Yealink T46S Skype for Business Instruction manual

weavehelp.com | 888.579.5668 | [e-mail]
Quick User Guide
Yealink T46S

weavehelp.com | 888.579.5668 | [e-mail]
Key Guide
Hold/Line Keys
Dial Pad
New Message Indicator
Soft Keys
Navigation Keys Headset Key
Personal Hold Key
Mute Key
Volume Key
Speaker Key
Message Key
Transfer Key
Redial Key

weavehelp.com | 888.579.5668 | [e-mail]
Instructions
ANSWERING A CALL (4 options):
•Pick up the handset.
•Press the
Headset
key
•Press the
Speaker
key –OR-
•Press the soft
Answer
key
PLACING A CALL (2 options):
•Pick up the handset, press
Headset
, or
Speaker
key
•Dial number, and then press the
Send
soft
key
PERSONAL HOLD & RESUME
Holds call on your handset only.
•While on an active call press the
Personal
Hold key located on the right side of
phone.
•Press the same Hold key to resume call
before picking up the handset.
•Call can also be resumed by using the
soft key labeled Resume.
UNIVERSAL OR PARK HOLD
Holds call on all handsets.
•To place an active call on
Hold 1
,
Hold 2
,
or
Hold 3
press the P
ark
soft key located
at the bottom of your display screen.
•The phone will place the call on the 1st
available universal holding positions and
announce the location.
•Call can be retrieved on any phone by
pressing the same Hold 1, Hold 2, or
Hold 3 key.
MULTIPLE CALLS
•Press the
Park
key to place your current
caller on hold. Then press the soft
Answer
key to answer the second
incoming call.
•If you do not want to answer incoming call
press the
More
soft key then select the
Reject
soft key. The call will continue to
ring on other handsets. If call goes
unanswered patient is sent to the “open
for business” voicemail greeting.
INTERCOM
•Dial 8+Ext. # then press the soft Dial key
to use speakerphone or pick up the
handset and speak to your coworker.
•The extension dialed will hear a
notification beep and then your voice.
•If that extension is on an active call, the
phone will treat the intercom as another
incoming call which can be answered,
rejected, or ignored.
TRANSFERRING CALLS
•While on a live call press the Transfer key.
•The caller will be placed in a holding
pattern and begin hearing the hold music.
•Dial the three-digit extension you want to
send the call to. (Note: A call can also be
transferred to a 10 digit external number
if sending to a cell or home number.)
•If you want to talk to the person receiving
the transfer, wait for them to pick up and
explain that you will be transferring a call.
•Press the
Transfer
key again to complete
the transfer.
•If the receiving party does not want to
accept the call, press the soft
End Call
key
and then the
Resume
soft key to retreive
the call.

weavehelp.com | 888.579.5668 | [e-mail]
Instructions Continued
BLIND TRANSFER
•While on a live call press the
Transfer
key.
•The caller will be placed in a holding pattern
and begin hearing the hold music.
•Dial the three-digit extension you want to send
the call to. (Note: A call can also be transferred
to a 10 digit external number if sending to a
cell or home number.)
•Press the
B Transfer
soft key to send the call
directly to the other extension or number.
CONFERENCE CALLS
•When on a live call, select the More soft
key and then Conference soft key. You
will hear a dial tone. The caller will be
placed on hold.
•Dial the 10-digit phone number or three-
digit extension of the third party you want
to conference into the call.
•When the third party answers, press the
More
key and then the Conference soft
key to put all three parties on the call
together.
•Your display will show: Conference.
•Press the
End Call
soft key to disconnect
all parties.
RECORD VOICEMAIL GREETINGS
•Dial
*86
on your Weave Phone and record your
greeting.
•Login to your Admin Portal.
•Click on the dropdown arrow next to ‘Phone
System’ from the menu on the left.
•Select ‘Voicemail Greetings’
•Select the Mailbox you want to upload
greetings to.
9000 is the General Voicemail box
Or Select a personal extension number if you
want to upload your personal extension
voicemail.
•Click to ‘Add Greeting +’. Choose a file from
your media library or upload a file directly from
your computer.
•Give you greeting a name.
•Schedule when your greeting should play
choosing between: Open Hours, Lunch Hours,
Break (Staff Meeting) Hours, or Closed Hours.
*You can leave a greeting unassigned if you
want to use it for a later date, such as a
holiday, or unexpected closure.
•Make sure that your office hours in you Weave
software settings have been set up. This is the
setting that controls when your different
voicemail greetings will be played.
LISTEN TO VOICEMAILS
•To listen to general voicemails press the
Messages
key on any phone or
dial 9000
.
•It will inform you of any new voicemails and
play them.
•To delete a voicemail after listening to it, select
option 7.
LISTEN TO PERSONAL VOICEMAILS
•To listen to personal extension voicemail
Dial
9001
.
•You will be notified of any new voicemail you
have. The message will automatically begin
playing.
•To delete a voicemail message press 7.
If you have any more questions,
please contact us at:
888-579-5668
[e-mail]
weavehelp.com