Surveon CAM12 Series User manual

CAM12XX/13XX/14XX Series
User Manual
Release 1.4

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All Rights Reserved © Surveon Technology 2021
Copyright Statement
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written consent of
Surveon Technology Inc.
Disclaimer
Surveon Technology makes no representations or warranties with respect to
the contents hereof and specifically disclaim any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Surveon
Technology reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation to notify any
person of such revisions or changes. Product specifications are also subject to
change without notice.
Trademarks
Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other
names prefixed with “SMR” and “EMR” are trademarks of Surveon Technology
Inc.
Microsoft Windows and Windows are registered trademarks of Microsoft
Corporation.
Linux is a trademark of Linux Torvalds.
Solaris and Java are trademarks of Sun Microsystems, Inc.
All other names, brands, products or services are trademarks or registered
trademarks of their respective owners.

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Revision History
Ver Version
Description
Date
1.0
Initial release
November 2013
1.1
Add new controller icons
December 2013
1.2
Combined manuals of CAM12XX and
CAM13XX series into one
June 2014
1.3
Add new products CAM1320S2 and
CAM1420S2
March 2015
1.4
Revise the drawing for CAM1320S2 and
CAM1420S2
January 2016

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Table of Contents
Copyright Statement .........................................................................2
Revision History ...............................................................................3
Table of Contents .............................................................................4
Safety Precautions ............................................................................8
Device Installation/Site Selection ..........................................................9
Chapter 1. Product Overview............................................................. 10
1.1. Network Camera Introduction ................................................... 10
1.2. Features and Benefits ............................................................. 11
1.3. Technical Specifications .......................................................... 13
Model List for CAM12XX Series ....................................................... 13
Model List for CAM13XX Series ....................................................... 13
Model List for CAM14XX Series ....................................................... 13
Specifications for CAM12XX Series................................................... 14
Specifications for CAM13XX Series................................................... 17
Specifications for CAM1320 Series ................................................... 19
Specifications for CAM1420 Series ................................................... 21
Chapter 2. Hardware Overview .......................................................... 23
2.1. Overview............................................................................. 23
Front View for 1200/1201............................................................. 23
Rear View for 1200/1201.............................................................. 23
Front View for1300/1301 ............................................................. 24
Side View for CAM1320/1320S2 ...................................................... 24
Rear View for CAM1300/1301 ........................................................ 25
Bottom View for CAM1320 ............................................................ 25
Bottom View for CAM1320S2/CAM1420S2........................................... 26
2.2. Dimensions .......................................................................... 27
CAM1200/1201.......................................................................... 27
CAM1300/1301.......................................................................... 28
CAM1320/1320S2/1420S2 ............................................................. 29

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2.3. Functions ............................................................................ 30
CAM1200/1201.......................................................................... 30
CAM1300/1301.......................................................................... 30
CAM1320/1320S2/1420S2 ............................................................. 32
2.4. Hardware Installation ............................................................. 34
CAM1200/1201/1300/1301............................................................ 34
2.5. Camera Deployment ............................................................... 41
2.6. Before You Start.................................................................... 43
Chapter 3. Connecting to the Network Camera....................................... 44
3.1. Connecting with a Web Browser ................................................ 45
Obtaining IP address through the IP Utility......................................... 45
Connecting to the Network Camera ................................................. 46
Logging into the System............................................................... 46
Installing ActiveX Components in Internet Explorer .............................. 47
Logging Out of the System ............................................................ 48
Using the Help Interface .............................................................. 48
3.2. Connecting with an RTSP Player ................................................ 49
Chapter 4. Configuration through the Web Interface................................ 50
4.1. Interface Layout.................................................................... 52
Control Descriptions ................................................................... 53
4.2. Settings............................................................................... 55
General .................................................................................. 55
Basic Settings ...................................................................... 55
User Account....................................................................... 57
Date & Time ....................................................................... 60
Network ................................................................................. 62
Network Configuration ........................................................... 63
Port Settings ....................................................................... 65
UpnP ................................................................................ 67
Wifi.................................................................................. 68
SNMP ................................................................................ 69

