Add on Module (DDM5060) ....................................................................................51

Cordless Digital Telephones ................................................................................................................52

DKT2404-DECT ...........................................................................................................................53

DKT2204-CT .................................................................................................................................53

DKT2304-CT .................................................................................................................................53

IP4100 DECT Telephone .....................................................................................................................54

Handset Features ............................................................................................................................54

IP4100-BASE Features ..................................................................................................................54

IP 5000-Series IP Telephones ..............................................................................................................55

Features ..........................................................................................................................................57

IP Protocol .....................................................................................................................................57

Connectivity ...................................................................................................................................57

Capabilities ....................................................................................................................................58

Liquid Crystal Display (LCD) Models ..........................................................................................59

Telephone Button Expansion Options .................................................................................................60

LCD Add-on Module (LM5110) ...................................................................................................60

Key Module (KM5020) .................................................................................................................60

IP Direct Station Selection (IDM5060) Console ...........................................................................60

CIX Attendant Console ........................................................................................................................61

Peripherals ............................................................................................................................................64

Door Phone (MDFB) .....................................................................................................................64

Door Phone/Lock Control Unit (DDCB) .......................................................................................64

External Speaker (BESCB) ...........................................................................................................64

Mobility Solutions ................................................................................................................................65

SoftIPT ...........................................................................................................................................65

Wireless Access Points ..................................................................................................................65

VPN/Firewall Solutions from SonicWALL ..................................................................................66

Power-Over-Ethernet Solutions from SMC ..................................................................................66

Video Communication Solution ...........................................................................................................67

Visual Collaboration ......................................................................................................................67

Try VCS for FREE ........................................................................................................................67

VCS Features .................................................................................................................................67

Software ........................................................................................................................................68

VCS Software Upgrade .................................................................................................................68

Licenses .........................................................................................................................................68

Product Specifications................................................................................................................69

Toshiba Stratagy Voice Processing ......................................................................................................70

Cabling and Connectors .......................................................................................................................71

Chapter 8 – Strata Media Application Server and Integrated Voice Mail Cards

Strata Media Application Server (MAS) ..............................................................................................73

Contents

Chapter 9 – IPedge Application Server for Strata CIX

4Strata CIX General Description 04/13

2U Rackmount Platform ................................................................................................................73

MicroMAS .....................................................................................................................................74

Standard Software Applications ....................................................................................................74

Optional Software Applications ....................................................................................................75

Connection to the Strata CIX .........................................................................................................75

Preloaded Software ..............................................................................................................................76

Windows XP Firewall Settings ......................................................................................................76

MAS Configuration Requirements ......................................................................................................76

Approved Third Party Application Software .................................................................................77

Maximum MAS Configurations ....................................................................................................77

MAS Licensing ....................................................................................................................................80

MAS Recovery .....................................................................................................................................81

MAS Software Backup ..................................................................................................................81

MAS Modem (Optional) ......................................................................................................................81

Input Power ..........................................................................................................................................82

Power Failure Backup ...................................................................................................................82

Grounding ......................................................................................................................................82

Connection .....................................................................................................................................82

Physical Specifications .........................................................................................................................83

Basic MAS Specifications .............................................................................................................83

MicroMAS .....................................................................................................................................84

Unified Communications .....................................................................................................................85

Unified System Administration ............................................................................................................87

eManager® or Network eManager unifies Strata CIX and Stratagy ES System Administration .87

Network eManager ........................................................................................................................87

My Phone Manager Gives Telephone Programming to Individual End-Users .............................88

All Features to All Users No Matter Where They Are ........................................................................89

FeatureFlex Next Generation Adaptability ....................................................................................89

LVMU1A Voice Mail Card .................................................................................................................92

Features ..........................................................................................................................................92

Licenses .........................................................................................................................................92

Software .........................................................................................................................................92

Port Upgrades ................................................................................................................................93

GVPH1A Voice Mail Card ..................................................................................................................93

Other Voice Processing Systems .........................................................................................................93

Chapter 9 – IPedge Application Server for Strata CIX

IPedge App Server Solution .................................................................................................................96

Messaging ............................................................................................................................................97

Automated Attendant .....................................................................................................................97

Fax .................................................................................................................................................98

Voice Messaging ...........................................................................................................................99

Unified Messaging .......................................................................................................................105

Multi-site Networking .................................................................................................................106

Administration .............................................................................................................................106

Reporting .....................................................................................................................................108

Messaging Survivability ..............................................................................................................110

Security ........................................................................................................................................110

Call Manager ......................................................................................................................................111

Contents

Chapter 10 – Features

Strata CIX General Description 04/13 5

Call Manager Standard ................................................................................................................111

Call Manager Advanced ..............................................................................................................112

Companion Applications .............................................................................................................113

