Tcl Alcatel pixi4-4.5 tf User manual

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 1/28

Pixi4-4.5 TF

A570BL & A571VL

Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior

notice on the characteristics of described equipments.

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 2/28

1.0 2016-02-16 Draft creation Peter Ye Abby Zhou Shawn Xiao

Rev. Date Modification description Prepared By Checked By Approved By

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 3/28

Content

1.General.............................................................................................................................................4

2.Portable Label..................................................................................................................................7

2.1Label zones......................................................................................................................................7

2.2Commercial label samples: ...........................................................................................................8

2.3L1 Spare Part List............................................................................................................................9

2.5Accessory.........................................................................................................................................9

2.5.1Battery........................................................................................................................................9

2.5.2Charger....................................................................................................................................11

2.6Maintenance policy.......................................................................................................................11

2.6.1For handset:............................................................................................................................11

2.6.2For standard accessories (charger, headset and USB cable)........................................12

2.6.3If input the following codes on handset, you can:.............................................................12

2.6.4User Data Format reset introduction:..................................................................................12

2.7Cell phone maintenance..............................................................................................................15

2.8Invoice check.................................................................................................................................15

2.9IMEI Check.....................................................................................................................................16

2.10Humidity sensitive sticker Check.........................................................................................16

2.11Visual Mechanical inspection...............................................................................................17

2.12Accessories inspection..........................................................................................................18

2.13Cell phone maintenance procedure....................................................................................19

3.Replace the handset parts...........................................................................................................24

3.1.Preliminary .....................................................................................................................................24

3.2.Precaution......................................................................................................................................24

3.3.Battery test.....................................................................................................................................25

3.3.1.Charging Process...................................................................................................................25

3.3.2.Charger test ............................................................................................................................27

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 4/28

1. General

Pixi4-4.5 TF ATT_VWZ ALCATEL ONETOUCH (A570BL&A571VL) is a phone with MSM8909 platform

(Quad Core 1.1GHz), and BT/WLAN/MP3, social network service etc functions. A571VL is Single SIM and

work with the EVDO: BC0/1,LTE B4/13; A570BL is Single SIM and work with the GSM 850/900/1800/1900

UMTS: B2/4/5 ATT B2/4/5/17 (TMO B2/4/5/12/17).

Detail features

Project Name Pixi4-4.5 TF

Commercial Name A571VL/ A570BL

Platform & OS Platform MSM8909

CPU frequence Quad Core 1.1GHz

OS Version Android v5.1

Design

Form Factor Bar

Dimension (unit: mm) 132.2*65.1*10.05mm

Side Keys Volume & Power Key

Estimated Weight with battery 136g

Bearer

SIM Card Number SS (Single SIM)

SIM type 3FF (Micro-SIM) - 15mm x 12mm

2G Network A571VL: BC0/1

3G Network

A570BL: W-CDMA (UMTS-FDD,

UTRA-FDD) B2/4/5B

A571VL: CDMA2000 1xEV-DO

Release 0 (TIA/IS-856) BC0/1

3G Data speed

A571VL:EVDO (3.1M bit/s DL,1.8

Mbit/s UL)

A870BL: HSPA+ (42M bit/s DL,

5.76Mbit/s UL)

DISPLAY

Main display vision size (unit: inch) 4.5"

Main display resolution A571VL:FWVGA (854×480)

A570BL:FWVGA (854×480)

Main display PPI 218

Main display color depth 16m (24 bit)

Main display orientation Portrait

Main display technology TFT

Main display touch technology Capacitive

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 5/28

Touch Panel Type on-cell

Touch Points 2 points with gesture

Memory

ROM (eMMC) Capacity 8GB

RAM Capacity 1GB

Internal, End user memory size 4.4GB

External storage Capability Yes(Micro SD, up to 32GB)

Main camera

Pixel 2MP

Auto focus No

Touch Auto Focus No

Continuous Auto Focus No

Camera Flash No

Digital Zoom 4x

Camera Stabilizer(OIS) No

Video capture (resolution@fps) 720p 30fps

Video stabalizer(EIS) No

HDR Yes

Sub camera

Pixel VGA default/2MP compatible

Auto focus No

Camera Flash No

Zoom Yes

Camera Stabilizer(OIS) No

Video capture (resolution@fps) 480P@30fps

Video stabalizer(EIS) No

HDR No

Sensors

G-sensor Yes

Proximity No

Light sensor No

E-Compass No

Gyroscope No

Pressure sensor No

Sensor Hub No

Connectivity

Wi-Fi / WLAN 802.11b/g/n

Wi-Fi Direct Yes

DLNA No

Bluetooth Yes

Bluetooth supported version Bluetooth Smart (BT v4.1)

