Tektronix SPG8000A User manual

SPG8000A
Master Sync / Clock Reference Generator
SPG800AUP Field Upgrade
ZZZ
Instructions
xx
www.tek.com
*P075109200*
075-1092-00

Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries
or suppliers, and are protected by national copyright laws and international treaty provisions.
Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14150 SW Karl Braun Drive
P.O. Box 500
Beaverton, OR 97077
USA
For product information, sales, service, and technical support:
In North America, call 1-800-833-9200.
Worldwide, visit www.tek.com to find contacts in your area.

Table of Contents
Important safety information...................................................................................... 1
General safety summary ...................................................................................... 1
Service safety summary....................................................................................... 3
Terms in this manual .......................................................................................... 4
Symbols and terms on the product........................................................................... 4
Introduction ......................................................................................................... 5
Standard accessories........................................................................................... 6
Product documentation........................................................................................ 7
How to install and configure Option DPW ...................................................................... 8
Required equipment ........................................................................................... 8
How to prevent component damage ......................................................................... 8
Install the backup Power Supply module ................................................................... 9
Configure the preferred (active) supply .................................................................... 11
How to install an SFP module (Options LX and SX only).................................................... 13
Install the SFP module ....................................................................................... 13
SFP module removal ......................................................................................... 14
SFP module transportation................................................................................... 14
How to install Option PTP........................................................................................ 15
Enter the new option key..................................................................................... 15
How to upgrade the instrument firmware....................................................................... 17
Determine if a firmware upgrade is needed................................................................ 17
Backup user files to a USB drive............................................................................ 19
Firmware upgrade overview................................................................................. 20
USB firmware upgrade....................................................................................... 21
Network firmware upgrade .................................................................................. 23
Verify the firmware upgrade................................................................................. 26
Restore user files from a USB drive ........................................................................ 27
Troubleshoot the firmware upgrade......................................................................... 28
SPG800AUP Field Upgrade Instructions i

Table of Contents
ii SPG800AUP Field Upgrade Instructions

Important safety information
This manual contains information and warnings that must be followed by the user
for safe operation and to keep the product in a safe condition.
To safely perform service on this product, additional information is provided at
the end of this section. (See page 3, Service safety summary.)
General safety summary
Use the product only as specified. Review the following safety precautions to
avoid injury and prevent damage to this product or any products connected to it.
Carefully read all instructions. Retain these instructions for future reference.
Comply with local and national safety codes.
For correct and safe operation of the product, it is essential that you follow
generally accepted safety procedures in addition to the safety precautions specified
in this manual.
The product is designed to be used by trained personnel only.
Only qualified personnel who are aware of the hazards involved should remove
the cover for repair, maintenance, or adjustment.
Before use, always check the product with a known source to be sure it is
operating correctly.
This product is not intended for detection of hazardous voltages.
While using this product, you may need to access other parts of a larger system.
Read the safety sections of the other component manuals for warnings and
cautions related to operating the system.
When incorporating this equipment into a system, the safety of that system is the
responsibility of the assembler of the system.
SPG800AUP Field Upgrade Instructions 1

Important safety information
To avoid fire or personal
injury
Use proper power cord. Use only the power cord specified for this product and
certified for the country of use.
Ground the product. This product is grounded through the grounding conductor
of the power cord. To avoid electric shock, the grounding conductor must be
connected to earth ground. Before making connections to the input or output
terminals of the product, make sure that the product is properly grounded.
Power disconnect. The power cord disconnects the product from the power
source. See instructions for the location. Do not position the equipment so that
it is difficult to operate the power cord; it must remain accessible to the user at
all times to allow for quick disconnection if needed.
Observe all terminal ratings. To avoid fire or shock hazard, observe all ratings
and markings on the product. Consult the product manual for further ratings
information before making connections to the product.
Do not apply a potential to any terminal, including the common terminal, that
exceeds the maximum rating of that terminal.
Do not operate without covers. Do not operate this product with covers or panels
removed, or with the case open. Hazardous voltage exposure is possible.
Avoid exposed circuitry. Do not touch exposed connections and components
when power is present.
Do not operate with suspected failures. If you suspect that there is damage to this
product, have it inspected by qualified service personnel.
Disable the product if it is damaged. Do not use the product if it is damaged
or operates incorrectly. If in doubt about safety of the product, turn it off and
disconnect the power cord. Clearly mark the product to prevent its further
operation.
Before use, inspect voltage probes, test leads, and accessories for mechanical
damage and replace when damaged. Do not use probes or test leads if they are
damaged, if there is exposed metal, or if a wear indicator shows.
Examine the exterior of the product before you use it. Look for cracks or missing
pieces.
Use only specified replacement parts.
Do not operate in wet/damp conditions. Be aware that condensation may occur if
a unit is moved from a cold to a warm environment.
Do not operate in an explosive atmosphere.
Keep product surfaces clean and dry. Remove the input signals before you clean
the product.
2 SPG800AUP Field Upgrade Instructions

