Sunrise Medical PowerTalk2 User manual

WheelDrive
Generation 2019
PowerTalk2 User Manual
EN
Document ID: E1801_20181018_PowerTalk 2 manual WheelDrive_R2.00_BMS

2PowerTalk2 User Manual - E1801_20181018 Rev.A
1 Introduction ������������������������������������������������ 3
2 Installation PowerTalk2 ����������������������������� 4
3 Connection ������������������������������������������������� 7
4 Interface ������������������������������������������������������ 8
5 Tabs ���������������������������������������������������������� 11
5.1 Overview ..................................................... 11
5.2 Activity ......................................................... 12
5.3 Usage ......................................................... 12
5.4 Values ......................................................... 13
5.5 Settings ....................................................... 14
5.6 Counters ..................................................... 19
5.7 Log .............................................................. 20
6 Troubleshooting �������������������������������������� 22
WheelDrive is a product by:
Indes Production Management
Pantheon 28
7521 PR Enschede
PO box 265
7500 AG Enschede
The Netherlands
T [phone]
Document ID: E1801_20181018_PowerTalk 2 manual WheelDrive_R2.00_BMS
PowerTalk2 User Manual Parameter List (Page� 23)
7 Introduction ���������������������������������������������� 23
8 Values ������������������������������������������������������� 24
8.1 Battery ....................................................... 24
8.2 Driving Behaviour ....................................... 25
9 Settings ���������������������������������������������������� 26
9.1 Battery ........................................................ 26
9.2 Driving Behaviour ....................................... 27
9.3 General Settings ......................................... 27
9.4 System Info ................................................. 28
10 Counters ������������������������������������������������� 28
10.1 Battery ...................................................... 28
10.2 Driving Behaviour ..................................... 29

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1 Introduction
PowerTalk 2 is a PC application that enables communication with products equipped with an esense controller.
Esense controllers are generally used to provide intuitive drive support to a broad range of heavy mobile care
products. The WheelDrive is one of them.
PowerTalk 2 is also a service tool which gives the user an overview of system settings, sensor and parameter
values, rmware versions, counters, log information and so on.
The WheelDrive generation 2019 is compatible with PowerTalk 2.
The software runs on Windows 10, Windows 7 and Windows XP.

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2 Installation PowerTalk2
For the installation of PowerTalk 2 on Windows 10, using the standard web browser.
Visit http://powertalk.indes.eu/
Press ‘Install PowerTalk 2’.
A pop-up appears requesting to save ‘setup.exe’. Save the le in a logical location. By default the le will be stored
in your ‘Downloads’ directory.

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Run “setup.exe” and install the application.
After installation the program rst starts with a Licence screen.
For registration you need a license key le (*.ptl). These
are generally provided by email by your Sunrise sales
representative.
Press the button ‘Browse..’ to add your license key (*.ptl).
Select the le and press ‘Open’.
Notice!: When lling the eld ‘Name’, please ll in the
name of your organization and your own name,
divided by ‘-‘.
For example:
Sunrise Medical – XXXXXX XXXXXXXXX
Check and press Ok
PowerTalk 2 is installed and ready for use! You can nd the
application through your Start Menu or on your desktop�

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Notes:
PowerTalk 2 is compatible with WheelDrives (of generation 2019) with serial numbers from:
201810RW5001 and 201810LW5001.
When a WheelDrive of generation 1 is connected to PowerTalk 2, a pop-up box will be displayed showing that
PowerTalk 1 should be used:
When connecting a WheelDrive generation 2019 to PowerTalk 1, it is not possible to make a connection.
PowerTalk 1 will not show a pop-up box.