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HTTPS ............................................................................... 70
Video & Audio Settings ................................................................ 72
Basic Settings ...................................................................... 72
Text Overlay Setting .............................................................. 73
Image Appearance Settings ...................................................... 74
Image Appearance Settings (only for CAM1320S2/1420S2).................. 79
Video Streams ..................................................................... 85
Privacy Mask Settings ............................................................. 87
Audio Settings ..................................................................... 88
PTZ ....................................................................................... 89
Recording................................................................................ 90
Recording Basic Settings ......................................................... 90
Recorded File Management ...................................................... 91
Event Notification...................................................................... 92
Event Server ....................................................................... 92
Event Alert Action................................................................. 94
Motion Detection .................................................................. 95
Tampering Detection ............................................................. 98
DI & DO ............................................................................. 99
Event Settings .................................................................... 100
System .................................................................................. 107
Storage Management ............................................................ 107
System Status ..................................................................... 108
System Log ........................................................................ 109
Firmware Upgrade ............................................................... 110
Configuration Upgrade .......................................................... 110
Reset to Factory Default Settings.............................................. 112
Chapter 5. Configuration through the IP Utility .................................... 114
5.1. Overview........................................................................... 116
5.2. Installing the IP Utility .......................................................... 116
5.3. IP Utility Basics ................................................................... 118

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Starting the IP Utility ................................................................. 118
IP Utility Main Screen................................................................. 118
Exiting the IP Utility .................................................................. 119
5.4. Camera Actions ................................................................... 120
Search................................................................................... 120
Login .................................................................................... 121
Properties .............................................................................. 123
Delete from Tool ...................................................................... 125
Select All ............................................................................... 126
Rebooting Camera .................................................................... 127
Set IP.................................................................................... 128
Link to Camera Web Interface ...................................................... 130
Link to Camera ................................................................... 130
Link to Camera User Manager .................................................. 131
5.5. Camera Group Actions........................................................... 132
Add Group .............................................................................. 132
Delete Group........................................................................... 134
Rename Group......................................................................... 135
Move to Group ......................................................................... 137
Copy to Group ......................................................................... 139
5.6. Configuration Settings........................................................... 141
Download Configuration.............................................................. 142
Update Configuration................................................................. 143
5.7. Firmware Actions ................................................................ 144
Update Firmware...................................................................... 144
5.8. Focus Tool ......................................................................... 146

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Safety Precautions
Electric Shock Warning
This equipment may cause electric shocks if not handled properly.
Access to this equipment should only be granted to trained operators
and maintenance personnel who have been instructed of, and fully
understand the possible hazardous conditions and the consequences of
accessing non-field-serviceable units such as the power supplies.
The system must be unplugged before moving, or in the even that it
becomes damaged.
Reliable Grounding
Particular attention should be given to prepare reliable grounding for the
power supply connection. It is suggested to use a direct connection to the
branch circuit. Check for proper grounding before powering on the device.
Overloading Protection
The device should be installed according to specifications. Provide a suitable
power source with electrical overload protection. Do not overload the AC
supply branch circuit that provides power to the device.
ESD Precautions
Please observe all conventional anti-ESD methods while handling the device.
The use of a grounded wrist strap and an anti-static work pad are
recommended. Avoid dust and debris in your work area.

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Device Installation/Site Selection
The device should be installed according to specifications. This device
should be operated at a site that is:
Clean, dry, and free of excessive airborne particles.
Well-ventilated and away from heat sources such as direct sunlight
and radiators.
Clear of vibration or physical shock.
Away from strong electromagnetic fields produced by other devices.
Available with properly grounded wall outlet for power. In regions
where power sources are unstable, apply surge suppression.
Available with sufficient space behind the device for cabling.
Never install or use, unless waterproof or dust-resistant is listed as a
feature, the device in the following locations:
Areas where chemicals are used.
Areas where dust, debris, or pollen is in excess.
Areas where corrosive gas, sea water or high humidity is present.
Areas where steam vapor or flammable environments is generated.
Areas where radiation, X-rays, strong electric waves, or magnetism is
generated.
Areas outside of the allowable ambient operating temperature range.
Areas subject to impact or rigorous vibration.

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Chapter 1. Product Overview
1.1. Network Camera Introduction
CAM12XX/13XX/14XX series are professional network cameras that use Internet
Protocol (IP) to transmit video streams and control signals over networks. Capable
of operating over both LANs and WANs, they provide a complete budget-conscious
remote surveillance solution that are ultra clear and highly integrated.
CAM12XX/13XX/14XX series combine a user-friendly interface and simplified
installation with a powerful feature set to provide users an easy upgrade path to
new digital surveillance system in a virtual environment. These highlights make
CAM12XX/13XX/14XX series ideal choices for environments that require remote
surveillance or video transmission.

