TallyGenicom LA800 User manual

LA650
LA800
TM
User guide Matrix printer

User guide Table of contents
I
Table of contents
Introduction 1
Printer features 1
Symbols used 1
About this manual 2
Printer at a glance 3
Printer in tractor mode 4
Printer in single-sheet mode 4
Paperway 5
Installation 6
Unpacking the printer 6
Placing your printer 7
Checking the printer voltage 8
Connecting the printer 8
Switching on the printer 9
Changing the ribbon cassette 10
Black ribbon 10
Printer drivers 14
Installing a printer driver in Windows 95/98/ME 14
Installing a printer driver in Windows 2000/NT 4.0/XP 15
Other operating systems 16
Changing printer settings 17
Form settings (Windows 2000/NT 4.0/XP) 17
Graphic options 18
Loading optional firmware 19
Troubleshooting 19
The control panel 20
The LC display 21
Online mode 22
Offline mode 22
Setup mode 23
Messages in the LC display 24
Key functions when turning on the printer 25

User guide Table of contents
II
Paper handling 26
Changing the paper path 26
Changing the paper type in the setup menu 27
Loading paper 28
Fanfold paper 28
Single sheets 30
Paper transport 32
Moving the paper to the tear position 33
Removing paper 34
Settings 35
Setting the tear position 35
Setting the first printing line (TOF) 36
Setting the print head gap 37
Selecting character density and font (temporarily) 38
The Menu 39
Programming via the control panel 39
Enabling access to menu mode 39
Calling up the menu 39
Menu configurations (Macros) 40
Menu handling 41
Save settings 41
Selecting the LC display language 42
Terminating Setup mode 43
Menu structure 44
Menu parameters 45
Printing out macro configurations (Print) 45
Loading menu configurations (Macro) 45
Reset to default values (Reset) 46
Quiet mode printing (Quiet) 46
Selecting font (Font) 47
Setting line spacing (LPI) 48
Selecting start signal for escape sequence (ESCChar) 48
Selecting Protocol (emulation) 49
Bidirectional printing (PrintDir) 50
Settings for interfaces (I/O) 51

User guide Table of contents
III
Serial interface (Serial) 51
Data transmssion rate (Baud) 51
Data format (Format) 52
Buffer control (BuffCtrl) 53
Signal Processing (DTR) 53
Selecting interface (Interf.) 54
Interface buffer (Buffer) 54
Selecting interface timeout (Timeout) 55
Automatic carriage return (Auto-CR) 55
Automatic line feed
(Auto-LF) 56
Menu lock (MenLock) 56
Language (Language) 57
Paper parameters (Paper) 57
Form length (Formlen) 58
First printing position (FormAdj) 59
Print head gap manually (Head) 60
View and tear position (TearView) 61
Line length (Width) 62
Barcode (Barcode) 63
Normal characters and barcode (Barmode) 63
Form feed mode (FFmode) 64
Setting and activating options (PapOpt) 65
Activation of tractors (AutoTra) 65
Automatic paper motion sensor (PMS) 66
Automatic gap adjustment (AGA) 67
Paper handling (Paphand) 68
Increasing the print head gap (Head up) 68
Paper width (Pagewid) 69
Left-hand area (Leftzon) 69
Right-hand area (Rightzo) 70
Bidirectional parallel interface (CX-bid) 70
Line wrap (Wrap) 71
Beep at paper end (Sound) 71
Setting for printing copy paper (HvyForm) 72
Setting the page margins (Margin) 73
Setting the top margin (Topmrg) 73
Setting the bottom margin (Botmrg) 74
Setting the left margin (Leftmrg) 74

User guide Table of contents
IV
Setting the DEC Mode (DECMode) 75
Horizontal spacing of characters (CPI) 75
Character set (CharSet) 76
User preference character set (UserChr) 77
Printer ID (Prn.ID) 78
Deleting sequence or buffer (CAN Fkt.) 78
Disconnection on end of transmission (Discnct) 79
Initial Report (Report) 79
Automatic answerback (Answbck) 80
Answerback on ENQ (Answ_ENQ) 80
Setting the IBM mode (IBMMode) 81
Horizontal spacing of characters (CPI) 81
IBM character set (IBM-Cset) 81
Code page (CodPage) 82
IBM Double Height (DblHigh) 83
Horizontal pitch on Compress (IBMComp) 83
Slashed Zero (Sl.Zero) 84
Setting the EPSON Mode (EPSMode) 85
Horizontal spacing of characters (CPI) 85
EPSON character set
(EPS-Cset) 85
Code Page (CodPage) 86
Slashed Zero (Sl.Zero) 87
Menu settings (example) 88
Advanced menu 89
Test functions 89
Printer self-test (Rolling ASCII) 90
Exiting Rolling ASCII test mode 91
Interface test
(H-Dump) 92
Printout in Hex-Dump 92
Terminating Hex-Dump 93
Advanced settings 94
Deactivate single sheet feeder (Single) 94
Settings for paper with dark back (Pap.back) 95
Troubleshooting 96
General print problems 97
The display remains dark 97
The display is lit, but the printer does not print 97
Problems with the paper feed 98