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3 Connection
Connect the WheelDrive with a USB cable (mini to normal) to your pc and switch on the WheelDrive.
Start PowerTalk.
When PowerTalk updates are available, you will be asked to update the software.
A start-up screen will be opened.
1. This eld gives information about the registered user of PowerTalk and the applicable User Level. Functionality
of PowerTalk 2 depends on User Level and the esense system conguration. The highest User Level described
in this manual is L3. When a setting is only available in level 3 or level 4, this will be indicated by: [L3] or [L4]
2. This eld gives information about the USB connection status (left) and the WIFI connection (right)
3. By pressing this button, you connect the WheelDrive to PowerTalk
Note: When connecting a new WheelDrive to PowerTalk for the rst time, you will be prompted to ll in a new
system name. The information that PowerTalk collects during the session will be stored on the local hard disk of the
pc that is connected and this name will be used.
When the same WheelDrive is connected again, the information will automatically be stored and the pop-up box
below will not show up again.

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4 Interface
This eld indicates the pulldown menus that can be used for below operations:
File
Connect
Use to manually connect to the WheelDrive when automatic connection failed or when the connection was
lost.
Open history
Every time a connection is made with the same product a history of reports is build up on your
pc-environment. When connected to a system and there are multiple reports present you can select one of
this stored report. Note: when a report is selected you are no longer “LIVE”.
Import system
Use to import a system le (containing multiple reports of 1 system) into your own pc-environment.
Open system
Opens a system le stored on your own pc-environment. With this you are able to view reports of a system
without connecting to the system. Note: when you open a system you are not “LIVE”.
Export system
Use to share your system le with others. Select a system and store the system le (*.pts) on a location.
Delete system
Removes a system le from your pc-environment.
Save report
Use to save the systems report to a location. The report is stored in html format. You can view the report
with any browser.
Send report
Sends manually the report of your system to Indes. Used when service is requested from Indes.
Exit
Use to quit the program.

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System
Set system type
Use to select the system type that you want to connect to PowerTalk if you have different systems that you
want to analyse.
Set system ID
Use to set some system identication values.
3 parameters can be used to ll in custom information:
Product type [L4] , Facility (e.g. location of product) , Location (e.g. detailed location)
Sync system time
Use to synchronise the system time with your computer time.
Set periodic check [L3]
Use to set the next periodic check after service.
Reset
Use to perform reset actions on your system. It is possible to reset to factory defaults in 2 ways:
Reset driving settings
When “RESET_DRIVING” is entered, all the custom settings become a copy of the normal settings
and the default select prole is normal
Factory reset [L3]
When “FACTORY_RESET” is entered, same settings as “RESET_DRIVING” plus below values will
be set: These counters will be set to 0: max speed, Assist and Drive rim distances, foil errors, hall
errors. And “auto off time” = 15 min, “beeps” = on, “Facility” = empty box, “Location” = empty
box, “LOG” =clear
A “FACTORY_RESET” can be used when the WheelDrive transfers to a new end-user.
User
Change user
Use to change PowerTalk user information and to use a different license le
Language
Use to change the language of PowerTalk interface. Dutch or English is available.
Autoconnect
Use to skip the login screen. When set, PowerTalk2 will automatically connect to your system. The setting
is stored in the application, user independent.
Help
Documentation
Use to nd more documentation about products that can be connected to PowerTalk. New WheelDrive
special web-link will be available in future.
About
Displays the PowerTalk software version and the installation domain.

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2. These buttons are shortcuts to the most used menu items as described in 1
3. The tabs displayed in this eld are explained in chapter 5.
4. This eld displays the actual user level.
5. The icons in this eld display the connection status of:
Left icon: USB connection to the WheelDrive
Middle icon: Internet connection
Right icon: PowerTalk displays information from the connected system
Note: When the WheelDrive is connected to PowerTalk and an internet connection is available, a status
report will automatically be send to Indes.
6. This eld displays the Service ID and the Product serial number of the system connected. These are
unique numbers for each system.