Important safety information
Provide proper ventilation. Refer to the installation instructions in the manual for
details on installing the product so it has proper ventilation.
Slots and openings are provided for ventilation and should never be covered or
otherwise obstructed. Do not push objects into any of the openings.
Provide a safe working environment. Always place the product in a location
convenient for viewing the display and indicators.
Be sure your work area meets applicable ergonomic standards. Consult with an
ergonomics professional to avoid stress injuries.
Use only the Tektronix rackmount hardware specified for this product.
Servicesafetysummary
The Service safety summary section contains additional information required to
safely perform service on the product. Only qualified personnel should perform
service procedures. Read this Service safety summary and the General safety
summarybefore performing any service procedures.
To avoid electric shock. Do not touch exposed connections.
Do not service alone. Do not perform internal service or adjustments of this
product unless another person capable of rendering first aid and resuscitation is
present.
Disconnect power. To avoid electric shock, switch off the product power and
disconnect the power cord from the mains power before removing any covers or
panels, or opening the case for servicing.
Use care when servicing with power on. Dangerous voltages or currents may exist
in this product. Disconnect power, remove battery (if applicable), and disconnect
test leads before removing protective panels, soldering, or replacing components.
Verify safety after repair. Always recheck ground continuity and mains dielectric
strength after performing a repair.
SPG800AUP Field Upgrade Instructions 3

Important safety information
Termsinthismanual
These terms may appear in this manual:
WARNING. Warning statements identify conditions or practices that could result
in injury or loss of life.
CAUTION. Caution statements identify conditions or practices that could result in
damage to this product or other property.
Symbols and terms on the product
These terms may appear on the product:
DANGER indicates an injury hazard immediately accessible as you read
the marking.
WARNING indicates an injury hazard not immediately accessible as you
read the marking.
CAUTION indicates a hazard to property including the product.
When this symbol is marked on the product, be sure to consult the manual
to find out the nature of the potential hazards and any actions which have to
betakentoavoidthem. (Thissymbolmayalsobeusedtorefertheuserto
ratings in the manual.)
The following symbol(s) may appear on the product:
4 SPG800AUP Field Upgrade Instructions

Introduction
Introduction
This document provides instructions for installing the following field upgrades for
the SPG8000A Master Sync / Clock Reference Generator:
Option DPW – adds a second, hot-swappable redundant (backup) Power
Supply module
Option LX – adds a Gigabit Ethernet optical SFP module (1310 nm,
single-mode, LC connector)
Option SX – adds a Gigabit Ethernet optical SFP module (850 nm, multimode,
LC connector)
Option PTP – adds PTP (IEEE 1588) support, including support for SMPTE
ST2059 and AES67 profiles
Document organization These instructions are composed of the following sections:
How to install and configure Option DPW describes how to install the backup
Power Supply module into the SPG8000A generator. This section also
describes how to configure one of the Power Supply module as the preferred
(active) supply. (See page 8.)
How to install an SFP module (Options LX and SX only) describes how to
install, remove, and transport an SFP module. (See page 13, How to install an
SFP module (Options LX and SX only).)
How to install Option PTP describes how to enter the option key that is
requiredtoenableOptionPTP.(Seepage15.)
How to upgrade the instrument firmware describes how to upgrade the
upgrade the instrument firmware to the latest version. (See page 17.)
Firmware upgrade Tektronix releases software and firmware updates for products to add new features
and to fix product problems. You can find the latest firmware for your product at
the Tektronix Web site (www.tek.com/downloads).
We recommended that you verify your instrument has the latest firmware installed
when performing upgrades. (See page 17, How to upgrade the instrument
firmware.)
SPG800AUP Field Upgrade Instructions 5

