Structural Concepts G Series User manual

READ AND SAVE THESE INSTRUCTIONS
SERVICE/SELF-SERVICE HEATED COMBINATION MERCHANDISER:
> THERMOSTATS: STRUCTURAL CONCEPTS THERMOSTATS
> SERVICE HEATED UPPER: PANS
> SELF-SERVICE HEATED LOWER: DECK
> UPPER SECTION: CERAMIC OVERHEAD HEATERS AND CERAMIC METAL HALIDE LAMPS
> UPPER AND LOWER SECTIONS: HEATER ROD SYSTEM / SLIDING, REMOVABLE DOORS
Rev B Date: 11.15.2019
Oper Manual\G-Series\G-Series_Htd Svc Upper Pans Over Htd Self-Svc Lower Deck Case Manual 21-04572.pub
Structural Concepts Corporation ∙ 888 E. Porter Road ∙ Muskegon, MI 49441 Phone: [phone] Fax: [phone] ∙ www.structuralconcepts.com
INSTALLATION AND
OPERATING MANUAL
G-SERIES SCC P/N
21-04572
MODEL GCD856HHLB.7362

2
TABLE OF CONTENTS / MODEL LENGTH, DEPTH & HEIGHT
TABLE OF CONTENTS ...………………………………………………………………………………………..
OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING DIAGRAM / PLUGS .
INSTALLATION: REMOVAL FROM PALLET / REMOVING & REPLACING TOE-KICKS ..…………...
INSTALLATION, CONT’D: IMPORTANT! HEATED SHELF “DANGER - HOT” LABEL
PLACEMENT ………………………………………………………………………………………...…..
CASE OVERVIEW: HEATED PANS, FRONT GLASS, END PANEL, DECKS, TOE-KICK ...……..…..
CASE OVERVIEW, CONT’D: UPPER/LOWER SECTION REAR SLIDING DOORS,
THERMOSTATS, ETC………………………………………………………………………………......
CASE, OVERVIEW, CONT’D: CERAMIC HEATERS / CERAMIC METAL HALIDE LAMPS ………….
CASE OVERVIEW, CONT’D: FIELD ACCESS WIRING / SWITCHES / THERMOMETER /
THERMOSTATS ………………………………………………………………………………………...
CASE OVERVIEW, CONT’D: HEATER ROD ASSEMBLIES (UPPER SECTION) ……………………...
CASE OVERVIEW, CONT’D: HEATER ROD ASSEMBLIES (LOWER DECK) ………………………….
CASE OPERATION: MAIN POWER / LIGHTS / THERMOSTATS / OPERATING TIPS / SHUTDOWN ...
CASE OPERATION, CONT’D: LOWER SELF-SERVICE SECTION (DECK) …………………………..
CASE OPERATION, CONT’D: UPPER SERVICE SECTION (WELL) …………………………………….
CASE OPERATION, CONT’D: UPPER SERVICE SECTION (OVERHEAD CERAMIC HEATERS) …..
CASE OPERATION, CONT’D: CERAMIC METAL HALIDE LIGHT FIXTURES ………………………..
MAINTENANCE: UPPER AND LOWER REAR SLIDING DOORS / LED LIGHT FIXTURES ………….
MAINTENANCE, CONT’D: FRONT GLASS ALIGNMENT & ADJUSTMENT / CLAMSHELL …………
MAINTENANCE, CONTINUED: CUTTING BOARD/ REAR LEDGE REMOVAL ………………………..
CLEANING SCHEDULE - TO BE PERFORMED BY STORE PERSONNEL (INTERIOR) ….…………..
CLEANING SCHEDULE - TO BE PERFORMED BY STORE PERSONNEL (EXTERIOR) ..…………...
TROUBLESHOOTING - GENERAL ISSUES ………………….……………………..…………...……….....
SERIAL LABEL INFORMATION & LOCATION ..…………………………………...…....……………....….
TECHNICAL SERVICE CONTACT INFORMATION & WARRANTY INFORMATION ...…………..........
2
3-4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23-24
25
26

