Tektronix SPG70UP User manual

SPG700
Multiformat Reference Sync Generator
SPG70UP Field Upgrade
ZZZ
Instructions
xx
www.tek.com
*P075109300*
075-1093-00

Copyright © Tektronix. All rights reserved. Licensed software products are owned by Tektronix or its subsidiaries
or suppliers, and are protected by national copyright laws and international treaty provisions.
Tektronix products are covered by U.S. and foreign patents, issued and pending. Information in this publication
supersedes that in all previously published material. Specifications and price change privileges reserved.
TEKTRONIX and TEK are registered trademarks of Tektronix, Inc.
Contacting Tektronix
Tektronix, Inc.
14150 SW Karl Braun Drive
P.O. Box 500
Beaverton, OR 97077
USA
For product information, sales, service, and technical support:
In North America, call 1-800-833-9200.
Worldwide, visit www.tek.com to find contacts in your area.

Table of Contents
Important safety information...................................................................................... 1
General safety summary ...................................................................................... 1
Service safety summary....................................................................................... 3
Terms in this manual .......................................................................................... 4
Symbols and terms on the product........................................................................... 4
Introduction ......................................................................................................... 5
Standard accessories........................................................................................... 6
Product documentation........................................................................................ 7
How to install and configure Option DPW ...................................................................... 8
Required equipment ........................................................................................... 8
How to prevent component damage ......................................................................... 8
Install the backup Power Supply module ................................................................... 9
Configure the preferred (active) supply .................................................................... 11
How to upgrade the instrument firmware....................................................................... 13
Determine if a firmware upgrade is needed................................................................ 13
Backup user files to a USB drive............................................................................ 15
Firmware upgrade overview................................................................................. 16
USB firmware upgrade....................................................................................... 17
Network firmware upgrade .................................................................................. 19
Verify the firmware upgrade................................................................................. 22
Restore user files from a USB drive ........................................................................ 22
Troubleshoot the firmware upgrade......................................................................... 23
SPG70UP Field Upgrade Instructions i

Table of Contents
ii SPG70UP Field Upgrade Instructions

Important safety information
This manual contains information and warnings that must be followed by the user
for safe operation and to keep the product in a safe condition.
To safely perform service on this product, additional information is provided at
the end of this section. (See page 3, Service safety summary.)
General safety summary
Use the product only as specified. Review the following safety precautions to
avoid injury and prevent damage to this product or any products connected to it.
Carefully read all instructions. Retain these instructions for future reference.
Comply with local and national safety codes.
For correct and safe operation of the product, it is essential that you follow
generally accepted safety procedures in addition to the safety precautions specified
in this manual.
The product is designed to be used by trained personnel only.
Only qualified personnel who are aware of the hazards involved should remove
the cover for repair, maintenance, or adjustment.
Before use, always check the product with a known source to be sure it is
operating correctly.
This product is not intended for detection of hazardous voltages.
While using this product, you may need to access other parts of a larger system.
Read the safety sections of the other component manuals for warnings and
cautions related to operating the system.
When incorporating this equipment into a system, the safety of that system is the
responsibility of the assembler of the system.
SPG70UP Field Upgrade Instructions 1

Important safety information
To avoid fire or personal
injury
Use proper power cord. Use only the power cord specified for this product and
certified for the country of use.
Ground the product. This product is grounded through the grounding conductor
of the power cord. To avoid electric shock, the grounding conductor must be
connected to earth ground. Before making connections to the input or output
terminals of the product, make sure that the product is properly grounded.
Power disconnect. The power cord disconnects the product from the power
source. See instructions for the location. Do not position the equipment so that
it is difficult to operate the power cord; it must remain accessible to the user at
all times to allow for quick disconnection if needed.
Observe all terminal ratings. To avoid fire or shock hazard, observe all ratings
and markings on the product. Consult the product manual for further ratings
information before making connections to the product.
Do not apply a potential to any terminal, including the common terminal, that
exceeds the maximum rating of that terminal.
Do not operate without covers. Do not operate this product with covers or panels
removed, or with the case open. Hazardous voltage exposure is possible.
Avoid exposed circuitry. Do not touch exposed connections and components
when power is present.
Do not operate with suspected failures. If you suspect that there is damage to this
product, have it inspected by qualified service personnel.
Disable the product if it is damaged. Do not use the product if it is damaged
or operates incorrectly. If in doubt about safety of the product, turn it off and
disconnect the power cord. Clearly mark the product to prevent its further
operation.
Before use, inspect voltage probes, test leads, and accessories for mechanical
damage and replace when damaged. Do not use probes or test leads if they are
damaged, if there is exposed metal, or if a wear indicator shows.
Examine the exterior of the product before you use it. Look for cracks or missing
pieces.
Use only specified replacement parts.
Do not operate in wet/damp conditions. Be aware that condensation may occur if
a unit is moved from a cold to a warm environment.
Do not operate in an explosive atmosphere.
Keep product surfaces clean and dry. Remove the input signals before you clean
the product.
2 SPG70UP Field Upgrade Instructions

