Switzernet A-100 User manual

A-100 SIP Phone User Manual (V1.39)
A-100 SIP Phone User Manual
 A-100 IP phone Appearance Introduction:..................................................................... 1
 Function Keys of A-100 IP Phone Introduction (Normal State)..................................... 2
 Features ................................................................................................................................3
 Standard and Protocol......................................................................................................... 3
 Operating requirements....................................................................................................... 4
 Electric requirements........................................................................................................... 4
 Size ........................................................................................................................................ 5
 Installation............................................................................................................................. 5
 Configuration......................................................................................................................... 5
 Phone Keypad set................................................................................................................ 5
 Configured by WEB............................................................................................................. 9
 Configured by PalmTool.................................................................................................... 21
 Telnet Configuration........................................................................................................... 21
 Upgrade A-100 IP phone................................................................................................ 37
 Usage of the phone............................................................................................................ 38
 A-100 IP phone Appearance Introduction:
●A-100 IP Phone Front Illustration (Refer to Fig 1.1):

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Fig 1.1 A-100 IP Phone Illustration
 Function Keys of A-100 IP Phone Introduction (Normal State):
Keys Function
LOCIP With handset hung, press this key to get local IP address of the phone
MISCAL With handset hung, press this key to review missed number
ANSCAL With handset hung, press this key to review received number
NUMBER With handset hung, press this key to get phone number
DIACAL With handset hung, press this key to review dialed number
REDIAL While reviewing missed, received or dialed number, press this key to dial current number

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SPEAKER Press this key to have a call without lifting the handset
VOL+ Increase the volumes of handset or speaker; turn over the record backward
VOL- Decrease the volumes of handset or speaker; turn over the record forward
 Features
 Hardware
●Main chip—PA1688 50MHz
●Data Memory—2MB SDRAM
●Program Memory—1 MB Flash memory
●Ethernet Jack—1/2 10/100M jacks
●AC/DC adapter—Input AC100--- 230V，Output 9V DC, 1A
 Software
●DHCP support for LAN or Cable modem
●PPPoE support for ADSL or Cable modem
●Set phone by HTTP web browser (IE6.0) or Telnet
●Upgrade by FTP
●Support major G.7XX ;GSM610 audio codec
●VAD(Voice active detect)
●CNG (Comfort noise generation)
●Dynamic voice jitter buffer
●G.168/165 compliant 16ms echo cancellation
●Tone generation and Local DTMF re-generation according with ITU-T
●E.164 dial plan and customized dial rules
●100 entries for quick dial
●80 entries each for missed calls, answered calls and dialed calls
●Adjustable volume for both handset and speaker
●Voice prompt
●Hotline
 Standard and Protocol
A-100 IP Phone supports following standard and protocol:

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●IEEE 802.3 /802.3 u 10 Base T / 100Base TX
●Major G.7XX; GSM610 audio codec
●SIP(RFC 2543;RFC3261)
●TCP/IP: Internet transfer and control protocol
●RTP: Real-time Transport Protocol
●RTCP：Real-time Control Protocol
●VAD/CNG save bandwidth
●DHCP：Dynamic Host Configuration Protocol
●PPPoE：PPP Protocol over Ethernet
●DNS：Domain Name Server
●Telnet：Internet's remote login protocol
●FTP：File Transfer protocol
●HTTP：Hyper Text Transfer protocol
 Operating requirements:
●Operation temperature: 0 to 50° C (32° to 122° F)
●Storage temperature: -30° to 65° C (-22° to 149° F)
●Humidity: 10 to 90% no dew
 Electric requirements:
●Voltage: 9V~24V
●Power adapter: output DC 12V/450mA
●Network interface:1/2X RJ-45 Ethernet Connectors

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 Size：
200 x 195 x 87 mm (L x W x H)
 Installation:
1．Connect handset to base: insert handset cord into handset cord jack at the
left side of the base.
2．Connect IP phone to Internet: plug the RJ-45 Ethernet cable into the
Ethernet Jack. Plug the other end of the cable into HUB.
Power on IP phone: plug the power cord adapter into the Power Jack. Then
plug the other end of the power cord adapter into the appropriate wall outlet.
 Configuration
Four different ways can be used to configure A-100 IP phone: phone
keypad, web browser, Telnet commands and PalmTool configuration tool on
computer.
 Phone Keypad setup
●Function Keys Introduction: When using keypad and LCD to
configure the settings of IP phone, following keys will be used:
Keys Function Keys Function
LOCIP Enter setting mode SPEAKER/OK Enter submenu; confirm change
VOL+ Turn over menu
backward VOL- Turn over menu forward; move cursor backward
LOCIP/SET Modify values REDIAL/EXIT Exit current menu; exit setting mode
Refer to above operation; you can reach any menu to modify any value.