3
OVERVIEW
 Caution: This case should be installed and operated
according to this manual’s instructions to ensure proper
performance. Improper use will void warranty.
TEMPERATURE SETTINGS - UPPER SECTION
 This section is to merchandise unpackaged product at
a wide range of temperatures (140 °F to 165 °F (60 °C
to 74 °C).
 Product must be cooked to an internal temperature of
at least 165 °F (74 °C) before placing in case.
 This section is NOT designed to heat product from cold
or ambient condition.
 All heater rods are thermostat controlled.
 Caution: You must use a food probe to determine
actual product temperatures.
TEMPERATURE SETTINGS - LOWER SECTION
 This section is designed for dry heating operations
throughout product area (deck). Heat is generated
solely from underside of deck.
 This section is to merchandise unpackaged product at
a wide range of temperatures (140 °F to 165 °F (60 °C
to 74 °C).
 Product must be cooked to an internal temperature of
at least 165 °F (74 °C) before placing in case.
 This section is NOT designed to heat product from
cold or ambient condition.
 All heater rods are thermostat controlled.
 Caution: You must use a food probe to determine
actual product temperatures.
TYPE 1 CONDITIONS
This unit is designed for the display of products in ambient
store conditions where temperatures and humidity are
maintained within a specific range.
 For Type 1 Conditions (most cases): ambient
conditions are to be at 55% maximum humidity and
maximum temperatures of 75 °F (24 °C).
COMPLIANCE
 Performance issues when in violation of applicable
NEC, federal, state and local electrical and plumbing
codes are not covered by warranty.
 See below compliance guideline.
WARNINGS
 Read and follow warning guidelines listed below.
WARNING
Hazardous moving parts. Do not operate unit with covers removed.
Fan blades may be exposed when deck panel is removed.
Disconnect power before removing deck panel.
WARNING
Risk of electric shock. Disconnect power before servicing unit.
CAUTION! More than one source of electrical supply is
employed with units that have separate circuits.
Disconnect ALL ELECTRICAL SOURCES before servicing.
WARNING
ELECTRICAL
HAZARD
WARNING
KEEP
HANDS
CLEAR
COMPLIANCE
This equipment MUST be installed in compliance with
all applicable NEC, federal, state and local
electrical and plumbing codes.
OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS - PAGE 1 of 2
ATTENTION
CONTRACTORS
WARNING: This product can expose you to chemicals, including
Urethane (Ethyl Carbamate), which are known to the state of
California to cause cancer and birth defects or other reproductive
harm. For more information go to P65Warnings.ca.gov.

4
OVERVIEW / TYPE / COMPLIANCE / WARNINGS / PRECAUTIONS / WIRING / PLUGS - PAGE 2 of 2
CAUTION! GFCI BREAKER USE REQUIREMENT
If N.E.C. (National Electric Code) or your local code
requires GFCI (Ground Fault Circuit Interrupter) protection,
you MUST use a GFCI breaker in lieu of a GFCI receptacle.
CAUTION! ADVERSE CONDITIONS / SPACING ISSUES
 Performance issues caused by adverse conditions are NOT warranted.
 End panels must be tightly joined or kept at least 6-inches away from
any structure to prevent condensation.
 Unit must be kept at least 15-feet from exterior doors, overhead HVAC
vents or any air curtain disruption to maintain proper temperatures.
 Unit must not be exposed to direct sunlight or any heat source
(ovens, fryers, etc.).
CAUTION
CAUTION! LAMP REPLACEMENT GUIDELINES
Fluorescent lamps have been treated to resist breakage and
must be replaced with similarly treated lamps.
CAUTION
PRECAUTIONS
 This sheet contains important precautions to prevent
damage to unit or merchandise.
 Please read carefully!
 See previous page for specifics on OVERVIEW,
CONDITION TYPE, COMPLIANCE and WARNINGS.
POWER CORD AND PLUG MAINTENANCE
 Caution! Risk of electric shock.
 If cord or plug becomes damaged, replace only with
cord and plug of same type.
REFRIGERANT DISCLOSURE STATEMENT
 This equipment is prohibited from use in California with
any refrigerants on the “List of Prohibited Substances”
for that specific end-use, in accordance with California
Code of Regulations, title 17, section 95374.
 This disclosure statement has been reviewed and
approved by Structural Concepts and Structural
Concepts attests, under penalty of perjury, that these
statements are true and accurate.
CAUTION! POWER CORD AND PLUG MAINTENANCE
Risk of electric shock. If cord or plug becomes damaged,
replace only with cord and plug of same type.
WIRING DIAGRAM FORMAT & LOCATION
 Each case has its own wiring diagram folded & in its own packet.
 Wiring diagram placement may vary; it may be placed near ballast
box, field wiring box, raceway cover, or other related location.

