TCL A Series User manual

QUICK START GUIDE
CJB2HN03UAAA
Printed in China
PLEASE CONSIDER THE
ENVIRONMENT BEFORE PRINTING
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PAPER
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TREES
5102L

1
Your Mobile
Keys and connectors
Front
camera
Power
key
Volume
up/down
Headset
connector
Micro-USB
Google
Assistant
Button

2
Rear camera
LED flash

3
Getting started
1With the phone face down, remove back cover by
gently pulling up on the indentation on the bottom left
of the cover.
2Insert the SIM card and microSDTM card with gold
contacts facing down.

4
3Ensure that SIM and microSDTM cards have been
properly secured.
Note: microSDTM cards are sold separately. Only use Nano
SIM cards with your phone.
4Your new phone is partially charged. Charge the battery
by using the micro USB cable and charger provided.

5
Home screen
You can bring all of the items (applications, shortcuts,
folders) that you use most frequently to your Home screen
for quick access.
Tapping Home always takes you back to the main
Home screen.
1Tap to access the complete Settings menu.
2Swipe down from the Status bar to view the Notification
panel and access all pending notifications. Swipe down
again to view Quick Access settings options.

6
Phone call
Making a call
From the Phone app, use the keypad to enter the
phone number, or keyboard to enter the contact name.
Then tap to place the call.
Answering a call
When you receive a call:
• Tap ANSWER, or swipe up to answer;
• Tap DECLINE, or swipe down to reject;
• Tap to reject the call by sending a preset
message.

7
Contacts
Use Contacts to view your saved contacts or create a
new contact. Synchronize your contacts from your email
account(s) and other applications to your phone.
1Tap to search Contacts.
2Tap on the contact name or icon to open the contact
card, where you can edit their information, call them,
and more.
3Tap to create a new contact.

8
Messaging
You can create, edit, send, and receive SMS and MMS.
An SMS will be converted to MMS automatically when
media files (image, video, audio, slides, etc.) are attached,
when a subject is added to the message, or an email
address is used for a recipient.
1Tap to send the SMS or MMS message.
2Touch and hold to switch language (if additional
language keyboards are activated).
3Insert a picture from gallery or shoot one directly.
4Insert a GIF, sticker, location, voice memo, contact, or
other file.
5Tap to input a comma. Touch and hold to access
keyboard settings and enter left or right hand input
mode.
6Tap to access the symbols and numbers keyboards.

9
Gmail
Use Gmail to create, send, and receive emails directly on
your phone. The Gmail app will allow you to add several
email accounts.
1Tap to view the email accounts on your device.
2Tap to access email folders, settings, and more.
3Swipe right or left to archive the email.
4Tap to create an email.

10
Wireless Emergency Alerts
(CMAS)
WEA is a public safety system that allows customers who
own compatible mobile devices to receive geographically
targeted, text-like messages alerting them of imminent
threats to safety in their area.
To turn Wireless Emergency Alerts on
• Touch Settings > SIM cards & mobile network >
Wireless emergency alerts.
• Turn on Allow alerts.
• Once WEA is turned on, various types of alerts are listed.

11
General Information
• Check out the TCL website at www.tcl.com for tutorials
and answers to frequently asked questions, and to
download the User Manual.
• To get support for your phone, visit the TCL website
(www.tcl.com), or dial the number listed below:
Canada- 1-855-224-4228
United States- 1-855-224-4228
• Update your phone's software
Go to Settings > System > System Update to check
software updates.
• Back up your personal data
Go to Settings > System > Backup > Back up to
Google Drive and turn it on.
• Reset your phone
Go to Settings > System > Reset > Factory data reset >
RESET PHONE.

12
Safety and Precautions
Printed in China 5102L

13
This product meets applicable national SAR
limits of 1.6 W/kg. The specific maximum
SAR values can be found on Radio waves
section.
When carrying the product or using it while
worn on your body, either use an approved
accessory such as a holster or otherwise
maintain a distance of 15 mm from the body
to ensure compliance with radiofrequency
(RF) exposure requirements. Note that the
product may be transmitting even if you are
not making a phone call.
PROTECT YOUR HEARING
To prevent possible hearing damage, do
not listen at high volume levels for long
periods. Exercise caution when holding your
phone near your ear while the loudspeaker
is in use.
SAR

