TallyGenicom 2265+ User manual

2265+
SprintPro
2280+
SprintPro
Quick Start Guide
Matrix Printer

This device fulfils the European standards requirements by complying with the Di-
rective of the Commission dated May 3, 1989 (89/336/EEC) relating to electroma-
gnetic compatibility and the Directive dated February 19, 1973 (73/23/EEC) relating
to low-voltage electrical equipment. Conformity with the above mentioned Directi-
ves is indicated by the CE symbol attached to the device.
Note: Conformity may be affected by:
■using interface cables not complying with the specifications
■non-observance of important instructions in the operator's manual
■installing components not approved for this device by the manufacturer
■unauthorized manipulation
Important Information
This equipment generates and uses radio frequency en-
ergy and if not installed and used properly, that is, in ac-
cordance with the manufacturer's instructions, may cause
interference in radio and television reception. It has been
type tested and found to comply with the limits for class B
computing devices in accordance with the specification in
subpart J of part 15 of FCC rules, which are designed to
provide reasonable protection against such interference
in a residential installation. However, there is no guaran-
tee that interference will not occur in a partial installation.
If this equipment does cause interference to radio or tele-
vision reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to cor-
rect the interference by one or more of the following mea-
sures:
■Reorient the receiving antenna,
■Relocate the peripheral away from the receiver,
■Move the peripheral away from the receiver
■Plug the peripheral into a different outlet, so that the pe-
ripheral and receiver are on different branch circuits
If necessary, the user should consult the dealer or an ex-
perienced radio/television technician for additional sug-
gestions. The user may find the following booklet,
prepared by the Federal Communications Commission,
helpful: “How to Identify and Resolve Radio-TV Interfe-
rence Problems”.
This booklet is available from the U.S. Government Prin-
ting Office, Washington DC 20402 Stock No.
004.000.00345.4.
WARNING: To comply with FCC regulations on electro-
magnetic interference for a class B computing device, the
printer cable must be shielded. To assure compliance
with FCC regulations for a computing device, use a shiel-
ded interface cable with a metal shell connector. The use
of cables not properly shielded may result in violating
FCC regulations.
This digital apparatus does not exceed the class B limits
for radio noise emissions from digital apparatus as set out
in the radio interference regulations of the Canadian de-
partment of communications.
This unit complies with DOC standard C108.8-M 1983
ATTENTION: Le présent appareil numérique n'ement
pas de bruits radioélectriques déspassant les limites ap-
plicables aux appareils numériques de la classe B pres-
crites dans le règlement sur le brouillage radio-électrique
édicté par le minstère des communications du Canada.
WARNING For continued protection against risk of fire, replace only with same type and rating of fuse.
Only trained and qualified personnel may open covers or remove parts that are not explicitly shown and described in the User Guide
as being accessible to the operator.
The paper used is made of raw materials treated with
a chlorine-free bleaching process.

QUICK START GUIDE
Table of contents
Table of contents
Introduction 2
Symbols used 2
Important safety instructions 2
Using the Online-CD-ROM 3
Contents of the Online CD-ROM 3
Hardware requirements 3
Troubleshooting 3
Printer at a glance 4
Installation 5
Unpacking the printer 5
Placing your printer 6
Connecting the printer 7
Switching on the printer 7
Control panel 8
Online mode 8
Offline mode 8
Setup mode 8
Changing the ribbon cassette 9
Paper handling 15
Changing the paper type 15
Loading paper 16
Fanfold paper 16
Single sheets 19
Paper transport 20
Moving the paper to the tear position 21
Settings 22
Setting the tear position 22
Setting the first printing line (TOF) 23
Setting the print head gap 24
Selecting character density and font 25
Technical data 26
Printer specifications 26
Paper specifications 27
Accessories 27
ENGLISH
Quick start guide Table of contents
1

