Contact Information
SYMBYX Customer Care
T: +61 2 8066 9966
SYMBYX Pty Ltd
3/116 Military Road
Neutral Bay NSW 2089
Australia
www.symbyxbiome.com
Model: SYMBYXneuro1.0
To learn more about SYMBYX, please visit our
website and follow us on social media.
SYMBYX Neuro
User Guide
Safety Advice
Please review the Safety Precautions and Contraindications
page on our website and the User Guide before use. SYMBYX
is not your primary healthcare provider and you are advised
to consult with one if ever in doubt. A level of caution should
be exercised when commencing any new therapy as there is
always a small risk of producing unwanted side eects. These
may include mild and transient nausea, vomiting, dizziness
and/or vertigo. These symptoms are usually transient, and
almost always fully resolve with a short break from the therapy.
Please perform your treatment sitting or lying down, and take
your time standing up to minimise any risk of falls or injury.
If you experience any adverse reactions, please cease the
therapy immediately and contact our Clinical Support Team at
clinicalsupport@symbyxbiome.com for further instructions.
Read this guide thoroughly before use.
General Specifications
BATTERY
Output 5V/2.1 A
• Portable lithium-ion battery
• Four white lights will illuminate to indicate the battery
is fully charged.
• Either USB input can be used to connect to the
SYMBYX Neuro
LED Specifications
Light Source
20 RED LIGHT LEDs of 635nm (25 mW/
cm2) 20 INFRA-RED LIGHT LEDs of
810nm (52mW/cm2)
Pulse Rate 40 Hz
Duty Cycle 20%
Limited One-Year Warranty
Your SYMBYX Neuro is warranted to be free of defects in material
and workmanship under normal personal use. This warranty is
limited to a period of one year from the delivery date. Within this
period, repairs or exchange of parts that are deemed necessary
by SYMBYX will be provided free of charge.
This warranty does not cover the following:
• Misuse, abuse or alteration to the product
• Damage caused by accident or neglect
• Service or repairs made by unauthorised persons
• Do not bend or alter the PCB board as this may compromise
the diode lens covers.
We are not responsible for any incidental, special, or
consequential damages resulting from the use of this product.
The device complies with
Part 15 of the FCC Rules as
well as:
• EMC and Low voltage
directive EN 6100-3-3:2013+
A1:2019+ A2:2021, EN IEC
55015:2019+A11:2020,
EN IEC 61000-3-
2:2019+A1:2021, EN
61547:2009, ICES-003 issue
7, AS/ NZS C ISPR 15:2 017
• safety for electronic
appliances EN 60335-1,
-2-27
• CE and FCC
FOLLOW THE INSTRUCTIONS IN THE USER GUIDE.
DO NOT DROP OR PHYSICALLY ALTER THE DEVICE
OR PROVIDED COMPONENTS. INCL PCB.
DANGER: DEVICE EMITS OPTICAL RADIATION.
DO NOT STARE DIRECTLY AT THE LIGHT SOURCES.
LIGHT EMITTED FROM THIS DEVICE MAY CAUSE
IRRITATION.
CAUTION: THIS DEVICE OPERATES USING
REPEATED EXPOSURE TO NEAR INFRARED
RADIATION (NIR).
ONLY USE BATTERY PROVIDED WITH THE DEVICE
THE APPLIANCE MUST ONLY BE SUPPLIED AT
SAFETY EXTRA LOW VOLTAGE CORRESPONDING
TO THE MARKING OF THE DEVICE
THIS APPLIANCE CAN BE USED BY CHILDREN
PERSONS WITH REDUCED PHYSICAL, SENSORY
OR MENTAL CAPABILITIES OR LACK OF
EXPERIENCE AND KNOWLEDGE IF THEY HAVE
BEEN GIVEN SUPERVISION OR INSTRUCTION
CONCERNING USE OF THE APPLIANCE IN A
SAFE WAY AND UNDERSTAND THE HAZARDS
INVOLVED. CHILDREN SHALL NOT PLAY WITH THE
APPLIANCE. CLEANING AND USER MAINTENANCE
SHALL NOT BE MADE BY CHILDREN WITHOUT
SUPERVISION.
Battery Care & Cleaning
• In order to charge the battery 3, rst disconnect it from
SYMBYX Neuro 1.
• Connect the battery to any Micro USB or TYPE C charging cord
you have at home.
• The battery will take approx 4 hours to charge completely.
• To clean the SYMBYX Neuro wipe gently with 70% alcohol or
antiseptic wipes, or a soft dry cloth.
Do not use abrasive cleaners. Do not submerge the helmet in
liquid or cover with any material during use.