Tektronix Sentry Series Manual

xx
Sentry Series
Video Quality Monitors
Installation and Safety
ZZZ
Instructions
*P071300707*
071-3007-07

Sentry Series
Video Quality Monitors
Installation and Safety
ZZZ
Instructions
xx
www.tek.com
071-3007-07

Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries
or suppliers, and are protected by national copyright laws and international treaty provisions.
Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14150 SW Karl Braun Drive
P. O . B o x 5 0 0
Beaverton, OR 97077
USA
Sentry Technical Support
Sentry Technical support is available on Business Days from 6:00 AM to 5:00 PM PacificTimeand9:00AMto
5:00 PM Indian Standard Time on the following numbers:
• US/Canada toll-free 1-844-219-5329
• India toll-free 1800 3000 4835
• Russia toll-free 810800-22554411
• United Kingdom 44 1344 39 2541
•Eur
ope* toll-free 00800-22554411
* Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain, Sweden, Switzerland, and UK.
Worldwide, please email [email protected].

Table of Contents
Preface............................................................................................................... 1
Sentry Series products......................................................................................... 1
Product documentation........................................................................................ 2
Important safety information...................................................................................... 3
General safety summary ...................................................................................... 3
Service safety summary....................................................................................... 5
Terms in this manual .......................................................................................... 6
Symbols and terms on the product........................................................................... 6
Operating requirements............................................................................................ 7
Environmental ratings......................................................................................... 7
Electrical ratings ............................................................................................... 8
Site considerations............................................................................................. 8
Installation........................................................................................................... 9
Rackmount installation........................................................................................ 9
Power and signal connections ............................................................................... 11
Power-on and power-off procedures........................................................................ 12
Network installation.......................................................................................... 13
Video input configuration.................................................................................... 15
Controls and connections......................................................................................... 15
Front panel controls .......................................................................................... 15
Rear panel connectors........................................................................................ 16
Compliance information .......................................................................................... 18
EMC compliance ............................................................................................. 18
Safety compliance ............................................................................................ 20
Environmental considerations............................................................................... 22
Sentry Series Installation and Safety Instructions i

Table of Contents
ii Sentry Series Installation and Safety Instructions

Preface
This document contains the following information:
Important safety precautions to avoid injury and prevent damage to this
product or any products connected to it
EMC (electromagnetic compliance), safety, and environmental standards
with which the instrument complies
Voltage, power, and environmental requirements to use the product
Installation procedure
Power-on and power-off procedure
Read the General Safety Summary before installing this product. (See page 3.)
Sentry Series products
The following table provides a high-level description of the Tektronix Sentry
series products.
Product description
Products Description
Sentry Sentry is an MPEG transport stream monitoring device that supports next generation digital
services and traditional program monitoring. Sentry supports MPEG-2, H.264 AVC, H.265
HEVC, MPEG-4 part 10, and VC-1 video compression standards, with GigE, ASI, RF,
10GbE and dual input support available.
Sentry Verify Sentry Verify enables video service providers to accurately determine the health of the
MPEG/IP transport network, with 10GbE, RF and dual input support available. Sentry Verify
provides alerts and generates useful reports in the same fashion as the Sentry product.
Sentry Assure Sentry Assure offers Sentry Verify functionality with Digital Program Insertion (DPI)
monitoring and Audio Loudness Monitoring (ALM) options included and serves as a last
line of defense before modulation and encryption.
Sentry Edge Sentry Edge provides critical monitoring at the edge of a network and offers specific
reporting and alerting capabilities for services in the RF domain. Sentry Edge provides dual
tuners for QAM-B and ATSC demodulation.
Sentry Edge II Sentry Edge II provides critical monitoring at the edge of a network and offers specific
reporting and alerting capabilities for services in the RF domain. Sentry Edge II provides
either 4 channels or 8 channels of QAM demodulation (QAM A/B/C) and provides RF
measurements such as MER, BER, signal level, RF lock, EVM, and constellation.
Sentry ABR Sentry ABR is an “active” monitoring product that proactively monitors ABR content on
origin servers or CDN caching servers. It does this by actively requesting and validating
program playlists / manifests that it has been configured to monitor. It then requests from
the server, in turn, all of the fragments of each profile / representation for each program –
calculating availability and performance metrics and generating alerts in real time.
Sentry Series Installation and Safety Instructions 1

