TallyGenicom 9022 User manual

User Guide
Laser Printer
9022

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This manual is provided for information purposes only. All information included herein
is subject to change without notice. TallyGenicom is not responsible for any changes,
direct or indirect, arising from or related to the use of this manual.
2004 TallyGenicom Computerdrucker GmbH. All rights reserved.
• TallyGenicom 9022 and TallyGenicom logo are trademarks of TallyGenicom
Computerdrucker GmbH.
• PCL and PCL 6 are trademarks of Hewlett-Packard company.
• IBM and IBM PC are trademarks of International Business Machines Corporation.
• Apple, AppleTalk, TrueType, LaserWriter and Macintosh are trademarks of Apple
Computer, Inc.
• Microsoft, Windows, Windows 9x, Windows Me, Windows 2000, Windows NT and
Windows XP are registered trademarks of Microsoft Corporation.
• PostScript 3 is a trademark of Adobe System, Inc.
• UFST® and MicroType™ are registered trademarks of Agfa division of Bayer Corp.
• All other brand or product names are trademarks of their respective companies or
organisations.

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CONTENTS
Chapter 1: INTRODUCTION
Special Features .................................................. 1.2
Printer Components ............................................. 1.4
Front View ..................................................... 1.4
Rear View ...................................................... 1.5
Understanding the Control Panel ............................ 1.6
On Line/Error and Toner Save LEDs ................... 1.6
Cancel button ................................................. 1.7
Chapter 2:
SETTING UP YOUR PRINTER
Unpacking .......................................................... 2.2
Selecting a Location ........................................ 2.3
Installing the Toner Cartridge ................................ 2.4
Loading Paper ..................................................... 2.7
Changing the Paper Size in the Paper Tray ......... 2.9
Connecting a Printer Cable ................................... 2.11
For Local Printing ........................................... 2.11
For Network Printing (Optional) ....................... 2.13
Turning the Printer On ......................................... 2.14
Printing a Demo Page .......................................... 2.15
Installing Printer Software ................................... 2.16
Printer Driver Features ................................... 2.17
Installing Printer Software in Windows .............. 2.18
Changing the Display Language ....................... 2.20
Reinstalling Printer Software ........................... 2.21
Removing Printer Software .............................. 2.22
Viewing the User’s Guide ..................................... 2.23
In Windows ................................................... 2.23
In Macintosh ................................................. 2.23

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Chapter 3: USING PRINT MATERIALS
Choosing Paper and Other Materials ....................... 3.2
Sizes and Capacities ....................................... 3.3
Guidelines for Paper and Special Materials .......... 3.4
Selecting the Output Location ................................ 3.5
Printing to the Top Output Tray (Face down) ...... 3.5
Printing to the Rear Output Tray (Face up) ......... 3.6
Loading Paper ..................................................... 3.7
Using Tray1 or the Optional Tray2 ..................... 3.8
Using the Multi-Purpose Tray ............................ 3.8
Using the Manual Feed Mode ........................... 3.12
Printing on Envelopes .......................................... 3.14
Printing on Labels ............................................... 3.17
Printing on Transparencies ................................... 3.19
Printing on Card Stock or
Custom-sized Materials ....................................... 3.21
Printing on Preprinted Paper ................................. 3.23
Chapter 4:
PRINTING TASKS
Printing a Document ............................................ 4.2
Cancelling a Print Job ...................................... 4.5
Using a Favorite Setting .................................. 4.6
Using Help ..................................................... 4.6
Setting Paper Properties ....................................... 4.7
Using the Toner Save Mode ................................... 4.9
Printing Multiple Pages on One Sheet of Paper
(N-Up Printing) ................................................... 4.11
Printing a Reduced or Enlarged Document .............. 4.12
Fitting Your Document to a Selected Paper Size ...... 4.13
Printing Posters .................................................. 4.14
Using Watermarks .............................................. 4.15
Using an Existing Watermark ........................... 4.15
Creating a Watermark .................................... 4.16
Editing a Watermark ...................................... 4.17
Deleting a Watermark .................................... 4.17
Using Overlays ................................................... 4.18
What is an Overlay? ....................................... 4.18
Creating a New Page Overlay .......................... 4.18
Using a Page Overlay ..................................... 4.20
Deleting a Page Overlay ................................. 4.21

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Setting Graphic Properties ................................... 4.22
Using Output Options .......................................... 4.25
Using the Status Monitor ..................................... 4.26
Installing Status Monitor ................................. 4.26
Opening the Troubleshooting Guide .................. 4.27
Changing the Status Monitor Program Setting .... 4.27
Setting Up a Locally Shared Printer ....................... 4.28
In Windows 9x/Me ......................................... 4.28
In Windows NT 4.0/2000/XP ........................... 4.29
Chapter 5:
MAINTAINING YOUR PRINTER
Maintaining the Toner Cartridge ............................. 5.2
Redistributing Toner ........................................ 5.3
Replacing the Toner Cartridge .......................... 5.5
Cleaning the Printer ............................................. 5.5
Cleaning the Outside ....................................... 5.5
Cleaning the Inside ......................................... 5.5
Printing Configuration Pages ................................. 5.8
Consumables and Replacement Parts ..................... 5.9
Chapter 6:
SOLVING PROBLEMS
Troubleshooting Checklist ..................................... 6.2
Solving General Printing Problems .......................... 6.3
Clearing Paper Jams ............................................. 6.7
In the Paper Feed Area .................................... 6.7
Around the Toner Cartridge ............................. 6.11
In the Paper Exit Area .................................... 6.12
Tips for Avoiding Paper Jams When Printing
on the A5-sized Paper .................................... 6.13
Tips for Avoiding Paper Jams ........................... 6.14
Solving Print Quality Problems .............................. 6.15
Troubleshooting Error Messages ........................... 6.20
Common Windows Problems ................................ 6.21
Common Macintosh Problems ............................... 6.22
Problems in the Chooser ................................. 6.22
Printing Errors ............................................... 6.22
Troubleshooting PS Errors .................................... 6.23