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5 Tabs
5�1 Overview
The overview tab gives a global summary of information from the connected WheelDrive.
This information is not adjustable and described below.
1. This eld gives system information.
2. This eld gives all hardware and software information of User Interface, Battery pack and Controller.
3. This eld gives information about the availability of new software versions. By clicking on the “!” symbol,
a new software version can be installed on the system. You will be asked if you want to install the new
available software version.
Warning: it is not possible to go back to previous software versions once the installation has been started.
Disconnecting the WheelDrive during update session will result in an unusable system. Please make sure
that internet connection is stable during update process and your pc has enough power.
4. This eld gives the real-time values of Assist rim sensor and Drive rim sensor. The values for a sensor in
rest are “0”.
Maximum values Assist rim: Forward = 200, Backward = - 100
Maximum values Drive rim : Forward = 400, Backward = - 400
5. This eld gives information about the battery pack connected to the WheelDrive. The maximum capacity is
3800 mAh.
6. This eld gives date and time from the WheelDrive internal clock.
The clock will be automatically synchronized when if deviates for more than 1 minute.
7. This eld shows when the next periodic check needs to be executed.

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5�2 Activity
The Activity tab gives graphical information about the charging cycles.
1. This eld shows a charging cycle graph with on vertical axis the number of charging cycles and on the
horizontal axis the charging months. In this specic graph it becomes clear that in December of 2017 the
battery was charged 3 times and in the months after that, the battery was not charged. The graph only displays
full charging cycles, meaning that partial cycles are not counted.
2. This eld shows the number of charge events over the last 12 months and over the total lifetime of the battery
pack.
5�3 Usage
The usage tab gives information about the system usage, related to the expected life-time.
1. This eld gives the usage of the battery pack in charging cycles, the total driven distance with both rims and the
number of pushes with Assist and Drive rim.
2. This eld graphically displays the usage of counters mentioned above and related to the expected life-time.
When pointing with the cursor over the green or grey rows, detailed information is displayed, e.g.:

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5�4 Values
The “Values” tab gives information about the parameter values stored in the battery pack and in the WheelDrive
controller (driving behaviour).
This information can be used to analyse the battery and system status.
Detailed information about the parameter values can be found in this document:
E1801_yyyymmdd_WheelDrive Gen 2018 parameter list_Rx.xx_yyy
Example:

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5�5 Settings
The default factory setting is the most common settings prole that suits most users, but several settings can be
personalized for users with special needs or wishes. These customizable settings are: Driving behavior, Automatic
switch off time, Beeps ON/OFF and Speed Limit.
This chapter explains how to adjust and write these settings.
Note:
The Left and Right wheel needs to be set individually, but settings from one wheel can be saved and load to the
other wheel. See chapter 4.5.2.
5�5�1 Driving Behaviour
Within this tab the settings related to driving behaviour can be made:
Explanation of graphical display changes.
• Green highlighted eld: The eld is changed compared to the last written setting.
• Red highlighted eld: The eld contains an incorrect value.
• Undo changes: The last written settings are lled in, all changes will be undone.
• Write: All changes are written to the wheel. Number behind write indicates
the number of changes made before written.

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Pre-sets
The WheelDrive is provided with 3 preset’s (Gentle, Normal and Sport) and the possibility to make custom settings.
This is the input eld, used to set the “Mode”.
By entering “1, 2, 3 or 4” you activate one of the modes explained below:
“1” = Gentle: Mode Gentle is suitable for people with low reaction speed who use the wheels mainly
indoors. The values that belong to this mode are displayed in eld 2
“2” = Normal: Mode Normal is the standard setting and suitable for most people
The values that belong to this mode are displayed in eld 3
“3” = Sport: Mode Sport is suitable for active people who often drive long distances outside or use
it on hilly terrain regularly.
The values that belong to this mode are displayed in eld 4
“4” = Custom: Mode Custom makes it possible to create a personalized setting. There are 3
parameters to set per support level, the range is 1-6. The 3 custom support levels correspond with
the 3 buttons on the User Interface.
The values can be entered in eld ⑤ and can only be written when the Mode is set to “4”.
Explanation of parameters:
Motor power:
The motor power is a combination of torque and acceleration. With a high value it becomes more powerful and the
time to reach full power is shorter.
Sensitivity assist rim:
Determines the amount of assist rim displacement you need to apply to get support. With a high value, the
movement starts with a little displacement of the assist rim; with a low value it starts later, after more displacement.
Max. speed forward:
This determines the max. speed you can reach with the drive rim on at surfaces. The maximum speed is 6 km/u,
corresponding with value 6.