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Please refer to following structure illustrations to learn the values of each
menu item. As for the meaning of each item and value, please refer to Web
Browser Setting chapter.
●Menu Structure:

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 Configured by WEB
Double click icon to open the IE browser. Input the IP address of the
phone into address bar ( ), and then input password
of the phone into the following page. Default password 1234 is ordinary
password and super password is 12345678. With Debug set 0[disable],
please input super password; while Debug is not set as 0[disable], please
input ordinary password. Then click button. The following
configured page wills popup. Refer to Fig 3.1 please.
Fig 3.1 Http Setting
Network Setting：

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Fig 3.2 Network Setting
●iptype: Set how IP phone gets relevant network parameters by selecting
corresponding item from drop down list.
 static ip: Select this item to authorize users set IP address, subnet
mask and router IP address of IP phone manually.
 dhcp: Select this item to enable DHCP mode. With this system, your
LAN or router automatically assigns all the required network parameters
to any device connected to it when the device log on. A-100 IP phone
is shipped from the factory with DHCP on. So, if your LAN or router is
configured to use DHCP addressing, the IP phone’s LAN parameters
will automatically be configured as soon as it is connected to the LAN or
router and powered up.
 pppoe：Those ADSL and Cable Modem users please select this item for
it is a protocol especially designed for them. With this system, ADSL ISP
automatically assigns all the required IP parameters to any device
connected to it when the device log on.
 modem：If the IP phone used with modem, please select this item to get
relevant network parameters auto. Then please fill ID and pin into ppp id

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and ppppin fields.
●ppp id: With pppoe or modem selected in iptype drop down list, please
enter the user name here.
●ppp pin: With pppoe or modem selected in iptype drop down list,
please enter the password here.
●local ip: With static ip selected in iptype drop down list, please enter IP
address of IP phone here.
●subnet mask: With static ip selected in iptype drop down list, please
enter subnet mask of IP phone here.
●router ip: With static ip selected in iptype drop down list, please enter
router IP address of IP phone here.
●dns: With static ip selected in iptype drop down list, please enter IP
address of DNS server here.
●dns 2: With static ip selected in iptype drop down list, please enter IP
address of backup DNS server here.
●mac: MAC address is the physical address supplied by the Ethernet
NIC. A-100 phone is shipped from the factory with a unique algorism
MAC address printed on the back of the base.
Protocol Setting：

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Fig 3.3 Protocol Setting
●use service: Enable/disable service by checking/clearing this box. To
make calls through SIP Proxy Server, please check this box; otherwise,
phone can only make IP-to IP calls.
●register ttl : IP phone will send a keep-alive registration message to SIP
proxy server every “register ttl” seconds. The minimum value is 10,
maximum value is 65535. Default is 60.
●jitter size : Set buffer size of RTP package. The value range is 0-32.
●service type: This option is used to accommodate the miscellaneous
requirements of the system providers. When IP phone is connected to
these systems, please select the corresponding service type.
 Common: no special requirements
 utstarcom: Use UtstarCom’s SIP system
 zte: Use ZTE’s SIP system
 ngtel: Use NGTEL’s SIP system
 Sipphone: Free SIP service on internet, please visit
www.sipphone.com for more information.
 Inphonex: Free SIP service on internet, please visit
www.inphonex.com for more information.
 Fwd: Free SIP service on internet, please visit
www.freeworldialup.com for more information.
 net2phone: Use Net2phone’s SIP system
 stanaphone: Use Stanaphone’s SIP system
 italkbb: Use ItalkBB’s SIP system