User guide Table of contents
V
Paper jam (fanfold paper) 98
Paper jam (single sheets) 99
Paper does not move to tear off position 99
Problems with the print quality 100
Print is too pale 100
Smudged print 100
Prints undefined characters 100
The first line is not completely printed out at the top 100
Dots within characters are missing 100
Error messages via the display 101
Additional display messages 104
Care and maintenance 105
Replacing the fuse 105
Cleaning the housing 106
Cleaning the interior 106
Cleaning the platen 107
Ribbon 107
Cleaning the upper friction 107
Carriage shafts 107
Specifications 108
Printer specifications 108
Interface specifications 112
Paper specifications 113
Available character sets and fonts 114
Emulations 119
General 119
Escape sequences 119
What are escape sequences? 119
How are escape sequences used? 119
Barcode 120
List of available barcodes 120

User guide Table of contents
VI
Interfaces 121
Parallel interface 122
Connector assignment 122
Serial interface V.24/RS232C 123
Connector assignment 123
Interface cable (serial interface) 124
Input signals 124
Output signals 124
Interface-Adapter IF Adapter-Set RS232 (DB9M)/MMP 125
Protocols 126
Memory mode XON/XOFF 126
Memory mode Robust XON/XOFF 126
Configuring the serial interface of the PC 127
DOS mode 127
Windows 95/98/ME 127
Windows 2000/NT 4.0/XP 127
Physical printer port in Ethernet with TCP/IP 128
Example of a printer connected to a computer in an
Ethernet 128
Example of several devices in an Ethernet 128
Options and accessories 129
Options 129
Tractor 2, front 129
Printer pedestal 129
Paper output tray 129
Cable cover 129
Interface modules 130
Optional firmware 130
Accessories 131
Ribbon cassette 131
Programming manuals 131
Index 132

User guide Introduction
1
Introduction
Printer features Your printer is a high speed and rugged design for easy use and heavy
duty operation. It is designed for service-free PC, network and mini sy-
stem operations.
At top speeds of 1100 and 900 cps the LA800 and LA650 keep pace
with the bustling, demanding world where printing is time sensitive and
critical. Engineered for printing under adverse conditions, these de-
vices produce multi-part invoices, shipping documents or bar code la-
bels at a rate of 40,000 to 50,000 pages per month.
The printer handles up to 7-part forms with no skewing or jamming; it
automatically adjusts for different forms thickness. The straight paper
path is easy to access, for reliable forms handling.
The LA800/LA650 optionally is configured with an optional tractor
(front). A straight paper path on the front tractors results in jam-free
operation and flawless 24-wire impressions on up to 7-part forms.Both
models offer fully automated gap adjustment, paper parking, loading,
etc.
With extensive connectivity alternatives and popular emulations, the
printer is ideal for a variety of industrial or business applications.
Symbols used Important information is highlighted in this manual by two symbols.
CAUTION highlights information which must be observed in order to
prevent injuries to the user and damage to the printer.
NOTE highlights general or additional information about a specific
topic.
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User guide Introduction
2
About this manual The user guide contains a detailed description of the printer, its charac-
teristic features and additional information.
`Chapter 1 Printer at a glance lists all the parts of the printer.
`Chapter 2 Installation contains start-up instructions and points to note.
`Chapter 3 Changing the ribbon cassette provides step-by-step instruc-
tions for changing the ribbon cassette.
`Chapter 4 Printer drivers provides step-by-step instructions for instal-
ling the printer driver.
`Chapter 5 The control panel explains how to control printer operations.
`Chapter 6 Paper handling tells you how to set the paper type and how
to load, transport and move the paper to the tear-off position.
`Chapter 7 Settings tells you how to adjust the basic settings such as
font, character density, print head distance, print line height and tear-
off position.
`Chapter 8 The Menu contains all the information necessary for con-
trolling the printer via the control panel.
`Chapter 9 Advanced menu describes the possible test settings and
other technical adjustments of the printer.
`Chapter 10 Troubleshooting provides instructions for rectifying faults
which do not require the intervention of qualified personnel.
`Chapter 11 Care and maintenance provides information on the upkeep
of the printer.
`Appendix A Specifications informs you about the technical specificati-
ons of your printer and the paper which should be used.
`Appendix B Available character sets and fonts lists the available cha-
racter sets.
`Appendix C Emulations deals with programming via the interface.
`Appendix D Interfaces explains the interfaces.
`Appendix E Options and accessories contains information about opti-
ons and accessories you can purchase for your printer.

