Symbol NetVision Phone Installation and operation manual

www.symbol.com
NetVision Phone
Product Reference Guide
70-20530-02
Revision B
December 1999

ii NetVision Phone Product Reference Guide
Copyright
Copyright © 1999 by Symbol Technologies, Inc. All rights reserved.
Symbol, the Symbol logo and Spectrum24 are registered trademarks of Symbol Technologies, Inc.
No part of this publication may be modified or adapted in any way, for any purposes without permission in writing from Symbol. The material in this manual
is subject to change without notice.
Symbol reserves the right to make changes to any product to improve reliability, function, or design.
No license is granted, either expressly or by implication, estoppel, or otherwise under any Symbol Technologies, Inc., intellectual property rights. An implied
license only exists for equipment, circuits, and subsystems contained in Symbol products.
Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Patents
This product is covered by one or more of the following U.S. and foreign Patents:
U.S. Patent No.
4,360,798; 4,369,361; 4,387,297; 4,460,120; 4,496,831; 4,593,186; 4,603,262; 4,607,156; 4,652,750; 4,673,805;
4,736,095; 4,758,717; 4,816,660; 4,845,350; 4,896,026; 4,897,532; 4,923,281; 4,933,538; 4,992,717; 5,015,833;
5,017,765; 5,021,641; 5,029,183; 5,047,617; 5,103,461; 5,113,445; 5,130,520; 5,140,144; 5,142,550; 5,149,950;
5,157,687; 5,168,148; 5,168,149; 5,180,904; 5,216,232; 5,229,591; 5,230,088; 5,235,167; 5,243,655; 5,247,162;
5,250,791; 5,250,792; 5,260,553; 5,262,627; 5,262,628; 5,266,787; 5,278,398; 5,280,162; 5,280,163; 5,280,164;
5,280,498; 5,304,786; 5,304,788; 5,306,900; 5,321,246; 5,324,924; 5,337,361; 5,367,151; 5,373,148; 5,378,882;
5,396,053; 5,396,055; 5,399,846; 5,408,081; 5,410,139; 5,410,140; 5,412,198; 5,418,812; 5,420,411; 5,436,440;
5,444,231; 5,449,891; 5,449,893; 5,468,949; 5,471,042; 5,478,998; 5,479,000; 5,479,002; 5,479,441; 5,504,322;
5,519,577; 5,528,621; 5,532,469; 5,543,610; 5,545,889; 5,552,592; 5,557,093; 5,578,810; 5,581,070; 5,589,679;
5,589,680; 5,608,202; 5,612,531; 5,619,028; 5,627,359; 5,637,852; 5,664,229; 5,668,803; 5,675,139; 5,693,929;
5,698,835; 5,705,800; 5,714,746; 5,723,851; 5,734,152; 5,734,153; 5,742,043; 5,745,794; 5,754,587; 5,762,516;
5,763,863; 5,767,500; 5,789,728; 5,789,731; 5,808,287; 5,811,785; 5,811,787; 5,815,811; 5,821,519; 5,821,520;
5,823,812; 5,828,050; 5,850,078; 5,861,615; 5,874,720; 5,875,415; 5,900,617; 5,902,989; 5,907,146; 5,912,450;
5,914,478; 5,917,173; 5,920,059; 5,923,025; 5,929,420; 5,945,658; 5,945,659; 5,946,194; 5,959,285; D305,885;
D341,584; D344,501; D359,483; D362,453; D363,700; D363,918; D370,478; D383,124; D391,250; D405,077;
D406,581; D414,171; D414,172
Invention No. 55,358; 62,539; 69,060; 69,187 (Taiwan); No. 1,601,796; 1,907,875; 1,955,269 (Japan); European Patent 367,299; 414,281;
367,300; 367,298; UK 2,072,832; France 81/03938; Italy 1,138,713
Symbol Technologies, Inc.
One Symbol Plaza
Holtsville, N.Y. 11742-1300
Telephone:(800)SCAN234, [phone], TLX:6711519
www.symbol.com

NetVision Phone Product Reference Guide iii
About This Document
Reference Documents
This Reference Guide refers to the following documents:
Conventions
Keystrokes are indicated as follows:
Typeface conventions used include.
Part Number Document Title
70-20620-01 NetVision Data Phone User Guide
70-20504-01 Spectrum24 Access Point User Guide
ENTER identifies a key.
FUNC, CTRL, Cidentifies a key sequence. Press and release each key in turn.
Press A+Bpress the indicated keys simultaneously.
Hold A
Hold A+B
press and hold the indicated keys while performing or waiting for another
function. Used in combination with another keystroke.
<angles> indicates mandatory parameters in a given syntax.
[brackets] for command line, indicates available parameters; in configuration files
brackets act as separators for options.
GUI Screen text indicates the name of a control in a GUI-based application.
Italics indicates the first time a term is used, a book title, variables, and
menu titles.
‘single quotes’ indicates the exact setting for a parameter.
Screen indicates monitor screen dialog. Also indicates user input.
Ascreen is the hardware device on which data appears.
A display is data arranged on a screen.
Terminal indicates text shown on a phone screen.
URL indicates Uniform Resource Locator.

iv NetVision Phone Product Reference Guide
This document uses the following symbols for certain conditions or types of information:
Indicates tips or special requirements.
Indicates conditions that can cause equipment damage or data loss.
Indicates a potentially dangerous condition or procedure that only Symbol-
trained personnel should attempt to correct or perform.