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●service addr, service id:
If “use service” is checked, please put the URI of the SIP proxy server
into “service addr”. Put the domain name of the SIP proxy server into
“service id” or leave “service id” empty. If the system has an Outbound
Proxy，please put the URI of the Outbound proxy into “service addr” and
put the domain name of SIP proxy server into “service id”. The default
service port is 5060. If “use service” is not checked, please clear
“service addr” and “service id”.
●nat traversal: When the IP phone with private IP address need
communicate with other IP phones in a different LAN or on Internet,
please select an item from dropdown list to set the proxy used by the
phone.
 disable: Select this item when the log in server and IP phone in the
same LAN, or the log in system supports the IP phone working behind
the LAN.
 enable: When the system does not support IP phone working behind
the LAN, please select this item to search public IP address of the
NAT device. With this item selected, “nat addr”field will be activated.
Besides, port mapping (port forwarding) needs to be properly set up
on NAT device.
 stun: Select this item with SIP protocol used according to
requirement of system. With this item selected, nat addr field is
activated.
●nat addr: When “nat traversal” is set to “enable”, please put the domain
name of the servers ( These web server helps to find out the public IP of
the IP phone) into “nat addr”, such as www.whatismyip.com.
When “nat traversal” is set to “stun”, please put the URI of the stun server
into “nat addr”, in the format as “domain name/IP address : service port”.
The default service port for stun is 3478.
●nat ttl: When IP phone sit behind a NAT device, it will send packets to
server every “nat ttl” seconds to keep the port mapping on the NAT
device alive. “nat ttl” is an integer between 10 and 65535, default value is
20.
●phone number: The local phone number or username of this phone,

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usually is allocated by system.
●account: With SIP system which requires authentication, please put the
username/account into this field.
●pin: With SIP system which requires authentication, please put the
password into this field.
●register port: The local UDP port registered with server to accept
incoming handshaking messages. The default port number is 5060.
●dtmf: Set DTMF signal sending way by selecting control string, inband
audio, signal keypad or rfc 2833 from list box.
●dtmf payload : When DTMF select rfc 2833.This parameter can be used
indicating type of RTP payload type. The value can be use integer
96-101.
●rtp port: RTP port is the port transferring and receiving voice packets
using UDP protocol. This is an even number between 1024 and 65535,
can’t be the same as “register port”.
●call type: Set call type by selecting the items in drop down list.
 normal: When SIP system not support “outbound proxy”, selecting
this item.
●advanced: When SIP system support “outbound proxy”, selecting this item.
default setting is this item.
●rtp tos: Set the TOS field of the IP header of the RTP packets. The bigger
this value is 0, the higher priority the packet is .
phone settings:

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Fig 3.4 Phone Setting
●use dialplan: Set whether use dial plan or use dial number by selecting
the corresponding item in drop down list.
 disable: Do not use dial plan or dial number by selecting this item.
 enable: Use dial plan by selecting this item.
 dialnum: Use dial number by selecting this item. With this item
selected, please enter the dial prefix into dial number field.
 prefix: Use specially service by selecting this item.
 Hotline: Use Hotline function by selecting this item. With this item
selected, please enter the hotline number into dial number field.
●dial number: With dialnum selected in use dialplan drop down list,
please enter the dial prefix into this field according to requirement of log
in server. For example, with eTalk card used, enter 00 here.
●ddd code: With enable or dialnum selected in use dialplan drop down
list, set area code according to E.164 dial rule. For example, Beiing 10;
Shanghai 21.
●idd code: With enable or dialnum selected in use dialplan drop down
list, set country code according to E.164 dial rule. For example, China
86; U.S.A .1.
●idd prefix: With enable or dialnum selected in use dialplan drop
down list, set international call prefix according to E.164 dial rule, such
as 00.
●ddd prefix: With enable or dialnum selected in use dialplan drop

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down list, set long distance call prefix according to E.164 dial rule, such
as 0.
Note With dialnum seletcted in use dialplan drop down list, you can also set dddcode,
iddcode, iddprefix and dddprefix according to requirement of system.
●innerline: Enable/disable multi-settings by selecting corresponding items
from dropdown list. A-100 IP phone allows saving 5 settings totally.
 disable: Disable multi-settings by selecting this item, then the phone
will call out using current setting.
 enable: Use designated system to place calls by selecting this item.
●local prefix: With enable selected in innerline dropdown list, please fill
the number switching to local call, such as 0.
●nonlocal prefix: With enable selected in innerline dropdown list, please
fill the number switching to long-distance call, such as 9.
●ring type: Set ring type by selecting corresponding item from drop down
list.
 dtmf 0-9: Set ring as ordinary rings in different frequency
 not disturb: Set the phone do not ring by selecting this item.
 pcmring: Set ring as music shipped from factory by selecting this item.
 user define：Set ring as music saved by user by selecting this item.
●Use digitmap: Enable/disable digit map by checking/unchecking the
box.

