Technicolor TCA203 User manual

TouchScreen User Guide
Technicolor TCA203 Android
Release 5.1 Hawaii SU1
December 19, 2012

2
© 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013 iControl Networks, Inc., the iControl logo, uControl, Inc.
the uControl logo, OpenHome, and Converge and all other uControl products and technology names are
trademarks or registered trademarks of iControl Networks, Inc. All other products or services mentioned
herein are trademarks of their respective companies.
TouchScreen User Guide

3
Contents
Welcome to the TouchScreen 5
Understanding Security Network Components 5
Understanding the Security Zone Types 6
Understanding Alarms 8
Configuring the TouchScreen 8
Subscriber Portal 10
Using the TouchScreen 11
Understanding the TouchScreen Controls 11
Understanding the Screen 12
Security Status Header 13
System & Zone Trouble Header 14
Content Area 20
Low Power Mode 21
Show Security Cameras and Live Video 22
Managing Your System Security 24
Understanding Arming Modes 24
Arm Away Mode 25
Arm Stay Mode 25
Arm Night Mode 26
Understanding Your Protection Against Smash & Grab Attacks 26
Arming and Disarming the System 27
Arming the System from the TouchScreen 27
Disarming the System & Understanding What Happens During an Alarm 30
To disarm the system from the TouchScreen: 31
Sending an Emergency Alarm 32
Testing Your Alarms 33
Managing Connectivity Between the TouchScreen and the Central Monitoring Stations 36
Viewing Signal Strength 36
Testing Your Connectivity 37
Managing the Passcodes in your Security System 37
Managing your Keypad Codes 37
Managing Your Secret Word 40
Managing Connectivity between Your Home Devices and the Internet 41
View Your Security Account Information 45
Managing Sensors 45
Disable a Sensor 45
Viewing Your Zone Event History 46
Changing the Order that Security Zones are Listed in the TouchScreen 47
Managing Cameras 48
Adding Cameras to the Security System 51
Adding Key Fobs to the Security System 58
Editing Key Fobs 62
Managing Environmental Devices 63
Managing Lights 63
Managing Thermostats 66
Managing Wi-Fi Repeaters 68

4
Maintaining & Configuring the TouchScreen Device 71
Reboot the TouchScreen 71
Understanding and Configuring Screen Brightness & Screen Dimming 71
Configuring the Screensaver 74
Configuring the Tones and Volume Levels 74
Cleaning the TouchScreen Screen 76
Viewing Technical Specifications of Your TouchScreen 76
Appendix A: TouchScreen Installation and Maintenance 81
Installing the Technicolor TouchScreen 81
Battery Requirements 85
Replacing the Battery 86
Recommendations for Sensor Installation and Placement 88
Evacuation Plan 90
Additional Emergency Preparations 90
Appendix B: Using the Key Pad 92
Checking System Status 92
Arming the System 92
Arm Away Mode 92
Arm Stay 92
Disarming the System 93
Sending an Emergency Police Alarm 93
Mounting the Key Pad 93
Changing the Batteries in the Key Pad 94
To Reset the Key Pad to Default 94
Appendix C: Wi-Fi Repeater Placement 95
Appendix D: Quick Reference Tables 96
TouchScreen User Guide

Welcome to the TouchScreen
5
Welcome to the TouchScreen
The purpose of this document is to explain how to do the following in the OpenHome Converge system:
Understand and operate the TouchScreen device
Arm and disarm your security system
Send a panic alarm
View system status and arm/disarm the system
Manage connectivity between the TouchScreen and the Central Monitoring Stations
Manage pass codes
Manage security zones
Manage emergency dispatch contact information
View history logs
View account information
Understanding Security Network Components
Your security network is made up of devices that consist of anything that communicates with the
TouchScreen, such as Door/Window sensors, lighting devices, thermostats, Panel Interface devices, key
pads, and key fobs. The TouchScreen communicates with sensors by radio frequency. Optional cameras
communicate with the security network router wirelessly. The TouchScreen maintains communication
with the system servers through the Internet and by cellular.
The following graphic shows how the network is set up.

6
Figure 1: Security Network
The following table describes the equipment that may be included with your security system.
Table 1: Security Network Components
Description
Security Net-
work Router
This is the hub of your security network. This device is installed between your broad-
band modem and your home network router.
TouchScreen The device used to interface with your security system.
Sensors Multiple types of sensors are available:
Doorway/window sensors monitor the opening and closing of potential entry
and exit points.
Motion detectors monitor movement within the premises.
Carbon monoxide sensors trigger if carbon monoxide is detected.
Flood sensors trigger if water comes in contact with the sensor.
Glassbreak sensors trigger if a window is broken.
Smoke detectors trigger when smoke is detected.
Cameras Up to six cameras can be installed in your security system. Cameras can be configured
to take a series of pictures if a particular sensor is faulted.
Panel inter-
face
This device connects to a traditional home security system and allows you to control
its components from the TouchScreen.
Thermostats This device is used to remotely control the indoor temperature of the premises.
Lights These devices can be remotely controlled using the security system.
Wi-Fi
Repeater
This device extends the range of the security network router to connect to devices that
require Wi-Fi connectivity.
Siren
Repeater
This device is used to connect to sensors and devices that require RF connectivity. It
also functions as a siren.
Understanding the Security Zone Types
Security zones are the sensors that detect movement and the opening and closing of doors and
windows. The sensors communicate wirelessly with your TouchScreen. Security zones are added to the
system and configured by your installer. You can enable and disable each security zone using the
Security app.
The following table describes the security zone types available.
Table 2: Security Zones
Security Zone Function Description Sensor Types
Entry/exit For doorways that are used to enter and exit the premises
and windows.
Door/Window
TouchScreen User Guide

