
●Other Functions: You can click the icon to know.
VI. Questions and Answers
●When mobile phone dials the device and prompts “the
subscriber you dialed is busy now”, it means that SIM card of
device can’t identify the number when caller ID is not enabled.
Please enable caller ID of SIM card of the device.
● Can’t connect to the service during the first power-on, APP
issues instructions for showing that the device is off line.
①Check whether SIM card of the device is GSM network, for
example, the network doesn’t support China Telecom.
②Check whether SIM card of the device enables data traffic,
must be compatible with 2g data traffic. The device only can
③Check whether server parameters (IP and port, ID) are
correct, must guarantee that inquired ID number is consistent
with ID number of APP device list; the customer can edit SMS
pw,123456,ts# using own mobile phone and send to the device
for viewing the device parameters (the device must install the
card and power on, SMS must be edited using English input
④Please edit SMS “pw,123456,apn, network name#” using
your mobile phone and send to SIM card number of the device;