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1.2. Features and Benefits
12XX/13XX/14XX series IP camera is a cutting-edge digital video transmission
device. It can compress and transmit real-time images of outstanding quality
using a reasonable amount of bandwidth through a standard TCP/IP network.
The following features make this IP camera an outstanding choice when building
an intelligent IP surveillance system:
High Video Quality
High image quality is essential in security surveillance applications. It is
important to be able to clearly capture an incident in progress and
identify persons or objects involved. A network camera gives exceptional
video quality, even greater than that of traditional analog cameras, which
means that more detail or larger areas can be covered.
H.264/MPEG-4/MJPEG Compression
Motion JPEG, MPEG-4, and H.264 (also known as MPEG-4 Part 10/AVC),
each employ different techniques to reduce the amount of data
transferred and stored in a network video system. Network cameras that
support multiple compression standards are ideal for maximum flexibility
and integration possibilities.
Dual Streaming
Dual-stream design enables simultaneous support of real-time video
monitoring, video recording, or mobile viewing applications which require
different resolutions, compression formats and frame rates.
Tampering Detection
This is an intelligent video analytics application available only in selected
network cameras in the market. When a camera is manipulated in any way
(e.g. accidental redirection, blocking, defocusing, spray-painted, covered
or damaged), it can automatically trigger recording and alert notifications.

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Power-over-Ethernet
The built-in Power-over-Ethernet support reduces cabling and installation
costs, and enables users to consolidate power facilities for higher
reliability. With PoE, a camera can still operate in the event of a power
failure if it is connected to a centralized backup power with an
Uninterruptible Power Supply.

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1.3. Technical Specifications
Model List for CAM12XX Series
CAM12XX Series
CAM1200
CAM1201
Megapixel IP Camera
Megapixel D/N IP Camera
Model List for CAM13XX Series
CAM13XX Series
CAM1300
CAM1301
CAM1320
CAM1320S2
2 M H.264
IP Camera
2 M H.264 D/N
IP Camera
2M H.264
IP Fixed Dome
2M H.264
IP Fixed Dome
Model List for CAM14XX Series
CAM14XX Series
CAM1420S2
3M H.264 IP Fixed Dome

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Specifications for CAM12XX Series
Specifications
Model Name
CAM1200
CAM1201
General
Description
Megapixel Compact
IP Camera
Megapixel D/N Compact
IP Camera
Image Sensor
1/4" Megapixel Progressive
scan CMOS
1/4" Megapixel Progressive
scan CMOS
Lens
Changeable (CS/C mount)
Changeable (CS/C mount)
SNR
48dB
48dB
WDR
Yes
Yes
Day/Night ICR
N/A
Yes
IR LED
N/A
N/A
Min Illumination
0.01 Lux @ F1.8 (B/W)
0.1 Lux @ F1.8 (Color)
0.01 Lux @ F1.8 (B/W)
0.1 Lux @ F1.8 (Color)
Iris Control
Fixed
Fixed
Shutter Time
1/2 ~ 1/50,000 s
1/2 ~ 1/50,000 s
Viewing Angle
N/A
N/A
Camera Angle
Adjustment
N/A
N/A
Pan/Tilt/Zoom
Functionalities
N/A
N/A
Video
Video
Compression
H.264/MJPEG
H.264/MJPEG
Resolution
Up to 1280 x 800
Up to 1280 x 800
Frame Rate
30 fps at WXGA (1280 x 800)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
30 fps at WXGA (1280 x
800)
30 fps at HD720 (1280 x
720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Stream
Dual stream at H.264 and
MJPEG simultaneously
Dual stream at H.264 and
MJPEG simultaneously