Introduction This quick start guide is intended as a quick introduction into working with the printer and also
to enable inexperienced users to operate the device properly. It describes the most important
functions of the printer and contains the essential information for your everyday work with the
printer. A more detailed description of the printer, its characteristic features, and further
information is contained in the User Guide on the Online CD-ROM, which is inserted at the back
of this manual.
➤Symbols used Important information is highlighted in this manual by two symbols.
CAUTION highlights information which must be observed in order to prevent injuries to the
user and damage to the printer.
NOTE highlights general or additional information about a specific topic.
➤Important safety
instructions
Read the following instructions thoroughly before starting up your printer in order to prevent
injuries and avoid damage to the device.
Keep this Operator’s Manual in a place which is easily accessible at all times.
Place the printer on a solid base so that it cannot fall down to the ground.
Do not expose the printer to high temperatures or direct sunlight.
Keep all liquids away from the printer.
Protect the printer from shock, impact and vibration.
Be sure to connect the printer to a socket with the correct mains voltage.
The power supply cable may be damaged if the paper edges constantly chafe the insulating
sheath. The user must always ensure that there is sufficient distance between the power
supply cable and the paper.
Never carry out maintenance or repair work yourself. Always contact a qualified service
technician.
Whenever you want to disconnect the printer from the power supply, pull the plug out from
the mains socket.
Additional safety instructions are provided at the relevant places in the text.
STOP
STOP
STOP
Ah ha!
!
Introduction Quick start guide
2

➤Using the
Online-CD-ROM
First install the Adobe Acrobat Reader on your hard disk, unless the program has already been
installed. To install it, follow the steps described in the README file in the READER directory.
To start the online documentation, call the Explorer and double click on the START.PDF file.
Then follow the instructions and menus on the screen.
➤Contents of the
Online CD-ROM
The Online CD-ROM contains
–theUser Guide: A detailed description of the printer and its impressive features
–Drivers: For Windows 98/ME, Windows 2000, Windows XP/2003 Server
–Additional documentation: Programming instructions and descriptions of the available
options
If your CD-ROM is be defective or missing, please consult your dealer. The Online Documen-
tation can also be downloaded via the Internet.
➤Hardware
requirements
Minimum hardware requirements: PC 486 MHS, quad-speed CD-ROM, 15" display screen,
mouse.
➤Troubleshooting The chapter Troubleshooting of the User Guide on the Online CD-ROM contains detailed
Information on how to rectify errors. It deals with general printing problems as well as problems
with the print quality, paper feed and ribbon cassette.
ENGLISH
Quick start guide Introduction
3

Printer at a glance
Top cover
Soundproofing cover Control panel
Power switch
Front cover
View from the front Printer in tractor mode
Tractors
Printer in single-sheet modeView from the rear
Power cord connector
Interface connectors
Bottom cover
Paper support Rear cover
Single sheet feeder Paper guide
Printer at a glance Quick start guide
4

Installation
➤Unpacking the printer
Place your printer on a solid base.
Make sure that the “ Up” symbols point in the correct direction.
Open the packaging, take out the accessory cassette and unpack
it. Pull the printer out of the cardboard box towards you and
remove the remaining packaging material.
Check the printer for any visible transport damage and missing
items. In addition to this Operator’s Manual (➀) the CD-ROM
(➁, at the back of this manual), the power cable (➂) and the
ribbon (➃) must be included.
If you find any transport damage or if any accessories are
missing, please contact your dealer.
➀
➁
➂
➃
ENGLISH
Quick start guide Installation
5

➤Placing your printer Place the printer on a solid, flat, surface, ensuring that the printer is positioned in such a way
that it can not topple, and that there is easy access to the control panel and paper input devices.
Also ensure that there is sufficient space for the printed output.
If you expect that frequent forward and reverse feeds will occur,
you should place the printer as shown in the figure, if possible.
When selecting the printer location, observe the following additional instructions:
Never place the printer in the vicinity of inflammable gas or explosive substances.
Do not expose the printer to direct sunlight. If you cannot avoid placing the printer near a win-
dow, protect it from the sunlight with a curtain.
When connecting a computer to the printer, make sure not to exceed the maximum cable
length (see User Guide on the Online CD-ROM, Technical Specifications).
Ensure sufficient distance between the printer and any heating devices/radiators.
Avoid exposing the printer to extreme temperature or air humidity fluctuations. Protect the
printer from dust.
It is recommended to install the printer in a place which is acoustically isolated from the
workplace because of the noise it may produce.
STOP
Installation Quick start guide
6

