TallyGenicom 2365 User manual

Maintenance manual Matrix printer
2365
2380

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Table of contents
I
Table of contents
Chapter 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Chapter 2 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.1 Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2 Interface specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
2.3 Paper Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
2.4 Printer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Chapter 3 Functional Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1 General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.1 Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.2 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.3 Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.4 Data Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.1.4.1 Example of a printer connected to a computer in an Ethernet . . . . . . . . . . . . . . . . . 3-2
3.1.4.2 Example of several devices in an Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.1.5 Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.2 Mechanical Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3.2.1 Head/PlatenClearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
3.2.2 Shift Friction – Tractor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
3.2.3 Monitoring Light Barrier “PathSelection” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
3.2.4 Position of the Wheels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
3.2.5 Paperways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3 Electronic Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
3.3.1 Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
3.3.1.1 Description of the Switching Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
3.3.1.2 Driver Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
3.3.1.3 Needle Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
3.3.2 Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
3.3.3 Bidirectional Centronics Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19
3.3.3.1 Interface Board Option/Modular . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21
3.3.3.2 General infomation about external interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
3.3.3.3 Shared Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
3.3.3.4 TTY Interface 20 mA Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
3.3.3.5 RS422/V11, SS97 Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
3.3.4 Connection Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
3.3.4.1 Connection Board 2365/2380 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
3.3.5 Printhead Sensor Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28

Table of contents
II
3.3.6 Interlock Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
3.3.7 Double Sensor and Paper Motion Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
3.3.8 Sensor Sheetfeeder* and 3rd Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
3.3.9 Motor Driver* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
3.3.10 Carriage Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
3.3.11 Vertical Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
3.3.12 Sheetfeeder Motor* (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
3.3.13 Paper Thickness Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
3.3.14 Function Select Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
3.3.15 Paper Thickness Sensor (AGA) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
3.3.16 Optional Rear Tractor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
3.3.17 Paper Motion Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
3.3.18 Function Select Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
3.3.19 Option Recognition* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
3.3.20 Sensor Automatic Front Insertion (Future Enhancement, Option) . . . . . . . . . . . . . . 3-34
3.3.21 Ribbon Motion Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
3.3.22 Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-35
3.3.23 Additional fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
3.3.23.1 Non-scalable fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
3.3.23.2 Scalable fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-39
3.3.23.3 Barcodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
3.3.24 Theory of Adjusting Printhead Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Chapter 4 Testmodes and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1 Test Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.1.1 ASCII Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
4.1.2 Interfacetest (Hex-Dump) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.2 Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
4.2.1 Error Messages in the LCD Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
4.2.2 Further Messages in the LCD Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
4.2.3 Printer Malfunctions without any Message at the LCD Display . . . . . . . . . . . . . . . . . 4-9
4.2.4 Failure Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
4.3 Monitoring Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
4.3.1 RMC ribbon detection mechanism . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
4.4 Caring, Lubrication and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
4.5 Monitoring of Thermo-ASIC and Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
4.5.1 Calibrating Values of Thermo-ASIC and Printhead* . . . . . . . . . . . . . . . . . . . . . . . . 4-22
4.6 Display Message “Hardware Alarm” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24
4.7 Ignore Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26
4.8 Printing without TopCover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27

Table of contents
III
4.9 Loading optional firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
4.9.1 Loading optional firmware using parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
4.9.2 Loading optional firmware using remote printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
4.10 Test print status page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Chapter 5 Instructions for Disassembly and Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1 Replacing Casing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5.1.1 Replacing Top Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5.1.2 Replace Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5.1.3 Replacing Bottom Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
5.2 Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
5.2.1 Removing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
5.2.2 Installing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10
5.3 Replacing Electronic Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
5.3.1 Replacing Optional Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11
5.3.2 Replacing Main Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
5.3.3 Dismount Main Electronic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12
5.3.4 Replacing the AGA* Assy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
5.3.5 Replacing the Automatic Width Sensor (APW) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
5.3.6 Replacing Carriage Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
5.3.7 Replacing Connector Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16
5.4 Replacing Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
5.4.1 Replacing Carriage (DC) Motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17
5.4.2 Replacing Stepper Motors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18
5.4.3 Replacing Vertical Stepper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19
5.5 Replacing Sensor Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
5.5.1 Replacing Double Sensor: Front Insertion, Paper Position
and Paper Motion Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20
5.5.2 Replacing Sheetfeeder Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21
5.5.3 Replacing Interlock Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
5.5.4 Replacing Ribbon Motion Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
5.6 Replace Transverse Paper Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
5.7 Ribbon Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
5.7.1 Replacing Ribbon Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
5.7.2 Installing Ribbon Drive Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
5.8 Remove Carriage System / Toothed Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
5.9 Replacing Upper Friction Drive (Shutter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-27
5.10 Replacing the Tractor Assy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28
5.10.1 Replacing the two Tractors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
5.11 Replacing Lower Friction Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30