Introduction
Standard accessories
The following accessories are shipped with the field upgrade kit:
SPG800AUP Field Upgrade Instructions (this document)
Tektronix part number: 075-1092-XX
Option DPW: Power Supply module with the power cord option you ordered
(see list below)
Option LX: Gigabit Ethernet optical SFP module (1310 nm, single-mode,
LC connector)
Option SX: Gigabit Ethernet optical SFP module (850 nm, multimode,
LC connector)
Option PTP: Document listing the unique module ID and Option Key for the
instrument you are upgrading
International power cord
options
All of the available power cord options except as noted below include a lock
mechanism to keep the power cord attached to the instrument.
Opt. A0 – North America power (standard)
Opt. A1 – Universal EURO power
Opt. A2–UnitedKingdompower
Opt. A3 – Australia power
Opt. A5 – Switzerland power
Opt. A6 – Japan power
Opt. A10 – China power
Opt. A11 – India power (no locking cord)
Opt. A12 – Brazil power (no locking cord)
Opt. A99 – No power cord
6 SPG800AUP Field Upgrade Instructions

Introduction
Product documentation
The user documentation for your product is listed in the following table.
Check the Tektronix Web site for the latest version of the documents
(www.tek.com/downloads).
Table 1: Product documentation
Availability
Document Tektronix Part Number Description Print Web
Installation and Safety
Instructions
071-3479-xx (English)
077-1214-xx (Japanese)
077-1215-xx (Russian)
Describes how to install the instrument
and provides basic safety and
operating information
User Manual 077-1216-xx (English)
077-1217-xx (Japanese)
077-1218-xx (Russian)
Provides detailed operating information
Specifications and
Performance Verification
077-1219-xx Lists the product specifications and
provides procedures for verifying the
performance of the instrument
Service Manual 077-1220-xx Describes how to service the
instrument to the module level (such
as circuit boards and fuses)
Declassification and
Security Instructions
077-1221-xx Describes how to clear or sanitize
the data storage (memory) devices in
the product for customers with data
security concerns.
Release Notes 077-1222-xx Describes the new features,
improvements, and limitations of
the instrument firmware
Video Sync Pulse
Generator and Electronic
Changeover Unit System
Integration Technical
Reference
077-0563-xx
(ECO422D)
077-0877-xx
(ECO8000, ECO8020)
Provides information for system
integrators who are designing
systems for high-definition (HD) and
standard-definition (SD) digital video
content where Tektronix electronic
changeover units and video sync pulse
generators are to be deployed.
SPG800AUP Field Upgrade Instructions 7

How to install and configure Option DPW
How to install and configure Option DPW
This section provides the following information on how to install the Option DPW
backup Power Supply module into the SPG8000A generator:
Guidelines for preventing component damage
Instructions for installing or replacing the Power Supply module
Instructions for how to configure the preferred (active) supply
Required equipment
No equipment is required to install the backup Power Supply module.
How to prevent component damage
CAUTION. Electrostatic discharge (ESD) can damage components on the modules
and mainframe. To prevent ESD or other component damage, follow the steps
below when installing, removing, or handling modules:
Wear a grounded antistatic wrist strap to discharge the static voltage from
your body while installing or removing modules from the mainframe.
Transport and store modules in a static-protected bag or container.
Do not slide the module over any surface.
Handle modules as little as possible.
Do not touch module components or connector pins.
Do not use any devices capable of generating or holding a static charge in the
work area where you remove, install, or handle modules.
Avoid handling modules in areas that have a floor or work-surface covering
capable of generating a static charge.
8 SPG800AUP Field Upgrade Instructions