5
INSTALLATION: REMOVAL FROM PALLET / REMOVING & REPLACING TOE-KICKS
2. Remove From Pallet
 Remove shipping brace that may be securing case to
skid.
 Make sure front and rear toe-kicks are removed from
case before attempting to remove case from skid.
 Caution! Frame support rails can be damaged if case
hits floor with heavy force!
 Support case to prevent tipping.
 Carefully slide unit to rear of skid and tip backward off
skid.
 After case is in position attach front and rear toe-kicks.
 Illustration may not reflect every feature or option of
your particular case.
 Note: Blocking may be necessary to obtain adequate
height.
Slide Skid Out
Note: Illustration shown may
not reflect every feature or
option of your particular case.
J-Bar / Fork-Lift
Tab (Typ.)
Typical
J-Bar Lift
Hook And Magnet
For Front Panel
(No Screw Removal
Required)
1. Remove Toe-Kicks From Case
 Make sure front and rear toe-kicks are removed
from case before removing case from pallet.
 Caution! Frame support rails can be damaged if
case hits floor with heavy force!
 Front and/or rear toe-kicks consist of slots to
connect to hooks and connect to magnets.
 Panels may be lifted up and off case hooks (no
screw removal) and separated from magnets.
 Illustration below shows front panel after removal.
Front Panel (With Slot
For Hook (No Screw
Removal Required)

6
INSTALLATION, CONT’D: IMPORTANT! HEATED SHELF “DANGER - HOT” LABEL PLACEMENT
3. Frame Support Rails Must Be Shimmed
 Illustration below shows case with frame support
rails.
 Shims are provided with all cases that have frame
support rails.
 Use shims to level case.
 Note: After case is in position, seal to floor to
prevent entry or leakage of liquid or moisture.
4. Important! Check That “Danger - Hot”
(Or “Caution”) Labels Are Attached To Case
 Shelves can get extremely hot and cause severe
burns.
 Illustration below shows proper placement of
“Danger - Hot” Labels.
 Two labels must be placed on each shelf and
lower panel (as shown below).
 If labels are not properly attached, contact
Structural Concepts regarding label
P/N 20-11836.
 See SCC TECHNICAL SERVICE CONTACT
INFORMATION section in manual for contact
information.
Case
Rear
Frame
Support Rails
Note: Illustration shown may
not reflect every feature or
option of your particular case.

7
CASE OVERVIEW: HEATED PANS, FRONT GLASS, END PANEL, DECKS, TOE-KICK
1. Case Front Components
 Illustration shown may not reflect every feature or option of your particular case.
 See next page for case rear.
Decks
Toe-Kick
End Panel
Front Glass
Heated Pans (Typ.)
Heated Pans (Typ.)
Note: Illustration shown may
not reflect every feature or
option of your particular case.

8
CASE OVERVIEW, CONT’D: UPPER/LOWER SECTION REAR SLIDING DOORS, THERMOSTATS, ETC.
2. Case Rear Components
 Illustration shown may not reflect every feature or option of your particular case.
 See previous page for case front.
Toe-Kicks
End Panel
Upper Section Rear
Sliding Doors (Typ.)
Heated Pans (Typ.)
Heated Pans (Typ.)
Lower Section Rear
Sliding Doors (Typ.)
Thermostats
Lights
Switch
Main Power
Throw Switch
Note: Illustration shown may
not reflect every feature or
option of your particular case.

