I. Warranty Policy
Limited Warranty
All Teletronics’ products warranted to the original purchaser to be free from defects in materials and workmanship
under normal installation, use, and service for a period of one (1) year from the date of purchase.
Under this warranty, Teletronics International, Inc. shall repair or replace (at its option), during the warranty period, any
part that proves to be defective in material of workmanship under normal installation, use and service, provided the
product is returned to Teletronics International, Inc., or to one of its distributors with transportation charges prepaid.
Returned products must include a copy of the purchase receipt. In the absence of a purchase receipt, the warranty
period shall be one (1) year from the date of manufacture.
This warranty shall be voided if the product is damaged as a result of defacement, misuse, abuse, neglect, accident,
destruction or alteration of the serial number, improper electrical voltages or currents, repair, alteration or maintenance
by any person or party other than a Teletronics International, Inc. employee or authorized service facility, or any use in
violation of instructions furnished by Teletronics International, Inc.
This warranty is also rendered invalid if this product is removed from the country in which it was purchased, if it is used
in a country in which it is not registered for use, or if it is used in a country for which it was not designed. Due to
variations in communications laws, this product may be illegal for use in some countries. Teletronics International, Inc.
assumes no responsibility for damages or penalties incurred resulting from the use of this product in a manner or
location other than that for which it is intended.
IN NO EVENT SHALL TELETRONICS INTERNATIONAL, INC. BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESSED OR IMPLIED,
WHATSOEVER.
Some states do not allow the exclusion or limitation of special, incidental or consequential damages, so the above
exclusion or limitation may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
II. RMA Policy
Product Return Policy
It is important to us that all Teletronics’ products are bought with full confidence. If you are not 100% satisfied with any
product purchased from Teletronics you may receive a prompt replacement or refund, subject to the terms and
conditions outlined below.
IMPORTANT: Before returning any item for credit or under warranty repair, you must obtain a Return Merchandise
Authorization (RMA) number by filling out the RMA form. Products will not be accepted without an RMA number. All
products being shipped to Teletronics for repair/refund/exchange must be freight prepaid (customer pays for shipping).
For all under warranty repair/replacement, Teletronics standard warranty applies.
30-Day full refund or credit policy:
I. Product was purchased from Teletronics no more than 30 day prior to the return request.
II. All shipping charges associated with returned items are non-refundable.