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Bit Rate
64K ~ 10Mbps, VBR, CBR,
controller frame rate and
quality
64K ~ 10Mbps, VBR, CBR,
controller frame rate and
quality
Video Control
AGC (Auto Gain Control),
AWB (Auto White Balance),
AES (Auto Electronic
Shutter), image adjustment
AGC (Auto Gain Control),
AWB (Auto White Balance),
AES (Auto Electronic
Shutter), image
adjustment
Intelligent
Video
Motion detection, tampering
detection (blocked,
redirected, defocused, or
spray-painted)
Motion detection,
tampering detection
(blocked, redirected,
defocused, or spray-
painted)
Video Jack
N/A
N/A
Audio
Built-in MIC
N/A
N/A
Audio
Compression
16KHz, ADPCM/G.711
16KHz, ADPCM/G.711
Audio Input
3.5mm phone jack
3.5mm phone jack
Audio Output
3.5mm phone jack
3.5mm phone jack
I/O and Event
Management
Alarm In
N/A
N/A
Alarm Out
N/A
N/A
Video Buffer
5 second pre-alarm,
5 second post-alarm
5 second pre-alarm,
5 second post-alarm
Event Action
Send snapshot or video clip
by FTP or E-mail, record to
NAS, trigger DO
Send snapshot or video clip
by FTP or E-mail, record to
NAS, trigger DO
Network
Supported
Protocols
IPv4, ARP, TCP, UDP, ICMP,
IGMP, DHCP, NTP, DDNS,
SMTP, FTP, HTTP, CIFS,
PPPoE, UPnP, RTP, RTSP,
RTCP, 3GPP
IPv4, ARP, TCP, UDP,
ICMP, IGMP, DHCP, NTP,
DDNS, SMTP, FTP, HTTP,
CIFS, PPPoE, UPnP, RTP,
RTSP, RTCP, 3GPP
Ethernet
10/100 Base-T / RJ45
10/100 Base-T / RJ45

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System
Local Storage
N/A
N/A
RS-485
N/A
N/A
USB
USB 2.0 x 1 for Wireless
USB 2.0 x 1 for Wireless
SDK
SDK 2.0
SDK 2.0
Viewing System
OS
Microsoft Windows
XP/Vista/7
Microsoft Windows
XP/Vista/7
Browser
Microsoft IE 6.0 or above
Microsoft IE 6.0 or above
Software
VMS 2.5
VMS 2.5
General
Temperature
Operation: -10°C ~ 50°C
(14°F~122°F)
Operation: -10°C ~ 50°C
(14°F~122°F)
Humidity
5 to 90%
5 to 90%
Power
12VDC 1.5A；PoE
(IEEE 802.3af) with Class 3
12VDC 1.5A；PoE
(IEEE 802.3af) with Class 3
Power
Consumption
Max. 5W
Max. 5W
Dimension
64mm x 60mm x 97mm
(2.52" x 2.36" x 3.82")
64mm x 60mm x 97mm
(2.52" x 2.36" x 3.82")
Weight
Net: 275g
Gross: 530g
Net: 275g
Gross: 530g
Certification
Safety: LVD
EMC: FCC, CE
Safety: LVD
EMC: FCC, CE

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Specifications for CAM13XX Series
Model Name
CAM1300
CAM1301
Description
2 M H.264 IP Camera
2 M H.264 D/N IP Camera
Image Sensor
1/2.7" 2 megapixel progressive scan CMOS
Lens
4.2 mm, F1.8 (Default)
SNR
48dB
WDR
Yes
Day/Night ICR
N/A
Yes
IR LED
N/A
Yes (10M)
Min Illumination
0.03 Lux @ F1.8 (B/W)
0.3 Lux @ F1.8 (Color)
0 Lux (IR LEDs on)
0.3 Lux @ F1.8 (Color)
Iris Control
N/A
Viewing Angle
N/A
Diagonal: 89°
Horizontal: 71°
Vertical: 49.5°
Camera Angle
Adjustment
N/A
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
1/2~1/10,000 s
Video Compression
H.264/MPEG-4/MJPEG
Resolution
Up to 1920 x 1080
Video FPS
15 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Control
AGC (Auto Gain Control),
AWB (Auto White Balance),
AES (Auto Electronic Shutter),
Image Adjustment
Video Stream
Dual stream at H.264, MPEG-4, and MJPEG simultaneously
Bit Rate
64K~10Mbps, VBR, CBR, controller frame rate and quality
Intelligent Video
Motion Detection,
(blocked, redirected, defocused, or spray-painted)
Video Jack
N/A
Audio Compression
32KHz, ADPCM
Audio
Input/Output
3.5mm phone jack
Alarm In/Out
N/A
Video Buffer
5 second pre-alarm, 5 second post-alarm