Table of contents
IV
5.12 Remove Timing Strip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
5.13 Replacing Side Walls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-32
5.14 Mounting Drive Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-33
5.15 Remove Platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-34
5.15.1 Printer Model with NDK9 Printhead* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-34
5.15.2 Printer Model with NDK9 Printhead* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-35
Chapter 6 Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6.1 Mechanical Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6.1.1 Tension of the Toothed Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6.1.2 Adjustment of Head / Platen Gap. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
6.1.3 Adjusting Parallelism Printhead/Platen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
6.2 Electrical Adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
6.2.1 Interface Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
6.2.1.1 Optional Serial Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
6.2.1.2 TTY-Interface 20 mA Current Loop (Option) (048957). . . . . . . . . . . . . . . . . . . . . . . . 6-9
6.2.1.3 Interface RS422 (Option) (048956) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
6.3 Soft Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
6.3.1 Setting of Head Temperature NDK9+ (Reference value). . . . . . . . . . . . . . . . . . . . . 6-11
6.3.2 Adjustment of AGA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Chapter 7 Spare Parts and Schematics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7.1 Housing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
7.2 Basic Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
7.2.1 Basic Printer 1/3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
7.2.2 Basic Printer 2/3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
7.2.3 Basic Printer 3/3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
7.3 Standard Tractor Assy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
7.4 AGA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
7.5 Connection Board/Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
7.6 Electronic Parts and Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
7.6.1 Mainboard Complete Standard Spare Assy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
7.6.2 Mainboard Complete Special Versions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-17
7.6.3 Carriage Adapter Assy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
7.6.4 Sensor Papermotion/End . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
7.6.5 Sensor ASF/3rd Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
7.6.6 Sensor Interlock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
7.6.7 Sensor Function Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
7.6.8 AGA Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20

Table of contents
V
7.6.9 Horizontal Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
7.6.10 Paperwidth Sensor (APW) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
7.6.11 Ribbon Motion Sensor (RMC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
7.7 Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
7.8 PMS + Double Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-22
7.9 Sensor Sheet Feeder and Rear Tractor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-23
7.10 Option Recognition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-24
7.11 Sens Function Select, Kit (070 013). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-25
7.12 Modular Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
7.12.1 Serial I/O (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
7.12.1.1 Connector assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
7.12.1.2 Interface cable (serial interface) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
7.12.1.3 Input signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
7.12.1.4 Output signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-27
Chapter 8 Rear Tractor (2T Model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
8.1 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-1
8.2 Tractor Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
Chapter 9 Cutting Device (Option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
9.1 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
9.2 Spare Parts and Schematics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
9.2.1 Mechanical Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
9.2.2 Maintenance and Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Chapter 10 2nd- (Front-) Tractor (option). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Chapter 11 Printer Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
11.1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-1
11.2 Installing the Printer Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11-2