Contents
NetVision Phone Product Reference Guide v
Chapter 1 Introduction...................................................................................1
1.1 About NetVision Phone..................................................................1
1.2 User profiles.................................................................................3
1.3 Folder Styles .................................................................................4
1.3.1 Shared Style .......................................................................5
1.3.2 Personal Style .....................................................................5
1.4 Dialing by Name (Call List) ............................................................5
1.5 Telephony Styles ...........................................................................6
1.5.1 Gateway Telephony ............................................................6
1.5.2 IP Telephony ......................................................................8
1.6 Intercom Mode .............................................................................9
1.7 Related Publications ....................................................................10
Chapter 2 Phone Administrator Requirements........................................11
2.1 System Requirements...................................................................11
2.1.1 Hardware ........................................................................11
2.1.2 Software ..........................................................................11
2.2 Installing NetVision Phone Administrator .......................................11
Chapter 3 Configuring NetVision Telephones.........................................13
3.1 Preparation ................................................................................13
3.1.1 Site Preparation ................................................................13
3.1.2 Individual Telephone Preparation .......................................15
3.2 Setting Parameters with NetVision Phone Administrator ..................16
3.2.1 Creating and Selecting Folders ..........................................16
3.2.2 Set Folder Style .................................................................17
3.2.3 Define the Log List ............................................................17
3.2.4 Add More Names to Call List (optional) ..............................18
3.2.5 Set Network Parameters ....................................................19

vi NetVision Phone Product Reference Guide
3.2.6 Establish PINs for User Profiles ...........................................19
3.2.7 Give User Profiles Menu Access..........................................20
3.2.8 Define Intercom Groups ....................................................20
3.2.9 Set User Interface Defaults.................................................21
3.2.10 Define Special PBX Features.............................................21
3.3 Download Configuration Data .....................................................22
3.3.1 Use Serial Cable to Download Configuration Files...............23
3.3.2 Use FTP to Download Configuration Files ...........................25
3.4 Logon to the Phone with Setup Profile ...........................................27
3.5 Set Parameters Manually .............................................................27
3.5.1 Key in a Parameter ...........................................................28
3.5.2 Select Parameter from a List...............................................29
Chapter 4 Text Messaging ...........................................................................31
4.1 Overview ...................................................................................31
4.2 Error messages...........................................................................32
Chapter 5 NetVision Phone System Information and Maintenance....33
5.1 Phone and Network Information ..................................................33
5.1.1 System Info ......................................................................33
5.1.2 Network Info ....................................................................34
5.1.3 User Profile ......................................................................34
5.2 Preprogrammed Functions...........................................................35
5.3 Maintenance Operations .............................................................35
5.3.1 Site Survey .......................................................................36
5.3.2 Reassociate ......................................................................36
5.3.3 Reset Unit.........................................................................36
5.3.4 Load Addrs ......................................................................36
5.4 How to Reset the Phone Default Settings........................................37
Chapter 6 NetVision Phone Firmware ......................................................39
6.1 Updating Firmware .....................................................................39
6.2 Troubleshooting Firmware Updating.............................................41

NetVision Phone Product Reference Guide vii
Appendix A IP Dialing ................................................................................... A-1
A.1 IP Dialing (Peer-to-Peer Telephony) ............................................ A-1
Appendix B Phone Parameter Default Settings........................................ B-1
B.1 Phone Parameter Defaults ......................................................... B-1
Appendix C Technical Data..........................................................................C-1
Appendix D Customer Support....................................................................D-1
Appendix E Regulatory Compliance........................................................... E-1
Index............................................................................................................. Index-1

viii NetVision Phone Product Reference Guide

NetVision Phone Product Reference Guide 1
Chapter 1 Introduction
1.1 About NetVision Phone
The NetVision Phone is a small, lightweight, full-featured telephone that
operates over Symbol’s Spectrum24 802.11 wireless data networks using
Voice-over-IP technology or VoIP.
Add a gateway to connect the data network to the traditional telephone PBX
(private branch exchange) system to give NetVision Phones the ability to
make and receive calls to PBX extensions and directly to the Public Switched
Telephone Network (PSTN).
The NetVision Phone supports:
•ITU standards. NetVision Phone employs International
Telecommunications Union (ITU) standard H.323 protocols for real-time
communications over the Internet and corporate Intranets.
•IEEE 802.11 wireless network protocol.
For specific details of the standards the NetVision Phone supports,
see Appendix C.
NetVision Phones can also make calls to several other NetVision phones
using intercom mode, using IP telephony.

Introduction
2 NetVision Phone Product Reference Guide
NetVision Phones contain these features:
•User Profiles - Identify authorized phone users.
•Shared style usage - Allows users to pick up any phone, log on an
assigned user profile and use the same feature set as on any
Data Phone.
•Personal style usage - Assigns exclusive use of a phone and PIN to one
user profile exclusively.
•Dialing by Name - Maps user profile names to extensions or IP
addresses. This call list contains NetVision Phones, NetVision
Data Phones, other IP telephones, PBX extensions and outside
phone numbers.
•Speed-dialing - Stores phone numbers in 100 speed-dial locations.
Users can store any phone number. (Phone or user profile access to
stored numbers is dependent on the phone configuration.)
•Caller ID - Displays the caller’s name or IP address for an incoming call
from a NetVision Telephone.
•Optimized voice quality - Converts voice to digital data packets and
back to voice to achieve high-quality audio.
•Multifunction capability - Supports simultaneous voice, messaging and
data functions.
•Rechargeable battery - NetVision Phone ships with a rechargeable
Lithium-ion battery.
Data Phones with software version 2.00-25 and hardware version 4.0 are
documented in this manual.
NetVision Phone Administrator version 2.2 is documented in this manual.