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Safety and use�������������������������
You are recommended to carefully read this chapter before using
your phone. The manufacturer disclaims any liability for damage,
which may result as a consequence of improper use or use
contrary to the instructions contained herein.
TRAFFIC SAFETY
Given that studies show that using a phone while driving a
vehicle constitutes a real risk, even when a hands-free device
is used (such as Bluetooth car kit or headset), drivers are
recommended to refrain from using their phone when the
vehicle is not parked. Check the laws and regulations on the
use of wireless phones and their accessories in the areas where
you drive. Always obey them. The use of these devices may be
prohibited or restricted in certain areas.
CONDITIONS OF USE
• You are advised to restart the phone from time to time to
optimize its performance.
• Remember to abide by local authority rules of mobile phone
use on aircrafts.
• If your phone is a unibody device (meaning the back cover
and battery are not removable), disassembling the phone can
cause bodily injury if the battery is punctured, and will void
your warranty.
• Always handle your phone with care and keep it in a clean and
dust-free place.
• Do not allow your phone to be exposed to adverse weather
or environmental conditions, such as moisture, humidity, rain,
infiltration of liquids, dust, sea air, etc. The manufacturer’s
recommended operating temperature range is between -10°C
(14°F) and 55°C (131°F). At over 55°C (131°F), the legibility of
the phone’s display may be impaired, though this is temporary
and not serious.
• Do not open, dismantle, or attempt to repair your phone
yourself.
• Do not drop, throw, or bend your phone.
• Use only batteries, battery chargers, and accessories which
are recommended by TCL Communication Ltd. and its
affiliates and are compatible with your phone model. TCL
Communication Ltd. and its affiliates disclaim any liability for
damage caused by the use of other chargers or batteries.

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• Your phone should not be disposed of in a municipal waste.
Please check local regulations for disposal of electronic
products.
• Remember to make backup copies or keep a written record of
all important information stored on your phone.
• Some people may suffer epileptic seizures or blackouts when
exposed to flashing lights or when playing video games. These
seizures or blackouts may occur even if a person never had a
previous seizure or blackout. If you have experienced seizures
or blackouts, or if you have a family history of such occurrences,
please consult your doctor before playing video games on your
phone or enabling a flashing-lights feature on your phone.
• Parents should monitor their children’s use of video games or
other features that incorporate flashing lights on the phones.
All persons should discontinue use and consult a doctor if any
of the following symptoms occur: convulsion, eye or muscle
twitching, loss of awareness, orientation, or movements.
PRIVACY
Please note that you must respect the laws and regulations in
force in your jurisdiction or other jurisdiction(s) where you will
use your phone regarding taking photographs and recording
sounds with your phone. Pursuant to such laws and regulations,
it may be strictly forbidden to take photographs and/or to record
the voices of other people or any of their personal attributes,
and reproduce or distribute them, as this may be considered to
be an invasion of privacy. It is the user's sole responsibility to
ensure that prior authorization has been obtained, if necessary,
in order to record private or confidential conversations or take
a photograph of another person; the manufacturer, the seller or
vendor of your phone (including the carrier) disclaim any liability
which may result from improper use of the phone.
BATTERY
Observe the following precautions:
• Do not attempt to open the back cover;
• Do not attempt to eject, replace, or open the battery;
• Do not puncture the back cover of your phone;
• Do not burn or dispose of your phone in household rubbish or
store it at temperature above 60°C (140°F);
Phone and battery as a unibody device must be disposed of in
accordance with locally applicable environmental regulations.

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This symbol on your phone, the battery, and the
accessories means that these products must be taken to
collection points at the end of their life:
•Municipalwastedisposalcentreswithspecificbinsfor
these items of equipment;
•Collectionbinsatpointsofsale.
They will then be recycled, preventing substances being
disposed of in the environment, so that their components can
be reused.
In European Union countries:
These collection points are accessible free of charge. All
products with this symbol must be brought to these collection
points.
In non-European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into
ordinary bins if your jurisdiction or your region has suitable
recycling and collection facilities; instead they are to be taken to
collection points for them to be recycled.
In the United States you may learn more about CTIA’s Recycling
Program at https://www.ctia.org/
CAUTION: RISK OF EXPLOSION IF BATTERY IS PUNCTURED
OR REPLACED BY AN INCORRECT TYPE.
CHARGERS
Home A.C./ Travel chargers will operate within the temperature
range of: 0°C (32°F) to 40°C (104°F).
The chargers designed for your phone meet the standard for
safety of information technology equipment and office equipment
use. Due to different applicable electrical specifications, a
charger you purchased in one jurisdiction may not work in
another jurisdiction. They should be used for the purpose of
charging only.
Characteristics of power supply (depending on the country):
Travel charger: Input: 100-240V,50/60Hz, 0.2A
Output: 5V, 1A
Battery: Lithium 3000mAh

