Tektronix SPG8000A User manual

SPG8000A
Master Sync / Clock Reference Generator
SPG800AUP Field Upgrade
ZZZ
Instructions
xx
www.tek.com
*P075109200*
075-1092-00

Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries
or suppliers, and are protected by national copyright laws and international treaty provisions.
Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14150 SW Karl Braun Drive
P.O. Box 500
Beaverton, OR 97077
USA
For product information, sales, service, and technical support:
In North America, call 1-800-833-9200.
Worldwide, visit www.tek.com to find contacts in your area.

Table of Contents
Important safety information...................................................................................... 1
General safety summary ...................................................................................... 1
Service safety summary....................................................................................... 3
Terms in this manual .......................................................................................... 4
Symbols and terms on the product........................................................................... 4
Introduction ......................................................................................................... 5
Standard accessories........................................................................................... 6
Product documentation........................................................................................ 7
How to install and configure Option DPW ...................................................................... 8
Required equipment ........................................................................................... 8
How to prevent component damage ......................................................................... 8
Install the backup Power Supply module ................................................................... 9
Configure the preferred (active) supply .................................................................... 11
How to install an SFP module (Options LX and SX only).................................................... 13
Install the SFP module ....................................................................................... 13
SFP module removal ......................................................................................... 14
SFP module transportation................................................................................... 14
How to install Option PTP........................................................................................ 15
Enter the new option key..................................................................................... 15
How to upgrade the instrument firmware....................................................................... 17
Determine if a firmware upgrade is needed................................................................ 17
Backup user files to a USB drive............................................................................ 19
Firmware upgrade overview................................................................................. 20
USB firmware upgrade....................................................................................... 21
Network firmware upgrade .................................................................................. 23
Verify the firmware upgrade................................................................................. 26
Restore user files from a USB drive ........................................................................ 27
Troubleshoot the firmware upgrade......................................................................... 28
SPG800AUP Field Upgrade Instructions i

Table of Contents
ii SPG800AUP Field Upgrade Instructions

Important safety information
This manual contains information and warnings that must be followed by the user
for safe operation and to keep the product in a safe condition.
To safely perform service on this product, additional information is provided at
the end of this section. (See page 3, Service safety summary.)
General safety summary
Use the product only as specified. Review the following safety precautions to
avoid injury and prevent damage to this product or any products connected to it.
Carefully read all instructions. Retain these instructions for future reference.
Comply with local and national safety codes.
For correct and safe operation of the product, it is essential that you follow
generally accepted safety procedures in addition to the safety precautions specified
in this manual.
The product is designed to be used by trained personnel only.
Only qualified personnel who are aware of the hazards involved should remove
the cover for repair, maintenance, or adjustment.
Before use, always check the product with a known source to be sure it is
operating correctly.
This product is not intended for detection of hazardous voltages.
While using this product, you may need to access other parts of a larger system.
Read the safety sections of the other component manuals for warnings and
cautions related to operating the system.
When incorporating this equipment into a system, the safety of that system is the
responsibility of the assembler of the system.
SPG800AUP Field Upgrade Instructions 1

Important safety information
To avoid fire or personal
injury
Use proper power cord. Use only the power cord specified for this product and
certified for the country of use.
Ground the product. This product is grounded through the grounding conductor
of the power cord. To avoid electric shock, the grounding conductor must be
connected to earth ground. Before making connections to the input or output
terminals of the product, make sure that the product is properly grounded.
Power disconnect. The power cord disconnects the product from the power
source. See instructions for the location. Do not position the equipment so that
it is difficult to operate the power cord; it must remain accessible to the user at
all times to allow for quick disconnection if needed.
Observe all terminal ratings. To avoid fire or shock hazard, observe all ratings
and markings on the product. Consult the product manual for further ratings
information before making connections to the product.
Do not apply a potential to any terminal, including the common terminal, that
exceeds the maximum rating of that terminal.
Do not operate without covers. Do not operate this product with covers or panels
removed, or with the case open. Hazardous voltage exposure is possible.
Avoid exposed circuitry. Do not touch exposed connections and components
when power is present.
Do not operate with suspected failures. If you suspect that there is damage to this
product, have it inspected by qualified service personnel.
Disable the product if it is damaged. Do not use the product if it is damaged
or operates incorrectly. If in doubt about safety of the product, turn it off and
disconnect the power cord. Clearly mark the product to prevent its further
operation.
Before use, inspect voltage probes, test leads, and accessories for mechanical
damage and replace when damaged. Do not use probes or test leads if they are
damaged, if there is exposed metal, or if a wear indicator shows.
Examine the exterior of the product before you use it. Look for cracks or missing
pieces.
Use only specified replacement parts.
Do not operate in wet/damp conditions. Be aware that condensation may occur if
a unit is moved from a cold to a warm environment.
Do not operate in an explosive atmosphere.
Keep product surfaces clean and dry. Remove the input signals before you clean
the product.
2 SPG800AUP Field Upgrade Instructions