Preface
Product description, (cont.)
Products Description
Medius Application Manager Medius is an aggregation device that provides a central location to view manage and
configure your Sentry products. The Medius product allows you to compare like programs
across multiple Sentry units, to correlate reports for anomalies and view trending data for
all of your services.
Consul System Monitor Consul aggregates reports and trending data from multiple Medius units and offers video
service providers an effective way of utilizing monitoring data in large-scale monitoring
deployments.
Product documentation
The following table lists the documentation that is available for the Sentry Series
products. A printed copy of this manual and the appropriate User Guide are
supplied with each product.
Table 1: Sentry Series product documentation
Item
Tektronix
part number PurposeLocation
Sentry Series Installation and
Safety Instructions (this manual)
071-3007-XX Provides safety and compliance information with
hardware installation instructions for all of the
Sentry monitors
Printed manual
Medius Application Manager
User Guide
077-3009-XX Provides operation and application information for
the Tektronix Medius Application Manager
PDF-only
manual
Sentry Series Video Quality Monitor
User Guide
077-3202-XX Provides operation and application information for
the Tektronix Sentry, Sentry Verify, Sentry Edge,
Sentry Edge II, Sentry Assure, and Sentry ABR
Video Quality Monitors
PDF-only
manual
Consul Application Manager
User Guide
077-1143-XX Provides operation and application information for
the Tektronix Consul Application Manager
PDF-only
manual
2 Sentry Series Installation and Safety Instructions

Important safety information
Important safety information
This manual contains information and warnings that must be followed by the user
for safe operation and to keep the product in a safe condition.
To safely perform service on this product, additional information is provided at
the end of this section. (See page 5, Service safety summary.)
General safety summary
Use the product only as specified. Review the following safety precautions to
avoid injury and prevent damage to this product or any products connected to it.
Carefully read all instructions. Retain these instructions for future reference.
Comply with local and national safety codes.
For correct and safe operation of the product, it is essential that you follow
generally accepted safety procedures in addition to the safety precautions specified
in this manual.
The product is designed to be used by trained personnel only.
Only qualified personnel who are aware of the hazards involved should remove
the cover for repair, maintenance, or adjustment.
Before use, always check the product with a known source to be sure it is
operating correctly.
This product is not intended for detection of hazardous voltages.
Use personal protective equipment to prevent shock and arc blast injury where
hazardous live conductors are exposed.
When incorporating this equipment into a system, the safety of that system is the
responsibility of the assembler of the system.
To avoid fire or personal
injury
Use proper power cord. Use only the power cord specified for this product and
certified for the country of use.
Do not use the provided power cord for other products.
Ground the product. This product is grounded through the grounding conductor
of the power cord. To avoid electric shock, the grounding conductor must be
connected to earth ground. Before making connections to the input or output
terminals of the product, make sure that the product is properly grounded.
Do not disable the power cord grounding connection.
Sentry Series Installation and Safety Instructions 3

Important safety information
Power disconnect. The power cord disconnects the product from the power
source. See instructions for the location. Do not position the equipment so that
it is difficult to operate the power cord; it must remain accessible to the user at
all times to allow for quick disconnection if needed.
Observe all terminal ratings. To avoid fire or shock hazard, observe all ratings
and markings on the product. Consult the product manual for further ratings
information before making connections to the product.
Do not apply a potential to any terminal, including the common terminal, that
exceeds the maximum rating of that terminal.
The measuring terminals on this product are not rated for connection to mains or
Category II, III, or IV circuits.
Do not operate without covers. Do not operate this product with covers or panels
removed, or with the case open. Hazardous voltage exposure is possible.
Avoid exposed circuitry. Do not touch exposed connections and components
when power is present.
Do not operate with suspected failures. If you suspect that there is damage to this
product, have it inspected by qualified service personnel.
Disable the product if it is damaged. Do not use the product if it is damaged
or operates incorrectly. If in doubt about safety of the product, turn it off and
disconnect the power cord. Clearly mark the product to prevent its further
operation.
Examine the exterior of the product before you use it. Look for cracks or missing
pieces.
Use only specified replacement parts.
Use proper fuse. Useonlythefusetypeandratingspecified for this product.
Do not operate in wet/damp conditions. Be aware that condensation may occur if
a unit is moved from a cold to a warm environment.
Do not operate in an explosive atmosphere.
Keep product surfaces clean and dry. Remove the input signals before you clean
the product.
Provide proper ventilation. Refer to the installation instructions in the manual for
details on installing the product so it has proper ventilation.
Slots and openings are provided for ventilation and should never be covered or
otherwise obstructed. Do not push objects into any of the openings.
4 Sentry Series Installation and Safety Instructions

