TAB-Austria Go4Platin User manual

Go4Platin
Manual

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Thank you for choosing
Go4Platin
To gain satisfactory use from your terminal, please read the manual thoroughly.
Please store this manual in such a way as to have it readily at hand if so required.
WARNING:
This is a Class A product – see EC Declaration of Conformity. In a domestic environment this
product may cause radio interference in which case the user may be required to take adequate
measures.
For additional help please contact our service line
+43 (0)7229/78040-250 or hotl[email protected]t
Additional information and downloads at:
https://www.tab.at in the download section
© TAB Austria Group BG – 02.2020
Go4Platin is a trademark of TAB Austria, ©1962-2020
All Rights Reserved - including any arisings from photomechanical reproduction and storage in electronic or any other medium,
the system, cabinet, handbook and all components are subject to international copyright regulations.
All illustrations and descriptions within this manual are carefully considered, however, mistakes cannot be completely ruled out.
The manufacturer doesn’t accept legal responsibility of liability in any form of regard to errors in detail or any consequences
that may arise from such problems. If you face any problems, please get in contact with us.

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Table of content
SETUP POINTERS..............................................................................................................5
Safety regulations for the user:.........................................................................................5
ADDITIONAL INFORMATION ............................................................................................7
Definition of the key districts.............................................................................................7
DESCRIPTION ....................................................................................................................7
General.............................................................................................................................7
Operating equipment ........................................................................................................7
PC-SYSTEM COMPONENTS .............................................................................................7
Standard equipment .........................................................................................................7
TECHNICAL DATA .............................................................................................................8
Machine dimensions “Single Display”...............................................................................8
Machine dimensions “Double Display” .............................................................................9
Electronic Data Go4Platin ..............................................................................................10
Component Data Go4Platin............................................................................................10
SETUP AND CONNECTIONS...........................................................................................11
Error messages ..............................................................................................................11
MAINTENANCE OPERATING ELEMENTS......................................................................13
Coin Acceptor .................................................................................................................13
COMESTERO RM5HD ............................................................................................................ 13
NRI G-13 MFT ....................................................................................................................... 15
Bill Acceptor....................................................................................................................16
ASTRO GBA ST2 .................................................................................................................. 16
ITL NV9................................................................................................................................ 21
JCM UBA-10-SS (STACKER) ................................................................................................. 24
JCM IPRO-100-SH2-RC (RECYCLER)..................................................................................... 26
Printer.............................................................................................................................28
EPSON TM-T88V (THERMAL PRINTER).................................................................................... 28
TRANSACT EPIC 880 TM (ROLL PRINTER)................................................................................ 29
TRANSACT EPIC 950TM (TICKET PRINTER).............................................................................. 30
CUSTOM VKP 80II AND 80III (ROLL PRINTER) .......................................................................... 31

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Card Reader...................................................................................................................31
TRANSMAC SCR28I-SM33U.................................................................................................. 31
Barcode Reader .............................................................................................................31
ZEBEX Z-5160 USB .............................................................................................................. 31
SETTINGS IR REMOTE RGB LED-CONTROLLER .........................................................32
Panel and interface spezifications ..................................................................................32
Control method...............................................................................................................32
WIRING DIAGRAM MAIN HARNESS...............................................................................33
BLOCK DIAGRAM POWER CABLES..............................................................................34
EXPLODED ASSEMBLY DRAWINGS .............................................................................35
Assembly Display Section with 1 Display Drawing .........................................................35
Assembly Display Section with 2 Displays Drawing .......................................................36
Assembly Corpus Section Drawing ................................................................................37
Assembly Printer Section Drawing .................................................................................38
Assembly Note Acceptor Section Drawing .....................................................................39
Assembly Middle Door With Speakers Section Drawing ................................................40
EC DECLARATION OF CONFORMITY............................................................................41
END USER LICENSE AGREEMENT FOR MICROSOFT SOFTWARE............................42
SOFTWARE LICENSE...................................................................................................42
WARRANTY TERMS ........................................................................................................47
NOTES ..............................................................................................................................50

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Setup Pointers
Safety regulations for the user:
The machine should only be operated in a dry room and connected to a safety
plug socket that complies with the relevant safety standards.
•Before starting the machine, it should be allowed to attain room temperature.
•Check the main voltage before connecting the machine!
•The machine is designed for an alternating voltage of 230 Volts (or 115 Volts if specified
on the type plate), 50 Hz (or 60 Hz) and 170 W.
•The machine may only be operated with two 4 ampere fuses.
•In case of damage to housing parts, protruding wires, machine fires or smashed picture
tubes, the machine must be immediately switched off and the main plug disconnected.
•Defective or bare wire cables, especially power cables and plug connecters must be
replaced.
ATTENTION:
In such cases ensure that any machine contact is avoided and that it cannot be
switched on!
•The recommended ambient temperature is 5 – 35 degrees Celsius.
•The recommended working temperature is 15 – 40 degrees Celsius.
•The recommended absolute humidity is between 30% and 75% RG, not condensed.
•When positioned alongside other machines, interference in normal operation
may occur.