Important safety information
Provide proper ventilation. Refer to the installation instructions in the manual for
details on installing the product so it has proper ventilation.
Slots and openings are provided for ventilation and should never be covered or
otherwise obstructed. Do not push objects into any of the openings.
Provide a safe working environment. Always place the product in a location
convenient for viewing the display and indicators.
Be sure your work area meets applicable ergonomic standards. Consult with an
ergonomics professional to avoid stress injuries.
Use only the Tektronix rackmount hardware specified for this product.
Servicesafetysummary
The Service safety summary section contains additional information required to
safely perform service on the product. Only qualified personnel should perform
service procedures. Read this Service safety summary and the General safety
summarybefore performing any service procedures.
To avoid electric shock. Do not touch exposed connections.
Do not service alone. Do not perform internal service or adjustments of this
product unless another person capable of rendering first aid and resuscitation is
present.
Disconnect power. To avoid electric shock, switch off the product power and
disconnect the power cord from the mains power before removing any covers or
panels, or opening the case for servicing.
Use care when servicing with power on. Dangerous voltages or currents may exist
in this product. Disconnect power, remove battery (if applicable), and disconnect
test leads before removing protective panels, soldering, or replacing components.
Verify safety after repair. Always recheck ground continuity and mains dielectric
strength after performing a repair.
SPG70UP Field Upgrade Instructions 3

Important safety information
Termsinthismanual
These terms may appear in this manual:
WARNING. Warning statements identify conditions or practices that could result
in injury or loss of life.
CAUTION. Caution statements identify conditions or practices that could result in
damage to this product or other property.
Symbols and terms on the product
These terms may appear on the product:
DANGER indicates an injury hazard immediately accessible as you read
the marking.
WARNING indicates an injury hazard not immediately accessible as you
read the marking.
CAUTION indicates a hazard to property including the product.
When this symbol is marked on the product, be sure to consult the manual
to find out the nature of the potential hazards and any actions which have to
betakentoavoidthem. (Thissymbolmayalsobeusedtorefertheuserto
ratings in the manual.)
The following symbol(s) may appear on the product:
4 SPG70UP Field Upgrade Instructions

Introduction
Introduction
This document provides instructions for installing the following field upgrades for
the SPG700 Multiformat Reference Sync Generator:
Option DPW – adds a second, hot-swappable redundant (backup) Power
Supply module
Document organization These instructions are composed of the following sections:
How to install and configure Option DPW describes how to install the backup
Power Supply module into the SPG700 generator. This section also describes
how to configure one of the Power Supply module as the preferred (active)
supply. (See page 8.)
How to upgrade the instrument firmware describes how to install the latest
version of firmware. (See page 13.)
Firmware upgrade Tektronix releases software and firmware updates for products to add new features
and to fix product problems. You can find the latest firmware for your product at
the Tektronix Web site (www.tek.com/downloads).
We recommended that you verify your instrument has the latest firmware installed
when performing upgrades.
SPG70UP Field Upgrade Instructions 5

Introduction
Standard accessories
The following accessories are shipped with the field upgrade kit:
SPG70UP Field Upgrade Instructions (this document)
Tektronix part number: 075-1093-XX
Option DPW: Power Supply module with the power cord option you ordered
(see list below)
International power cord
options
All of the available power cord options except as noted below include a lock
mechanism to keep the power cord attached to the instrument.
Opt. A0 – North America power (standard)
Opt. A1 – Universal EURO power
Opt. A2 – United Kingdom power
Opt. A3 – Australia power
Opt. A5 – Switzerland power
Opt. A6 – Japan power
Opt. A10 – China power
Opt. A11 – India power (no locking cord)
Opt. A12 – Brazil power (no locking cord)
Opt. A99 – No power cord
6 SPG70UP Field Upgrade Instructions