➤Connecting the printer
Make sure that the printer is set to the correct voltage (e.g. 230 V
in Europe, 120 V in the U.S.A.). To do this, check the plate
above the power inlet at the rear of the printer.
If the setting is incorrect, set the coloured switch at the rear of
the printer to the correct position, using a pointed object (e.g.
screwdriver, ball pen or tweezers).
Make sure that the printer and the computer are switched off,
and connect the printer to the computer with the data cable
(interface cable).
Connect the power cable to the power inlet of the printer.
Connect the power cable plug to a mains socket.
➤Switching on the printer
The power switch for switching on the printer is located at the
bottom left at the front of the printer when viewed from the
front.
120V
Make sure that the printer is switched off before
setting the correct voltage; otherwise severe dama-
ge may be caused.
Never switch on the printer if the voltage setting is
incorrect, since this may cause severe damage to the
printer.
The printer by default is provided with a parallel and
an Ethernet interface. For further information about
the interfaces, refer to the User Guide on the Online
CD-ROM.
STOP
ENGLISH
Quick start guide Installation
7

Control panel The control panel and the keys are used for controlling the printer operation.
The upper line of the display shows whether the printer is in Online or Offline mode and the
paper path selected (Tractor1 or Single).
➤Online mode After switching on, the printer is automatically set to online mode. Only in this mode can it receive
data from the computer.
Tear key (4): Activates the tear function when fanfold paper is loaded (see
page 21, Moving the paper to the tear position). If Load is displayed above this
key, no paper is loaded in the printer; press the key to feed paper to the printing
position.
Setup key: Sets the printer to setup mode.
Online key: Sets the printer to offline mode.
➤Offline mode Only in this mode is it possible to perform step, line, or form feeds from the control panel (see page 20,
Paper transport); however, data cannot be received.
Park key (1): Clears the paper path with paper loaded and activates paper
path quick selection (see page 15, Changing the paper type).
Key (2): Short keypress: Microstep forward.
Long keypress: Continuous paper feed.
Key (3): Short keypress: Microstep reverse.
Long keypress: Continuous paper reverse feed back to the park position.
Load key (4): If no paper is loaded, see above.
If paper is loaded: Short keypress: Line Feed (LF);
long keypress: Form Feed (FF).
Setup key: Sets the printer to setup mode.
Online key: Sets the printer to online mode.
➤Setup mode In this mode, the following settings are available:
Setup key: Sets the printer to setup mode, in which the following
settings can be selected:
Menu key (1): Other menu settings.
Adjust key (2): Tear position, first printing line and print head gap.
Paperway key (3): Paper path.
Char key (4): Font and number of characters per inch.
Access to the other menu settings (Menu) may be disabled by the manufacturer. For informa-
tion on how to enable access and about the available settings, refer to the User Guide on the
Online CD-ROM. (chapter The Menu, section Enabling the menu).
Online Trac1
Tear Online
Setup
2
134
Offline Trac1
Load Online
Setup
Park Load
2
134
Adjust Paperway
Menu Char Online
Setup
2
134
Control panel Quick start guide
8

Changing the
ribbon cassette
Before opening the cover, make sure that the printer is switched on so that it can execute
automatic preparations for ribbon changing (widening the print head gap).
During the process of initialization after powering on, the printer checks if a ribbon cassette
is installed. It also checks during the execution of a print job the operativeness of the ribbon
cassette. These functions mandatory require the use of the manufacturers original ribbon cas-
settes (see section Accessories, page 27). If other ribbon cassettes were used, the message
"Check Ribbon" appears in the display, it is impossible to print.
Move the paper to the park position.
Open the printer top cover.
ENGLISH
Quick start guide Changing the ribbon cassette
9

Carefully slide the print head carriage to the left stop (viewed
from the printer front).
Move the coloured friction tab to the left (direction of the arrow)
as shown in the figure and raise the friction mechanism.
The print head becomes hot during printing. For this
reason, let it cool down before touching it.
STOP
Changing the ribbon cassette Quick start guide
10

Remove the used cassette.
Raise the coloured insertion tongue A.
A
ENGLISH
Quick start guide Changing the ribbon cassette
11

Insert the coloured ribbon tension knob into the right-hand front
location of the new ribbon cassette. Turn the knob in the
direction of the arrow in order to take up the slack of the ribbon.
Tilt the ribbon cassette slightly forward, and thread in the ribbon
between the coloured insertion tongue and the ribbon support
(transparent plastic plate).
Align the cassette and insert it, then press down until it clicks
into place.
Changing the ribbon cassette Quick start guide
12