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Introduction
1-1
1Introduction
The matrix printer has outstanding product features, such as a high print speed, an ex-
cellent print quality, a high workload and low running costs. It also has superior ergo-
nomics, a industry-leading 12,500 hour MTBF and a flexible connectivity. Furthermore
it withstands dusty, dirty and hostile environements. For all these reasons it is a pro-
fessional solution for many industrial sectors.
The following print qualities are available:
High Speed Draft Print Quality (HSQ)
Copy Draft Print Quality (DPQ Copy)
Draft Print Quality (DPQ)
Near Letter Quality (NLQ)
Letter Quality (LQ)
For details see chapter Specifictions.
The electronic part controlled by a microcomputer operates the needle printhead,
menu programming, and interface.
All elements of the printer control are arranged on printed circuit boards so that only a
few additional components are required such as
step motor for function select,
step motor for paper feed,
DC motor for carriage movement,
step motor for automatic gap adjust
The following options and features will further enhance the printer’s capabilities:
3rd push tractor from rear (feature)
push tractor front (standard)
automatic gap adjustment (standard)
fonts (on request)
automatic gap adjustment (standard)
2nd push tractor front (option)
The manufacturer recommends the use of original accessories.
The use of others than original parts may reduce the performance of the printer and
cause defects on the printer. For errors caused by the use of others than original ac-
cessories, the warranty may become invalid.
Caution:
Activities described herein must only be performed by specially trained and qualified
service personnel! Harmful voltages can be touched.
STOP

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Specifications Printer Specifications
2-1
2 Specifications
2.1
Printer
Specifications
Printer system Serial impact matrix printer
Printhead with 24 needles
∅0.25 mm bidirectional printing
2365 2380 2365MC
1800 Hz 2100 Hz 1600 Hz
Print speed and
character matrices
2365 2380 2365MC
cps cps cps cpi matrix
HSQ
(High Speed Quality)
800 1000 800 12.0 12 x 08
650 800 640 10.0 12 x 10
800 1000 800 12.0 12 x 10
900 1000 900 15.0 08 x 08*
900 1000 900 15.0 12 x 08
515 571 515 17.1 12 x 12
600 667 600 20.0 12 x 10
DPQ
(Data Print Quality)
600 670 533 10.0 12 x 12
720 800 720 12.0 12 x 10
900 1000 900 15.0 08 x 08*
900 1000 900 15.0 12 x 08
515 571 515 17.1 12 x 12
600 667 600 20.0 12 x 10
CPQ
(Copy Print Quality)
300 333 270 10.0 24 x 12
360 400 360 12.0 24 x 10
450 500 450 15.0 16 x 08*
450 500 450 15.0 24 x 08
260 285 260 17.1 24 x 12
300 333 300 20.0 24 x 10
NLQ
(Near Letter Quality)
200 222 180 10.0 24 x 18
240 267 240 12.0 24 x 15
300 333 300 15.0 16 x 12*
150 167 150 15.0 24 x 18
170 190 170 17.1 24 x 18
200 222 200 20.0 24 x 15
LQ
(Letter Quality)
100 111 90 10.0 24 x 36
120 133 120 12.0 24 x 30
150 167 150 15.0 16 x 24*
150 167 150 15.0 24 x 18
170 190 170 17.1 24 x 18
200 222 200 20.0 24 x 15
* Epson emulation only: superscript, subscript, microscript and MTPL microscipt

Printer Specifications Specifications
2-2
Tab speed 2365 2380 2365MC
65 ips 80 ips 65 ips
Character pitch 5 / 6 / 7.5 / 8.6 / 10 / 12 / 15 / 17.1 / 20 cpi
Character size
Height
Width
3.32 mm (incl. descenders)
2.19 mm, max. 2.43 mm
Fonts (standard)
Barcodes (standard)
Print qualities: HSQ (High Speed Quality), DPQ
(Data Print Quality), CPQ (Copy Draft) Near Letter
Quality (NLQ), Letter Quality (LQ);
Fonts: Draft, Draft Copy, Roman, Roman PS, Sans
Serif, S Serif PS, Courier, Prestige, Script, OCR-B,
OCR-A, Courier I, Cour I PS, Orator, Gothic, Souvenir
Scalable Fonts (LQ2170 emulation): Roman/T, Sans
Serif/H; DLL is standard, but not battery-buffered
Large Character Printing (LCP)
A 2/5 Matrix (default)
B 2/5 Industrial
C 2/5 Interleaved
D Code 11
EBCDMatrix
F Code 39
G Codabar
H EAN 8 (with HRI*)
I EAN 8 (without HRI)
J EAN 13 (with HRI)
K EAN 13 (without HRI)
L MSI/modified PLESSEY
M UPC A (with HRI)
N UPC A (without HRI)
O UPC E (with HRI)
P UPC E (without HRI)
Q Delta Distance (IBM)
R Code 128
S EAN 128
US-Postnet Barcode
Kix
Royal Mail Customer Barcode
USPS Intelligent Mail Barcode
* HRI = human readable index
Emulations MTPL, Genicom ANSI, Epson LQ2550/LQ2170, IBM
XL 24; others on request
Resolution 60 to 360 dpi horizontal
90 to 360 dpi vertical
Self-test ASCII test, Hexdump, Fault display, Ribbon test
Printer buffer 128 Kbytes

