TCL Alcatel POP4-5 User manual

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POP4-5
5051A/J/M/X/D/T
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.

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1.1
Verify
1.1
Update
1.0
2016-03-11
Preliminary Draft
Mani Lee
Derek Li
Rev.
Date
Modification description
Prepared By
Checked By
Approved By

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Content
1. General.............................................................................................................................................4
2. Portable Label..................................................................................................................................7
2.1.Label zones......................................................................................................................................7
2.2.Commercial Label Samples...........................................................................................................8
2.3.CU label..........................................................................................................................................10
2.4.L1 Spare Part List .........................................................................................................................12
2.5.Accessory.......................................................................................................................................13
2.5.1. Charger....................................................................................................................................13
2.5.2. Headset....................................................................................................................................13
2.5.3. End user USB cable ..............................................................................................................13
2.6.Maintenance policy.......................................................................................................................14
2.6.1. For handset:............................................................................................................................14
2.6.2. For standard accessories (charger, headset and USB cable)........................................14
2.6.3. If input the following codes on handset, you can:.............................................................14
2.6.4. User Data Format reset introduction...................................................................................15
2.7.Cell phone maintenance..............................................................................................................16
2.8.Invoice check.................................................................................................................................16
2.9.IMEI Check.....................................................................................................................................17
2.10. Humidity sensitive sticker Check.........................................................................................18
2.11. Visual Mechanical inspection...............................................................................................20
2.12. Accessories inspection..........................................................................................................21
2.13. Cell phone maintenance procedure....................................................................................21
3. Software download .......................................................................................................................27
3.1 Equipments requested when download：.................................................................................27
3.2 Handset driver installation............................................................................................................27
3.3 SW download process..................................................................................................................29

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1. General
POP4-5 (5051A/J/M/X/D/T) is a MSM8909 Platform phone with Quad core 1.1GHz, and BT/WLAN/MP3,
social network service etc functions. It originally installed Android 6.0. It can work with the 2G Data
GPRS/EDGE, 3G Data HSPA+ (42M bit/s DL, 5.76Mbit/s UL), 4G Data Cat 4 (150Mbit/s DL, 50Mbit/s UL).
Detail features
Project Name
POP4-5
Commercial Name
5051A/J/M/X/D/T
Platform & OS
Platform
MSM8909
CPU frequence
4X1.1GHZ
OS
Andoriod M
Design
Dimensions (mm)
140.7x71.4x7.99
Form factor
Bar
Side Keys
Volume & Power Key
Removable battery cover
Yes
Estimated Weight (g)
134
Display
Main LCD Size (inch)
5.0"
Main display resolution
HD (1280×720)
LTPS
No
LED indicator
Charging indicator, events indicator
Touch technology
Capacitive
Main display orientation
Portrait
Touch technology
Capacitive
Main LCD Type
TFT-IPS
Sub-display
No
Oleophobic coating (Anti-finger
coating)
Yes

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Available Ports
Card slot
Dual Sim + TF card
SIM Card Number
2
SIM Slot 1
3FF (Micro-SIM) default for single SIM
SIM Slot 2
4FF (Nano-SIM)
SIM Slot 3
No
TF card slot
Yes
Hot swap
No
Audio Jack
3.5mm audio jack
Multimedia Output
No
Charging Port
Micro-USB
Memory
ROM
8GB (16GB compatible); LATAM: 8GB,
EMEA: 8GB;
RAM
1GB (1.5GB / 2GB compatible); LATAM:
1.5GB, EMEA: 1GB;
External storage
Micro SD, up to 32GB
End User Space
TBD
Connectivity
Wi-Fi / WLAN
802.11b/g/n
Wi-Fi Direct
Yes
Radio
Yes
Wireless FM
Yes
Bluetooth
Yes
Bluetooth supported version
Yes, BT4.0
USB Data Transfer
Yes
USB OTG
NO
USB Charging
Micro-USB
Others
Rear Camera
Number of pixels
8M(5M AF compatible
LATAM: 13M SW, EMEA: 8M;)
Focus
AF
Image Sensor
Samsung/S5K4H8
Sensor Size
0.25
Sensor Pixel size
1.12um
Lens Apeture size
FNO 2.2
Flash type
Led Flash
Focus Speed
<1s
Video
Video Playback: 1080@30fps
Video Capture: 720@30fps
Front Camera
Number of pixels
5M (2M /VGA compatible
LATAM: 8M SW, EMEA: 5M;)
Focus
FF
Image Sensor
Hynix/HI-553, Samsung/S5K5E8

