TallyGenicom Intelliprint 9035 User manual

Feb 05
User Guide
TallyGenicom Intelliprint
9035
Laser Printer

Feb 05
ii 34PPM Laser Printer User Guide
Trademarks
The following are trademarks or registered trademarks of their respective owners. Other product names mentioned in
this manual may also be trademarks or registered trademarks of their respective owners. Registered trademarks are
registered in the United States Patent and Trademark Office; some trademarks may also be registered in other
countries. TallyGenicom, is registered trademarks of TallyGenicom. PostScript is a trademark of Adobe Systems
Incorporated for a page description language and may be registered in certain jurisdictions. Throughout this manual,
“PostScript 3” (PS-3) is used to refer to a set of capabilities defined by Adobe Systems for its PostScript Level 3
page description language. Adobe, Adobe PhotoShop, Adobe PageMaker/Adobe Systems Incorporated. Apple,
AppleTalk, EtherTalk, LaserWriter, LocalTalk, Macintosh, TrueType/Apple Computer, Inc. Banyan, VINES/Banyan.
DEC, DECnet, LN03, VMS/Digital Equipment Corporation. Hewlett-Packard, HP, PCL, HP-GL, HP-UX, LaserJet/
Hewlett-Packard Co. IBM PC, Token-Ring/International Business Machines Corporation. Intel/Intel Corporation.
Microsoft, MS-DOS, Windows/Microsoft Corporation. Novell and NetWare/Novell, Inc. The ENERGY STAR logo/
United States Environmental Protection Agency. The ENERGY STAR emblem does not represent EPA endorsement
of any product or service. UNIX/UNIX Systems Laboratories. Ethernet/Xerox Corporation.
Copyright Notice
This manual is Copyrighted © 2004 by TallyGenicom. All Rights Reserved. This manual may not be copied in whole
or in part, nor transferred to any other media or language, without the express written permission of TallyGenicom.
The specifications of your printer and the content of this publication are subject to change without prior notice.
Every attempt has been made to verify the accuracy of the content herein.
◆ ◆ ◆

Feb 05
Contents
Preface 0-1
Welcome 0-2
About this Manual 0-2
Scope 0-2
Overview 0-2
Printer Orientation 0-2
Conventions 0-2
Organization 0-3
Special Features of This Printer 0-4
Safety Notes 0-5
Chapter 1 Installing the Printer 1-1
About this Chapter 1-2
Installation Location 1-2
Installation Environment 1-2
Unsuitable locations 1-3
When using an ultrasonic humidifier 1-3
Safety Precautions 1-3
Handling the Printer 1-3
Printer Location Requirements 1-4
Printer Weight and Dimensions 1-4

Feb 05
234PPM Laser Printer User Guide
Installation Space 1-4
Checking the Package Contents 1-6
Carrying the Printer 1-7
Installation Procedure 1-8
Removing the Tape 1-8
Installing the Optional Accessories 1-8
Installing the Toner Cartridge 1-8
Loading Paper 1-11
Loading paper larger than A4 size in the paper tray 1-13
Connecting the Power Cord 1-17
Turning the Printer On 1-18
Selecting a Display Language 1-18
Installing Printer Drivers and Locating User Documentation 1-20
Installing Printer Drivers and other Software for UNIX and
WindowsDrivers Folder 1-20
TGNET Admin Administration Program 1-21
Locating User Documentation 1-21
Printing a Configuration Summary 1-21
Printing PCL and PostScript Font Lists 1-24
Turning the Printer Off 1-24
Chapter 2 Daily Care 2-1
Main Components and Their Function 2-2
Front view 2-2
Control panel 2-3
Back view 2-3
Internal view 2-4
About Paper 2-4
Usable Paper 2-4
Paper for 2 sided printing 2-9
Unusable Paper 2-9
Storing Paper 2-10
Storing locations for paper 2-10
Caution for storing paper 2-10
Loading Paper 2-10
Loading Paper in Paper Tray 2-10
Loading Transparencies in the Paper Tray 2-13
Cleaning the Printer 2-17
Cleaning the exterior 2-17
Cleaning the interior 2-18
Cleaning the feed roll 2-18