Specifications Printer Specifications
2-3
Panel LCD display 2 x 16 digits
6 function keys:
– Online
– Setup
– 4 softkeys
Paper feed
Feed speed
1/6" (line feed)
View position
Reverse motion
10"/sec
35 ms
10"/sec
Up to max. form length (22 inch),
max. 1/6 inch for automatic single sheet feeder
Printhead gap
(standard)
Automatic gap adjustment
Paper transport
Standard
Optional
2365 2380 2365MC
Tractor 1 with Tractor 1 with Tractor 1 with
parking position parking position parking position
Tractor 3 with
parking position
(2T model)
Tractor 2 (front) Tractor 2 (front) Tractor 2 (front)
Service life
Printhead
Ribbon
2365 2380 2365MC
750 millions, 750 millions, 500 millions,
DPQ, DPQ, DPQ,
12 x 12 matrix 12 x 12 matrix 12 x 12 matrix
20 million characters DPQ
Noise HSQ, 10 cpi
2365: Sound pressure level LPA = ≤59 dB(A)
Sound power level LWAd = 76 dB(A)
2380: Sound pressure level LPA = ≤59 dB(A)
Sound power level LWAd = 77 dB(A)
2365MC: Sound pressure level LPA = ≤59 dB(A)
Sound power level LWAd = 76 dB(A)
Continuous operation
Throughput (ECMA 132)
pages/month at DPQ
pages/hour1)
MTBF
2365 2380 2365MC
> 48,400 > 50,000 > 46,980
> 605 > 625 > 587
12,500 h; 25% DC
1) Print quality High Speed, matrix 120 x 180 dpi, fanfold paper
Mains voltage USA/Canada 120 V ± 10%; 60 Hz ± 2%
Europe 230 V ± 10%; 50/60 Hz ± 2%

Printer Specifications Specifications
2-4
Power consumption
at 100% troughput:
when idling:
2365 2380 2365MC
60 W 70 W 60 W
18 W 18 W 18 W
Approvals ISO 60950, CE, GOST, VDE/GS+CB, cULus, FCC/B,
CCC, EnergyStar
Dimensions
Width
Height
Depth
624 mm (24.57 inches)
280 mm (11.02 inches)
432 mm (17.01 inches)
Environmental conditions
Operation
Temperature
Rel. humidity
Climate
Storage
Temperature
Rel. humidity
Climate
Transport
Temperature
Rel. humidity
Climate
+10° to +35°C
15 to 75%
IEC/EN 60721-3-3, class 3K2
-5° to +45°C
5 to 95%
IEC/EN 60721-3-1, class 1K3
-20° to +60°C
5 to 95%
IEC/EN 60721-3-2, class 2K2

Specifications Interface specifications
2-5
2.2
Interface
specifications
Parallel interface bidirectional
Type of data transmission 8-bit parallel interface (Centronics compatible)
IEEE-1284; Nibble mode
Transmission rate Max. 30 KHz
Signal status Low: 0.0 V to +0.4 V
High: +2.4 V to +5.0 V
Connection cable Material: AWG 28 at least
Length: up to 2.0 m
Twisted-pair cable with double-shield,
acc. IEEE Std 1284 – 1294
Voltage supply of exter-
nal devices on pin 18
U = +5 V ±10%
I = 0.5 Amax
Interface connections Printer side: Amphenol 57-40360, 36-pin
(or compatible)
Cable side: Amphenol 57-30360, 25-pin
(or compatible)
Ethernet Interface Onboard 10/100BaseT Ethernet-RJ45 with 2
LEDs
Transmission rate 100 Mbps / Full Duplex / Half Duplex
Supported protocols TCP/IP
Network print protocols LPR/LPD, RAW Port Print, FTP Print
IP address designation DHCP, BootP and manually over the control panel
Connection cable RJ45, Cat 5e, Cat 6
Network print
management protocoles
HTTP, HTML, SNMP
Capacity of data buffer 8 MB

