NeuroCare
User Guide
General Specifications
Treatment duration: Autom atic shut-off at 24 minu tes
DC Output: 12V,3 A
Led Specifications
Light Source: 20 RED LIGHT LED s of 635 nm and 20 INFRA -
RED LIGHT LEDsof 810 nm
Timing Pulse: 40 Hz (Gamma)
Rate Duty Cycle Safety: 12 minutes RED; 12 minu tes IR
Temp erat ure Se nsor: Turns OFF or modulates
sensor supplies if temperature> 50°C
OUTPUTPOWER PERLED RED INFRARED
PEAK CURRENT 385mA385mA
PEAK ELECTRICAL POWER 780mW1,117mW
PEAK PULSE OPTICAL POWER 135mW260mW
AVERAGE OP TICAL POWE R 27mW52mW
ENERGY PERPULSE 0.675m1.3mJ
Limited Two-Year Warranty
Your N euro Care is warranted to be free of defect s in material
and workmanship under normal pe rsonal use. This warranty is
limited to a period of two years from the pur chase date. Within
this period. The warranty is lim ited to a period of two years
from the purchase date. Within this per iod, repairs or exchange
if parts that are deemed nece ssary by the company will be
provided free of charge.
This warranty does notcover the following:
Misuse, abus e or alteration to the product
Damage caused by accident or neglect
Service or repairs made by unauthorised persons
Commercia l use: the warranty is one
year from purchas e date
For the latest in light therapy research and
therapies and to learn about the symbyx clinical
care difference please visit our website.
SafetyAdvice
A feeling of warmth during treatment is common.
Your NeuroCare device has been designed to be
lightweight and maximise airflow. If, however, you
experience physical discomfort, please contact:
SYMBYX at +61 2 80 66 9966 (worldwi de) or
+44 2037 698576 (UK only) or
email clinicalsupport@SYMBYXbiome.com
For further information on safety precautions and
contraindications please see our website at:
https://symbyxbiome.com/pages/safety-
precautions-contraindications
TreatmentTime
Your device is pre-programmed
to run automatically for a full
24 minutes. This includes 12
mins of red light followed by
12 mins of infrared light.
24 mins
MTWTFSS
Read this guide thoroughly befo re use.
Frequencyof Use
Use NeuroCare 5–7 times
per week. Use once per day
only, at a broadly similar
time. During the first 7 days
of treatment please use
NeuroCare 2–3 times only,
building up to 5–7 times
per week in the second
and subsequent weeks.
SYMBYX Cu stome r Care
T: +61 2 8066 9966
SYMBYXPty Ltd
2/50YeoStreet
NeutralBay NSW 2089
Australia
www.symbyxbiome.com
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In The Box
1SYMBYX Neuro helmet
2Connector cord which links helmet to the battery pack
3Battery pack
4Power Plug and Cord
5SYMBYX Neuro User Guide
6Protective Storage Case
Charging Your SYMBYX Neuro Battery
1. Connect the battery pack 3to the charging cord 4.
2. Insert the charging cord into your home power outlet
and turn the battery pack 3to ON to start charging.
Before Starting Treatment
Position the SYMBYX Neuro on your head with
the velcro straps in the front. The straps should fit
comfortably across your forehead roughly between
the eyes and your hairline. Adjust the velcro
straps so that the SYMBYX Neuro fits snugly.
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After Each Treatment Session
We recommend to disconnect the battery 3from the
helmet and reconnect it to the charger 4after
each treatment so that it is recharged and ready for
the next treatment.
Battery Care & Cleaning
The battery 3needs to be fully charged before treating
(i.e when the battery is turned on, the 5 green lights on
the side of the battery should be lit).
To char ge device, plug the bat ter y 3into the
charger 4. Ensure the charger 4is connected to a
power source, this will be indicated by a green light on
the charger itself.
To commence charging the battery please ensure the
battery is switched ON (O= off; I= on).
To clean the SYMBYX Neuro wipe gently with 70%
alcohol or antiseptic wipes, or a soft dry cloth. Do no
use abrasive cleaners. Do not submerge the helmet in
liquid or cover with any material during use.
Store in a dry, dust-free location away from direct
sunlight between 10ºC—40ºC.
The SYMBYX Neuro helmet includes 20 pastic diode
lens covers fitted. Do not tamper with or remove these
at any stage.
Treatment Protocol
1. Connect helmet lead 1to the connector
cord 2to the battery 3.
2. Place and fit the SYMBYX Neuro snugly on your head.
3. Turn the button ON via the switch on top of the bat ter y
pack 3(O= off; I= on). You will hear one long beep.
Your helmet will test the red-light for 2 seconds
followed by the infrared light for 2 seconds. Note:
Once the SYMBYX Neuro is switched on there is no
need to do anything. Your treatment will commence
automatically and conclude after 24 minutes.
4. The first 12 minutes of red-light treatment will
then automatically be followed by 12 minutes
of infrared light. You will hear two audible
beeps at the 12 minutes (or half way) mark.
5. After 24 minutes of treatment your SYMBYX Neuro
helmet will aubibly beep and flash five times in order to
inform you that the treatment session has concluded.
6. Turn the batter y off via the switch (O= off).
If You Want to Pause Mid-Treatment
If you wish to stop treatment at any time, simply turn the
battery off via the switch on the top of the battery pack 3
(O= off; I= on) and remove the SYMBYX Neuro from your
head. When you turn the SYMBYX Neuro back on, the
treatment will start again from the beginning for 24 minutes.
1 3 4 5 62
adjustable screws to
ensure a comfortable fit
lead for the connector
cord to plug into
Power Charger Input
/ Interconnect Port
velcro strap
ON / OFF
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