9
CASE OVERVIEW, CONT’D: CERAMIC HEATERS / CERAMIC METAL HALIDE LAMPS
Overhead
Ceramic Heater
Overhead
Ceramic Heaters
Overhead
Ceramic Heaters
3. Ceramic Heaters
 Red PREHEAT light will come on when MAIN
POWER SWITCH is turned on.
 Red PREHEAT light will turn off when
temperature has reached factory pre-set level.
Ceramic Metal Halide Lamps
4. Ceramic Metal Halide Lamps
 Ceramic metal halide lamps provide light to upper
service section of case.
Ceramic Metal Halide Lamps
--- Sectioned Upper View Shown Below ---
Note: Illustration shown may
not reflect every feature or
option of your particular case.

10
CASE OVERVIEW, CONT’D: FIELD ACCESS WIRING / SWITCHES / THERMOMETER / THERMOSTATS
Gain access to field wiring / electrical raceway by
removing rear panel (removal of screws is required).
5. Field Access Wiring Connections
Field wiring connection location is at lower-right,
behind toe-kick at underside (as shown below).
6. MAIN Power Lever Switch
 See illustration below.
7. LIGHTS Switch
 See illustration below.
Vapor
Thermometer
LIGHTS
Terminal
Block
MAIN Power
Lever Switch
Ballast
Ballasts
 Power to LED lights (lower section) and ceramic
metal halide lights (upper) are controlled by this
switch.
8. Thermometer
 Thermometer in equipment reflect internal air
temperature only (not actual food temperature).
 Use probe thermometers to determine actual
product temperatures.
9. Thermostats
 Separate upper and lower section thermostats are
provided.
Thermostat
For
Lower
Section
Thermometer
Field Access
Box
Thermostat
For
Upper
Section
Terminal
Block
Note: Illustration shown may
not reflect every feature or
option of your particular case.

11
CASE OVERVIEW, CONT’D: HEATER ROD ASSEMBLIES (UPPER SECTION)
10. Heater Rod Assemblies (Upper Section)
 Heated wells are each controlled with individual heater rods.
 View below is sectioned for illustrative purposes only.
 See wiring diagram for more specifics.
Model GCD856HHLB.7362
Shown Sectioned For Illustrative
Purposes Only
Heater
Rod (Typ.)
Divider Divider
Pan Pan
Pan
Note: Illustration shown may
not reflect every feature or
option of your particular case.

12
CASE OVERVIEW, CONT’D: HEATER ROD ASSEMBLIES (LOWER DECK)
11. Heater Rod Assemblies (Lower Deck)
 Lower deck heat emanates via individual heater rods.
 View below is sectioned for illustrative purposes only.
 See wiring diagram for more specifics.
Model GCD856HHLB.7362
Shown Sectioned For Illustrative Purposes Only
Heater
Rod
(Typ.)
Deck
Deck
Heater
Rod
(Typ.)
Note: Illustration shown may
not reflect every feature or
option of your particular case.

Overhead Shelf #1 / Shelf #2
Temperature Controls
Shelf #3
Temperature Control
 See CASE OPERATION - UPPER SERVICE
(WELL) section in manual for operational
instructions.
5. Overhead Thermostat
 Thermostat listed as “OVERHEAD” controls the
ceramic heaters in the service heated upper
section of case.
6. Operating Tips (Rotating Product, Etc.)
 When restocking, place new product at back and
rotate older product to front of case.
 Display product expected to sell within 4-hours.
 Clean up residue immediately. Case will cause spills
and debris to harden to the surface!
7. Shutting Down Case
 Remove all product from case.
 Turn Main Power Switch “OFF.”
 Allow case to cool for 45 minutes before cleaning.
 See Cleaning Schedule for instructions.
13
CASE OPERATION: MAIN POWER / LIGHTS / THERMOSTATS / OPERATING TIPS / SHUTDOWN
1. MAIN Power
 Throw MAIN power switch.
 Case will power-up.
2. LIGHTS Switch
 Turn LIGHTS switch on.
A. All of the LED lights in self-service lower section
will come on.
B. All of the ceramic metal halide lights in service
upper section will will come on.
3. Deck Thermostat
 Thermostat listed as “DECK” controls
self-service heated lower section (deck) of case.
 See CASE OPERATION - LOWER SELF-
SERVICE DECK section in manual (next page)
for operational instructions.
4. Well Thermostat
 Thermostat listed as “WELL” controls the service
heated upper section pans of case.