GPS Yes

Glonass No

Beidou No

FM Yes

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 6/28

IrDA No

NFC No

NFC TAG No

USB OTG No

USB USB 2.0

HDMI/MHL No

Audio Jack Yes

Pogo pins No

Touch Icon position out of LCD VA area

Wireless Display Capability

(Miracast) No

Mini HDMI No

USB Moderm Tethering No

Battery

Battery capacity(mAh) 1780mAh

Battery type hard pack

Standby time (Hours) 180

Talking time (Hours) 5

Charging time (Hours) 3.5

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 7/28

2. Portable Label

2.1Label zones

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 8/28

2.2Commercial label samples:

A570BL-2A**US1

IMEI V01

A571VL-2A**US1

IMEI V05

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 9/28

2.3L1 Spare Part List

Please get the latest SPL in Forlog system.

2.5 Accessory

2.5.1 Battery

1) Battery picture

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 10/28

2) Battery feature

3) Battery life

The bellowing table shows the nominal battery life respectively in standby and talking mode. These

typical values are expressed in normal temperature with battery initially full charged and under good ratio

coverage. Battery range depends on the network characteristics, the ambient temperature and

particularly on movement.

Pixi4-4 3G Power

pack

A570BL/ A571VL

Standby time (hours) - Paging 5 Voice talking time (Pmin with DTX ON)

Power pack Lithium 180 5

* Pmin: minimum transmission power

** DTX: no transmission during period of silence

4) Battery charge time

For a normally discharged battery which has not been stored for long time, the charge time

listed as below table.

Mode Typical Charge time

Power pack Lithium 3.5

Note:

Model Element Capacity

Battery Li Lithium 1780mAh

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 11/28

¾If the battery is new, charge it before use. Battery icon will appear after charging a short

time.

If the battery is deeply discharged, battery icon will appear after charging several minutes and

accompany with a slight sound.

2.5.2 Charger

2.6 Maintenance policy

This chapter describes the maintenance of the Pixi4-4.5 TF A570BL/A571VLseries phones authorized at L1

repair center. The maintenance operations can only be performed in approved repair centers.

General

Main L1 maintenance operations are as following:

2.6.1 For handset:

1) Warranty check

2) Function test

3) Replacement of the defective handset.

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 12/28

2.6.2 For standard accessories (charger, headset and USB cable)

1) Warranty check

2) Functional check

3) Replacement of defective accessories

2.6.3 If input the following codes on handset, you can:

Code Description

*#06# Display IMEI number

*#2886# Enter Auto Test mode

*#3228# Check current software version

End user format Long press volume down key +power key

2.6.4 User Data Format reset introduction:

How to use:long press “Power” Key + “Volume down” key in power off mode to enter recovery mode.

When to use: If you can’t start your handset or when you start your handset, there will be something wrong

with it, like can’t charge or can’t charge normally.

What does it do when you use End user format function: it will format end user area, and your handset

will come back to factory model, everything you save or set in the handset (except SIM card) will be lost.

Detail steps：

1. Long press “power” key + “volume up” key, and enter the Android system recovery mode.

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 13/28

2. Press “volume” key to select “wipe data / factory reset”, press “power” key to confirm;

3. Press “volume” key to select “Yes—delete all user data” and the press “power” key to double confirm the

factory reset;

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 14/28

4. Factory reset complete, press “volume” key to select “reboot system now” and press “power” key to

confirm.

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 15/28

2.7 Cell phone maintenance

1) Equipments for handset test.

Handset with full power.

One SIM card.

2) It is recommended the following tools:

One PC with Windows 2000/NT/XP/Windows 7.

One ampere meter for charger current test.

2.8 Invoice check

1. Check warranty status of Handset by POP (Proof of Purchase) ;

2. If the end user lost his POP, then consider the data code as the purchasing day;

Date code: (SHV)

Note:

day

1 2 3 4 5 6 7 8 9 10

1 2 3 4 5 6 7 8 9 A

11 12 13 14 15 16 17 18 19 20

Coding day

Coding Month

Coding Year

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 16/28

B C D E F G H I J K

21 22 23 24 25 26 27 28 29 30

L M N O P Q R S T U

31

V

mouth

1 2 3 4 5 6 7 8 9 10

E F G H I J K L M N

11 12

O P

year

16 17 18 19 20 21 22 23 24 25

Z A B C D E F G H I

26 27 28 29 30 31 32 33

J K L M N O P Q

3. If IMEI sicker (commercial label) is lost but the phone can be power on, input “*#2886#” at dial mode

and then select “MANU” “Traceability” to check date code, IMEI info, CU-REF, PTH(PTM), etc.

