Tektronix Phaser 220e User manual

User Manual
Phaser™ 220i and Phaser™ 220e
Color Printers
First printing December 1993
070-8869-00

Copyright © 1993 by Tektronix, Inc., Wilsonville, Oregon. Printed in the United States of America.
All rights reserved. Contents of this publication may not be reproduced in any form without permission of
Tektronix, Inc.
This instrument, in whole or in part, may be protected by one or more U.S. or foreign patents or patent
applications. Information provided upon request from Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon
97070-1000.
If acquired subject to FAR or DFARS, the following shall apply:
■
Unpublished — rights reserved under the copyright laws of the United States.
■ Restricted Rights Legend — Use, duplication, or disclosures by the U.S. government is subject to restrictions
as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS
252.227-7013, or in subparagraph (c) (2) of the Commercial Computer Software – Restricted Rights clause at
FAR 52.227-19, as applicable. Tektronix, Inc., P.O. Box 1000, Wilsonville, Oregon 97070-1000.
Tektronix
®
is a registered trademark of Tektronix, Inc. TekColor™, ColorCoat™, ColorStix™ and Finepoint™
are trademarks of Tektronix, Inc. Phaser™ is a trademark of Tektronix, Inc. for color printers and related
products.
Adobe™ and PostScript™, and IntelliSellect™ are trademarks of Adobe Systems, Incorporated which may be
registered in certain jurisdictions.
Times™, Helvetica™ and Palatino™ are trademarks of Linotype-Hell AG and/or its subsidiaries.
Other marks are trademarks or registered trademarks of the companies with which they are associated.
PANTONE
®
* Colors generated by the Phaser 220i and 220e Color Printers are four-color process simulations
and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference
Manuals for accurate colors.
PANTONE Color simulations are only obtainable on these products when driven by qualified Pantone-licensed
software packages. Contact Pantone, Inc. for a current list of qualified licensees.
* Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction materials.
© Pantone, Inc., 1988.

Users safety summary
Terms in manual: CAUTION Conditions that can result in damage to the product.
WARNING Conditions that can result in personal injury or loss of life.
Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply
conductor and ground. Use only the specified power cord and connector. Refer to a qualified service technician
for changes to the cord or connector.
Operation of product: Avoid electric shock by contacting a qualified service technician to replace fuses inside the
product. Do not operate without the covers and panels properly installed. Do not operate in an atmosphere of
explosive gases.
Safety instructions: Read all installation instructions carefully before you plug the product into a power source.
Terms on product: CAUTION A personal injury hazard exists that may not be apparent. For example, a
panel may cover the hazardous area. Also applies to a hazard to property
including the product itself.
DANGER A personal injury hazard exists in the area where you see the sign.
Care of product: Disconnect the power plug by pulling the plug, not the cord. Disconnect the power plug if the
power cord or plug is frayed or otherwise damaged, if you spill anything into the case, if product is exposed to
any excess moisture, if product is dropped or damaged, if you suspect that the product needs servicing or repair,
and whenever you clean the product.
Ground the product: Plug the three-wire power cord (with grounding prong) into grounded AC outlets only. If
necessary, contact a licensed electrician to install a properly grounded outlet.
Symbols as marked on product:
DANGER high voltage:
Protective ground (earth) terminal:
Use caution. Refer to the manual(s) for information:
WARNING: If the product loses the ground connection, usage of knobs and controls (and other conductive parts)
can cause an electrical shock. Electrical product may be hazardous if misused.
!

User Manual
v
Contents
1 Introduction
2 Getting Set Up
At a glance 2-1
Setting up the printer 2-2
What you get with your printer 2-2
Installing the optional lower tray assembly 2-4
Removing the packing material from inside the printer 2-6
Install the transfer roll 2-7
Adding paper or transparencies 2-8
Connecting the printer 2-12
Printer ports 2-12
LocalTalk connection 2-13
Connecting the printer to a single computer using LocalTalk 2-14
Parallel connection 2-15
Serial connection 2-16
Ethernet connection (Phaser 220i only) 2-18
Connecting the power and turning on the printer 2-19
Front panel at power-up 2-20
Rear panel at power-up 2-21
Sample prints 2-21
Startup page 2-22
When the printer is ready for operation 2-22
Installing a driver on your computer 2-23
Phaser 220 drivers and utilities diskettes 2-23
PC users 2-23
Microsoft Windows 2-23
DOS 2-25
Macintosh users 2-26
Other software requirements 2-26
Workstation users 2-27
Turning off the sample prints 2-27
Turning off the startup page 2-27