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Please pay attention to the licensing terms and conditions of Microsoft!
This symbol on the product or on its packaging indicates that this product shall not be treated as household waste.
Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic
equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative
consequences for the environment and human health, which could otherwise be caused by inappropriate waste
handling of this product. The recycling of materials will help to conserve natural resources. For more detailed
information about recycling of this product, please contact your local city office, your household waste disposal
service or the company where you purchased the product.
ATTENTION:
When you work on the machine, you must turn off the machine and plug out the voltage.
Repairing activities on the machine only from qualified personal!
In the inside of the machine there is a sticker (see below). Please inform the qualified personal before he
begins to work.
Disposal of Old Electrical & Electronic Equipment (Applicable in the
European Union and other European countries with separate
collection systems

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Additional Information
Definition of the key districts
KEY
DISTRICT
EXPLOYEE
Yellow
Cash boxes
Cashier
White
Hardware components
Service engineer
Blue
PC
Service engineer
Black
Printer door
Unqualified employee
Description
General
The „Go4Platin”is an ergonomically designed entertainment machine.
The machine contains…
•1x 21,5” LED display (16:9) with touch screen
•1x 21,5” LED display (16:9) with touch screen or safety glass
•1x complete industrial PC system
•1x electronic coin acceptor
•1x electronic banknote acceptor (optional)
•1x printer (optional)
•1x NFC card reader (optional)
•1x barcode reader (optional)
Operating equipment
All games on the „Go4Platin”will be played with the touchscreen.
PC-System components
Standard equipment
•PC-System with a CPU Dual Core 2,7GHz Trinity + 8GB DDR3 SODIMM memory
•On-Board graphic card (1920 x 1080 resolution, FULL HD)
•Minimum 250 GB SATA hard disk drive or minimum 60 GB SSD
•TAB I/O interface card with safety-memory

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Technical Data
Machine dimensions “Single Display”
Single Display
Unpacked
Packed
Height
134 cm
135 cm
Width
57 cm
59,5 cm
Depth
53 cm
54 cm
Weight1
93 – 101 kg
96 – 104 kg
1The weight may vary depending on the installed optional components

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Machine dimensions “Double Display”
Double Display
Unpacked
Packed
Height
168 cm
174,5 cm
Width
57 cm
59,5 cm
Depth
53 cm
54 cm
Weight2
100 – 108 kg
104 – 112 kg
2The weight may vary depending on the installed optional components

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Electronic Data Go4Platin
Electricity: 115-230 Volts / 50-60Hz
Performance: 170 Watts
Cutout: 2x 4 Ampere
ATTENTION:
When you have more than one machine on a voltage splitter please note:
With a normal installed electricity port with a cutout from 16 Ampere do not plug in
more than 3 machines.
Component Data Go4Platin
•Up to 2x 21,5” Multi touch screens
•Up to 2x 21,5” LED displays
Resolution: 1920 x 1080 Full HD

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Setup and connections
•Unpacking the machine
•Connect to power 230 V / 50 Hz (power socket)
•Connection of network
At the backside of the “Go4Platin”there is a hole to insert the network-/power cable.
Every machine is factory tested and delivered in a preset condition.
Error messages
failure
solution
Touchscreen does
not work -Check the USB connection from the touch controller to the
PC
Display shows „No
Signal “ -Check monitor cable from display to PC
-Check if the PC starts (CPU fan is running), if it does not, the
problem must be in the PC
Display is black
-Check power connection from the display
-If PC does not start, check the power connection from the
whole machine (inclusive line filter)
PC does not start
-Check power connection on power supply
-Check power connection and fuses in the line filter
Machine does not
start and peeps -Plug RAM memory in and out
Fun4Four has no
sound -Check green sound cable at PC

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Coin mech does not
recognize coins -Clean coin mech
-Check connector from coin mech if it’s correctly plugged in
-Check if currency is correct in test mode – hardware settings
and if channels are shown, if not, coin mech must be
replaced
Banknote reader
does not recognize
banknotes
-Clean banknote reader
-Check connector from banknote reader if it’s correctly
plugged in
-If LED on banknote reader red or does not light, it must be
replaced
Coin mech and
banknote reader do
not work
-Check I/O controller plug (50 pin) on PC

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Maintenance Operating Elements
Coin Acceptor
Comestero RM5HD
Acceptor maintenance
This fact sheet provides the necessary information for the clearing and maintenance of the
RM5HD electronic coin validator.
Cleaning at regular intervals assures a high-quality standard of coin recognition and, in the long run,
reduces the risk of error and failure.
External cleaning
The external surfaces of the coin validator are made of a plastic shockproof material (ABS). To clean
them it is recommended to use a soft cloth with a neutral detergent. For more resistant dirt ethyl
alcohol can be used. To remove excess dust from the coin slots and other narrow spaces the use of
compressed air or a paintbrush is recommended.
ATTENTION:
Do not use sharp or abrasive tools, which could damage the surface and the recognizing
sensors.
Do not put the coin validator in water or any other type of liquid.