Important safety information
Provideasafew
orking environment. Always place the product in a location
convenient for viewing the display and indicators.
Avoid improper or prolonged use of keyboards, pointers, and button pads.
Improper or prolonged keyboard or pointer use may result in serious injury.
Be sure your work area meets applicable ergonomic standards. Consult with an
ergonomics professional to avoid stress injuries.
Use care when lifting and carrying the product.
Use only the Tektronix rackmount hardware specified for this product.
Servicesafetysummary
The Service safety summary section contains additional information required to
safely perform service on the product. Only qualified personnel should perform
service procedures. Read this Service safety summary and the General safety
summary before performing any service procedures.
To avoid electric shock. Do not touch exposed connections.
Do not service alone. Do not perform internal service or adjustments of this
product unless another person capable of rendering first aid and resuscitation is
present.
Disconnect power. To avoid electric shock, switch off the product power and
disconnect the power cord from the mains power before removing any covers or
panels, or opening the case for servicing.
Use care when servicing with power on. Dangerous voltages or currents may exist
in this product. Disconnect power, remove battery (if applicable), and disconnect
test leads before removing protective panels, soldering, or replacing components.
Verify safety after repair. Always recheck ground continuity and mains dielectric
strength after performing a repair.
Sentry Series Installation and Safety Instructions 5

Important safety information
Termsinthismanual
These terms may appear in this manual:
WARNING. Warning statements identify conditions or practices that could result
in injury or loss of life.
CAUTION. Caution statements identify conditions or practices that could result in
damage to this product or other property.
Symbols and terms on the product
These terms may appear on the product:
DANGER indicates an injury hazard immediately accessible as you read
the marking.
WARNING indicates an injury hazard not immediately accessible as you
read the marking.
CAUTION indicates a hazard to property including the product.
When this symbol is marked on the product, be sure to consult the manual
to find out the nature of the potential hazards and any actions which have to
betakentoavoidthem. (Thissymbolmayalsobeusedtorefertheuserto
ratings in the manual.)
The following symbol(s) may appear on the product:
6 Sentry Series Installation and Safety Instructions

Operating requirements
Operating requirements
Read this section before installing the instrument. This section provides the
information that you need to know to operate your product safely and correctly.
Verify that you have received all of the parts of your instrument and for the
following:
Correct power cords for your geographical area
Rackmount kit including the following parts:
Two rear brackets
Four ¼-inch 10-32 screws (for securing the rear brackets to the chassis)
WARNING. To prevent serious injury or damage to the product, do not operate
this product with covers or panels removed. The covers should be removed only at
the direction of a Tektronix Support or Sales Engineer.
Environmental ratings
The following table describes the environmental requirements for the Sentry
Series monitors.
CAUTION. To ensure proper cooling allow sufficient airflow around the
instrument, avoid blocking any exhaust fans or vents when using the instrument.
Inadequate clearances can cause the instrument to overheat.
Table 2: Environmental specifications
Characteristic Description
Temperature Operating 5°
Cto+40°C(+41°Fto+104°F)
Humidity Operating Between 0% and 80% relative humidity
Altitude Operating 0 m to 2000 m (6562 ft.)
Cooling This product is provided with forced-air cooling; do not block ventilation openings.
Sentry Series Installation and Safety Instructions 7