How to install and configure Option DPW
Install the backup Power Supply module
Perform the following steps to install the backup Power Supply module or to
replace a failed supply:
1. If your instrument was shipped with only one Power Supply module, remove
the blank power supply cover from the Power Supply 2 slot by pushing the
retaining latch to the left, and then pulling the cover out of the instrument as
shown in the following figure. Proceedtostep3.
Figure 1: Removing the shield from the Power Supply 2 slot
2. If your instrument has two Power Supply modules installed, perform the
following steps to install the new supply:
a. Remove the power cable from the Power Supply module that you are
replacing.
WARNING. Disconnect the power cord from a Power Supply module before
you remove the module from the instrument. Also, do not connect a power
cord to a Power Supply module while the module is not installed in the
instrument. There are dangerous high voltages on the module when the power
cord is connected.
CAUTION. To prevent an unexpected shutdown of the instrument, be sure to
unplug the correct power cord if you are replacing a faulty Power Supply
module. (See Figure 2.)
When viewed from the front of the instrument, Power Supply 1 is the left
Power Supply module and Power Supply 2 is the right Power Supply module.
This matches the orientation of the PWR1 and PWR2 indicators on the front
panel. The STATUS LED on the rear panel of each Power Supply module will
match the status shown by the front-panel PWR1 and PWR 2 indicators.
SPG800AUP Field Upgrade Instructions 9

How to install and configure Option DPW
b. Pull out the handle located at the bottom of the supply. (See Figure 2.)
c. While pushing the retaining latch to the left, use the handle to pull the
Power Supply module out of the instrument.
3. Insert the replacement supply into the instrument until it latches into place.
4. If necessary, push the handle of the supply into the storage position.
5. Connect the power cable to the Power Supply module you installed.
6. Check that the status of the Power Supply module you just installed is bright
green or dim green.
7. If desired, change the preferred supply configuration. (See page 11, Configure
the preferred (active) supply.)
Figure 2: Removing an installed Power Supply module
10 SPG800AUP Field Upgrade Instructions

How to install and configure Option DPW
Configure the preferred (active) supply
When two Power Supply modules are installed in the instrument, one is configured
as the primary supply and the other is configured as the backup supply. In the
event that the primary supply fails, the backup supply automatically provides
power to maintain instrument operation.
NOTE. The preferred supply configuration only applies if two Power Supply
modules are installed and both of the supplies are connected to a power source.
If there are two Power Supply modules installed but one of the supplies has a
failure, the good supply will be used to power the instrument regardless of the
preferred supply configuration.
The recommended usage strategy is to configure one supply as preferred, and use
the second supply only in case the first supply has a failure. This usage strategy
allows the backup supply to have the maximum remaining life when it is needed.
The preferred supply configuration is not saved as part of the preset system.
Therefore, the preferred supply configuration will not change when you activate
any of the system presets, including the Factory Default preset.
Perform the following steps to configure which Power Supply module is the
preferred (active) supply:
1. Check the status of the front-panel PWR1 and PWR2 indicators:
Bright green indicates the preferred (active) supply.
Dim green indicates the inactive (backup) supply.
NOTE. If the color of the PWR1 or PWR2 indicators is other than bright or
dim green, service the faulty Power Supply module before proceeding.
2. Check the temperature weighted hours of the installed supplies:
NOTE. It is recommended that you configure the supply with the most temperature
weighted hours to be used as the primary preferred supply. This allows for the
newer supply to be preserved so it can provide the best possible backup should the
primary supply fail. For more information about temperature weighted hours, see
the SPG8000A User Manual.
a. Press the SYSTEM button to access the SYSTEM menu.
b. Press the up (▲)ordown(▼) arrow button to select SYSTEM :
DIAGNOSTICS, and then press the ENTER button to access the
DIAGNOSTICS menu.
SPG800AUP Field Upgrade Instructions 11

How to install and configure Option DPW
c. Press the up (▲)or down (▼) arrow button to select SYSTEM :
DIAGNOSTICS : POWER SUPPLY 1. The second line of the display
will list the number of hours the supply has been the active supply and the
backup supply.
d. Press the right (►) arrow button to display the number of temperature
weighted hours of the first supply as shown below. Note the number of
hours of hours shown.
e. Press the up (▲)ordown(▼) arrow button to select SYSTEM :
DIAGNOSTICS : POWER SUPPLY 2.
f. Press the right (►) arrow button to display the number temperature
weighted hours of the second supply. Note the number of hours of hours
shown.
3. If the Power Supply module with the greatest number of temperature weighted
hours is not the currently the preferred supply, then continue this procedure.
Otherwise, you do not need to change the preferred supply configuration.
4. If you want to change the preferred supply configuration, press the SYSTEM
button to access the SYSTEM menu.
5. Presstheup(▲)ordown(▼)arrowbuttontoselectSYSTEM : POWER
SUPPLY PREFERRED SELECT.
6. Press the left (◄)orright(►) arrow button to display the supply you want
to be the primary (active) supply: Power Supply 1 or Power Supply 2. The
second line of the display shows the supply status: Active, Preferred or
Inactive.
NOTE. When viewed from the front of the instrument, Power Supply 1 is the left
Power Supply module and Power Supply 2 is the right Power Supply module. This
matches the orientation of the PWR1 and PWR2 indicators on the front panel.
7. If status of the supply is Inactive, press the ENTER button to change the
status to Active, Preferred. The front-panel indicator for the selected supply
should change to bright green.
12 SPG800AUP Field Upgrade Instructions