proper food temperatures are maintained.
 Should product temperatures be outside of range,
adjust temperature controls up or down by one
number.
 Check food temperature again after one hour.
2. Temperature Control Settings
 Temperatures of all food products are to be at
140 °F to 165 °F (60 °C to 74 °C) on decks.
 After unit is adjusted, controller will automatically
save the user setting 5 seconds after user stops
adjusting the setting.
 When case is turned off, its last settings are kept in
memory. When turned back on, case will come
back up at last temperature saved.
 Note: During peak usage, slightly higher settings
may be required to maintain recommended
product heating temperatures.
3. Shutting Down Case
 Remove all product from the case.
 Turn Main Power Switch “OFF.”
 Allow case to cool for 45 minutes before cleaning.
14
CASE OPERATION, CONT’D: LOWER SELF-SERVICE SECTION (DECK) - APO*
Overhead Shelf #1 / Shelf #2
Temperature Controls
1. Lower Self-Service Deck Operation
 After MAIN power switch has been thrown,
lower self-service deck will be energized.
 Temperature controls are pre-set at factory to
recommended settings.
 Caution! Deck is hot! Do not touch until MAIN
power switch has been turned off and deck
has cooled down!
 You do NOT need to press PREHEAT button.
Pre-heat light will illuminate when thermostat
setting has been specified.
 Case will warm for approximately 20 minutes.
After preheat light has turned off, place product
on deck.
 Allow 20 minutes after start-up (or new setting)
to determine if product temps are acceptable.
 Heat settings have a maximum setting of “9” and
a minimum setting of “1.” A setting of “0” turns
heat OFF.
 Note: Default factory setting is at “5.”
 Adjust controller until desired product
temperatures are reached.
 Caution! Food MUST BE cooked PRIOR to
being placed in the case. Food should be heated
to a temperature of between 150 °F to 160 °F
(65.6 °C - 71 °C) prior to placing it in case. Food
temperature must NOT be below FDA guideline
of 140 °F (60 °C).
 Use probe to check food temperature before
placing in case.
 After product is placed in case, check product
temperature (again) after one hour to verify that
“UP” Key
(Typ.)
“DOWN”
Key (Typ.)
Setting
(Typ.)
“Preheat”
Light
*Authorized Personnel Only
Main Power
Switch
Deck
“Column”
Note: Illustration shown may
not reflect every feature or
option of your particular case.

Overhead Shelf #1 / Shelf #2
Temperature Controls
temperature (again) after one hour to verify that
proper food temperatures are maintained.
 Should product temperatures be outside of range,
adjust temperature controls up or down by one
number.
 Check food temperature again after one hour.
2. Temperature Control Settings
 Note: Well temperature is dependent upon BOTH
the waterless well heat and the overhead ceramic
heater heat (see next page for specifics).
 Temperatures of all food products are to be at
140 °F to 165 °F (60 °C to 74 °C) in well.
 After unit is adjusted, controller will automatically
save the user setting 5 seconds after user stops
adjusting the setting.
 When case is turned off, its last settings are kept
in memory. When turned back on, case will come
back up at last temperature saved.
 Note: During peak usage, slightly higher settings
may be required to maintain recommended
product heating temperatures.
3. Shutting Down Case
 Remove all product from the case.
 Turn Main Power witch “OFF.”
 Allow case to cool for 45 minutes before cleaning.
15
CASE OPERATION, CONT’D: UPPER SERVICE SECTION (WELL) - APO*
1. Upper Service Section (Well)
 After MAIN power switch has been thrown, upper
service well will be energized.
 Temperature controls are pre-set at factory to
recommended settings.
 Caution! Well pans are hot! Do not touch
until MAIN power switch has been turned off
and well has cooled down!
 You do NOT need to press PREHEAT button.
Pre-heat light will illuminate when thermostat
setting has been specified.
 Well will warm for 20 minutes. After preheat light
has turned off, place product in pans.
 Allow 20 minutes at settings (both well and
overhead) for chosen product temperatures to be
achieved.
 Heat settings have a maximum setting of “9” and
a minimum setting of “1.” “0 will turn heat OFF.
 The HEAT LED light indicates that the relay is
energized and heater is on
 Note: Default factory setting is at “5.”
 Adjust settings until desired product
temperatures have been reached.
 Caution! Food MUST BE cooked PRIOR to
being placed in the case. Food should be heated
to a temperature of between 150 °F to 160 °F
(65.6 °C - 71 °C) prior to placing it in case.
 Food temperature must NOT be below FDA
guideline of 140 °F (60 °C).
 Use probe to check food temperature before
placing in case.
 After product is placed in case, check product
Case
Temperature
Dial
“UP” Key
(Typ.)
“DOWN”
Key
(Typ.)
Setting
(Typ.)
“Preheat”
Light
*Authorized Personnel Only Main Power
Switch
Well
“Column”
Note: Illustration shown may not reflect every
feature or option of your particular case.