Operating requirements
Electrical ratings
Power requirements ThepowerrequirementsfortheSentrySeries monitors are listed in the following
table.
Table 3: Power requirements
Feature Description
Source voltage range and frequency 100 VAC to 240 VAC, 50/60 Hz
Power consumption (maximum) 4.0 A to 1.7 A
Overvoltage category II (as defined in IEC61010-1)
Pollution degree 2 (as defined in IEC61010-1) rated for indoor use only
Site considerations
Use the hardware (included with the product) to best position the product in the
instrument rack.
WARNING. To avoid injury or damage to the equipment, make sure that the
electrical circuits are not overloaded, the equipment is properly grounded, and
there are no objects placed on top of the instrument.
8 Sentry Series Installation and Safety Instructions

Installation
Installation
Rackmount installation
CAUTION. To av oid a fire hazard, place the instrument in the equipment rack only
as specified; proper ventilation must be maintained. Do not restrict airflow to the
ventilation openings on the sides and rear of the instrument.
Efficient cooling will be maintained in a rack-mounted instrument only if the air
temperature at all intake air vents (inside the equipment rack) does not exceed
40 ºC.
The Tektronix Sentry Series monitors are designed to be used in a standard
19-inch equipment rack. The rackmount kit (two rear rackmount brackets and
four screws) is shipped as a standard accessory with each instrument.
Procedure Complete the following procedure to install the instrument in the equipment rack:
1. Locate the rackmount kit that came with the instrument.
2. Use two ¼-inch 10-32 screws per bracket to install the rear rackmount brackets
in the desired location in the equipment rack as shown. (See Figure 1.)
Figure 1: Install the rear rackmount brackets
a. Determine the position of the rear rackmount brackets to suit the depth of
the rack. Adjust the screws as necessary.
Approximately six inches of clearance is required between the rear panel
of the instrument and any rear cabinet panel to allow for connector space
and adequate air circulation.
b. Tighten the screws to 15 in-lbs.
Sentry Series Installation and Safety Instructions 9

Installation
WARNING. To prevent the instrument from falling and causing personal injury
and damage to the instrument, support the instrument until it is firmly installed
in the equipment rack.
3. Support the instrument in the equipment rack while attaching two 10-32
screws (length as recommended by the equipment rack manufacturer) on each
side of the front panel. (See Figure 2.) Tighten the screws to 15 in-lbs.
Figure 2: Attach the screws to the front panel in the equipment rack
4. Attach two 10-32 screws (length as recommended by the equipment rack
manufacturer) on each side of the rear panel to secure the instrument in the
equipment rack. (See Figure 3.) Tighten the screws to 15 in-lbs.
Figure 3: Attach the screws to the rear brackets in the equipment rack
10 Sentry Series Installation and Safety Instructions

Installation
Power and signal connections
After the instrument is installed in the equipment rack, perform the following
steps to connect power and signal cables:
1. Connect the power cord to the rear of the instrument.
NOTE. When installing the instrument or when removing the instrument from
service, the power cord should be the first thing connected to the instrument and
the last thing disconnected from the instrument.
2. If your instrument has the optional Ethernet-based transport stream
input capability (GigE), connect one end of an Ethernet cable to the
IP/MPEG Input Port on the rear of the instrument. Connect the other end of
the cable to your video transport stream source. (See Figure 6 on page 17.)
3. If your instrument has an ASI, RF, or 10GbE interface, connect the appropriate
signal cable(s) to the input connector(s). (See Figure 6 on page 17.)
NOTE. The 4-port ASI interface uses mini-BNC connectors. Instruments with this
interface are supplied four mini-BNC-to-BNC adapters as standard accessories.
You will be able to configure the video inputs after you perform the network
installation. (See page 15, Video input configuration.)
4. Use the front-panel On/Standby button to power on the instrument. (See
page 12, Power-on and power-off procedures.)
Sentry Series Installation and Safety Instructions 11