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●Call waiting: Enable/disable call waiting by checking/unchecking the
box.
●forward number: Enter receiving forwarded calls phone number into this
field; If the IP phone used with modem, with modem item selected in
iptype list box, and then fill ISP number into this field.
●fwd poweroff: Forward calls if power off by checking this box. Please
enter receiving forwarded calls phone number into fwd number field.
●fwd noanswer: Forward calls without replying by checking this box.
Please enter receiving forwarded calls phone number into fwd number
field.
●fwd always: Forward all calls by checking this box. Please enter
receiving forwarded calls phone number into fwd number field.
●fwd busy: Forward calls if busy by checking this box. Please enter
receiving forwarded calls phone number into fwd number field.
●answer: Enter a number from 0 through 60 to set the entries of the
seconds before the phone answer the call auto or forward the calls.
Audio settings:
Fig 3.5 Audio Setting
●vad: Enable/disable VAD (voice activity detection).
●agc: Enable/disable AGC.
●aec: Enable/disable VEC.

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●codec1: Set the priority 1of the audio compression algorithm. The
options are g729，g7231，g711u，g711a and gsm.
●codec2: Set the priority 2of the audio compression algorithm. The
options are g729，g7231，g711u，g711a and gsm.
●codec3: Set the priority 3of the audio compression algorithm. The
options are g729，g7231，g711u，g711a and gsm.
●codec4: Set the priority 4of the audio compression algorithm. The
options are g729，g7231，g711u，g711a and gsm.
●codec5: Set the priority 5of the audio compression algorithm. The
options are g729，g7231，g711u，g711a and gsm.
●g.723.1 high rate: enable/disable g.723.1 high rate. G.723.1 high rate is
6.3kbps, low rate is 5.3kbps.
●audio frame: Set audio frames in RTP package. Minimum is 1 and
maximum is 8.
●handset in: Drag the slider to adjust the volume of handset input. Drag it
to the left to reduce the volume; while drag it to the right to increase the
volume.
●handset out: Drag the slider to adjust the volume of handset output.
Drag it to the left to reduce the volume; while drag it to the right to
increase the volume.
●speaker out: Drag the slider to adjust the volume of handfree output.
Drag it to the left to reduce the volume; while drag it to the right to
increase the volume.
Other settings:

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Fig 3.6 Other Setting Page
●password: Set the password of the phone. (Default password is 1234).
●super password: Set the super password of the phone.(Default super
password is 12345678).
●debug: Set the debug level of the phone.
 disable: Disable output the debug message by selecting this item.
 output: Output the operation information to the window, such as
register, input by selecting this item.
 output all: Output all debug information and data in test window by
selecting this item.
 remote debug: Save the debug information in SDRAM of IP phone
by selecting this item.
 no check: Disable checking firmware tags when upgrading. This is
not suggested, because it will increase the risk of upgrading the
wrong firmware into the phone.
●upgrade addr: Put IP address or domain name obtained by ISP of FTP
server supplying upgrade program into this field.
●nts ip: Fill IP address of time server here.

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●use daylight: Enable/disable daylight.
●timezone: Select correct time zone in list box.
When debug set as 0[disable], if input ordinary password (default one is 1234),
then following page will pop up after clicking . And only those
parameters can be modified.
Fig 3.7 Setting Page using ordinary pin with Debug set as 0 [disable]
●Update: Click this button to save the configuration and the phone will
reboot. Once the phone reboots successfully, the new configuration is
effective.
Note After entering set page, if Update button is not clicked within 5 seconds, then
when you click it again, the index page asking for pin will pop up again. Then
please input the password again to enter the set page and then click Update
button to confirm the modification.
Phone Book: Click this button to open the speed dial settings page. Please
refer to Fig 3.7. In this page, you can set and save the speed dial number by
typing the name into the Name field and then entering the corresponding
number following the name. For example, input Jack in Name field following
001, and then input 5989426454 into Phone number field. Then Jack’s number