Yealink SIP-T43U User manual

Phone Keys
The following keys display on the screen:
Keys Funcons
Menu.
Turns Headset o/on.
Turns Speakerphone o/on.
Mutes/unmutes Speaker.
Holds/Resumes a Call.
Transfers a call.
Connects to Voicemail.
Le/Right selects Accounts or Call Lists.
Up/Down selects Contacts or Entries.
Adjusts the volume.
Conrms acons. Answers incoming calls.
Cancels acons. Rejects incoming calls.
Place a Call
Only one call can be Acve at any me.
To place a call, do one of the following:
• Use the handset, headset or speakerphone, rst.
Enter the phone number and Send.
• Enter the phone number and Send. Use the handset,
headset or speakerphone.
• Select a Contact from a call list and Send.
To place a new call during an Acve call, do one of the
following:
• Press a Line key. The Acve call is placed on Hold.
Enter a phone number and Send.
• Press Hold to place the Acve call on Hold. Press
NewCall. Enter a number and Send.
Redial a Call
Redial opons include:
• Redial the last dialed number: press Redial twice.
• Redial a previously dialed number: press Redial once
to enter Placed Calls list. Use the up/down arrows to
select the number and Redial or Send.
Answer a Call
Use the handset, headset or speakerphone.
To answer a new call while on an Acve call, press
Answer. The current call is placed on Hold.
End a Call
To end an Acve call, replace the handset, press the
headset or speakerphone key or End Call.
To end a Held call, navigate to the call and press Resume
> End Call.
Hold and Resume a Call
When a call is placed on Hold, it is “parked” and caller is
unable to communicate with others on the line. Mulple
calls can be on Hold.
During an Acve call, select Hold. To resume, select the
Held call and press Resume.
Forward a Call
To manually Forward incoming calls:
• While the phone is ringing, press FWD.
• Enter a phone number and Send.
To automacally Forward all calls:
• Select Menu>Features>Call Forward. Select a Line, if
available.
• Select a Forwarding Type (Always, Busy, No Answer).
If No Answer is selected, enter the number of rings or
ring me before the call is forwarded.
• Enter a forwarding number and Save.
To disable call forwarding:
• Select Menu>Features>Call Forward and a Line, if
mulple Lines.
• Select a Forwarding Type > Enter > Disable > Save.
Forward a Call with Find Me / Follow Me:
Set up Find Me / Follow Me in Applicaon Framework or
the portal to forward calls, using the linked instrucons.
Transfer a Call
Transfer a call as follows:
• Blind (automac) - Press Transfer. Enter a number or
select a Contact and Trans.
• Aended (introducon) - Press Transfer. Enter a
number or select a Contact and Send. Press Transfer
aer the Contact answers.
This guide covers the basic features and operaon of the
Yealink® SIP T43U IP Desktop telephone.
For more informaon, refer to the Star2Star Knowledge
Base at knowledge.star2star.com.
Copyright © 2021, Star2Star Communicaons
Phone Screens
The Home/Idle LCD screen is the default view for the
phones.
The 2.7” display screen is surrounced by sokeys that
perform specic funcons:
Yealink® SIP T43U IP
Desktop Telephone
Quick Start Guide

Park a Call
If available on your system, Park is used to place an
Acve call on Hold at one extension and pick it up at a
dierent extension using one of the following methods:
Sokey method:
1. To Park an Acve call, press the Park so key.
2. To Retrieve a parked call, press the appropriate Line
or key.
Code method:
1. While on an Acve call, enter the appropriate Park
code, e.g., 7000.
2. Press Transfer. The call is Parked.
3. From any local extension, dial the Retrieval code,
e.g., 7001, to retrieve the call.
Do Not Disturb (DND)
When Do Not Disturb is enabled, the phone does not
ring, and calls follow the next step in the extension’s
Find Me/Follow Me rule.
To enable/disable Do Not Disturb, press DND.
Call History
The History list holds up to 100 entries and includes
missed, received and placed calls. Icons indicate Placed,
Received, Missed or Forwarded calls. Press the le/right
arrow keys to switch among call lists.
1. Press History when phone is idle and arrow up/
down to scroll through the list.
2. Select an entry from the list, and select:
• Send to call the entry.
• Delete to remove the entry from the list.
• Opon > Detail to view the entry informaon.
• Opon > Add to Contacts to add to Contacts.
Contact Directory
Note: Personal Contacts may be lost when rmware is
updated.
To Add a Contact:
1. Navigate to Directory > Add.
2. Enter the Contact informaon and Add.
To Edit a Contact:
1. Navigate to Directory.
2. Select a Contact and Opon > Detail.
3. Edit informaon and Save.
Conference Calls
The phone supports up to three pares (including
yourself) in a conference call.
To iniate a Conference Call with two Contacts:
1. Enter a phone number or use a Directory or call list
to call a Contact.
2. Aer the call connects, select Conference.
3. Call the next Contact and select Conference or Send.
4. Aer the call connects, select Conference again.
To join an Acve call and a Held call, press Conf.
To disconnect the call, press End Call.
Manage Conference Call opons:
• Select Hold to hold all Conference parcipants.
• Select Resume to enable all parcipants to hear the
audio of everyone on the call.
• Select Split to end the conference and place the two
parcipants on Hold in two separate calls.
• Press Mute to mute the conference call. All other
parcipants can hear each other, but not you.
To Manage individual parcipants:
Press Manage to select the desired party, and press:
• FarMute to mute the party. The muted party can
hear everyone, but no one can hear the muted party.
• Remove to remove the party from the call.
• New Call to place a new call.
• Back to return to the previous screen.
• End Call to disconnect the conference call.
Record a Call
If available, you can record calls by pressing a congured
Record key on the phone.
Opons to Record calls:
• During an Acve call, press the Record or URL key.
“Recording in progress” displays in the status bar.
• End recording - Press the Record or URL key again.
• Pause recording - Select Pause. Resume to resume.
• Play recording - Dial an access code.
Voicemail
To retrieve Voicemails, press Message > Connect or
Connect, depending on the phone model and follow the
prompts.
Page 2 of Yealink SIP T43U IP Desktop Telephone
Ring Tones
To change the incoming call Ring Tone while the phone is
idle:
1. Press Menu>Sengs>Basic Sengs>Sound>Ring
Tones.
2. Press the up/down arrows to select Common or the
required account/line.
3. Select a ring tone and Save.
Mute Microphone
To enable/disable the phone’s microphone, press Mute.
Adjust Volume
Press Volume up/down during a call to change Acve call
volume, or when the phone is idle or ringing to change
ringer volume.
Speed Dial
If available, use Speed Dial for frequently used or hard
to remember numbers by assigning a phone number to a
digit key. Contact a site administrator to determine which
opons may be available to set up Speed Dial:
• The phone’s menus or so keys.
• The portal (Individual Phone Sengs).
• Applicaon Framework (Phone Sengs).
To place a call using Speed Dial:
• Long-press the appropriate preset Speed Dial key