Welcome to the TouchScreen
7
Security Zone Function Description Sensor Types
When the system is armed, faulting this type of sensor
starts an Entry Delay countdown rather than sending an
immediate alarm.
During Exit Delay, this zone can be repeatedly faulted.
Doorways can be configured to be entry/exit or non-
entry/exit.
Note: For more information on Entry/Exit delays, see
" Managing Your System Security" on page 24
Perimeter If faulted when the system is armed or during an Entry/Exit
delay, an alarm is tripped.
Door/Window
sensor
Motion
detector
Glass break
detector
Interior Follower Monitors the internal living spaces of the premises and
triggers an immediate alarm if the system is armed in Away
mode.
Not armed when the system is in Armed Stay mode.
Motion
detector
Interior with Delay Provides an entry delay if the motion sensor is tripped
when the TouchScreen is armed. Entry Delay begins
whenever the motion sensor detects motion, regardless of
whether an entry/exit delay zone was tripped first.
Motion
detector
Interior Follower Arm
Night
Allows the use of a motion detector in Arm Night mode.
The alarm trips immediately if motion is detected. This
zone should be assigned to motion detectors that are
placed in areas of low traffic, such as attics, basements, and
garages.
Motion
Detector
Interior Delay Arm Night Provides a delay equal to the entry delay when the
detector is tripped. This zone can be used in a high-traffic
area.
Motion
Detector
24-Hour Inform When this security zone is tripped, there is never an alarm.
However, an event is recorded in the history, and the
TouchScreen emits a configured sound.
Door/Window
sensor
Motion
detector
Glass break
detector
24-Hour Fire Generates an immediate fire alarm if triggered. Smoke alarm
Silent 24-Hour Usually assigned to a zone containing an emergency Door/window
sensor

8
Security Zone Function Description Sensor Types
button. Sends a report to the central station, but provides
no keypad display or sound.
Audible 24-Hour Usually assigned to a zone containing an emergency
button. Sends a report to the central station and provides
an alarm sound at the keypad as well as an audible external
alarm.
Door/window
sensor
Trouble Day/Alarm Night Provides an instant alarm if faulted when armed in Alarm
Away mode.
Door/window
sensor
Understanding Alarms
When an alarm is tripped an audible alert is sounded. From that point, you have a specific amount of
time (default: 30 seconds) to enter your keypad code or an alarm will sound. If a valid keypad code is not
entered within a specific time of the audible alarm sounding, a message is sent to a central monitoring
station. See "Disarming the System & Understanding What Happens During an Alarm" on page 30 for
more information.
The central monitoring station will attempt to contact the persons listed on the account. When they
reach a person listed on the account, they will ask for the Secret Word to affirm whether a genuine
emergency is occurring. If no one on the list can be contacted, or if the person contacted gives the wrong
Secret Word, the central monitoring station immediately dispatches police or other appropriate
emergency personnel.
If the alarm is not cleared within 4 minutes, the system resets so it can monitor additional alarm events.
If a sensor is faulted too many times resulting in alarms, no more alarms will be sent to central
monitoring for 48 hours or until the security system is disarmed.
Configuring the TouchScreen
You can use the Settings app to access a variety of operations to configure and maintain your security
system.
Note: You cannot access the Security app if the security system is armed.
To access the Settings app:
1. From the Home screen (see page 20) tap the Settings app.
The Keypad screen is displayed.
TouchScreen User Guide

Welcome to the TouchScreen
9
2. Tap the numbers to enter your keypad code.
The Settings menu is displayed.
From the Settings app you can do the following:
Manage the way sensors are listed in TouchScreen reports and tools (page 46)
Manage your cameras (page 48)
Test your alarms (page 33)
View and test the TouchScreen’s connectivity to the central monitoring stations (page 41)
Manage your keypad codes and secret word (page 37)
View your account information (page 45)
Manage your TouchScreen device settings (page 74)
View technical information about your TouchScreen device (page 76)

10
Subscriber Portal
The Subscriber Portal is a web-based tool that allows you to remotely connect to your security system.
You can access the Subscriber Portal from a PC or mobile Internet device. Many operations that can be
done from the TouchScreen can also be performed from the Subscriber Portal. Some operations such as
managing which apps are accessible from your TouchScreen can only be performed from the Subscriber
Portal.
Your installer has provided you with the URL address of the Subscriber Portal as well as a username and
password to access it.
See the Subscriber Portal User Guide for more information.
TouchScreen User Guide