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Steps to set driving behaviour
1. Go to tab Settings > Driving behaviour
2. Unfold all 4 sub menus within Driving behaviour.
3. Fill in the desired Mode under Driving Settings: Gentle, Normal, Sport or Custom
4. In case mode Custom is chosen: ll in all 9 input elds within Custom support level 1, 2 and 3.
Note: In case mode is NOT on custom (“4”) , the values within custom support level 1,2 and 3 are
ignored.
5. Write the settings to the wheel by pressing button Write on the bottom.
6. Do the same for the second wheel (see paragraph “save and load settings” for an exact copy of the
settings to the second wheel).
5�5�2 Save and Load Settings
The values within tab Settings can be saved and loaded.
Steps to save:
1. Press Save settings
2. Select the settings you want to save.
Warning: Left/Right wheel setting is also in the list. Deselect if you do not want to get the setting changed!
3. Press save and select a location.
Steps to load:
1. Press load setting
2. Select and open a le
Note: All changed elds are highlighted green
3. Write the settings to the wheel by pressing button Write on the bottom.

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5�5�3 General Settings
4 general settings can be personalized:
Automatic switch off time: Determines after how many minutes the wheel switches off when not used.
Beeps ON/OFF: When selecting OFF, the wheel will not give any beeps. This
also counts for warning beeps.
Wheel Left/Right: [L3] With this setting it is possible to re-congure the type of wheel. Normally this
setting is only used in case a Left wheel is rebuilt into a Right wheel or vice versa.
Warning: Make sure to congure the correct type of wheel.
Speed Limit: The WheelDrive can speed up to the value lled-in.
Steps to set general settings:
1. Fill in the desired values for
• Automatic switch off time
• Beeps ON/OFF
• Speed Limit
2. Write the settings to the wheel by pressing button Write on the bottom.
3. Do the same for the second wheel. (see paragraph “save and load settings” for an exact copy of the
settings to the second wheel).

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5�5�4 System Information
This eld displays the system info.
Firmware build date: Displays the production date of the rmware
Manufacturer serial number: Displays the serial number of the motor controller
5�5�5 Battery
This eld displays the battery settings. These settings are dened by the manufacturer and cannot be adjusted.
The settings give general information about the battery and can be useful during service.
The complete list of battery settings is displayed below:

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5�6 Counters
In tab “counters” relevant built in counters for Battery and Driving behaviour can be displayed and some of them
can be reset.
Detailed information about the parameter values can be found in this document:
E1801_yyyymmdd_WheelDrive Gen 2018 parameter list_Rx.xx_yyy
• Field displays names of counters
• Field display the counter number
• Field displays if a counter can be reset to zero. By clicking the arrow symbol, the values will be reset. [L3]
Note: These elds are also available for driving behaviour.

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Counters related to driving behaviour are displayed below.
Reset actions are only available for [L3], except the “unexpected power off”.
5�7 Log
The WheelDrive rmware will create a log le to store all important events that happened when using the product.
This log le is very useful for service repairs and to help customers with complaints. In the log le approx. 1500
lines of data can be stored and when more events happen, then the oldest line will be erased.
• Prior to every event a line number will be displayed. This number can be used for communication. A newly
added event will be stored on top of the list.
• The “date” eld displays the date and time an event was stored. An event will be stored immediately after the
event happened. With the date you are able to track back when an event happened and how many time there
was in between certain events. This information can be usefull to make proper analysis of events, especially in
case of problems or questions from end-users.
• This eld displays a unique code for a certain type of event. From this code more detailed information than
displayed in the event column can extracted by Indes if required.
• The “Event” eld shows the description of the event that was stored. The description always starts with a
unique number for a pre-dened event, followed by a description and when relevant between brackets a beep
signal.