vi
Phaser 220i and Phaser 220e Color Printers
Setting up PC ports (DOS) 2-28
Parallel port setup 2-28
Serial port setup 2-29
What next? 2-30
3 Printing
Printing from a Macintosh 3-1
Printing from a PC (Windows) 3-3
Printing from a PC (DOS) 3-4
Printing from a workstation 3-5
Margins and print area 3-6
Perforated paper and transparencies 3-6
Non-perforated plain paper 3-7
Using two paper trays 3-8
Selecting driver features 3-9
Getting information on printing from specific applications 3-9
Print modes 3-10
Color correction 3-11
Fonts 3-12
Resident typefaces (PostScript) 3-12
Resident typefaces (PCL5) 3-13
Downloading fonts 3-13
Font upgrade (Phaser 220e) 3-13
Installing Macintosh screen fonts 3-13
Printer languages: PostScript, HP-GL, PCL5 3-14
Enabling and disabling automatic language switching 3-14
Printing with HP-GL 3-15
Changing the HP-GL default settings 3-15
Printing hints 3-16
Getting the largest printed picture 3-16
Why should I use perforated paper? 3-16
How long does it take to make a print? 3-16
Which port is faster, parallel or serial? 3-16

User Manual
vii
4 Caring for Your Printer
Overview 4-1
Importance of cleaning 4-1
When to clean 4-2
Cleaning kit 4-3
Cleaning the printer (with every transfer roll change) 4-4
Cleaning the thermal head and transfer roll guide 4-4
Cleaning the paper-feed rollers 4-5
Cleaning the paper-pick rollers 4-6
Cleaning the printer (every 5000 prints) 4-10
Cleaning the transfer roll sensor pad 4-10
Cleaning the drum 4-12
Cleaning the exit rollers 4-13
5 Supplies
Always use Tektronix supplies 5-1
Ordering information 5-1
Supplies kits 5-1
Using plain paper 5-2
ColorCoat™ transfer roll 5-2
Use the correct paper tray for plain-paper printing 5-3
Plain-paper startup kit 5-3
Recommended paper types 5-4
Handling supplies 5-6
Removing a used transfer roll 5-7
6 Troubleshooting
Clearing transfer roll jams 6-1
Clearing paper jams 6-2
To remove paper from the drum: 6-3
Problems and solutions 6-5
If you can't make a print 6-5
Printer not operating 6-5

viii
Phaser 220i and Phaser 220e Color Printers
Printer doesn't appear in the Chooser 6-7
READY light blinks, but the file does not print 6-7
MEDIA light blinks, and no print is produced 6-7
Print job does not finish (the printer times out) 6-7
Media problems 6-8
Frequent paper-picking errors 6-8
Frequent paper jams 6-8
You feel resistance when installing the paper tray 6-8
Problems with image size and position 6-9
Off-set images 6-9
Cut-off images 6-9
Image prints over perforations 6-9
Margins are too big with perforated paper or transparencies 6-9
Image shifts or margins are incorrect (Macintosh) 6-9
Print quality problems 6-10
Plain paper prints have dull, faded colors and significant dropout 6-10
Prints on thermal-transfer paper or transparencies have dull colors 6-10
Streaks or spots 6-10
Black-and-white instead of color 6-11
Startup page prints even though it is disabled 6-12
Generating the configuration page 6-13
Whom to call for help 6-14
HAL — Highly Automated Library 6-14
7 Front and Rear Panels
Rear panel (Phaser 220e) 7-1
Rear panel DIP switches (Phaser 220e) 7-2
Rear panel (Phaser 220i) 7-3
Rear panel DIP switches (Phaser 220i) 7-4
Front panel (Phaser 220i and Phaser 220e) 7-6

