Sunrise Medical Xperience Operating manual

Xperience and Xplore
Technical Service Manual

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Introduction:
Please read the instructions in this service manual before
attempting to troubleshoot or repair this product for the first
time. If there is anything that is not clear or if you require
additional technical assistance, contact Sunrise Tech
Service at 1-888-703-9021. At the prompt, you will be
asked to either dial an extension or hit “0” for the operator
– dial either extension 8183736 or 8182107 – for
immediate assistance please dial “0” for paging and
operator.
Safely troubleshooting and/or repair of this product
depends on your diligence to following the instructions
within this manual. Sunrise Medical is not responsible for
injuries or damage resulting from a person’s failure to
exercise good judgement an/or common sense.
This Service Manual has been compiled as a troubleshooting
guide for the Quickie Xperience and Xplore.
This Service Manual is intended for use by persons with a
basic working knowledge and the skills required in
servicing and maintaining Power Wheelchairs. Persons
without a General Working knowledge and expertise in
servicing of this product should not carry out
troubleshooting procedures. This can result in future
servicing, and/or damage to the unit.
Note: Photographs, Parts and content may differ from the
actual products in some cases due to changes in
specifications and other factors.

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Tools Needed
The following list of tools should enable any task to be
dealt with. Some will only occasionally be needed, by it is
advisable to own or have access to them.
1. Metric Socket Set
2. SAE Socket Set
3. Hexagon Open End Wrenches (SAE & Metric)
4. 3.5 – 8 mm flat screwdriver
5. Number 0 – 2 Phillips or cross-head screwdriver
6. Vise Grips
7. Adjustable Pliers
8. Cir-clip Pliers
9. Hammer (Small & Large)
10. Soft Hammer (Rubber and/or Plastic)
11. Q-Tronix Programmer
12. R-Net In-line Programmer
13. Wire Strippers
14. Shraeder Valve
15. Ty-wraps short – medium - long

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Table of Contents
1. Batteries sizes and installation & troubleshooting
2. Charger and operation & troubleshooting
3. Motors - Operation – readings – and troubleshooting
4. Suspension – Base – Adjustments
5. Joysticks & Controls – Operation – options and parts –
VR2 – EL - RNET
6. Programming – Using Q-TRONX - In-line and Personal
Computer Software - DTT.
7. Seating – Installing – Operation – Tilt – Lift - Recline
Legrests – troubleshooting.
8. Specialty Controls and Setup
9. Diagnostics - section dedicated to every aspect of chair.
10. Acronym – Section

Section 1 - Batteries
Description:
The batteries are used to power the chair and need to be
maintained to have full potential and use of product. Please
use specified batteries and follow all charging
recommendations. Please use charger provided by
manufacturer – neglect of this will void warranties.
Safety
If mishandled batteries can be dangerous and hazardous.
1. All mobility batteries whether Gel or Sealed type,
contain lead and sulfuric acid. Both of these materials
are toxic and in the case of sulfuric acid, highly
corrosive. Additionally, when batteries are
charged, they produce hydrogen gas which is “highly”
flammable and can cause a possible explosion.
This is why proper handling is mandatory at all times.
2. Battery explosion - this is the result of too low an
acid/electrolyte level in the battery, which allows high
concentrations of hydrogen to built up. This is possible
with all batteries if improper charging or battery failure
occurs. But not common in gel/sealed batteries.
3. Keep sparks and flames away from batteries
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4. Burns – dropping a wrench or screwdriver across battery
terminals results in sparks and arcing and intense heat.
Improper wiring and assembly may short the battery the
wiring and produce an electrical fire.
5. Pollution – Batteries should be disposed at a reliable battery
recycler. Improper disposal of batteries damage the
environment.
Battery Charger Cycle Illustration
Typical flooded battery
As battery discharges, the sulfate from the electrolyte
forms on the plates. As battery recharges, the sulfate is
driven back into the electrolyte.
22NF Battery GRP 24 Battery
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Wiring Diagram for Batteries
Note: The orange wires have recently been
changed to White and Black.
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Installation & Wiring
1. Make sure you installed the Red Wire to the Positive Post and
the Black wire to the negative post. The Back battery cover
has the 70 amp Circuit breaker included – strapped in by 2
ty-wraps and breaker with knurled nut as seen in photos below.
(Rear battery)
(Front battery)
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2. Check to insure the strap is fastened tightly around case
As shown in photos below:
Depressing Metal allows you to pull tighter on strapping
3. Check to make sure connector locks and plastic clips are
Engaged which ensures connector is locked see photos
Below:
Connector not locked fully
Fully Locked
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4. Batteries use a slide out battery tray and operation to open
is done by positive forward pressure on the back and pulling
of handle at same time shown below:
This allows release through
2 different tabs which secure it from releasing through heavy
vibration or terrain seen below:
This pulls enough for
Easy release of back and battery access Yellow Tabs for good
visual
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