Interface specifications Specifications
2-6
Serial interface
Ty p e
Synchronization
Transmission rate
Signal status
Connection cable
Interface connections
Transmission protocol
Capacity of data buffer
Option
RS232C interface
Asynchronous
600 bauds to 19,200 bauds
OFF = Mark = log. 1 = -3 V to -15 V
ON = Space = log. 0 = +3 V to +15 V
Length up to 15 m
ITT Cannon connector, Series DB-25 S
XON/XOFF, ENQ/STX, READY/BUSY, Robust
XON/XOFF, ACK/NAK, ETX/ACK
128 KB max.

Specifications Paper Specifications
2-7
2.3
Paper Specifications Continuous paper
single part forms
tractor 1
Weight
Width
Form length
60 to 120 g/m2
76 to 420 mm
76 to 559 mm
Continuous paper
multi part forms
tractor 1
(to be tested individually)
Copies
2365
2380
2365MC
Weight of original
Weight of copies
Weight of bottom sheet
Thickness (max.)
Width
Form length
1 + 6 max.
1 + 5 max.
1 + 8 max.
45 to 65 g/m2
45 to 56 g/m2
45 to 65 g/m2
0.6 mm
76 to 420 mm
76 to 451 mm
Continuous paper
single part forms
tractor 3
2T model only
Weight
Width
Form length
60 to 90 g/m2
76 to 406 mm
76 to 559 mm
Continuous paper
multi part forms
tractor 3
(to be tested individually)
2T model only
Copies
Weight of original
Weight of copies
Weight of bottom sheet
Thickness (max.)
Width
Form length
1 +1
45 to 65 g/m2
45 to 65 g/m2
45 to 65 g/m2
0.28 mm
76 to 406 mm
76 to 459 mm
Sets of forms Sets of forms may be used only if the top edge is
bound. The binding edge should be as soft as pos-
sible. A wavy binding edge may hamper the
smooth feeding of these sets. Multi-part forms must
be loaded with the bound top edge down. Multi-part
forms should be tested for suitability.

Paper Specifications Specifications
2-8
Paper quality Light pulp paper of medium fine quality, paper bea-
ring the quality mark SM Post and photocopy paper
are suitable for use. Unsuitable are: satin-finish or
coated papers, imitation art papers, and embossed
papers.
Since paper as natural material reacts strongly to
environmental influences (e.g. humidity, tempera-
ture), the place of storage should be selected care-
fully. We recommend that this kind of paper should
be tested extensively before larger quantities are
acquired.
Should papers with a dark reverse side be used,
these should also be tested for their functionality.
Please pay attention to the use of infrared reflec-
ting colors, when acquiring these papers.

Specifications Printer Dimensions
2-9
2.4
Printer Dimensions
623
623
36.5
36.5
128
128
432
432
3. 5
3. 5
280
280
42
42
±5
±5
49
49
±5
±5
42
42
±5
±5
62
62
±5
±5
60
60
110
110
377
377
376
376
509
509
183
183
189
189
522.5
522. 5
30
30
30
30
430
430
45
45
(out max)
(out max)
426
426
94
94
389
389
(2 in)
(2 in)
406
406
(1 in)
(1 in)
420
420
(out 1)
(out 1)
420
420
(3 in)
(3 in)
406
406
front
front
buttom
buttom
rear
rear
side
side
line d imensioning
linedimensioning
centre of foot
centre of foot
all dimensions
alldimensions
in mm
in mm
M1:5
M1:5
1:5
1:5
paper way in
paper way in
tractor 1 (main )
tractor 1(main)
paper way out
paper way out
all tractors
alltractors
paper way in
paperway in
tracto r 3 (rear )
tractor 3(rear)
paper
paper
deection bow
deectionbow
paper way in tractor 2
paper wayin tractor 2
(front, top optional )
(front
,topoptional )
paper guide
paper guide
brack et (tractor 3)
brack et (tractor 3)

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