TekTone NC403TS User manual

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IL1052
Rev. 2 - 4/2021
NC403TS Monitor
and
NC404TS Master Station
Installation and Operation Manual

NC403TS Monitor and NC404TS Master Station Operation and
Installation Manual
Copyright© 2001-2021 TekTone® Sound & Signal Mfg., Inc., All rights reserved.
No part of this publication may be copied without the express written permission of TekTone®
Sound & Signal Mfg., Inc. The content of this manual is furnished for informational use only, is sub-
ject to change without notice, and should not be construed as a commitment by TekTone. TekTone
Sound & Signal Mfg., Inc. assumes no responsibility or liability for any errors or inaccuracies that
may appear in this documentation.
TekTone, the TekTone logo, Tek-ALERT, Tek-BRIDGE, Tek-CALL, Tek-CARE, Tek-CHECK-IN,
Tek-COM, Tek-ENTRY, Tek-GUARD, Tek-MICRO, Tek-MMARS, Tek-PAGING, Tek-SAFE and
Tek-STATUS are either registered trademarks or trademarks of TekTone® Sound & Signal Mfg., Inc.
in the United States and/or other countries. All other trademarks are the property of their respective
owners.
TekTone® Sound and Signal Mfg., Inc., 324 Industrial Park Road, Franklin, North Carolina 28734,
USA.

Table of Contents
Introduction 4
Installing the NC403TS Monitor and NC404TS Master Station 5
Configuring the NC403TS Monitor and NC404TS Master Station 8
Calls Screen 11
Answering and Placing Calls on Master Stations 13
Password Protection 13
Time Screen 14
Changing the Time 14
Settings Screen 15
Changing the Volume 15
Status Screen 16
Dial Screen 17
Menu Screen 20
Using the NC404L Sidecar Master 21

Introduction
Introduction
The NC403TSMonitor and NC404TS Master Station are both purpose-built to be proprietary LCD
touchscreen nurse call event monitors and master stations for the Tek-CARE platform, and these devices
run on the facility LAN. For more specific information on these devices, refer to IL1068 Master Station
User Guide. An NC475 Tek-CAREAppliance Server is required for the installation of both devices.
All connections are located at the rear of the both devices, and they are designed to be either desk- or
wall-mounted. A CL234 wall-mount bracket may be purchased separately for the wall-mounted option
for the NC403TS Monitor. The CL234/CL231 is used in conjunction with a TV/Monitor wall-mount
bracket which must be a VESA mount design. A minimum clearance of 1.2" behind the monitor is
required to accommodate the PM593. The TekTone ST316, wireless keyboard and mouse, may be con-
nected to the devices if desired.
In most facilities, both devices will be visible and installed to be accessible by all applicable staff. Calls
are automatically sorted by priority and duration, with the highest priority calls being displayed first. If
the handset for the NC404TS Master Station is lifted to answer a call, the highest priority call is
answered unless another call is manually selected.
The devices must be dedicated to the Tek-CARE system. Do not attempt to install or connect non-
TekTone applications with the Tek-CARE Network unless specifically instructed by TekTone Technical
Support.
NC403TS Monitor Components NC404TS Master Station Components
NC318 - Touchscreen monitor
lUSB cable
lPower cable
NC403NOTS - PM593 controller & case
lCA060 - 18" HDMIto micro HDMI
cable
lHW336 - Four 10mm pan "head" screws
lPK307 - Power Supply
(Optional) CL234 NC403TS Monitor Mounting
Bracket
lHW376 - Four 14mm VESA mounting
screws
NC318 - Touchscreen monitor
lUSB cable
lPower cable
NC403NOTS - PM593 controller & case
lCA060 - 18" HDMIto micro HDMI cable
lHW336 - Four 10mm pan "head" screws
lPK307 - Power Supply
NC404L - Master Station (sidecar)
lTA415LB - Handset
lCA043 - 6' Coiled phone cord
lHW379 - Four 10 X 3/8" Phlps, PH/ZP,
Type B, Self-Tap
CL231 NC404TS Mounting Bracket
lHW376 - Four 14mm VESA mounting
screws
4|IL1052 NC403TS and NC404TS Installation Manual Copyright ©TekTone Sound and Signal Mfg., Inc. All Rights Reserved