Overhead Shelf #1 / Shelf #2
Temperature Controls
 Use probe to check food temperature before
placing in case.
 After product is placed in case, check product
temperature (again) after one hour to verify that
proper food temperatures are maintained.
 Should product temperatures be outside of range,
adjust temperature controls up or down by one
number.
 Check food temperature again after one hour.
2. Temperature Control Settings
 Note: Well temperature is dependent upon BOTH
the overhead ceramic heater heat and waterless
well heat (see previous page for specifics).
 Temperatures of all food products are to be at
140 °F to 165 °F (60 °C to 74 °C) in well.
 After unit is adjusted, controller will automatically
save the user setting 5 seconds after user stops
adjusting the setting.
 When case is turned off, its last settings are kept
in memory. When turned back on, case will come
back up at last temperature saved.
 Note: During peak usage, slightly higher settings
may be required to maintain recommended
product heating temperatures.
3. Shutting Down Case
 Remove all product from the case.
 Turn Main Power Switch “OFF.”
 Allow case to cool for 45 minutes before cleaning.
16
CASE OPERATION, CONT’D: UPPER SERVICE SECTION (OVERHEAD CERAMIC HEATERS) - APO*
1. Upper Service Section (Overhead Ceramic
Heaters)
 After MAIN power switch has been thrown, upper
service ceramic heaters will be energized.
 Temperature controls are pre-set at factory to
recommended settings.
 Caution! Ceramic heaters are hot! Do not
touch until MAIN power switch has been
turned off and heaters have cooled down!
 You do NOT need to press PREHEAT button.
Pre-heat light will illuminate when thermostat
setting has been specified.
 Ceramic heaters will warm for 20 minutes. After
preheat light has turned off, place product in
pans.
 Allow 20 minutes at settings (both well and
overhead) for chosen product temperatures to be
achieved.
 Heat settings have a maximum setting of “9” and
a minimum setting of “1.” “0 will turn heat OFF.
 The HEAT LED light indicates that the relay is
energized and heater is on
 Note: Default factory setting is at “5.”
 Adjust settings until desired product
temperatures have been reached.
 Caution! Food MUST BE cooked PRIOR to
being placed in the case. Food should be heated
to a temperature of between 150 °F to 160 °F
(65.6 °C - 71 °C) prior to placing it in case.
 Food temperature must NOT be below FDA
guideline of 140 °F (60 °C).
Case
Temperature
Dial
“UP” Key
(Typ.)
“DOWN”
Key (Typ.)
Setting
(Typ.)
“Preheat” Light
*Authorized Personnel Only
Overhead
Ceramic
Heaters
“Column”
Note: Illustration shown may not
reflect every feature or option of
your particular case.