Meeting ..............................................................................................................................................115

Audio Conference Features .........................................................................................................115

Web Collaboration Features ........................................................................................................116

IPedge Component Compatibility ......................................................................................................117

Application Capacities .................................................................................................................118

Part Numbers ......................................................................................................................................119

Chapter 10 – Features

Account Codes ...................................................................................................................................121

Add-on Module (ADM) .....................................................................................................................121

Advisory Messages ............................................................................................................................121

Alarm Notification .............................................................................................................................122

Alternate Answer Point ......................................................................................................................122

Automatic Busy Redial ......................................................................................................................122

Automatic Call Distribution (ACD) Server .......................................................................................122

Basic ACD Features ....................................................................................................................123

Enhanced ACD Features .............................................................................................................123

Automatic Callback (ACB) ................................................................................................................124

Automatic Line Selection ...................................................................................................................124

Automatic Release .............................................................................................................................125

Automatic Release from Hold .....................................................................................................125

Automatic Release of Incoming Calls .........................................................................................125

Station Automatic Release ...........................................................................................................125

Background Music (BGM) ................................................................................................................125

Call Completion .................................................................................................................................125

Call Forward .......................................................................................................................................126

Station Call Forward ....................................................................................................................126

System Call Forward ...................................................................................................................126

Call Forward Conditions .............................................................................................................127

Call Forward Destination .............................................................................................................127

Call Forward – Call Types ...........................................................................................................127

Call Forward Remote ...................................................................................................................127

Call History ........................................................................................................................................128

Call Monitoring and Transfer .............................................................................................................128

Call Park .............................................................................................................................................129

Call Park Orbits ...........................................................................................................................129

Park and Page ..............................................................................................................................129

Call Pickup .........................................................................................................................................129

Call Waiting .......................................................................................................................................130

Caller Identification ...........................................................................................................................131

ISDN Calling ID Name and Number ..........................................................................................131

Camp on Busy ....................................................................................................................................131

Automatic Camp On ....................................................................................................................131

Off-hook Camp On ......................................................................................................................132

Cancel Button .....................................................................................................................................132

Centrex/PBX Compatible ...................................................................................................................132

Contents

Chapter 10 – Features

6Strata CIX General Description 04/13

Centrex Ringing Repeat .....................................................................................................................132

Classes of Service (COS) ...................................................................................................................133

Computer Telephony Integration (CTI) .............................................................................................133

Conference Calls ................................................................................................................................133

Conference On-Hold ....................................................................................................................133

Join Button ...................................................................................................................................133

Split/Join/Drop .............................................................................................................................133

Releasing from Conference Tandem CO Line Connections .......................................................134

Voice Mail Conference ................................................................................................................134

Continuous DTMF Tone ....................................................................................................................134

Credit Card Calling ............................................................................................................................134

Data Privacy .......................................................................................................................................134

Day/Night Mode – Auto Schedule .....................................................................................................135

Delayed Ringing .................................................................................................................................136

Destination (Toll) Restriction ............................................................................................................136

Through Dialing ..........................................................................................................................136

Dial Directory .....................................................................................................................................136

Direct Inward Dialing (DID) ..............................................................................................................137

Dialed Number Identification Service (DNIS) ..................................................................................137

Digital Pad ..........................................................................................................................................138

Direct Inward System Access (DISA) ...............................................................................................138

Directory Numbers .............................................................................................................................139

Primary [DN] Buttons .................................................................................................................139

Phantom [DN] Buttons ................................................................................................................139

Pilot [DN] ....................................................................................................................................139

Distinctive LED Indicator ..................................................................................................................139

Distinctive Ringing ............................................................................................................................140

Do Not Disturb (DND) .......................................................................................................................140

Direct Station Selection (DSS) Buttons .............................................................................................140

[DSS] Button Status Display .......................................................................................................140

DTMF Receivers ................................................................................................................................141

DTMF Back Tone ........................................................................................................................141

DTMF and Dial Pulse CO Line Compatibility ............................................................................141

DTMF Signal Time .....................................................................................................................141

Emergency Call ..................................................................................................................................141

Feature Prompting with Soft Keys .....................................................................................................141

Enhanced E911 ...................................................................................................................................142

External Amplified Speaker ...............................................................................................................142

Flash Button .......................................................................................................................................142

Flexible Line Ringing ........................................................................................................................143

Flexible Numbering ...........................................................................................................................143

Handsfree Answerback ......................................................................................................................143

Headset ...............................................................................................................................................143

Hearing Aid Compatible ....................................................................................................................143

High Call Volume Buttons .................................................................................................................143

Hold ....................................................................................................................................................144

Automatic Hold ...........................................................................................................................144

Analog Hold ................................................................................................................................144

Call Hold ......................................................................................................................................144

Consultation Hold ........................................................................................................................144