User Manual
ix
A Technical Notes
Printer ports A-1
Parallel port A-1
Serial port A-3
Serial port signals A-4
Specifications A-5
B Expanding Your Printing System
Upgrade kits B-1
Advantages of adding memory B-2
Adding a hard disk for font storage (Phaser 220i only) B-3
Compatible hard disks B-3
Requirements for adding a hard disk B-3
Connecting one disk B-5
Connecting multiple disks B-6
C Moving Your Printer
Changing the line voltage C-1
Repacking your printer C-2
D Regulatory Information
Canadian EMC (Electromagnetic Compatibility) regulatory standards D-1
Declaration of conformity D-2
FCC Class B device (for 115 VAC equipment) D-3
Material Safety Data Sheet D-4
Index

x
Phaser 220i and Phaser 220e Color Printers

User Manual
1-1
Chapter
1
Introduction
The Tektronix Phaser 220i and Phaser 220e are thermal-wax color printers
that provide superior quality A/Letter-size and A4-size color prints. Both
printers provide color printing at speeds up to two pages per minute. Both
printers are PANTONE Color approved and include TekColor imaging
enhancements.
Both printers deliver 300 x 300 dots-per inch (dpi) color resolution in their
default printing modes. A driver-selectable high-resolution printing mode
gives you 600 x 300 dpi resolution for the sharpest, clearest thermal-wax
prints imaginable.
An optional lower tray assembly is available for both printers; the optional
lower tray assembly provides dual-tray printing capability. Printing from
two trays allows you to have paper and transparencies ready for printing at
all times without switching trays. You can also load the same media in both
trays.
Phaser 220 printers can provide vivid color on common laser paper, coated
thermal-transfer paper, and transparencies. A specially formulated transfer
roll gives prints on standard laser paper the brilliant color quality previously
available only with coated thermal-transfer papers.
By using Tektronix
perforated paper and transparencies, you can print full
A/Letter-size or A4-size images with ISO (International Standards
Organization) margins (5 mm; 0.2 in.).

1
Introduction
1-2
Phaser 200i and Phaser 200e Color Printers
Phaser 220 printers work with Macintosh computers, IBM Personal
Computers and compatibles, and various workstations. You can print from
several computers at the same time because the Phaser 220 printers support
simultaneous input through serial, parallel, and LocalTalk ports. With the
Phaser 220i, an optional Ethernet interface provides Ethernet connectivity
with EtherTalk and Novell NetWare protocols. The TCP/IP protocol is also
available by purchasing an additional option.
The Phaser 220i also provides a SCSI (Small Computer System Interface)
port, which allows you to attach an external hard disk for additional font
storage.
Phaser 220 printers let you make color prints from a variety of software
applications since they incorporate Adobe's PostScript Level 2 software
(based on Adobe PostScript code revision 2013) and accept HP-GL
(Hewlett-Packard Graphics Language) files. Also, the printer can accept
monochrome PCL5 (Printer Command Language) files. The Phaser 220
printer interfaces can automatically switch between all of the three
supported languages: PostScript, HP-GL, and PCL5.
The Phaser 220i has 39 resident PostScript fonts; the Phaser 220e has 17
resident PostScript fonts, upgradable to 39. Both printers have PCL5 fonts
resident. The printers accept the following types of fonts:
■
Adobe Type 1
■
Adobe Type 3
■
TrueType
■
A variety of user-defined fonts
To order supplies such as paper, transparencies, or color transfer rolls, refer
to the supplies information sheet that is shipped with the printer and contact
your local dealer or, in the U.S.A., call Tektronix at
1-800-835-6100 .

User Manual
2-1
Chapter
2
Getting Set Up
At a glance
To install your printer, perform the steps listed here. The following pages
provide detailed installation instructions. If you used the pictorial
installation instructions, you have already performed Steps 1 and 2. Begin
with Step 3; turn to “Installing a driver on your computer” on page 2-23.
1.
Setting up the printer
Putting all the pieces together: unpacking the printer and
accessories, checking the inventory, removing the packing
material, installing the optional lower tray assembly, loading the
transfer roll, loading the paper tray(s), and setting the media
switch for paper or transparencies.
2.
Connecting the printer
Connecting all necessary cables and turning on the printer.
3.
Installing a driver on your computer
Using the Phaser 220 driver diskettes to install a driver on your
computer (Macintosh or Windows).
4.
Turning off the sample prints and the start page
5.
Setting up serial or parallel computer ports (DOS)
Note
For instructions for adding a hard disk to your printer, see
“Adding a hard disk for font storage (Phaser 220i only)” on
page B-3.