Introduction
Product documentation
The user documentation for your product is listed in the following table.
Check the Tektronix Web site for the latest version of the documents
(www.tek.com/downloads).
Table 1: Product documentation
Availability
Document Tektronix Part Number Description Print Web
Installation and Safety
Instructions
071-3480-xx (English)
077-1223-xx (Japanese)
077-1224-xx (Russian)
Describes how to install the instrument
and provides basic safety and
operating information
User Manual 077-1225-xx (English)
077-1226-xx (Japanese)
077-1227-xx (Russian)
Provides detailed operating information
Specifications and
Performance Verification
077-1228-xx Lists the product specifications and
provides procedures for verifying the
performance of the instrument
Service Manual 077-1229-xx Describes how to service the
instrument to the module level (such
as circuit boards and fuses)
Declassification and
Security Instructions
077-1230-xx Describes how to clear or sanitize
the data storage (memory) devices in
the product for customers with data
security concerns.
Release Notes 077-1231-xx Describes the new features,
improvements, and limitations of
the instrument firmware
Video Sync Pulse
Generator and Electronic
Changeover Unit System
Integration Technical
Reference
077-0563-xx
(ECO422D)
077-0877-xx
(ECO8000, ECO8020)
Provides information for system
integrators who are designing
systems for high-definition (HD) and
standard-definition (SD) digital video
content where Tektronix electronic
changeover units and video sync pulse
generators are to be deployed.
SPG70UP Field Upgrade Instructions 7

How to install and configure Option DPW
How to install and configure Option DPW
This section provides the following information on how to install the Option DPW
backup Power Supply module into the SPG700 generator:
Guidelines for preventing component damage
Instructions for installing or replacing the Power Supply module
Instructions for how to configure the preferred (active) supply
Required equipment
No equipment is required to install the backup Power Supply module.
How to prevent component damage
CAUTION. Electrostatic discharge (ESD) can damage components on the modules
and mainframe. To prevent ESD or other component damage, follow the steps
below when installing, removing, or handling modules:
Wear a grounded antistatic wrist strap to discharge the static voltage from
your body while installing or removing modules from the mainframe.
Transport and store modules in a static-protected bag or container.
Do not slide the module over any surface.
Handle modules as little as possible.
Do not touch module components or connector pins.
Do not use any devices capable of generating or holding a static charge in the
work area where you remove, install, or handle modules.
Avoid handling modules in areas that have a floor or work-surface covering
capable of generating a static charge.
8 SPG70UP Field Upgrade Instructions

How to install and configure Option DPW
Install the backup Power Supply module
Perform the following steps to install the backup Power Supply module or to
replace a failed supply:
1. If your instrument was shipped with only one Power Supply module, remove
the blank power supply cover from the Power Supply 2 slot by pushing the
retaining latch to the left, and then pulling the cover out of the instrument as
shown in the following figure. Proceedtostep3.
Figure 1: Removing the shield from the Power Supply 2 slot
2. If your instrument has two Power Supply modules installed, perform the
following steps to install the new supply:
a. Remove the power cable from the Power Supply module that you are
replacing.
WARNING. Disconnect the power cord from a Power Supply module before
you remove the module from the instrument. Also, do not connect a power
cord to a Power Supply module while the module is not installed in the
instrument. There are dangerous high voltages on the module when the power
cord is connected.
CAUTION. To prevent an unexpected shutdown of the instrument, be sure to
unplug the correct power cord if you are replacing a faulty Power Supply
module. (See Figure 2.)
When viewed from the front of the instrument, Power Supply 1 is the left
Power Supply module and Power Supply 2 is the right Power Supply module.
This matches the orientation of the PWR1 and PWR2 indicators on the front
panel. The STATUS LED on the rear panel of each Power Supply module will
match the status shown by the front-panel PWR1 and PWR 2 indicators.
SPG70UP Field Upgrade Instructions 9

How to install and configure Option DPW
b. Pull out the handle located at the bottom of the supply. (See Figure 2.)
c. While pushing the retaining latch to the left, use the handle to pull the
Power Supply module out of the instrument.
3. Insert the replacement supply into the instrument until it latches into place.
4. If necessary, push the handle of the supply into the storage position.
5. Connect the power cable to the Power Supply module you installed.
6. Check that the status of the Power Supply module you just installed is bright
green or dim green.
7. If desired, change the preferred supply configuration. (See page 11, Configure
the preferred (active) supply.)
Figure 2: Removing an installed Power Supply module
10 SPG70UP Field Upgrade Instructions