User guide Printer at a glance
3
Printer at a glance
1
Soundproofing cover
Front cover
Power switch
Control panel
Top cover
Interface connectors
Power cord connector and fuse
Bottom cover

User guide Printer at a glance
4
Printer in tractor mode
Printer in single-sheet mode
Tractors
Single sheet feeder
Rear cover
Paper support
Paper guide

User guide Printer at a glance
5
Paperway
Single
sheet
Tractor 1
Tractor2
`Fanfold paper mode
`Single sheet mode*
Standard printer: Tractor 1
Single sheet*
Option: Tractor 2
* Not available on some models.

User guide Installation
6
Installation
Unpacking the printer
Place your printer on a solid surface (see Placing
your printer, page 7).
Make sure that the “Up” symbols point in the cor-
rect direction.
Open the packaging, take out the accessory cas-
sette and unpack it. Pull the printer out of the card-
board box towards you and remove the remaining
packaging material.
Check the printer for any visible transport damage
and completeness. Apart from this CD-ROM (c)
theQuickstartguide(d),thepowercable(e),the
ribbon (f) and the MMJ interface adapter (g)
should be included.
If you find anytransport damage orif any accesso-
ries are missing, please contact your dealer.
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g

User guide Installation
7
Placing your printer
Place the printer on a solid, flat, surface, ensuring
that the printer is positioned in such a way that it
cannottopple,and thatthereiseasyaccesstothe
control panel and paper input devices. Also en-
sure that there is sufficient space for the printed
output.
If you expect that frequent forward and reverse
feeds will occur, you should place the printer as
shown in the figure, if possible.
The power supply cable may be dam-
aged if the paper edges constantly
chafe the insulating sheath. The user
must always ensure that there is suffi-
cient distance between the power sup-
ply cable and the paper.
When selecting the printer location, observe the
following additional instructions:
Never place the printer in the vicinity of
inflammable gas or explosive sub-
stances.
Do not expose the printer to direct sunlight. If youcannot avoid plac-
ing the printer near a window, protect it from the sunlight with a cur-
tain.
When connecting the computer with the printer, make sure not to ex-
ceed the permitted cable length (see Interface specifications,
page 112).
Ensure sufficient distance between the printer and any heating radi-
ators.
Avoid exposing the printer to extreme temperature or air humidity
fluctuations. Above all take care to avoid the influence of dust.
It is recommended to install the printer in a place which is acousti-
cally isolated from the workplace because of the noise it may
produce.
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User guide Installation
8
Checking the printer
voltage Make sure that the device has been set to the correct voltage (e.g.
120 V in the USA, 230 V in Europe). To do this, check the type plate
above the power inlet at the back of the printer. Contact your dealer
if the setting is incorrect.
Never switch on the printer if the voltage setting is incorrect,
since this may result in severe damage.
If the setting is incorrect, set the colored switch at
the rear of the printer to the correct position,using
a pointed object (e.g. screwdriver, ball pen or
tweezers).
Make sure that the printer is switched
off before setting the correct voltage;
otherwise severe damage may be
caused.
Connecting the printer
Connect the power cable cto the power inlet of
the printer. Connect the power cable plug to a
mains socket.
Make sure that the printer and the computer are
switched off and connect the data cable dbe-
tween the printer and the computer.
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120V
STOP
c
d

User guide Installation
9
Switching on the printer
The power switch for switching on the printer is lo-
cated at the bottom left at the front of the printer
when viewed from the front.

User guide Changing the ribbon cassette
10
Changing the ribbon cassette
Black ribbon
Before opening the cover, make sure
that the printer is switched on so that it
can execute automatic preparations for
ribbon changing (widening the print
head gap).
Move the paper to the park position.
Open the printer top cover.
Cautiously slide the print head carriage to the left
stop (viewed from the printer front).
The print head heats up during print-
ing. Let it cool down before touching, if
necessary.
Move the colored friction tab on the right and on
the left into the direction of the respective arrows
shown in the figure and raise the friction mecha-
nism.
3
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User guide Changing the ribbon cassette
11
Remove the used cassette.
We recommend use of genuine ribbon
cassettes only.
Raise the colored insertion tongue A.
Insert the colored ribbon tension knob into the
right-hand front location of the new ribbon cas-
sette. Turn the knob in the direction of the arrow in
order to take up slack of the ribbon.
A

User guide Changing the ribbon cassette
12
Slightlytilttheribboncassetteforwardsandthread
in the ribbon between the coloredinsertion tongue
and the ribbon support (transparent plastic plate).
Alignandinsertthecassetteintotheguidesonthe
left and right, then press down until it clicks into
place.
Insert the colored tension knob into one of the two
locations.
Turn the tension knob to take up slack in the rib-
bon until it is seated correctly at the bottom in the
ribbon support.
Press down the colored insertion tongue A.
A

User guide Changing the ribbon cassette
13
Move the print head carriage back and forth sev-
eral times. If the ribbon is correctly seated, there
must be no perceptible resistance.
The ribbon should be transported dur-
ing the travel from left to right. If this is
not the case, you should check that the
ribbon cassette is correctly inserted on
the right.
Press the friction mechanism down until it clicks
into place.
Close the top cover.