SureCall Force5 Inline User manual

Force5 Inline
5-Band Cellular Booster Extender for Commercial
Oces, Institutions and Housing Complexes.
User Guide
This is NOT a CONSUMER device. It is designated for installation
by FCC LICENSEES and QUALIFIED INSTALLERS. You MUST
have an FCC LICENSE or express consent of an FCC Licensee to
operate this device. Unauthorized use may result in signicant
forfeiture penalties, including penalties in excess of $100,000
for each continuing violation.
WARNING

How It Works Pg. 3
Package Contents Pg. 4
Before You Start Pg. 4
Installing Your inside Antenna Pg. 5
Installing Signal Booster Pg. 7
Congure Gain Setting Pg. 9-11
Troubleshooting Pg. 12
Specication Pg. 13
Warranty Pg. 14-15
Safety Information Pg. 15
Table of Contents
2SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]

How it Works
SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected] 3
Thank you for your purchase of the Force5 Inline signal booster. This booster is designed
to extend the signal reach for Industrial Force5 Inline installations that extend beyond
80,000 square feet.
This guide contains all the information you’ll need to get your Force5 Inline system up
and running. If you need any assistance while installing the product please contact tech
support at 1-888-365-6283.
When a project entails greater area coverage than the Force5 Industrial alone can pro-
vide, additional Force5 Inline boosters can be added to areas where the signal strength
is getting weak or cable lengths are too long causing dB loss.
How it works
Two common ways to increase the coverage area include:
• For areas consisting of long aisles, Force5 Inline boosters can be added where the signal falls to between
-70dB and -90dB.
• For large, wide areas the Force5 Inline boosters can be daisy-chained with the use of splitters to extend the
signal to remote corners.

4
Package Contents
1. Unpack all package contents. For missing or damaged items, contact your reseller.
2. Turn over the signal booster and record the model and serial number for reference:
Serial #:
Purchase Date:
3. Keep the carton and packing material to store the product in case you need to return it.
Standard Force5-Inline signal booster packages include the following items:
• One power supply
Signal Booster
Force5 Inline Booster
Before You Start
Step 1. Make sure you have positioned the booster close enough to an existing
electrical outlet.
Step 2. Make sure you have sucient cable length between the main cable
location and booster connector.
Step 3 Make sure you have sucient cable length between proposed inside antenna
location and booster connector.
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1. If your indoor antenna is a dome type, mount it on the ceiling in a central location.
2. If your indoor antenna is a at panel, install it against a wall or surface projecting the
area where you want reception. Point the antenna away from the outside antenna.
To avoid interference stay a minimum distance of 3 feet from the panel antenna.
Step 1. Install the Inside Antenna
Inside antennas come in omni-directional (dome) and at panel versions.
Installing Your Hardware
Note: As you can see from the table above, acquiring the recommended inside and outside antenna separation optimizes coverage signicantly.
Any reduced antenna separation reduces the booster’s coverage.
Required Between
Outside and Inside Antenna
Antenna Separation Table
antenna separation
40dB 5-6’
45dB 15-20’
50dB 50’
55dB 60’
65dB 75-80’
72dB 100’-110’
Amplier gain Min. separation (ad)
Force5 Industrial Force5 Inline

6
Installing Your Hardware
Step 3: Attach the N-Female connection from the interior antenna to the cable leading to
the connector labeled INSIDE, on your booster.
Step 4: Tighten xing nut to secure antenna (do not over-tighten).
• Storage and transportation: Store and place in non-extreme room-temperature and
dry environment
• Attention: This antenna should not be used near open re or ame
Dome antennas are omni-directional interior antenna that gather signals from all sides.
Range of antennas is dependent on three factors:
1) Physical obstructions
2) Power generated by booster and
3) Reception from outside signal received and
distributed by outside antenna.
Dome antennas should be mounted in
an upright position for best results.
Step 1: Drill a 35mm diameter hole in the ceiling. The ceiling
thickness should be 20mm, maximum.
Step 2: Unscrew xing nut from antenna. Place antenna cable
through hole. Screw the xing nut back onto antenna
and cable on crawl space side of ceiling and fasten.
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Installing Your Hardware
Step 2. Install the Signal Booster
1. Select a location for your booster close to a working AC outlet. Do not expose the signal
booster to excessive heat, direct sunlight, moisture, and airtight enclosures.
2. Attach the supplied mounting kit to the booster using the supplied screws. Tighten the
screws with a screwdriver until snug, then add a 1⁄4-to-1/2 turn. Do not over tighten.
3. Orient the signal booster so the LEDs and DIP switches face away from the wall and
the LEDs are seen easily. Then mount the signal booster to the wall using appropriate
screws and/or wall anchors.
4. Connect the main cable line from the primary booster to the booster’s connector labeled
“Outside”. Hand-tighten the connection.
5. Connect the inside antenna cable to signal booster marked INSIDE. Hand-tighten the
connection.
6. Connect the AC power cord to the signal booster.
7. Connect the plug on the other end of the 110V AC power outlet.
8. Turn the booster’s power switch on.
• The signal booster turns on automatically.
• The Power LED lights up to show that the signal booster is ready for use.
• The Alert LEDs ash up to 15 seconds on each band to show the band is activated.
Note: If the Power LED does not turn ON or the Alert LEDs continue to ash, see Troubleshooting page 19. This booster is rated for 19V AV input
voltage. DO NOT use the booster with a higher voltage power supply. This can damage the booster, cause persoanl injury and viod your warrenty.