How to install and configure Option DPW
Configure the preferred (active) supply
When two Power Supply modules are installed in the instrument, one is configured
as the primary supply and the other is configured as the backup supply. In the
event that the primary supply fails, the backup supply automatically provides
power to maintain instrument operation.
NOTE. The preferred supply configuration only applies if two Power Supply
modules are installed and both of the supplies are connected to a power source.
If there are two Power Supply modules installed but one of the supplies has a
failure, the good supply will be used to power the instrument regardless of the
preferred supply configuration.
The recommended usage strategy is to configure one supply as preferred, and use
the second supply only in case the first supply has a failure. This usage strategy
allows the backup supply to have the maximum remaining life when it is needed.
The preferred supply configuration is not saved as part of the preset system.
Therefore, the preferred supply configuration will not change when you activate
any of the system presets, including the Factory Default preset.
Perform the following steps to configure which Power Supply module is the
preferred (active) supply:
1. Check the status of the front-panel PWR1 and PWR2 indicators:
Bright green indicates the preferred (active) supply.
Dim green indicates the inactive (backup) supply.
NOTE. If the color of the PWR1 or PWR2 indicators is other than bright or
dim green, service the faulty Power Supply module before proceeding.
2. Check the temperature weighted hours of the installed supplies:
NOTE. It is recommended that you configure the supply with the most temperature
weighted hours to be used as the primary preferred supply. This allows for the
newer supply to be preserved so it can provide the best possible backup should the
primary supply fail. For more information about temperature weighted hours,
see the SPG700 User Manual.
a. Press the SYSTEM button to access the SYSTEM menu.
b. Press the up (▲)ordown(▼) arrow button to select SYSTEM :
DIAGNOSTICS, and then press the ENTER button to access the
DIAGNOSTICS menu.
SPG70UP Field Upgrade Instructions 11

How to install and configure Option DPW
c. Press the up (▲)or down (▼) arrow button to select SYSTEM :
DIAGNOSTICS : POWER SUPPLY 1. The second line of the display
will list the number of hours the supply has been the active supply and the
backup supply.
d. Press the right (►) arrow button to display the number of temperature
weighted hours of the first supply as shown below. Note the number of
hours of hours shown.
e. Press the up (▲)ordown(▼) arrow button to select SYSTEM :
DIAGNOSTICS : POWER SUPPLY 2.
f. Press the right (►) arrow button to display the number temperature
weighted hours of the second supply. Note the number of hours of hours
shown.
3. If the Power Supply module with the greatest number of temperature weighted
hours is not the currently the preferred supply, then continue this procedure.
Otherwise, you do not need to change the preferred supply configuration.
4. If you want to change the preferred supply configuration, press the SYSTEM
button to access the SYSTEM menu.
5. Presstheup(▲)ordown(▼)arrowbuttontoselectSYSTEM : POWER
SUPPLY PREFERRED SELECT.
6. Press the left (◄)orright(►) arrow button to display the supply you want
to be the primary (active) supply: Power Supply 1 or Power Supply 2. The
second line of the display shows the supply status: Active, Preferred or
Inactive.
NOTE. When viewed from the front of the instrument, Power Supply 1 is the left
Power Supply module and Power Supply 2 is the right Power Supply module. This
matches the orientation of the PWR1 and PWR2 indicators on the front panel.
7. If status of the supply is Inactive, press the ENTER button to change the
status to Active, Preferred. The front-panel indicator for the selected supply
should change to bright green.
12 SPG70UP Field Upgrade Instructions

How to upgrade the instrument firmware
How to upgrade the instrument firmware
Tektronix releases software and firmware updates for products to add new features
and to fix product problems. You can find the latest firmware for your product at
the Tektronix Web site (www.tek.com/downloads).
Although you do not need to upgrade the firmware as part of an Option DPW
upgrade, we recommended that you verify your instrument has the latest firmware
installed when performing upgrades. Proceed as follows:
Determine if a firmware upgrade is needed
Before you begin the upgrade, perform the following steps to determine if the
firmware on your instrument should be upgraded and to backup your user files.
CAUTION. The firmware upgrade process replaces all installed user files with the
factory default files. To prevent the loss of your user files, including custom test
signals, logo and ID text overlays, and saved presets, be sure to backup all of your
user data before you perform the upgrade. The following procedure includes
instructions for backing up your user data.
1. Power on the instrument.
2. Verify the current firmware version installed on the instrument:
a. Press the SYSTEM button to access the SYSTEM menu.
b. Press the up (▲)ordown(▼) arrow button to select SYSTEM :
VERSION INFO (F/W).
c. In the second line of the display, note the firmware version number of
the instrument.
Installed firmware version
number
SPG70UP Field Upgrade Instructions 13