If the phone can’t power on, please read data code by using Sugar tool. Please refer to SW download

process in term 4 for details.

2.9 IMEI Check

1) Power on the handset, enter *#06#

2) If the IMEI sticker in the back casing is not lost:

We should make sure that the IMEI number must be the same with the one on the IMEI sticker, if not,

it’s out of warranty policy.

2.10Humidity sensitive sticker Check

If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.

¾Liquid was detected by humidity sensitive label

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 17/28

¾Position of humidity sensitive sticker.

Humidity sensitive sticker is on the Furnished frame.

2.11Visual Mechanical inspection

Mechanical warranties check items:

1) Corrosion

Corrosion on the USB connectors, SIM connectors, and other metal surfaces

2) Hole

Holes (Diameter > 1mm) on any surface, including front casing, decorate frame, battery cover,

LCD Lens, keypad.

3) Bump

Bumps (Diameter>1mm) on any surface, including the front casing, decorate frame, battery cover,

LCD Lens, keypad

Here is the humidity

sensitive sticker.

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 18/28

4) Scratch (length > 3mm)

Scratches on any surface, including the front casing, furnished frame, battery cover, LCD Lens,

keypad

5) Distortion

Bend, twisted or crushed on the h/s, cover/casing or connectors

6) Broken

LCD broken, casing broken, cover broken

7) Dropped.

Keypad tear off, LCD lens, connectors fallen off

8) Gap:

External physical damage relating to abnormal use, like front case and frame opened

9) Others:

Damage caused by disassembly like wrong part assembly, lost of components

Use in abnormal environment like too high temperature with plastic melts

2.12Accessories inspection

Accessories warranties check items:

1) Any use in abnormal temperature, other than the one specified in the user manual. Any evidence of

plastic/casing melted.

2) Any mark of food or liquid around the accessory or in the USB socket.

3) Any evidence of mechanical shocked which damage the enclosure of the battery, charger or headset.

4) Any mark of tentative of disassembly the accessory

5) Any abnormal use which induce wire damage, wire broken or USB socket deformed.

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 19/28

2.13Cell phone maintenance procedure

1) Check that the SIM card is set correctly.

2) Power on the cell phone.

3) If the cell phone asks to input NCK code, which means it is SIM locked, and can only be worked with

dedicated SIM card. Use the correct SIM card.

4) Enter the phone code if necessary.

5) If power on, test step by step with the auto test code:

Press *#2886# in dial screen and then you will see the interface displaying the SW version. Select

“Auto” to start the auto test, or select “MANU” to do the MMI test manually.

If one of the tests failed during “Auto” test mode, it will show “Text[X] xxx failed. Restart?”, press

“YES” to retest, press “Next” to go on next test and press ”NO” to finish test.

TRACABILITY

I. You can get some information such as IMEI, CU-REF, PTM, Date Code, etc.

II. Press “Pass” to continue.

Check Tunning

I. It will check the test automatically, and it will show “Pass” if it functions well;

II. Press “PASS” to continue.

TP RAW DATA

I. It will check the test automatically, and it will show “Pass” if it functions well;

II. Press “Pass” to continue.

Touch panel

I. Please draw on the yellow area and it will show “TEST RESULT OK!”;

L1 Service Manual TCLCommunication Ltd.

Rev. A570BL & A571VL L1 service manual Page

1.0 20/28

II. Press “Pass” to continue;

Display

I. You will see the LCD display three colors: RED, GREEN and BLUE if it functions well;

II. Press “Pass” to continue;

LCD BLACK

I. You will see the LCD displays black if it functions well;

II. Press “Pass” to continue;

LCD GRAYCHART

I. You will see the LCD displays grey if it functions well;

II. Press “Pass” to continue;

LCD GRAYLEVEL

I. You will see the LCD displays grey level if it functions well;

II. Press “Pass” to continue;

LCD WHITE

I. You will see the LCD displays white if it functions well;

II. Press “Pass” to continue.

KEYBOARD

I. Press the key displayed on the screen. The key on the screen will turn grey when you

press it if it functions well;

II. Press “Pass” to continue.

LCD BACKLIGHT

I. The screen backlight will be flashing if it functions well;

TCL Alcatel Pixi4-4.5 TF User manual

Popular Cell Phone manuals by other brands