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34PPM Laser Printer User Guide 3
When Not in Use for a Long Time 2-21
When Moving the Printer 2-22
Chapter 3 Troubleshooting 3-1
When Problems Occur 3-2
No Power 3-2
Cannot Print 3-2
Poor Print Quality 3-3
Paper Is Output Blank or All Black 3-3
Printout Is Faded, Stained, Missing, Wrinkled, or Blurred 3-4
Printing Is Not Clear 3-8
Paper Incorrectly Fed 3-9
Other Problems 3-10
Warning Messages and Error Messages 3-10
Warning Messages 3-11
Error Messages 3-12
Chapter 4 Clearing Paper Jams 4-1
Clearing Paper Jams 4-2
At the Paper Trays 4-3
At the Fuser Unit 4-5
At the Toner Cartridge 4-7
At the Duplex Module 4-9
At the paper exit 4-9
At the interior of the top cover 4-10
At the Offset Catch Tray 4-11
Chapter 5 About Consumables 5-1
Available Consumables 5-2
Toner Cartridge 5-2
Regular replacement parts 5-3
Toner Cartridge 5-4
Cautions on Handling the Toner Cartridge 5-4
Replacing the Toner Cartridge 5-4
Fuser Unit 5-7
Caution on Handling the Fuser Unit 5-7
Replacing the Fuser Unit 5-8

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434PPM Laser Printer User Guide
Transfer Roll Cartridge 5-11
Caution on Handling the Transfer Roll Cartridge 5-11
Replacing the Transfer Roll Cartridge 5-12
Feed Roll 5-15
Caution on Handling the Feed Roll 5-15
Replacing the Feed Roll 5-16
Chapter 6 Optional Accessories 6-1
Available Optional Accessories 6-2
Tray module (A4/550 sheets) 6-2
Installing/Uninstalling the Tray Module 6-2
Checking the contents of the tray module package 6-3
Installing the Tray Module 6-4
Uninstalling the Tray Module 6-9
Paper trays 6-13
Installing/Uninstalling the Duplex Module 6-13
Installing the Duplex Module 6-14
Uninstalling the Duplex Module 6-15
Offset catch tray 6-17
Installing/Uninstalling the Offset Catch Tray 6-18
Installing the Offset Catch Tray 6-18
Uninstalling the Offset Catch Tray 6-21
Rear tray 6-23
Installing/Uninstalling the Rear Tray 6-24
Installing the Rear Tray 6-24
Uninstalling the Rear Tray 6-25
Chapter 7 Understanding and Navigating the Control
Panel Menus 7-1
About this Chapter 7-2
Control Panel Features 7-2
LCD Display 7-2
LED Indicators 7-3
Pushbuttons 7-3
Navigating the Control Panel Menus 7-4
Menu Structure 7-6
Status Menu 7-7
Job Library 7-7
Job Library Errors 7-9

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34PPM Laser Printer User Guide 5
Job Accounting 7-9
Paper Menu 7-10
Interface Menu 7-13
PS Menu 7-16
PCL Menu 7-17
System Menu 7-20
Quality Menu 7-21
Date/Time Menu 7-22
Functions Menu 7-23
FLASH Menu 7-24
DISK Menu 7-25
Chapter 8 Optional Extended Features 8-1
About this Chapter 8-2
Installing DRAM Memory DIMMS 8-2
Installing the Hard Disk Option in the Printer 8-5
Using the Hard Disk Option and User Flash DIMM Module 8-10
Operator Panel MENU Structure 8-10
Using the Disk Menu 8-11
Using the Flash Menu 8-11
Using the FLASH SIMM or Hard Disk Option as a PostScript Device
8-12
PostScript Operators 8-12
Device Parameter Sets 8-13
Warmstart.ps and Sys/Start Files 8-13
Using the Power-On Files Feature 8-14
Power-on Files Defined 8-14
Collating, Saved Jobs, and Job Accounting 8-15
Collating Feature 8-15
Saved Jobs Feature 8-18
Job Accounting Feature 8-24
Using the Custom Paper Size Feature 8-25
Operator Panel Access 8-25
Printer Driver Access 8-25
Custom Page size and Microsoft Word, Word 2000, and Word 2003
8-28
Resolution 8-28
Accessing the Printer Web Page 8-30
Printer Setup 8-36
Job Accounting 8-41

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634PPM Laser Printer User Guide
Appendix A Consumables A-1
Specifications A-2
Printable area A-3
Expected life of Consumables A-3
Toner Cartridge A-3
Fuser unit, transfer roll cartridge and feed roll A-4

Feb 05
Preface
In this Chapter . . .
■“Welcome” on page 2
■“About this Manual” on page 2
■“Organization” on page 3
■“Special Features of This Printer” on page 4