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Appendix A: USING YOUR PRINTER WITH A
MACINTOSH
Installing Software for Macintosh ........................... A.2
Setting Up the Printer .......................................... A.3
For Network-connected Macintosh ..................... A.3
For USB-connected Macintosh .......................... A.4
Printing a Document ............................................ A.6
Using Advanced Printing Features .......................... A.7
Printing Multiple Pages on One Sheet of Paper .... A.7
Printing Your Document to a Selected Paper Size A.8
Appendix B:
USING WINDOWS POSTSCRIPT DRIVER
Installing PS Drivers ............................................ B.2
Installing PS Drivers ........................................ B.2
Using PS Printer Driver Features ............................ B.4
Accessing Printer Properties ............................. B.4
Appendix C:
PRINTING ROM DOS APPLICATIONS
About the Remote Control Panel ............................ C.2
Installing the Remote Control Panel ....................... C.2
Selecting Print Settings ........................................ C.4
Starting the Remote Control Panel .................... C.4
Using the Remote Control Panel Tabs ................ C.5
Appendix D:
INSTALLING PRINTER OPTIONS
Precautions When Installing Printer Options ............ D.2
Installing Memory and PostScript DIMMs ................. D.3
Removing the Memory or PS DIMM ................... D.6
Installing a Network Card ..................................... D.7
Installing an Optional Paper Tray ......................... D.12

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Appendix E: SPECI ICATIONS
Printer Specifications ............................................ E.2
Paper Specifications ............................................. E.3
Overview ....................................................... E.3
Supported Sizes of Paper ................................. E.4
Guidelines for Using Paper ............................... E.5
Paper Specifications ........................................ E.6
Paper Output Capacity ..................................... E.6
Printer and Paper Storage Environment ............. E.7
Envelopes ...................................................... E.8
Labels .......................................................... E.10
Transparencies .............................................. E.10

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Important Precautions and Safety Information
When using this machine, these basic safety precautions should always be followed
to reduce risk of fire, electric shock, and injury to people:
1 Read and understand all instructions.
2 Use common sense whenever operating electrical appliances.
3 Follow all warnings and instructions marked on the machine and in the literature
accompanying the machine.
4 If an operating instruction appears to conflict with safety information, heed the
safety information. You may have misunderstood the operating instruction. If
you cannot resolve the conflict, contact your sales or service representative for
assistance.
5 Unplug the machine from the AC wall socket before cleaning. Do not use liquid or
aerosol cleaners. Use only a damp cloth for cleaning.
6 Do not place the machine on an unstable cart, stand or table. It may fall, causing
serious damage.
7 Your machine should never be placed on, near or over a radiator, heater, air
conditioner or ventilation duct.
8 Do not allow anything to rest on the power cable. Do not locate your machine
where the cords will be abused by persons walking on them.
9 Do not overload wall outlets and extension cords. This can diminish
performance, and may result in the risk of fire or electric shock.
10 Do not allow pets to chew on the AC power or PC interface cords.
11 Never push objects of any kind into the machine through case or cabinet
openings. They may touch dangerous voltage points, creating a risk of fire or
shock. Never spill liquid of any kind onto or into the machine.
12 To reduce the risk of electric shock, do not disassemble the machine. Take it to a
qualified service technician when repair work is required. Opening or removing
covers may expose you to dangerous voltages or other risks. Incorrect
reassembly could cause electric shock when the unit is subsequently used.

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13 Unplug the machine from the PC and AC wall outlet, and refer servicing to
qualified service personnel under the following conditions:
• When any part of the power cord, plug, or connecting cable is damaged or
frayed.
• If liquid has been spilled into the machine.
• If the machine has been exposed to rain or water.
• If the machine does not operate properly after instructions have been followed.
• If the machine has been dropped, or the cabinet appears damaged.
• If the machine exhibits a sudden and distinct change in performance.
14 Adjust only those controls covered by the operating instructions. Improper
adjustment of other controls may result in damage, and may require extensive
work by a qualified service technician to restore the machine to normal
operation.
15 Avoid using this machine during a lightning storm. There may be a remote risk of
electric shock from lightning. If possible, unplug the AC power for the duration of
the lightning storm.
16 If you continuously print multiple pages, the surface of the output tray may
become hot. Be careful not to touch the surface, and keep children away from
the surface.
17 SAVE THESE INSTRUCTIONS.

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Environmental and Safety Consideration
Laser Safety Statement
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR,
chapter 1 Subchapter J for Class I(1) laser products, and elsewhere, is certified as a
Class I laser product conforming to the requirements of IEC 825.
Class I laser products are not considered to be hazardous. The laser system and
printer are designed so there is never any human access to laser radiation above a
Class I level during normal operation, user maintenance, or prescribed service
condition.
WARNING
Never operate or service the printer with the protective cover removed from Laser/
Scanner assembly. The reflected beam, although invisible, can damage your eyes.
When using this product, these basic safety precautions should always be followed to
reduce risk of fire, electric shock, and injury to persons: