Tektronix PHASER 750 User manual

Combined User and Troubleshooting Manuals
1
Contents
Tektronix Supplies and Accessories 9
Print Quality Modes 16
TekColor™ Color Corrections 17
Paper Tips 18
Letterhead 19
Supported page sizes and image area 20
Paper and Transparency Trays 21
Paper Tray 21
Transparency Tray 22
Loading Paper or Transparency Tray 23
Multi-Purpose Tray 25
Overview 25
Loading the Multi-Purpose Tray 27
Loading Special Media 31
Tektronix Transparencies 31
Printing #10 Envelopes 33
Printing on Tektronix Color Laser Labels 36
Automatic 2-Sided Printing 39
Manual 2-Sided Printing From the Multi-Purpose Tray
43
Troubleshooting Print Quality 46
Symptom: Problem in one color only 48
Symptom: Problem in all four colors 50
Symptom: All four colors are solid black 52
Symptom: All four colors are extremely faded 52
Symptom: Pieces of print image missing all four
colors 54
Media Jams 55
Preventing media jams 55
Jam-Wrong Media 55
Jam at A 56
Jam at B (Lower Tray Assembly Only) 57

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Phaser 850 Color Printer
Jam at C 58
Jam at D 60
Jam at E 62
Jam at Multi-Purpose Tray 63
Jam at Duplex Unit 64
Getting Help 66
The front panel Help button: 66
Printer CD-ROM 66
Tektronix web site 67
TekSMART™ Knowledge Base 67
PhaserLink™ Software 67
Color Connection 68
Other online services 68
Controlling Color Density 69
Print and use the Color Reference Page 69
Fonts 71
Resident typefaces (PostScript) 71
Resident typefaces (PCL5C) 71
Downloading fonts 72
Downloading fonts from a Macintosh 73
Printing a list of resident fonts 74
From a Macintosh 74
From a PC or workstation 74
Image Smoothing 75
Quick Collate 76
Requirements 76
Separation Pages 77
PANTONE Colors 78
Methods of printing PANTONE Colors 78
PANTONE Colors from color selection books 78

Combined User and Troubleshooting Manuals
3
Printer-specific PANTONE Colors 78
Installing the PANTONE Color files 79
From the Web 79
Printing the PANTONE Color Chart 80
Macintosh 80
PC 81
PhaserPrint Plug-in for Photoshop 82
Installing the plug-in: Macintosh 82
Installing the plug-in: Windows 83
Using the plug-in 84
Selecting options in the PhaserPrint dialog box 85
Number of copies 85
Print using (Macintosh) 85
Print using (Windows) 86
Printer model 86
Media size (selection) 86
Color Correction 86
Media 87
Quality 87
Rendering Intent 87
Compress Image Data 87
Fast preview 87
1st Page Preview 88
Image Smoothing 88
Stylized representation of the page 88
Scaling an image 89
Landscape orientation 89
Center images 89
Replicate images 89
Image size 89
Image separation 90
Number of images 90
Image layout 90
Media size (display) 90

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Phaser 850 Color Printer
Show color preview of image 90
Printer Utilities 91
Locating the files on the printer’s CD-ROM 92
Installing the utility files for Macintosh 92
Installing the files for PC 92
Locating files on the Tektronix World Wide Web site
93
Locating files on the Tektronix FTP server 94
Downloading files to the printer from a Macintosh 95
Using the Apple Printer Utility to download files
95
Using the Apple Printer Utility to perform other
tasks 96
Downloading files to the printer from a PC 97
Downloading files from Windows 3.1 97
Downloading files from Windows 95 / Windows
98 97
Downloading files from Windows NT 97
Downloading files if your printer is connected to a
Novell Netware network 98
Downloading files if your printer is connected
through PhaserPort 99
Downloading files if your printer is connected to
Windows NT 99
Advanced Printing Features for Phaser 750 Printers 100
Previewing with 1st Page Preview 100
Requirements 100
Use 1st Page Preview 100
Reset the timeout 101
Automatic tray switching 101
Output Order 101
Output Order: Face Up 102
Output Order: Face Down 102

Combined User and Troubleshooting Manuals
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Output Order hints 102
Intelligent Ready mode 102
Adjusting margins 103
Adjusting margins for a single-sided print 103
Adjusting margins for a duplex print 104
Adjusting Color Density 106
Calibrating Colors 106
Print and use the Color Reference Page 106
Adjust the colors 106
Calibrate for Paper 108
Color Sampler Charts for Phaser 750 Printers 109
Overview 109
Color charts 110
Printing a color sampler chart from the Phaser 750
printer’s front panel 111
Selecting a color correction and a print quality
mode 111
Printing a color sampler chart 111
Printing the desired colors from an application 111
Printing the color sampler charts with utility files 112
From a Macintosh 112
From a PC or workstation 112
Troubleshooting Phaser 750 Printers 113
Useful tools 113
Diagnostic Test Print 113
Color Density Samples and Color Reference Page
113
Printer CD-ROM 113
Windows driver help system 114
Color Connection 114
PhaserLink™ Software 114
Tektronix web site 114

6
Phaser 850 Color Printer
TekSMART™ Knowledge Base 115
Other online services 115
Internal Printer Pages 115
Front panel messages 117
Indicators 117
Messages 117
Maintaining print quality 119
Basic rules for troubleshooting 119
Print quality problems 120
Printing problems 131
Print quality hints 136
Media hints 137
Media handling 137
Double-sided printing 137
If your printer has an Automatic Duplex/Lower
Tray Assembly installed 137
Specialty media 137
Improving print speed 138
Printed colors are not what you expect 140
Printing PANTONE Colors 143
Using the Tektronix halftone screens 143
Selecting page sizes in Windows applications 144
Fonts printing incorrectly from Windows 145
Sharing the printer on a network 145
Driver, utility files, and front panel interactions
145
If the Apple Printer Utility does not work
(AppleTalk) 145
Startup Page prints even though it is disabled 146
PostScript printing errors 146
Enabling the PostScript error report 147
Error codes 148
Enabling and disabling the Startup Page 150
Enabling and disabling the Intelligent Ready feature

Combined User and Troubleshooting Manuals
7
151
Protected mode for the front panel menu 152
Macintosh utility files: 152
PC utility files: 152
Enabling and disabling SysStart Job execution 153
Macintosh users 153
PC and workstation users 154
Problems printing on labels 155
Labels are printed on the wrong side 155
Printing labels from Microsoft Word 155
Cleaning Phaser 750 Printers 156
Paper-pick rollers (a) 156
Paper-feed rollers (b) on the Lower Tray Assembly
156
Duplex Unit 156
Sensor 156
Cleaning the sensor 157
Cleaning other rollers 157
Supplies for Phaser 750 Printers 158
Coverage Examples 158
Toner Cartridges 159
Imaging Unit 160
Fuser 160
Fuser Roll and Cleaning Pad 161
Transfer Kit 161
Main Charge Grid 162
Supplies life information 162
Using the information on the Supplies Page 163
Regulatory Information for Phaser 750 Printers 164
Canadian EMC (Electromagnetic Compatibility)
regulatory standards 164
Declaration of conformity 165

8
Phaser 850 Color Printer
for 220-230 VAC equipment 165
FCC Class B device 167
for 100-120 VAC equipment 167
Material Safety Data Sheets for Phaser 750 Printers 168
MSDS for Toner 169
Environmental Specifications
(Temperature/Humidity/Power) 171
Index 173

User Guide
9
Tektronix Supplies and Accessories
Note
Inside the printer, all handles, knobs, and other features that
the user interacts with are blue.
When the front panel prompts you that a supply is low or needs to be
replaced, make sure that you have replacements on hand. To order
supplies and accessories, contact your local dealer or visit the
Tektronix web site:
www.tek.com/Color_Printers/supplies/
0632-61
Toner
Cartridges
Toner
Door
Fuser
& Fuser
Roll
Front Panel
Display
Imaging Unit
& Main Charge
Grid
Front
Door
Supplies

10
Phaser 750 Color Printer
High Capacity Toner Cartridges
Item Part Number
Cyan
Magenta
Yellow
Black
016-1800-00
016-1801-00
016-1802-00
016-1803-00
Standard Toner Cartridges
Item Part Number
Cyan
Magenta
Yellow
Black
016-1804-00
016-1805-00
016-1806-00
016-1807-00
Main Change Grid
Item Part Number
Main Charge Grid 016-1665-00
33100-33
0236-44
Supplies