Important safety information
Provide proper ventilation. Refer to the installation instructions in the manual for
details on installing the product so it has proper ventilation.
Slots and openings are provided for ventilation and should never be covered or
otherwise obstructed. Do not push objects into any of the openings.
Provide a safe working environment. Always place the product in a location
convenient for viewing the display and indicators.
Be sure your work area meets applicable ergonomic standards. Consult with an
ergonomics professional to avoid stress injuries.
Use only the Tektronix rackmount hardware specified for this product.
Servicesafetysummary
The Service safety summary section contains additional information required to
safely perform service on the product. Only qualified personnel should perform
service procedures. Read this Service safety summary and the General safety
summarybefore performing any service procedures.
To avoid electric shock. Do not touch exposed connections.
Do not service alone. Do not perform internal service or adjustments of this
product unless another person capable of rendering first aid and resuscitation is
present.
Disconnect power. To avoid electric shock, switch off the product power and
disconnect the power cord from the mains power before removing any covers or
panels, or opening the case for servicing.
Use care when servicing with power on. Dangerous voltages or currents may exist
in this product. Disconnect power, remove battery (if applicable), and disconnect
test leads before removing protective panels, soldering, or replacing components.
Verify safety after repair. Always recheck ground continuity and mains dielectric
strength after performing a repair.
SPG800AUP Field Upgrade Instructions 3

Important safety information
Termsinthismanual
These terms may appear in this manual:
WARNING. Warning statements identify conditions or practices that could result
in injury or loss of life.
CAUTION. Caution statements identify conditions or practices that could result in
damage to this product or other property.
Symbols and terms on the product
These terms may appear on the product:
DANGER indicates an injury hazard immediately accessible as you read
the marking.
WARNING indicates an injury hazard not immediately accessible as you
read the marking.
CAUTION indicates a hazard to property including the product.
When this symbol is marked on the product, be sure to consult the manual
to find out the nature of the potential hazards and any actions which have to
betakentoavoidthem. (Thissymbolmayalsobeusedtorefertheuserto
ratings in the manual.)
The following symbol(s) may appear on the product:
4 SPG800AUP Field Upgrade Instructions

Introduction
Introduction
This document provides instructions for installing the following field upgrades for
the SPG8000A Master Sync / Clock Reference Generator:
Option DPW – adds a second, hot-swappable redundant (backup) Power
Supply module
Option LX – adds a Gigabit Ethernet optical SFP module (1310 nm,
single-mode, LC connector)
Option SX – adds a Gigabit Ethernet optical SFP module (850 nm, multimode,
LC connector)
Option PTP – adds PTP (IEEE 1588) support, including support for SMPTE
ST2059 and AES67 profiles
Document organization These instructions are composed of the following sections:
How to install and configure Option DPW describes how to install the backup
Power Supply module into the SPG8000A generator. This section also
describes how to configure one of the Power Supply module as the preferred
(active) supply. (See page 8.)
How to install an SFP module (Options LX and SX only) describes how to
install, remove, and transport an SFP module. (See page 13, How to install an
SFP module (Options LX and SX only).)
How to install Option PTP describes how to enter the option key that is
requiredtoenableOptionPTP.(Seepage15.)
How to upgrade the instrument firmware describes how to upgrade the
upgrade the instrument firmware to the latest version. (See page 17.)
Firmware upgrade Tektronix releases software and firmware updates for products to add new features
and to fix product problems. You can find the latest firmware for your product at
the Tektronix Web site (www.tek.com/downloads).
We recommended that you verify your instrument has the latest firmware installed
when performing upgrades. (See page 17, How to upgrade the instrument
firmware.)
SPG800AUP Field Upgrade Instructions 5

Introduction
Standard accessories
The following accessories are shipped with the field upgrade kit:
SPG800AUP Field Upgrade Instructions (this document)
Tektronix part number: 075-1092-XX
Option DPW: Power Supply module with the power cord option you ordered
(see list below)
Option LX: Gigabit Ethernet optical SFP module (1310 nm, single-mode,
LC connector)
Option SX: Gigabit Ethernet optical SFP module (850 nm, multimode,
LC connector)
Option PTP: Document listing the unique module ID and Option Key for the
instrument you are upgrading
International power cord
options
All of the available power cord options except as noted below include a lock
mechanism to keep the power cord attached to the instrument.
Opt. A0 – North America power (standard)
Opt. A1 – Universal EURO power
Opt. A2–UnitedKingdompower
Opt. A3 – Australia power
Opt. A5 – Switzerland power
Opt. A6 – Japan power
Opt. A10 – China power
Opt. A11 – India power (no locking cord)
Opt. A12 – Brazil power (no locking cord)
Opt. A99 – No power cord
6 SPG800AUP Field Upgrade Instructions