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234PPM Laser Printer User Guide
About this Manual
Welcome
Thank you for selecting the Laser Printer. This User Guide contains important information about
the operation and care of your printer. Please read this manual in its entirety and keep it at hand for
later reference.
About this Manual
Scope
This User Guide contains all of the information necessary to operate and care for your printer and
accessories. It is intended to be used with the pictorial unpacking instructions and the Installation
Guide, both included in the printer packaging. If you have not already unpacked and installed the
printer, please refer to these documents. This guide does not contain instructions for unpacking
and installing the printer.
Overview
This manual contains nine chapters and one appendix:
Printer Orientation
Throughout this guide, the four sides of the printer are referred to as front, rear, right, and left. The
front of the printer is the side near the control panel, and the rear of the printer is opposite the
front. The left and right sides of the printer are defined as the sides to the left and right, respec-
tively, of a person who is facing the front of the printer.
Conventions
This following conventions are used throughout this manual to emphasize certain procedures or
information:
NOTE: A note is a tip or extra information that may be helpful in installing or using the printer.
CAUTION: A caution message provides information that may help you avoid equipment dam-
age, process failure, or inconvenience. Read all caution messages carefully.
WARNING! A warning message indicates the possibility of personal injury if a specific procedure
is not performed exactly as described in the guide. Pay close attention to these sections and read
them fully to prevent possible injury.

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34PPM Laser Printer User Guide 3
About this Manual
Organization
The following is a summary of each chapter:
Safety Notes
This section explains the items of which to take note to ensure that you use this printer safely and
correctly. Be sure to read this section to prevent serious injuries and accidents.
Preface
The Preface contains information about this guide and about the features and available configura-
tions of the printer.
Chapter 1 Installing the Printer
This chapter explains the procedures to decide on the installation location, check the package con-
tents, and set up the printer at the installation location.
Chapter 2 Daily Care
This chapter explains the essential operations for using the printer on a daily basis such as replen-
ishing paper and cleaning.
Chapter 3 Troubleshooting
This chapter explains the problems that may arise when using the printer and the way of handling
them. Do not consider the problems as a mechanical breakdown until you have read this chapter.
Chapter 4 Paper Jams
This chapter explains the ways to solve paper jams.
Chapter 5 Consumables
This chapter explains the essential consumables for this printer, cautions on using them, and the
way of replacing them.
Chapter 6 Optional Accessories
This chapter explains the optional accessories and how to install and uninstall them.
Chapter 7 Navigating the Control Panel Menus
This chapter explains the control panel and its functions, and also demonstrates how to navigate
throughout the various menus and submenus that allow you to view and change the printer set-
tings.
Chapter 8 Optional Extended Features
This chapter describes the procedures for installation of DRAM Memory DIMMs and the Hard
Disk Option. Also describes how to use the extended features associated with these options.
Appendix A
This Appendix includes the printer specifications and expected life of the consumables.

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434PPM Laser Printer User Guide
Special Features of This Printer
Special Features of This Printer
This printer has the following special features:
■Quality printing at a high speed
With its 1,200 dpi laser-style resolution, it can print in high definition and high quality
(optional feature). Attains high-speed printing of 34 sheets per minute when printing the
same A4-sized document by long edge feed.
■Flexible use of paper sources and delivery methods
A paper tray for various paper sizes, from A5 to Legal 14, can be used in the tray module.
Special media such as envelopes and labels can also be used.
Optional tray module (A4/550 sheets) is available. By adding the optional tray module, you
can load up to 1,800 sheets for the printer with 34 ppm.
You can add up to two optional tray modules.
Enables 2 sided printing by attaching the optional duplex module.
■Network-readiness
The printer includes an Ethernet Network Interface Card.
■Easy operation
The easy-to-read control panel display clearly shows the status of printer operation. Control
panel pushbuttons allow you to access and view printer menus, submenus, and status mes-
sages.
The following diagram shows the printer (34 ppm) with the 500 sheets exit as well as the two
optional tray modules (A4/550 sheets) installed.

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34PPM Laser Printer User Guide 5
Special Features of This Printer
Safety Notes
For your own safety, please read this page carefully before using the machine.
■Do not place the machine in a hot, humid, dusty, or poorly ventilated environment.
Prolonged exposure to these adverse conditions can cause fire or electric shock.
■
■Do not place the machine near heaters or volatile, flammable, or combustible mate-
rials such as curtains that may catch fire.
■
◆ ◆ ◆

hFeb 05
634PPM Laser Printer User Guide
Special Features of This Printer

Feb 05
Chapter 1
Installing the Printer
In this Chapter . . .
■“Installation Location” on page 1-2
■“Safety Precautions” on page 1-3
■“Printer Location Requirements” on page 1-4
■“Installation Space” on page 1-4
■“Checking the Package Contents” on page 1-6
■“Carrying the Printer” on page 1-7
■“Installation Procedure” on page 1-8
■“Selecting a Display Language” on page 1-18
■“Installing Printer Drivers and Locating User Documentation” on page 1-20
■“Printing a Configuration Summary” on page 1-21
■“Printing PCL and PostScript Font Lists” on page 1-24