Installing the NC403TS Monitor and NC404TS
Master Station
NOTE: The NC475 is required to be installed and running prior to the installation of the
NC403TS Monitor and NC404TS Master Station.
Installing the NC403TS Monitor
Connect and screw in the following:
Screw the NC403NOTS onto the back of the monitor using the four HW336 screws provided. (If using
the CL234 wall-mount bracket, screw the bracket to the NC318 monitor and to the NC403NOTS with
the additional screws provided as shown below.)
On the back of the NC403TS Monitor, connect the following:
1. Connect the PK307 plug-in transformer to the DC Power Input of the NC403NOTS.
2. Connect the USB cable to the USB port on the NC403NOTS and the monitor.
3. Connect the CA060 HDMI cable to the Micro HDMI on the NC403NOTS and the monitor.
4. Connect the NC403NOTS Ethernet jack to the Facility LAN.
5. Connect the monitor's power cord to an AC outlet and then to the NC318 monitor.
NC403NOTS Interconnection Diagram
Copyright ©TekTone Sound and Signal Mfg., Inc. All Rights Reserved IL1052 NC403TS and NC404TS Installation Manual |5
Installing the NC403TS Monitor and NC404TS Master Station

Installing the NC403TS Monitor and NC404TS Master Station
Installing the NC404TS Master Station
Connect and screw in the following:
1. Screw the NC404L to the CL231 bracket with the four HW379 screws.
2. Screw the CL231 bracket to the NC318 monitor with the four HW376 screws provided.
3. Screw the NC403NOTS to the CL231 bracket with the provided four HW336 mounting screws.
Connect the following on the back of the NC404TS Master Station:
1. Connect the PK307 plug-in transformer to the DC Power Input of the NC403NOTS.
2. Connect the USB cable to the USB port on the NC403NOTS and the monitor.
3. Connect the CA060 HDMI cable to the Micro HDMI on the NC403NOTS and the monitor.
4. Connect the NC403NOTS Ethernet jack to the facility LAN.
5. Connect the included coiled cord between the handset and the 4-pin jack on the rear of the
NC404L.
6. Connect the CAT5 cable to the back of the NC404L and to the Gen2 CEmodule.
7. Assign a unique address for each NC404TS Master Station using the DIP switch at the rear of the
NC404L sidecar.
8. Connect the monitor's power cord to an AC outlet and then to the NC318 monitor.
Refer to the NC403TS Interconnection Diagram on the previous page for the various connections to the
device.
6|IL1052 NC403TS and NC404TS Installation Manual Copyright ©TekTone Sound and Signal Mfg., Inc. All Rights Reserved

Next, find the correct network IP address. To find the correct network IP address connected to the Tek-
CARE Network, go to the NC475 Tek-CAREAppliance Server.
NOTE: For more information on setup, updates, and networking, refer to the NC475 Tek-
CAREAppliance Server Installation Manual, IL1012.
Use the arrow keys on the front of the NC475 to scroll to the right. At the Menu screen, scroll down to
Facility IP Setting and scroll down to view the IP address, netmask (if applicable) and gateway (if
applicable).
Note the IP Address assigned to the NC475 Tek-CARE Appliance Server here:
________.________.________.________
Once you have noted the IP address, press the red Exit button to return to the setup menu. Use the arrow
keys to scroll through the Setup menu and select the Exit option. Press the green Okay button. The
NC475 Tek-CAREAppliance Server will reboot and return to the home screen.
Power up the device. Once the NC403TS Monitor or NC404TS Master Station is turned on for the first
time, enter the IP address as noted above in the Connection Settings screen and choose a unique Device
ID between 1 - 254. Below is an example of an IP address and Device ID entered in the Connection Set-
tings screen.
Note the Device IDs of each NC403TS Monitor and NC404TS Master Station installed on the system.
At the bottom of the Connection Settings screen, click Network Setup.
On the Network Setup screen, DHCP will be automatically defaulted. In most instances, the DHCP
option should be chosen.
NOTE: Only use the Static option when directed by facility IT staff. Theywill have to
provide the appropriate address and subnet information to enter into the Static IP address
and Subnet fields.
If changes were made to the Network Setup screen, click Save. This option will apply the changes and
force the NC403TS Monitor and NC404TS Master Station to reboot.
If there were no changes made to the Network Setup screen, click Cancel which takes you back to the
Connection Settings screen. If you wish to reset the connection settings, touch Reset Connection Set-
tings. This will force the device to reboot and change back to the default settings before any changes
were made.
Click Connect to be redirected to the home page of the NC403TS Monitor and NC404TS Master Sta-
tion.
Copyright ©TekTone Sound and Signal Mfg., Inc. All Rights Reserved IL1052 NC403TS and NC404TS Installation Manual |7
Installing the NC403TS Monitor and NC404TS Master Station