How to install an SFP module (Options LX and SX only)
How to install an SFP module (Options LX and SX only)
There are two optional, optical SFP modules available when Option PTP is
installed in the instrument:
Option LX: Gigabit Ethernet optical SFP module, 1310 nm, single-mode,
LC connector
Option SX: Gigabit Ethernet optical SFP module, 850 nm, multimode, LC
connector
Install the SFP module
To install the SFP module, you will first need to remove the plug from the SFP
connector. Insert the SFP module into the PTP connector on the rear-panel of the
instrument as shown below. The module will latch into place when fully inserted.
SPG800AUP Field Upgrade Instructions 13

How to install an SFP module (Options LX and SX only)
SFP module removal
To remove the SFP module, lift up on the latch and then pull the module out
of the PTP connector as shown below.
SFP module transportation
The SFP module should be removed from the generator while the instrument is
being transported.
CAUTION. To prevent static damage to the SFP module while you are transporting
the instrument, always transport the SFP module in a antistatic bag or container.
14 SPG800AUP Field Upgrade Instructions

How to install Option PTP
How to install Option PTP
Although you do not need to upgrade the firmware as part of an Option PTP
upgrade, we recommended that you verify your instrument has the latest firmware
installed when performing upgrades. Proceed as follows:
Perform the How to upgrade the instrument firmware procedure. (See
page 17.)
Perform the Enter the new option key procedure. (See page 15.)
Enter the new option key
To enable Option PTP, you must enter the option key supplied with this kit. Each
option key applies to only one instrument.
Locate the option key document, and then perform the following steps to enter
the option key:
NOTE. This procedure uses the instrument front panel to enter the option key.
You can also use the SPG8000A Web interface to remotely enter the option key.
Refer to the SPG8000A User Manual for information about using the SPG8000A
Web interface to enter the option key.
1. Press the front-panel SYSTEM button to access the SYSTEM menu.
2. Press the up (▲)ordown(▼) arrow button until SYSTEM : OPTIONS is
displayed. The second line of the display lists the options installed in the
instrument. Option PTP should not be already listed.
3. Press the ENTER button to enter the OPTIONS submenu.
4. Press the up (▲)ordown(▼) arrow button until SYSTEM : OPTIONS :
UNIQUE ID is displayed.
5. Verify that the displayed unique ID matches the module ID listed on the
option key document.
SPG800AUP Field Upgrade Instructions 15

How to install Option PTP
6. Enter the optionkey:
a. Press the up (▲)ordown(▼) arrow button to select SYSTEM :
OPTIONS : KEY.The existing option key string is displayed.
b. Press the ENTER button to enter the option key edit mode. The
underscore character (_) appears under the first character of the option key.
c. Use the up (▲) or down (▼)arrowbuttontoselectthefirst character of
the option key.
d. Use the left (◄)orright(►) arrow button to move the underscore
character to the next character in the option key.
e. Enter all of the option key characters, and then press ENTER button to
confirm the selection.
f. Press the BACK button to exit the OPTIONS submenu.
7. Cycle power on the instrument to ensure the newly enabled option(s) is fully
operational.
8. Verify that Option PTP is enabled:
a. Press the up (▲)ordown(▼) arrow button until SYSTEM : OPTIONS
is displayed.
b. Check that PTP is displayed in the second line of the display. This
verifies that Option PTP has been enabled.
c. If Option PTP is not enabled, use the SYSTEM : OPTIONS : UNIQUE
ID display and the SYSTEM : OPTIONS : KEY display to verify that
you are updating the correct instrument and that you entered the new
option key correctly.
16 SPG800AUP Field Upgrade Instructions