2
Getting Set Up
2-2
Phaser 220i and Phaser 220e Color Printers
Setting up the printer
What you get with your printer
1.
Lower tray assembly (optional)
2.
Paper tray(s)
3.
Sample transfer roll
4. Power cord
5.
Getting Started envelope
6.
Cleaning kit
7.
User manual
8.
Supplies information sheet
9.
Transparencies
10.
Thermal-transfer paper
11.
Phaser 220 Drivers and Utilities Printing Reference manual
12.
Tektronix Phaser 220 drivers and utilities diskettes
13.
Network Utilities for Phaser Color Printers (manual; optional with
the Phaser 220i)
14.
Tektronix network utilities diskettes (optional with the
Phaser 220i)

Getting Set Up
2
User Manual
2-3
4
8
67
5
910
8869-2
11 12
3
Transfer
Roll
Cleaning
Kit
Supplies
Reference
Manual
User
Manual
13
Network
Manual
14
2
Transparency
Sample
1
Paper
Sample
Getting Started

2
Getting Set Up
2-4
Phaser 220i and Phaser 220e Color Printers
Installing the optional lower tray assembly
An optional lower tray assembly is available with both Phaser 220 printers;
with the optional lower tray assembly, you can print from two trays.
Note
The printer weighs about 18 kg. (40 lbs.). Observe standard
precautions for lifting heavy objects.
Warning
The printer is not permanently attached to the lower tray
assembly. Take care to move the printer and lower tray
assembly together by using the slots on the sides of the lower
tray assembly. Moving the printer incorrectly may damage it
and may cause personal injury.

Getting Set Up 2
User Manual
2-5
If you have a lower tray assembly, install it by performing these steps:
1.
Place the printer on top of the lower tray assembly.
2.
Make sure that the left and right alignment pins fit in the holes in
the base of the printer.
3.
Plug the lower tray assembly cable into the printer.
4. To move the printer, use the slots on either side of the lower tray
assembly. Observe standard precautions for lifting heavy objects.
To move the printer more than a few feet, it is easier to disconnect
the lower tray assembly and move it separately from the printer.
Note
When using a Phaser 220 with the optional lower tray assembly
installed, make sure that the door covering the upper slot is
closed. You cannot print from the lower tray with the door open.
8869-18
1
2
31
... ..
... .
SECOND
FEEDER TEST SWITCH
4

2
Getting Set Up
2-6
Phaser 220i and Phaser 220e Color Printers
Removing the packing material from inside the printer
1. Remove the packing tape from the top and front covers.
2.
Press the button; open the top cover.
3.
Remove the shipping material from the sides of the drum. (Keep
all shipping material for storing or shipping the printer).
8869-3
2
3

Getting Set Up 2
User Manual 2-7
Install the transfer roll
Note ColorCoat transfer rolls are used with common laser paper; black
and 3-color transfer rolls are used with Tektronix transparencies,
thermal-transfer paper, and perforated premium laser paper.
With the top cover still open, install the transfer roll:
1. Remove the transfer roll from the box. Remove the shipping foam
from the transfer roll. Remove the foam clip from the full end of
the roll.
2. Hold the transfer roll so that the black band on the roll is on
your left.
3. With the black band on the roll to your left, place the empty end of
the roll in the slots at the front of the printer.
4. Place the full end of the roll in the slots at the back of the printer.
5. Turn the full end of the roll to remove slack.
6. Close the cover.
8869-19
3
24
5

2 Getting Set Up
2-8 Phaser 220i and Phaser 220e Color Printers
Adding paper or transparencies
Unpack the paper tray. Be sure to remove all adhesive tape.
Note The printer uses a different paper tray for each paper size (Letter,
Letter-perforated, A4, A4-perforated). The trays are not
adjustable.
1. If you are using a tray for perforated paper or transparencies, set
the selection switch on the tray (1) for paper or transparencies.
Trays for non-perforated plain paper do not have this switch.
2. Make sure that the metal plate is all the way down. If necessary,
push the metal plate down until it clicks into place. Do not
attempt to change the position of the vertical tab (3) at the back of
the paper tray.
TRANSPARENCY
PAPER
1
8869-20
8869-12
23