8
Installing your Hardware
Booster Hardware
The following image shows the key hardware components on the cellullar booster.
Refer to this image as you install your Force5 Inline kit components.
DIP Switches and Lights
The Force5 Inline Industrial booster has the following indicators and controls:
• PCS Uplink Warning light/DIP switches (1): These DIP switches control the PCS communications
with the cellular tower.
• PCS Downlink Warning light/DIP switches (2): These DIP switches control the PCS amplication
within the building.
• Power light (3): This light should be illuminated or blinking green at all times while the booster is
powered on.
• Cellular Downlink Warning light/DIP switches 4): These DIP switches control the cellular
amplication within the building.
• Cellular Uplink Warning light/DIP switches (5): These switches control the cellular communications
with the tower.
Power LED
N connector to inside antenna
N connector to outside antenna
Alert LED
Power Switch
Programmer
Power Jack
Mount Kit
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Step 3. Congure Gain Settings
Facing the front of your booster, nd 9 banks of Dual In-line Package (DIP) switches.
These switches allow manual dB gain attenuation for uplink and downlink channels.
• Bank 1 controls AT&T communications with the cellular tower.
• Bank 2 controls Verizon and AT&T amplication in the building.
• Bank 3 controls Verizon communications with the cellular tower
• Bank 4 controls Cellular communications with the cellular tower.
• Bank 5 controls Cellular amplication in the building.
• Bank 6 controls PCS amplication with the cellular tower.
• Bank 7 controls PCS amplication in the building.
• Bank 8 controls T-Mobile communications with the cellular tower.
• Bank 9 controls T-Mobile amplication in the building.
The DIP switches in each bank correspond to the following dB gain values:
For maximum gain on all channels, your booster ships with all DIP switches turned OFF.
This setting should always be your starting point when installing or reinstalling the booster.
To change it, move the DIP switches to the ON or OFF position.
• Moving a switch down (away from the LEDs) turns OFF the switch and increases
booster gain for the selected channel.
• Moving a switch up (toward the LEDs) turns ON the switch and decreases booster
gain for the selected channel.
Switch settings are cumulative. This means the total amount of attenuation for a channel
equals the combined dB of all DIP switches in the same bank being set to ON.
Installing Your Hardware
12345
ON DIP
1 2 4 8 16
LTE707-UL
LTE-707 LTE-781
12345
ON DIP
1 2 4 8 16
LTE-DL
12345
ON DIP
1 2 4 8 16
LTE781-UL
12345
ON DIP
1 2 4 8 16
CELLULAR-UL
Cellular-800
12345
ON DIP
1 2 4 8 16
CELLULAR-DL
12345
ON DIP
1 2 4 8 16
PCS-UL
PCS-1900
12345
ON DIP
1 2 4 8 16
PCS-DL
12345
ON DIP
1 2 4 8 16
AWS-UL AWS-DL
AWS-2100
12345
ON DIP
1 2 4 8 16
Bank 1 Bank 2 Bank 3 Bank 4 Bank 5 Bank 6 Bank 7 Bank 8 Bank 9
Switch1
1 dB
Switch2
2 dB
Switch3
4 dB
Switch4
8 dB
Switch5
16 dB
WARNING: Do not adjust the uplink and downlink dB attenuation settings more than 20dB.
This could cause the booster to shut down

10
Note: As you see from the table above, attaining the recommended indoor and outdoor antenna separation optimizes coverage signicantly.
Any reduced antenna separation decreases the booster’ cellular signal capabilities.
LEDs
A light-emitting diode (LED) appears above each DIP switch bank on the top panel of the
signal booster.
LED
1
2
3
LTE 707 Uplink
LTE 781 Uplink
Cellular 800
Uplink
OFF = normal operation.
ON = LTE AT&T uplink warning.
Power o booster immediately.
OFF = normal operation.
ON = LTE Verizon uplink warning.
Power o booster immediately.
OFF = normal operation.
ON = Cellular uplink warning.
Power o booster immediately.
Designation Description
15 DB
21 DB
31 DB
ON
ON
ON
ON
ON
ON
ON
OFF
ON
ON
OFF
ON
OFF
ON
ON
To Achieve... Set the DIP Switchs in the Same Bank as Follows...
SW1
(1 dB)
0 DB
1 DB
OFF
ON
OFF
OFF
OFF
OFF
OFF
OFF
OFF
OFF
SW2
(2 dB)
SW3
(4 dB)
SW4
(8 dB)
SW5
(16 dB)
3 DB ON OFFON OFF OFF
7 DB ON ONON OFF OFF
Installing your Hardware
SureCall | 48346 Milmont Drive, Fremont CA 94538 | 1-888-365-6283 | [email protected]