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Internal cleaning
In the RM5HD electronic coin validator the coin recognizing sensors are installed behind a small spring
door. Open the door to have access to this space as shown (fig.1).
Clean the excess dirt from behind the door with a grease removing spray, for example a normal
detergent for windows and mirrors, removing more resistant dirt with a small brush.
Ethyl alcohol can be used. Do not touch or spray the sensors!
There are three small holes behind the door. These holes are where the coin recognizing sensors are
put in place (fig.2). If dust or dirt blocks these holes the performance of the coin validator could be
reduced and, in extreme cases, no coins would be recognized.
To keep the sensors clean, whilst in position use compressed air only.
Fig.1 Fig.2
ATTENTION:
Do not use any type of sharp object, such as pins or screw drivers, to remove dust from
the sensors as they could be irreparably damaged putting the coin validator out of use.
If the coin validator is still inefficient after cleaning do not hesitate to contact our hotline.

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NRI G-13 mft
Acceptor maintenance
The coin validator must only be wiped clean from time to time with a damp cloth (lukewarm
water with some detergent). Beyond that, no further maintenance work is required.
Under no circumstances may the cloth be so wet that fluid runs into the device. Otherwise the
PCB will be damaged.
Do not use any solvents or scouring agents that will attack the plastic material of the device.
1. Pull the machine’s mains plug
2. Carefully open the flight deck on the left-hand side and hold it open
3. Use a cloth to wipe off the coin runway inside the coin validator.
4. Close the flight deck again.
5. Reconnect the machine to the mains supply.

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Bill Acceptor
Astro GBA ST2
Periodical Cleaning
Depending on the environment and amount of use, the ST2 currency validator may require
routine
oMaintenance to restore optimum performance
oUnder normal use, the currency validator should be checked every 2 to 4 months
oFor unusual operating conditions, such as when the currency validator is exposed to a
smoky environment, dirt, dust, water spray, airborne oil, and/or sand, more frequent
maintenance is required.
Cleaning Process
1. Power down the currency validator and disconnect the external host loom.

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2. To remove the GBA ST2 from the faceplate, gently push the two purple bezel retainer
buttons inwards until they are in contact with the validator.
With these depressed, pull on the validator to remove from its locking stage.

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3. Move the two purple latches inwards to unlatch and then gently pivot top section
backwards to open and remove.

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4. Please use a cotton swab or lint-free cloth and a cleaning solution -- a mix of water and
up to 50 % Iso Propyl Alcohol (IPA) is recommended.
oDO NOT use more than 50 % IPA. NEVER use solvent--based cleaning agents, such
as pure alcohol, petrol, methylated spirit or white spirit on this product as the unit
will be severely damaged.
oUsing the Cotton swab or cloth dipped in the cleaning solution - carefully clean all
sensors and plastic windows using light force only.
oContinue with swab to clean note path, all rollers and belts.
oUse an additional swab or cloth to dry area cleaned, if required.
oReconnect host loom.
5. To refit the currency validator to the faceplate simply, insert the two black locating legs
into the holes and push fully until you hear a loud clipping sound.
6. Pull fully on the validator to ensure correct fitment.

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Calibration
Although calibration of the Astro ST2 is not necessity, it is recommended periodically for
preventative maintenance, and after any change to the software configuration of the unit.
To carry out this calibration you need two adjustment papers for the Astro ST2.
(Order number: 28600035 - Calibration paper set Astro ST2).
Procedure:
1. Push button 3 times, the rear diagnostic LED will rapidly flash orange to show the unit is
in calibration mode.
2. Insert the white calibration paper. It should be presented in the center of the note path
and square to the direction of travel.
The currency validator will draw-in the paper all the way into the cassette; hold it
momentarily before returning it in several short steps.
3. Remove the white calibration paper and insert the black calibration paper.
The unit will draw-in the paper and return it immediately in one smooth action.
4. Calibration is complete.
If calibration has not been successful, the diagnostic LED will repeatedly flash a four-color
error code until the push button is pressed to cancel.