Contents

Chapter 10 – Features

Strata CIX General Description 04/13 7

Exclusive Hold ............................................................................................................................144

Hold Recall ..................................................................................................................................144

Hot Dialing .........................................................................................................................................144

Hot Desk .............................................................................................................................................145

Hot Desk Requirements ...............................................................................................................146

Hotline Service ...................................................................................................................................146

IP Telephony ......................................................................................................................................147

Data Network Assessment for Voice Traffic ..............................................................................147

IP Interface Unit ..........................................................................................................................147

Network Address Translation (NAT) ..........................................................................................150

IP User Mobility ..........................................................................................................................152

IPT Anywhere ..............................................................................................................................153

Quality of Service (QoS) and Bandwidth ....................................................................................154

Power Over Ethernet ...................................................................................................................155

Toshiba SoftIPT IP Telephone ....................................................................................................156

Private Networking Over Internet Protocol .......................................................................................158

SIP Trunking ......................................................................................................................................159

Integrated Services Digital Network (ISDN) .....................................................................................160

Least Cost Routing (LCR) .................................................................................................................160

Line Buttons .......................................................................................................................................161

CO Line Buttons ..........................................................................................................................161

Pooled CO Line Button ...............................................................................................................161

Group CO Line Button ................................................................................................................161

Live System Programming .................................................................................................................161

Lost Call Treatment ............................................................................................................................161

Message Waiting ................................................................................................................................162

LED Indication ............................................................................................................................162

Stutter Dial Tone .........................................................................................................................162

Microphone (External Unit) ...............................................................................................................162

Music-on-hold ....................................................................................................................................162

Multiple Call/Delayed Ringing ..........................................................................................................162

Off-Hook Call Announce (OCA) .......................................................................................................163

Off-Premise Stations ..........................................................................................................................163

Override ..............................................................................................................................................164

Call Forward Override .................................................................................................................164

Class Of Service Override ...........................................................................................................164

Do Not Disturb (DND) Override .................................................................................................164

Executive Override ......................................................................................................................164

Privacy Override ..........................................................................................................................164

Paging .................................................................................................................................................165

Telephone Group Paging .............................................................................................................165

External Speaker Page Zones ......................................................................................................165

Emergency Page ..........................................................................................................................165

Night Ringing Over Selected Page Zones ...................................................................................165

Power Failure Protection ....................................................................................................................166

Power Failure Transfer ................................................................................................................166

Reserve Power Battery Backup ...................................................................................................166

Privacy ................................................................................................................................................166

Remote Update ...................................................................................................................................166

Repeat Last Number Dialed ...............................................................................................................167

Contents

Chapter 10 – Features

8Strata CIX General Description 04/13

Ringing ...............................................................................................................................................167

Ring Over Busy ...........................................................................................................................167

Ringing Cadence ..........................................................................................................................167

Delayed Ringing ..........................................................................................................................167

Distinctive Ringing ......................................................................................................................167

Speed Dial ..........................................................................................................................................168

One Touch Buttons ......................................................................................................................168

Station Hunting ..................................................................................................................................168

Serial Hunting ..............................................................................................................................169

Circular Hunting ..........................................................................................................................169

Distributed Hunting .....................................................................................................................169

Camp on to Hunt Groups .............................................................................................................169

Station Message Detail Recording (SMDR) ......................................................................................169

Call Manager ......................................................................................................................................170

Microsoft® Lync® Integration ..........................................................................................................171

Strata Net Multi-system Networking .................................................................................................172

Coordinated Numbering Plan ......................................................................................................172

Strata Net Basic Call Control ......................................................................................................172

Alternate Routing ........................................................................................................................173

Centralized Attendant ..................................................................................................................173

Telephone DSS Buttons ...............................................................................................................173

Centralized Voice Mail ................................................................................................................173

Network SMDR ...........................................................................................................................174

Survivability .......................................................................................................................................174

System Fault Finding and Diagnostics ...............................................................................................175

Alarm Indication of System Faults ..............................................................................................175

Secure Digital Card .....................................................................................................................175

Fault Detection and Error Logs ...................................................................................................175

Event and System Administration Logs ......................................................................................175

Automatic Fault Recovery ...........................................................................................................175

System Trace ...............................................................................................................................175

Manual Test .................................................................................................................................176

Backup and Restore .....................................................................................................................176

Maintenance and Administration .................................................................................................176

Software Upgrade ........................................................................................................................176

Transfer ..............................................................................................................................................176

Transfer with Camp On ...............................................................................................................176

Transfer Immediate ......................................................................................................................176

Transfer Privacy ..........................................................................................................................176

Transfer (Screened) .....................................................................................................................177

Transfer (Unscreened) .................................................................................................................177

Transfer to Voice Mail ................................................................................................................177