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Event Action
Send snapshot or video clip by FTP or email, record to NAS, trigger DO
Supported
Protocols
IPv4, ARP, TCP, UDP, ICMP, DHCP, NTP, DDNS, SMTP, FTP, HTTP, CIFS, PPPoE, UPnP,
RTP, RTSP, RTCP, 3GPP
Ethernet
10/100 Base-T/RJ45
Local Storage
N/A
RS-485
N/A
USB
USB 2.0 x 1
SDK
SDK 2.0
OS
Microsoft Windows XP/Vista/7
Browser
Microsoft IE 6.0 or above
Software
VMS 2.4.5
Temperature
Operation: -10~50°C (14~122°F)
Humidity
5~90%
Power
12VDC 1.5A；PoE (IEEE 802.3af) with Class 3
Power
Consumption
Max. 5W
Dimension
64mm x 60mm x 97mm
Weight
Net: 270g (0.85 lb)
Gross: 525g (2.29 lb)
Net: 275g (0.88 lb)
Gross: 530g (2.32 lb)
Certification
Safety: LVD
EMC: FCC, CE, KC

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Specifications for CAM1320 Series
Model Name
CAM1320
CAM1320S2
Description
2M H.264 IP Fixed Dome
2M H.264 IP Fixed Dome
Image Sensor
1/2.7" 2 megapixel progressive scan CMOS
1/3” 2 megapixel progressive scan CMOS
Lens
2.8 mm, F1.8 (Default)
SNR
48dB
WDR
Yes
Day/Night ICR
N/A
IR LED
N/A
Min Illumination
0.03 Lux @ F1.8 (B/W)
0.3 Lux @ F1.8 (Color)
0.01 Lux @ F1.8 (B/W)
0.1 Lux @ F1.8 (Color)
Iris Control
Fixed
Viewing Angle
Diagonal: 135°
Horizontal: 105°
Vertical: 87°
Diagonal: 128°
Horizontal: 98°
Vertical: 81°
Camera Angle
Adjustment
N/A
Pan ±70°
Tilt 0º~90º
Pan/Tilt/Zoom
Functionalities
N/A
Shutter Time
1/2~1/50,000 s
1/1 ~ 1/10,000 s
Video Compression
H.264/MJPEG
H.264/MPEG-4/MJPEG
Resolution
Up to 1920 x 1080
Video FPS
15 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
30 fps at 1080P (1920 x 1080)
30 fps at SXGA (1280 x 1024)
30 fps at HD720 (1280 x 720)
30 fps at D1 (720 x 480)
30 fps at VGA (640 x 480)
30 fps at QVGA (320 x 240)
Video Control
AGC (Auto Gain Control),
AWB (Auto White Balance),
AES (Auto Electronic Shutter),
Image Adjustment
AGC (Auto Gain Control),
AWB (Auto White Balance),
AES (Auto Electronic Shutter),
WDR, 2D/3D De-noise,
Edge Enhancement,
Image Adjustment
Video Stream
Dual stream at H.264 and MJPEG
simultaneously
Dual stream at H.264, MPEG-4, and
MJPEG simultaneously
Bit Rate
64K~10Mbps, VBR, CBR, controller frame
rate and quality
32K~10Mbps, VBR, CBR, controller frame
rate and quality
Intelligent Video
Motion Detection
(blocked, redirected, defocused,
or spray-painted)
Motion Detection, Tampering Detection
(blocked, redirected, defocused,
or spray-painted)
Video Jack
N/A
Audio Compression
16KHz, ADPCM/G.711

20
Audio
Input/Output
N/A
Alarm In/Out
N/A
Video Buffer
5 second pre-alarm, 5 second post-alarm
Event Action
Send snapshot or video clip by FTP or email, record to NAS
Supported
Protocols
IPv4, IPv6, ARP, TCP, UDP, ICMP, IGMP, DHCP, NTP, DDNS, SMTP, FTP, HTTP, HTTPS,
CIFS, PPPoE, UPnP, RTP, RTSP, RTCP, 3GPP
Ethernet
10/100 Base-T/RJ45
Local Storage
N/A
RS-485
N/A
USB
N/A
SDK
SDK 2.0
OS
Microsoft Windows XP/Vista/7
Browser
Microsoft IE 6.0 or above
Software
VMS 2.5
Temperature
Operation: -10~50°C (14~122°F)
Humidity
5~90%
Power
12VDC 1.5A；PoE (IEEE 802.3af) with Class 3
Power
Consumption
Max. 5W
Max. 3.2W
Dimension
Φ100mm x 43mm(H) (3.94”x 1.69”)
Weight
Net: 190g (0.42 lb)
Gross: 305g (0.67 lb)
Certification
Safety: LVD
EMC: FCC, CE