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1-2 34PPM Laser Printer User Guide
Installation Location
About this Chapter
This chapter reviews the contents of the printer packaging, explains the parts of the printer, and
describes the space and environment requirements of the printer.
Installation Location
In order to make use of the printer safely and comfortably, choose an installation location with the
following considerations.
Installation Environment
Suitable locations
■Level and stable location (not tilted more than 5°)
■Well-ventilated location
■Temperature range: 10 to 32 °C; humidity range: 15 to 85% (no condensation) Humidity
should be 70% or below at 32 °C, and temperature should be 28 °C or below at 85% humid-
ity.
NOTE: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold room or
moving the printer from a location with low humidity/temperature to high humidity/
temperature can cause condensation inside the printer, directly interfering with image
transfer. When condensation occurs, leave the printer alone for at least 1 hour to acclimate
to the environment before using it.
Using a power outlet exclusively for the printer
Use one power outlet exclusively for this printer. If the printer draws power from the same circuit
as other large machines, such as copiers or air conditioners, the fluctuations in the current may
cause malfunctions or a loss of data. Also, electrical noise produced by machines located nearby
may interfere with the normal operation of the printer.
CAUTION: Place the machine on a level and sturdy surface that can withstand a weight of 20.6
kg (for 34 ppm). If tilted, the machine may fall over and cause injuries.
WARNING! Three power specifications are listed below. The specifications that apply to your
printer depend on its configuration. Connect the power plug only to a properly rated power out-
let. Otherwise, it can cause fire or electric shocks. If in doubt, contact our Printer Support Desk.
Rated voltage: 100 V
Rated frequency: 50/60 Hz
Rated voltage: 110 V
Rated frequency: 60 Hz
Rated voltage: 220 – 240 V
Rated frequency: 50/60 Hz

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34PPM Laser Printer User Guide 1-3
Safety Precautions
Unsuitable locations
■Locations with direct exposure to sunlight
■Locations close to cooling/heating appliances
■Locations with direct exposure to drafts
■Locations susceptible to vibrations
■Dusty and dirty locations
■Locations close to open flame
■Damp locations
■Locations exposed to magnetic forces
■Locations susceptible to sudden changes in temperature or humidity
When using an ultrasonic humidifier
If tap water or well water is used in the ultrasonic humidifier, the impurities in the water will be
released to the atmosphere and adhere to the internal parts of the printer, and this may cause dete-
rioration in the print quality. Use only water that does not contain any impurities in the ultrasonic
humidifier.
Safety Precautions
This printer is available in either of the following power specifications: 110V and 220V. The speci-
fications that apply to your printer depend on your machine configuration. To prevent fire or shock
hazards, connect the power plug only to a properly rated power outlet.
Handling the Printer
Follow the guidelines below when lifting or moving the printer:
■The printer is very heavy, and should always be lifted by two people. The weight of the
printer without paper tray, toner cartridge, and paper is about 51 lbs (23 kg). Never attempt
to lift the printer alone.
■To lift the printer, have two individuals facing each other from the front and the rear of the
printer grasp the recessed areas on each side of the printer. Do not lift the printer by grasping
any area other than these recessed areas.
■When lifting the printer, maintain proper lifting posture to prevent injuries.

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1-4 34PPM Laser Printer User Guide
Printer Location Requirements
Printer Location Requirements
Printer Weight and Dimensions
This printer weighs approximately 51 lbs (23 kg) and should always be lifted by two people. The
dimensions of the printer are listed below.
■Printer Height: 15.9 in (404 mm)
■Printer Width (left to right): 16.6 in (422 mm)
■Printer Depth (front to back): 18.3 in (465 mm)
Installation Space
Ensure that the printer has enough installation space as shown in the diagrams.
CAUTION: The machine has ventilation holes on the rear and side panels. Ensure that the
machine isinstalled with a minimum clearance of 255 mm from the rear vent to the wall, 200 mm
from the left vent to the wall, and 300 mm from the right vent to the wall. A poorly ventilated
machine can cause excessive internal heat and fire. The accompanying diagram shows the min-
imum clearances required for normal operation, consumables replacement, and maintenance to
ensure your machine operates at peak performance.

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34PPM Laser Printer User Guide 1-5
Installation Space
Top view
Front view
Side view
255 mm
300 mm
200 mm
402 mm
200 mm 300 mm
255 mm
402 mm

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1-6 34PPM Laser Printer User Guide
Installation Space
Checking the Package Contents
The standard configuration of the printer is as follows. Ensure that all the parts are available before
installation.
NOTE: Retain the packaging material and box for future use if there is a possibility that the printer
will be moved over long distances. See “Optional Accessories” on page 1-1 and the
respective user guide of the optional accessories for details on the optional accessories.
■Printer
■Paper tray (A4/150 sheets) paper tray (A4/550 sheets)
■Toner Cartridge
■Power cord
■User guide