Installation
Power-on and power-off procedures
This instrument operates from a single-phase power source with the neutral
conductor at or near earth ground. A protective ground connection through the
grounding conductor in the power cord is essential for safe operation.
Power-on 1. Connect the power cord to the rear of the instrument.
NOTE. When installing the instrument or when removing the instrument from
service, the power cord should be the first thing connected to the instrument and
the last thing disconnected from the instrument.
2. Push the On/Standby button on the instrument front-panel and the instrument
will turn on. (See Figure 4 on page 15.)
NOTE. The On/Standby button on the front-panel does not disconnect mains
power. Only the power cord at the rear of the product can disconnect mains power.
3. Wait for the instrument to complete the power on process.
4. Refer to the appropriate User Guide for more information for using your
Sentry Series monitor. (See page 2, Product documentation.)
Power-off
CAUTION. To avoid losing important information in the internal database, do not
power off the instrument using the front panel On/Standby button. You should
power off the instrument from using the Configure > Power Off menu selection
within the application.
The standard method for powering off the instrument is to use the Configure >
Power Off menu option from the user interface.
In the event that you cannot access the user interface, press the front panel
On/Standby button twice within two seconds to power off the instrument.
12 Sentry Series Installation and Safety Instructions

Installation
Network installation
After the instrument is installed and powered on, you need to configure the
network parameters so that the instrument can be accessed by a computer through
the Management Port. (See Figure 6 on page 17.)
The computer can be connected to the Management Port using either of the
following two methods:
Connect an Ethernet cable from a standalone computer directly to the
instrument
Connect an Ethernet cable from your local Ethernet network to the instrument,
which allows you to operate the instrument from any computer on the network
NOTE. When you first receive the instrument, you must initially connect a
computer directly to the Management Port on the instrument in order to configure
the network settings. Depending on how you configure the network settings on the
instrument, you can then connect the instrument to your local Ethernet network.
Perform the following steps to configure the network parameters of the instrument:
1. Connect an Ethernet cable between the Management Port on the instrument
and the Ethernet port on a standalone computer. (See Figure 6 on page 17.)
2. Log ontotheinstrument:
NOTE. You can view the current IP address of the Management Port by pressing
and holding the green Check Mark button on the front of the instrument. The top
line of the display lists the IP address assigned to the Management Port.
a. Enter the IP address of the Management Port in the address box of a Web
browser such as Internet Explorer. This opens the Sentry Log In page.
b. In the Sentry Log In page, enter the user name and password for your
instrument and then click Log In. This opens the Sentry home page.
NOTE. The factory default user name and password for your instrument are
provided on the configuration document that was shipped with the instrument.
The user name and password values listed on the document are case sensitive.
Sentry Series Installation and Safety Instructions 13

Installation
3. If you are going to continue to operate the instrument directly from
a standalone computer after installation, perform the following steps.
Otherwise, proceed to step 4.
NOTE. The following procedure assumes that you want to change the network
parameters on the instrument to match those on your computer. If desired, you
can instead change the network parameters on the computer to match those on
the instrument.
a. Make a note of the network IP, subnet mask, and gateway addresses on
your computer.
b. In the Sentry home page, select Configure > System Settings.
c. In the System Settings page, make the following entries and then click
the Save Settings button:
In the LAN2 IP field, enter an IP address that is one digit lower than
the IP address assigned to the computer. For example, if the computer
has an IP address of 10.0.10.202, then configure the LAN2 IP address
on the instrument to be 10.0.10.201.
In the Netmask and Gateway fields, enter the same addresses as the
subnet mask and gateway addresses on the computer.
4. If you are going to operate the instrument from a computer on your local
Ethernet network after installation, perform the following steps:
a. Contact your local network administrator for the correct IP, subnet mask,
and gateway addresses to use for the instrument.
CAUTION. To prevent communication conflicts on your Ethernet network,
be sure to ask your local network administrator for the correct IP, subnet
mask, and gateway addresses before you connect the instrument to your local
Ethernet network.
b. In the Sentry Series home page, select Configure > System Settings.
c. In the System Settings page, enter the addresses you received from your
network administrator in the LAN2 IP,Netmask,andGateway fields.
d. Click the Save Settings button to save the changes.
e. After the network configuration changes are saved, close the Sentry Series
window on the standalone computer and connect an Ethernet cable from
the Management Port on the instrument to the Ethernet hub port of your
local network. You can now access the instrument from a computer on
your network.
14 Sentry Series Installation and Safety Instructions