Music or Ringing Option .............................................................................................................177

Tenant Services ..................................................................................................................................177

Traffic Measurement ..........................................................................................................................177

Traffic Reports .............................................................................................................................178

Unified Communications ...................................................................................................................178

Uniform Call Distribution ..................................................................................................................178

Interaction with Other Features ...................................................................................................179

User Programming Mode ...................................................................................................................180

Contents

Appendix – Specifications

Strata CIX General Description 04/13 9

VLAN Tagging ..................................................................................................................................181

Voice or Tone Signaling ....................................................................................................................181

Voice Mail Integration .......................................................................................................................182

DTMF Integration ........................................................................................................................182

Simplified Message Desk Interface (SMDI) ...............................................................................182

Toshiba Proprietary Integration ...................................................................................................182

Direct Transfer to Voice Mailbox ...............................................................................................183

Volume Control ..................................................................................................................................183

Appendix – Specifications

Environmental Characteristics ...........................................................................................................185

Power Considerations .........................................................................................................................186

CIX40 ..........................................................................................................................................186

CIX100 ........................................................................................................................................186

CIX200 ........................................................................................................................................186

CIX670 and CIX1200 ..................................................................................................................187

MAS Power Considerations ........................................................................................................187

Reserve Power ....................................................................................................................................188

Strata CIX Component Compatibility ................................................................................................190

Public Network Requirements ...........................................................................................................194

Station Loop Lengths .........................................................................................................................196

Standard Telephone Ringer Specifications ........................................................................................197

Standard Telephone Interface Options ...............................................................................................198

5000/3000/3200-series Telephone Option Circuit Cards ...................................................................198

Station Dimensions ............................................................................................................................199

IP Telephone Power Consumption .....................................................................................................200

System Tones .....................................................................................................................................201

Strata Net IP and IPT Bandwidth Requirements ................................................................................204

Strata CIX Software License Requirements ......................................................................................206

Capacities ...........................................................................................................................................209

Device Monitor Capacities for Strata CIX Systems ....................................................................219

Index........................................................................................................................................................221

Strata CIX General Description 04/13 ix

Introduction

This General Description provides an overview of the Strata CIX40, CIX100-S, CIX100, CIX200,

CIX670, and CIX1200 IP and digital business telephone systems, associated hardware and

features. The features described in this document assume that the Strata CIX/CTX system has the

current software release installed.

Organization

This document is divided into the following major topics:

•Chapter 1 – Strata CIX Overview is a brief introduction of the Strata CIX systems.

•Chapter 2 – Strata CIX40 describes the system, its basic capacities and system expansion.

•Chapter 3 – Strata CIX100-S / CIX100 describes the system, its basic capacities and system

expansion.

•Chapter 4 – Strata CIX200 describes the CIX200 system (hardware, software and circuit

cards), its unique attributes and basic functionality.

•Chapter 5 – Strata CIX670 and CIX1200 describes the system, its basic capacities, system

expansion, and remote maintenance.

•Chapter 6 – Universal Slot Circuit Cards provide information about Printed Circuit Boards

(PCBs) that can be installed in the universal slots of the Strata CIX/CTX systems.

•Chapter 7 – Telephones and Peripherals describes the most recent Toshiba-proprietary

stations and peripherals, customer-supplied peripherals, as well as cabling and connectors.

•Chapter 8 – Strata Media Application Server and Integrated Voice Mail Cards describes

the MAS, its basic capacities, system expansion, and remote maintenance. It also includes

some information about Voice Processing systems.

•Chapter 10 – Features describes the features which are available system-wide, as well as

stations features.

•Appendix – Specifications includes detailed information on environmental characteristics,

power considerations, hardware compatibility, network requirements, and station specifications

and system capacities.

Introduction

Conventions

xStrata CIX General Description 04/13

Conventions

Conventions Description

Note Elaborates specific items or references other information. Within

some tables, general notes apply to the entire table and numbered

notes apply to specific items.

Important! Calls attention to important instructions or information.

Courier Shows a computer keyboard entry or screen display.

“Type” Indicates entry of a string of text.

“Press” Indicates entry of a single key. For example: Type prog then

press Enter.

Plus (+)

Shows a multiple PC keyboard or phone button entry. Entries

without spaces between them show a simultaneous entry.

Example: Esc+Enter. Entries with spaces between them show a

sequential entry. Example: #5.

Tilde (~) Means “through.” Example: 350 ~ 640 Hz frequency range.

Denotes a procedure.

Denotes the step in a one-step procedure.

Start > Settings > Printers Denotes a progression of buttons and/or menu options on the

screen you should select.

See Figure 10 Grey/Blue words within the printed text denote cross-references.

In the electronic version of this document (Library CD-ROM or

FYI Internet download), cross-references appear in blue hypertext.

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