Insert the coloured tension knob into one of the two locations.
Turn the tension knob to take up slack in the ribbon until it is
seated correctly at the bottom in the ribbon support.
Press down the coloured insertion tongue A.
A
ENGLISH
Quick start guide Changing the ribbon cassette
13

Move the print head carriage backwards and forwards several
times. If the ribbon is correctly seated, there must be no percep-
tible resistance.
Press the friction mechanism down until it clicks into place.
Close the front section of the top cover.
The ribbon should be transported during the travel
from left to right. If this is not the case, you should
check that the ribbon cassette is correctly inserted
on the right.
Changing the ribbon cassette Quick start guide
14

Paper handling This section describes how to set the paper type, load fanfold paper and single sheets, transport
paper and move the paper to the tear position.
➤Changing the paper
type
You can change the paper type either from an application program, by means of the paper path
quick selection feature or in the Setup menu. In this section, the quick selection feature is
described; for detailed information on how to make this setting via the Setup menu, refer to the
User Guide on the Online CD-ROM.
On some printer models, the single sheet paper source cannot be selected since these models
are not designed for manual single sheet feeding.
Make sure that the printer is in offline mode; press the Online key, if necessary.
Press the Park (1) key. If fanfold paper is loaded in the printer, it is fed to the tear
position. The text tear paper off appears in the display. Then press any key. If a
single sheet is loaded in the printer, it is ejected.
Use one of the marked keys to select the desired paper path, for example,
Single (2).
The printer returns to offline mode. The display alternates between the basic menu
and the menu in the following figure:
Insert a single sheet (for the procedure, see page 19, Loading single sheets).
Press the Online key to set the printer to ready status. When the printer receives
data from the computer, the single sheet is automatically loaded. Press the Load
(4) key to load the single sheet before starting the printout.
Offline Trac1
Park Load Online
Setup
2
134
Single Trac1
Online
Setup
2
134
If you do not make a selection within 5 seconds, the menu is closed.
Load paper from
Single Online
Setup
2
134
Online Single
Load Online
Setup
2
134
ENGLISH
Quick start guide Paper handling
15

➤Loading paper Your printer can process both fanfold paper and single sheets. For information on the supported
paper sizes, please refer to page 27 (Paper specifications).
You should only use those paper types which are approved for this printer. For more informa-
tion, please refer to the User Guide on the Online CD-ROM.
The printer by default is adjusted in such a way, that it will automatically check the width of
the inserted paper before starting a print job. If the paper couldn’t be detected (for example
because it is positioned too far left), the message "PW sensor defect" appears in the display, it
is impossible to print.
If a printing line overrides the measured paper width, the characters out of range will not be
printed and the message "Paperwidth error" appears in the display. The printer switches to offline
mode. You can restart the printing process by pressing the Online key.
For further information on paper width measurment, please refer to the User Guide on the
Online CD-ROM.
Fanfold paper
Make sure that the printer is set for fanfold paper printing. If
necessary, change the paper type (see page 15, Changing the
paper type).
Raise the front cover.
Remove the bottom cover A.
Open the right and left tractor flaps.
A
Not available on some printer types.
Paper handling Quick start guide
16

Release the coloured latch lever of the left-hand tractor and align
the tractor so that the first printing position on the paper matches
the Xmark on the printer housing.
Lock the coloured lever again.
Place fanfold paper into the left-hand tractor.
Open the coloured latch lever of the right-hand tractor and align
it to the paper width.
Insert the fanfold paper into the right-hand tractor.
Make sure that it is inserted by the same length as on the
left-hand tractor in order to avoid any paper jam.
Close the tractor flap and lock the tractor by turning the tractor
lever to the rear.
Do not tighten the paper excessively to avoid tearing
the perforation holes; do not allow excessive slack
or the paper will not remain flat enough to ensure
accurate feeding.
ENGLISH
Quick start guide Paper handling
17

Be sure to align the paper stack in parallel with the printer and
that the paper flow is unobstructed.
Re-install the bottom cover.
Lower the front cover.
Switch the printer on. The active paper source (Traktor1) appears in the display.
The paper is automatically loaded when the printer is in online mode and receives
data from the computer.
Press the Load (4) key to load paper before starting the printout.
90
Online Trac1
Load
Online
Setup
21 34
Paper handling Quick start guide
18