17
Radio waves�����������������������������
THIS PHONE MEETS THE GOVERNMENT’S REQUIREMENTS
FOR EXPOSURE TO RADIO WAVES.
Your phone is a radio transmitter and receiver. It is designed and
manufactured not to exceed the emission limits for exposure
to radio frequency (RF) energy. These limits are part of
comprehensive guidelines and permitted levels of RF energy for
the general population. The guidelines are based on standards
that were developed by independent scientific organizations
through periodic and thorough evaluation of scientific studies.
These guidelines include a substantial safety margin designed
to ensure the safety of all persons, regardless of age and health.
The exposure standard for phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR.
The SAR limit is 1.6 W/kg averaged over 1 gram of body
tissue, as determined set by public authorities such as Federal
Communications Commission (FCC) of the US and Innovation,
Science and Economic Development Canada (ISED). Tests for
SAR are conducted using standard operating positions with the
phone transmitting at its highest certified power level in all tested
frequency bands.
This device is complied with SAR in ANSI/IEEE C95.1-1992 and
has been tested in accordance with the measurement methods
and procedures specified in IEEE1528.
The FCC has granted an Equipment Authorization for this model
phone with all reported SAR levels evaluated as in compliance
with the FCC RF exposure guidelines. SAR information on this
model phone is on file with the FCC and can be found under
the Display Grant section of www.fcc.gov/oet/ea/fccid after
searching on FCC ID: 2ACCJH131
Although the SAR is determined at the highest certified power
level, the actual SAR level of the phone while operating can be
well below the maximum value. This is because the phone is
designed to operate at multiple power levels so as to use only
the power required to reach the network. In general, the closer
you are to a wireless base station antenna, the lower the power
output of the phone.
The highest SAR value for this model phone when tested is 0.73
W/Kg for use at the ear and 0.86 W/Kg for use close to the body.
While there may be differences between the SAR levels of
various phones and at various positions, they all meet the
government requirement for RF exposure.

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For body-worn operation, the phone meets FCC RF exposure
guidelines provided that it is used with a non-metallic accessory
with the handset at least 15 mm from the body. Use of other
accessories may not ensure compliance with FCC RF exposure
guidelines.
Additional information on SAR can be found on the Cellular
Telecommunications & Internet Association (CTIA) website:
http://www.ctia.org/ or http://www.sartick.com
The World Health Organization (WHO) considers that present
scientific information does not indicate the need for any special
precautions for use of phones. If individuals are concerned, they
might choose to limit their own or their children’s RF exposure
by limiting the length of calls, or using “hands-free” devices to
keep phones away from the head and body. Additional WHO
information about electromagnetic fields and public health are
available on the following website: http://www.who.int/peh-emf.
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device pursuant to part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference to radio or television reception,
which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one
or more of the following measures:
• Reorient or relocate the receiving antenna;
• Increase the separation between the equipment and receiver;
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected;
• Consult the dealer or an experienced radio/ TV technician
for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
For the receiver devices associated with the operation of
a licensed radio service (e.g. FM broadcast), they bear the
following statement:
This phone complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
• This device may not cause harmful interference;

19
• This device must accept any interference received, including
interference that may cause undesired operation.
Your phone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used
in positions other than against your ear. In such circumstances
the device will be compliant with the guidelines when used with
a headset or usb data cable.
If you are using another accessory ensure that whatever product
is used is free of any metal and that it positions the phone at
least 15 mm away from the body.
Please note by using the device some of your personal data
may be shared with the main device. It is under your own
responsibility to protect your own personal data, not to share
with it with any unauthorized devices or third party devices
connected to yours. For products with Wi-Fi features, only
connect to trusted Wi-Fi networks. Also when using your
product as a hotspot (where available), use network security.
These precautions will help prevent unauthorized access to
your device. Your product can store personal information in
various locations including a SIM card, memory card, and built-
in memory. Be sure to remove or clear all personal information
before you recycle, return, or give away your product. Choose
your apps and updates carefully, and install from trusted sources
only. Some apps can impact your product’s performance and/or
have access to private information including account details, call
data, location details and network resources.
Note that any data shared with TCL Communication Ltd. is
stored in accordance with applicable data protection legislation.
For these purposes TCL Communication Ltd. implements and
maintains appropriate technical and organizational measures
to protect all personal data, for example against unauthorized
or unlawful processing and accidental loss or destruction of
or damage to such personal data whereby the measures shall
provide a level of security that is appropriate having regard to
• The technical possibilities available;
• The costs for implementing the measures;
• The risks involved with the processing of the personal data,
and;
• The sensitivity of the personal data processed.
You can access, review, and edit your personal information at
any time by logging into your user account, visiting your user
profile or by contacting us directly. Should you require us to edit
or delete your personal data, we may ask you to provide us with
evidence of your identity before we can act on your request.