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Sensor Size
0.2
Sensor Pixel size
1.12um
Camera Flash
YES
Lens Apeture size
FNO 2.4
Flash type
Led Flash
Video
Video Playback: 1080@30fps
Video Capture: 720@30fps
Other features
Face detection,Camera Zoom,QR code
scanner
Sensors
GPS
Yes, with A-GPS
Accelerometer (G sensor)
Yes
Proximity Sensor
Yes
Light sensor
Yes
E-Compass
Optioanl(EMEA: Yes, LATAM: No;)
Gyro
Compatible
Hall Switch
Compatible
Battery
Battery capacity (mAh)
2500mAh
Standby time
420 hours (2G),420 hours(3G),400
hours（4G）
Talking time (Hours)
12hours (2G),9 hours(3G),5hours(4G)
Charging Technology
Linear
Battery type
hardpack
Accessary
Standard
Quick Guide
Product Safety Information leaflet
MOU Charger (5V/1A) w/o wire
Micro-USB Cable
Battery
headset
LCD sticker
LCD protective film (Default for LATAM)
Hotline leaflet (Default for LATAM)
Optional
EUP Charger (5V1A) with wire
JBL headset
4G SD card
Hotline leaflet
LCD protective film
Flip cover

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2. Portable Label
2.1. Label zones
Printing zone definition (CPE000368AC0----For General 69.13*60.33)

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2.2. Commercial Label Samples
5051T-2AALEU1
IMEI V01
5051J-2AALMX1
IMEI V02

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5051A-2AALMX1
IMEI V02
5051M-2AALMX1
IMEI V02

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5051X-2AALEU1
IMEI V01
5051T5051D-
2AALEU1
IMEI V01
2.3. CU label

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5051T-2AALEU1
CU V02
5051J-2AALMX1
CU V03
5051A-2AALMX1
CU V03
5051M-2AALMX1
CU V03

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5051X-2AALEU1
CU V02
5051D-2AALEU1
CU V02
2.4. L1 Spare Part List
Please get the latest SPL in Forlog system.

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2.5. Accessory
2.5.1. Charger
2.5.2. Headset
2.5.3. End user USB cable

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2.6. Maintenance policy
This chapter describes the maintenance of the 5051A/J/M/X/D/T series phone authorized at L1 repair
centre. The maintenance operations can only be performed in approved repair centres.
General
Main L1 maintenance operations are as following:
2.6.1.For handset:
1) Warranty check
2) Function test
3) SW downloading
4) Replacement of the defective handset.
2.6.2.For standard accessories (charger, headset and USB cable)
1) Warranty check
2) Functional check
3) Replacement of defective accessories
2.6.3.If input the following codes on handset, you can:
Code
Description
*#06#
Display IMEI number
*#2886#
Enter Auto Test mode
*#3228#
Check current software version
End user format
Long press volume up key +power key

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2.6.4.User Data Format reset introduction
How to use:
Long press Power Key + Volume up key in power off mode to enter recovery mode.
When to use: If you can‟t start your handset or when you start your handset, there will be something wrong
with it, like can‟t charge or can‟t charge normally.
What does it do when you use End user format function: it will format end user area, and your handset
will come back to factory model, everything you save or set in the handset (except SIM card) will be lost.
Detail steps：
1. Shut down the phone.
2. Long press Power Key + Volume up key for about 8s to enter recovery mode. The device will go
into the robot interface.
Then press Power Key + volume up key again to select “Reboot the system now”, press power key
to confirm

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2.7. Cell phone maintenance
1) Equipments for handset test.
Battery with full power.
One SIM card.
2) It is recommended the following tools:
One PC with Windows 2000/NT/XP/Windows 7.
One ampere meter for charger current test.
2.8. Invoice check
1. Check warranty status of Handset by POP (Proof of Purchase) firstly.
2. If the end user lost his POP, then consider the data code on commercial label as the purchasing day.

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Note:
day
1
2
3
4
5
6
7
8
9
10
1
2
3
4
5
6
7
8
9
A
11
12
13
14
15
16
17
18
19
20
B
C
D
E
F
G
H
I
J
K
21
22
23
24
25
26
27
28
29
30
L
M
N
O
P
Q
R
S
T
U
31
V
mouth
1
2
3
4
5
6
7
8
9
10
E
F
G
H
I
J
K
L
M
N
11
12
O
P
year
16
17
18
19
20
21
22
23
24
25
Z
A
B
C
D
E
F
G
H
I
26
27
28
29
30
31
32
33
J
K
L
M
N
O
P
Q
2.9. IMEI Check
1) Power on the handset, enter ”Settings” -> “About” -> “Status” ”IMEI”
Coding day
Coding month
Coding year

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2) If the IMEI sticker in the back casing is not lost:
We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker; if not,
it‟s out of warranty policy.
2.10.Humidity sensitive sticker Check
If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.
Liquid was detected by humidity sensitive label.
Positions of humidity sensitive sticker.

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2.11.Visual Mechanical inspection
Mechanical warranties check items:
1) Corrosion
Corrosion on the USB connectors, SIM connectors, and other metal surfaces
2) Hole
Holes (Diameter > 1mm) on any surface, including front casing, decorate frame, battery cover,
LCD Lens, keypad.
3) Bump
Bumps (Diameter>1mm) on any surface, including the front casing, decorate frame, battery cover,
LCD Lens, keypad
4) Scratch (length > 3mm)
Scratches on any surface, including the front casing, furnished frame, battery cover, LCD Lens,