17
CASE OPERATION, CONT’D: CERAMIC METAL HALIDE LIGHT FIXTURES
Ceramic Metal Halide Light Fixtures
 Warning! Disconnect power before providing
maintenance & service to unit.
 Warning! Lamps are NOT manufactured to
resist breakage. Replace with same wattage
ceramic metal halide lamps (similarly
manufactured). If uncertain of wattage, refer to
label near rear sliding doors for specifics.
 Warning! As ceramic heaters may also heat up
light fixture area, make certain that entire area
has been allowed to cool before touching light
fixtures.
 As ceramic metal halide lamps may take up to 15
minutes to gain full illumination, turn on lamps
BEFORE loading product into case. This will
allow proper time for proper illumination.
 Find overhead light switch location on START-UP /
LIGHTING / CASE TEMP. / PRODUCT
HEATING / SCC TEMPERATURE
CONTROLLERS section in manual.
 Light switch turns on lamps to entire overhead
section of case.
 To access light fixtures, remove fasteners.
 Then, slide overhead lamp housing toward case
center (allowing screw to housing slot) and lower
housing down from case.
 Replace light fixtures as necessary.
Thumb Screw For
Lamp Access (Typical)
Ceramic Metal Halide
Lamps (Typical)
Thumb Screw For
Lamp Access (Typical)
Note: Illustration shown may
not reflect every feature or
option of your particular case.

18
Warning! Disconnect power before providing
maintenance and service to unit.
Caution: Lamps are treated to resist breakage
and must be replaced with similarly treated
lamps.
Note: Warranty will be void if claims arise from
negligence, misuse of goods, extreme
environmental conditions or improper
maintenance.
1. Rear Sliding Doors
Note: Doors are NOT interchangeable. There is an
inner and outer door. Outer door must be removed
first and replaced last.
 The outer door is the right hand door (from the
service side or rear of case).
 Move doors toward the center of the case.
 Individually lift each door up toward the top of the
case; pivot the bottom of the door out.
 Replace rear sliding doors in reverse order they
were removed.
2. LED Lights
 LED lights are located at both header and
shelving of case (as shown below).
 Check that ALL of the light plugs are
properly connected to the LED light.
 Plug must be inserted ALL THE WAY
into the LED light orifice (with no gap) to
work properly.
 See TROUBLESHOOTING section in manual
if LED lights malfunction.
MAINTENANCE: UPPER AND LOWER REAR SLIDING DOORS / LED LIGHT FIXTURES
LED Light
Fixtures
End Panel Removed
For Illustrative Purposes Only
Lower Rear
Sliding Doors
Upper Rear
Sliding Doors
No Gap
Gap
LED Light
Plug
LED’s Barrel
Shaped Insert

MAINTENANCE, CONT’D: FRONT GLASS ALIGNMENT & ADJUSTMENT / CLAMSHELL
19
Front Glass Alignment & Adjustment via Clamshell
Caution! Glass is extremely heavy! Two people may be
required to perform this task.
 Make certain case is level and plumb.
 To do so, lift glass to maximum upright position.
 Determine which side requires realignment.
 While maintaining tight grip on glass, loosen the Allen™
screws nearest to misaligned side.
 Adjust the glass until properly positioned.
 Allen screws may now be tightened (taut, but not overly
tightened lest glass breakage occur).
 If other side needs alignment, repeat steps while
maintaining grip on glass.
Lift Handle
Clamshell
Upper
Clamshell
Lower
Glass
Note: Illustration shown may
not reflect every feature or
option of your particular case.

20
MAINTENANCE, CONTINUED: CUTTING BOARD/ REAR LEDGE REMOVAL
Cutting Board / Rear Ledge Removal Steps
Illustrations below reflect step-by-step removal
method.
1. Hinged support bracket is shown in its standard
upright position.
————— Rear Ledge Removal Steps —————
Note: For clarity, only Shelf Track is shown being
removed. Rear Ledge is attached to Shelf Track.
Hinged Support
Bracket Shelf Track
-1- -2- -3- -4-
Hinged Support
Bracket
2 & 3. While upright, rear ledge must be slid away
from case and then rotated downward to vertical
position.
3 & 4. From the shelf’s lowered position, lift from
bottom edge upward to disengage shelf track (and
attached rear ledge) from bracket.
Note: Illustration shown
may not reflect every
feature or option of your
particular case.