Configuring the NC403TS Monitor and NC404TS Master Station
Configuring the NC403TS Monitor and NC404TS
Master Station
Once hardware installation is complete, set up the system configuration. The LS450 Config Tool is used
to configure the system, and is installed on a programming laptop. Once the hardware is installed,
choose Load Configuration from System on the splash screen.
Refer to the LS450 Config Tool Installation and Operating Instruction Manual, IL855, for more inform-
ation on how to set up the Config Tool. The NC403TS Monitor and NC404TSMaster Station settings
can be found in the Masters and Monitors pages of the Config Tool. Go to the Masters page first and
enable the NC404TS Master Station and confirm the type. Apply and save the changes and then go to
the Monitors page. Select an available monitor from the monitor index and click Edit.
Change the name of the monitor to something that is easily recognizable. If this monitor is to be recog-
nized on the Tek-CARE Network, check Exists. If the monitor disconnects from the network and the
facility wants a fault displaying that information, click Supervised.
Under Type, choose Standard for the NC403TS Monitor Paired with NC404 for the NC404TS Master
Station and select the paired master station which was created earlier.
Under Views, choose either List only (same functionality as an event monitor), List and Icon, or List
and Map for the view mode of the devices.
Check Play Sounds if you want the monitor to play sounds when a call is coming in. The NC475 will
serve as the primary annunciator on the system (Monitor ID 0000). However, if it will be unattended in
an equipment room, uncheck Primary Annunciation.
Under Zones and Call Filter, select the applicable zones and call filters that are to be annunciated on
the monitor. Click Apply.
8|IL1052 NC403TS and NC404TS Installation Manual Copyright ©TekTone Sound and Signal Mfg., Inc. All Rights Reserved

The List and Icon view will give an icon layout.
Click Edit next to Icon Layout. Under the appropriate tab, select the station or master and click Add at
the bottom right. Once all of the appropriate icons show on the grid, drag and drop the icons to con-
figure the layout. Click OK once the icon layout is complete.
Copyright ©TekTone Sound and Signal Mfg., Inc. All Rights Reserved IL1052 NC403TS and NC404TS Installation Manual |9
Configuring the NC403TS Monitor and NC404TS Master Station

Configuring the NC403TS Monitor and NC404TS Master Station
List and Map view will show a map view on the NC404TS Master Station. To upload a map of the
facility, go to Locations>Proximity Maps. Acceptable file formats for proximity maps are .bmp, .gif,
.jpeg, and .png. Click Add under Details and select Load from file to upload a map of the facility.
Click Add under Locations to add stations. Create a name for the station and pick the proximity map
and click Save.
Select Edit under Proximity Maps. Once the Proximity Map has loaded, click Edit for each location
and choose the proximity map in the drop down under Details. Once all of the locations are saved, a red
icon will appear to the left of the proximity map. Click Edit next to the Proximity Map and drag the
red icon to the correct location on the map. Click Save. Once the configuration is committed, the red
icons will display as gray boxes on the NC404TS Master Station in Map view.
The master station can be password protected. Go to the Passwords page. Click Add and create a pass-
word. Select the appropriate settings which will require a password. Refer to IL855 LS450 Config Tool
Manual for more information. Click Apply and save the configuration.
Once the configuration has been completed and committed to the system, the NC404TS Master Station
will show all active calls on the Tek-CARE system, and if desired, can be zoned using the LS450 Con-
fig Tool or the annunciation options in the Settings screen.
The Calls screen is the home page.
Touch the navigation buttons to interact with the master station. To return to the home screen at any
time, touch the background of the screen or the Calls button.
Depending on how the master station was configured in the LS450 Config tool, a few different versions
of the Calls screen may appear.
10|IL1052 NC403TS and NC404TS Installation Manual Copyright ©TekTone Sound and Signal Mfg., Inc. All Rights Reserved