How to upgrade the instrument firmware
3. Verify the latest version of software at the Tektronix Web site:
a. On a computer, use a Web browser to navigate to the following Tektronix
Web site:
http://www.tek.com/downloads
b. On the Downloads Finder Web page, search by model number (such
as SPG700) and filter by software and software type to locate the
firmware-upgrade package for the instrument.
c. Note the latest version number of the firmware-upgrade package(s).
Web site firmware version
number
4. If the latest firmware version at the Web site is the same as the version installed
on your instrument, you do not need to upgrade the instrument firmware.
5. If the latest firmware version at the Web site is newer than the version on your
instrument, download the latest firmware package to your computer.
6. After the firmware package ZIP file is downloaded, extract the following files
into the directory of your choice: transfer.exe and firmware.pkg.
NOTE. If a readme.txt file is included in the firmware package, be sure to read the
file before you upgrade the firmware.
7. If the firmware in your instrument needs to be upgraded, verify which options
are currently installed before you install the software. After you install the
upgrade, you will verify that any previously installed options are still enabled.
a. Connect the instrument and computer to your local Ethernet network.
b. Connect the power cable to power on the instrument.
c. Press the SYSTEM button to access the SYSTEM menu.
d. Press the up (▲)ordown(▼) arrow button to select SYSTEM :
OPTIONS. If Option SDI is installed, the second line of the display lists
the hardware option (SDI) and the software option (3G) that is included
with Option SDI as shown below. If Option SDI is not installed, the
second line of the display is blank.
e. Make a note of the installed options.
8. If your instrument needs a firmware upgrade, proceed to Backup user files to a
USB drive. (Seepage15.)
14 SPG70UP Field Upgrade Instructions

How to upgrade the instrument firmware
Backup user files to a USB drive
If your instrument has custom user files installed, perform the following steps to
backup the user files to a USB drive. You will restore the user files at the end of
the upgrade procedure.
1. Insert a USB memory device into the USB port on the front of the instrument.
2. Verify that the USB device is properly installed:
a. Press the SYSTEM button to access the SYSTEM menu.
b. Use the up (▲)ordown(▼)arrowbuttontoselectSYSTEM : USB
(Mounted).
NOTE. The display will read “Mounted” if the USB device is properly
installed. If the display reads “Unmounted” or “Not Connected”, try to
reinstall the USB device.
If the instrument still does not recognize the USB device, attempt this
procedure again using a different USB device from a well known brand that
is 16 GB or less.
3. Use the up (▲)ordown(▼) arrow button to select SYSTEM :
BACKUP/RESTORE.
4. Use the left (◄)orright(►) arrow button to select Backup All User Data to
USB, and then press the ENTER button.
CAUTION. To prevent the loss of your user files, be sure to use the Backup All
User Data to USB option in the backup procedure.
5. In the overwrite confirmation display, press the ENTER button to perform
the selected backup function.
6. During the backup process, progress messages are displayed. When the
message Backup completed successfully is displayed, press any button to
return to the SYSTEM menu display.
7. Use the up (▲)ordown(▼)arrowbuttontoselectSYSTEM : USB
(Mounted).
8. Press the ENTER button to safely unmount the USB device. You can now
use the USB device to transfer the saved files to another SPG700 generator
or to restore user files after a firmware upgrade.
SPG70UP Field Upgrade Instructions 15

How to upgrade the instrument firmware
Firmware upgrade overview
There are two methods for upgrading the instrument firmware:
Using a USB memory device (See page 17, USB firmware upgrade.)
UsinganEthe
rnet network (requires a Windows PC) (See page 19, Network
firmware upgrade.)
The time required to complete the firmware upgrade is approximately 10 minutes.
CAUTION. The instrument automatically reboots at the end of the upgrade process.
Do not perform the upgrade while the instrument is in use as a sync reference.
Once the instrument has started to erase internal flash, do not remove power
from the instrument. If you do so, the instrument flash may be corrupted and
you will have to run the recovery procedure. (See page 23, Troubleshoot the
firmware upgrade.)
NOTE. If power to the instrument is lost before it begins erasing the internal
flash, you can restart the firmware upgrade after the instrument reboots. If
the instrument displays only a blank screen after power is reapplied, see the
troubleshooting section for help. (See page 23, Troubleshoot the firmware
upgrade.)
If you have loaded the SPG700 memory with a large number of test signals or
frame picture files, you may not be able to upgrade the instrument firmware
because the memory is too full. If you receive a memory error while attempting to
upgrade the firmware, you need to delete some of the test signal or frame picture
files and then perform the upgrade.
16 SPG70UP Field Upgrade Instructions