Tellermate T-iX 1000 User manual

T-iXUser Guide
For all T-iXModels

1
T-iXuser guide for all T-iXmodels
Page
Important............................................................................................................................................................................................................... 2
Introduction .......................................................................................................................................................................................................... 3
Using the T-iXeectively.................................................................................................................................................................................... 3
Safety information- Using the T-iXsafely..................................................................................................................................................... 3
Contents ................................................................................................................................................................................................................ 4
Installation ............................................................................................................................................................................................................. 5
Ports ......................................................................................................................................................................................................................... 5
Display and buttons ........................................................................................................................................................................................... 6
Counting
What can be counted with T-iX........................................................................................................................................................................ 7
Counting tasks...................................................................................................................................................................................................... 8
Getting started..................................................................................................................................................................................................... 9
Switch on, home page, using the keypad, reference numbers, Z balance, banks
Bills..........................................................................................................................................................................................................................11
Loose, strapped, clipped, sleeved
Coins ......................................................................................................................................................................................................................13
Tellercup, full bags/rolls, part lled bags/rolls
Other Media ........................................................................................................................................................................................................15
Coupons / vouchers, tokens, key entered media
Ending a count ...................................................................................................................................................................................................16
Ending, reviewing & amending a count
Multi Till
Tasks.......................................................................................................................................................................................................................17
View Tills ...............................................................................................................................................................................................................18
Amend...................................................................................................................................................................................................................18
View Grand Totals..............................................................................................................................................................................................19
Print / Clear / Send............................................................................................................................................................................................19
Settings
Unit Settings........................................................................................................................................................................................................20
Date & time, language, sound, display settings, port settings
Set up Wizard......................................................................................................................................................................................................22
Diagnostics ..........................................................................................................................................................................................................23
Weighing Scale...................................................................................................................................................................................................24

2
Important
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment o
and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorientate or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit dierent from that to which the receiver
is connected.
Consult the dealer or an experienced radio/TV technician for help.
Modications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment under FCC rules.
For Users in Canada
This apparatus complies with ‘class B’ limits for radio interference as specied in the Canadian
department of communications radio interference regulations
Pour L’utilisateurs Canadiens
Cet appareil numérique ne dépasse pas les limites de catégorie a pour les émissions de
bruit radio émanant d’appareils numériques.
Tel que prévu dans les règlements sur l’interférence radio du département Canadien des
communications.

3
Introduction
The Tellermate T-iXrange is the leading cash management solution for your business enabling you to
quickly and eciently count and manage your cash.
Stand-alone or connected directly to business reporting systems, T-iXhelps to increase the eciency,
security and accuracy of a wide range of cash management tasks:
• T-iXcounts all money formats such as those contained in a typical cash drawer:
• Bills (loose, straped, clipped and sleeved bills)
• Coins (loose, bags, rolls)
• Non-cash items (Checks, credit card values, etc.)
T-iXcomes with optional connections to printer and PC systems. This document includes instructions
on how to get started with your T-iXand on how to congure the model to suit your preferences.
(Please be aware that since there is a range of T-iXmodels, not all features illustrated in this
document may be present in the model that you purchased).
Caring for T-iX:
Using T-iXeectively
1. Use T-iXon a stable, at surface, free from vibrations and drafts* (air conditioning, fans, etc).
2. When counting bills, raise the coin tray – when counting coins, lower the coin tray.
3. When counting loose coins, use the Tellercups supplied by Tellermate
4. Place items on the unit carefully; do not throw or drop them.
5. Check the count mode carefully, eg. do not count coin rolls in the Tellercup mode.
6. Sort money before counting; mixed denominations cannot be counted.
7. Turn the unit OFF and carefully unplug all cables before carrying it in an upright position
– use the nger grips on the underside.
8. Do not leave objects on the money platform when T-iXis not in use. Not even a Tellercup.
9. This unit cannot identify counterfeit money.
10. Charge the battery (if supplied) for 4 hours before rst use; replace it when advised on-screen.
How to use T-iXin a safe manner
• Caution – Lithium battery. Risk of explosion if battery is replaced by an incorrect type.
• Keep T-iXclean with a dry cloth only. Do not use sprays, wet / damp products or immerse in
liquid.
• If liquid is spilled on T-iX, as soon as it is safe, turn o the power. Contact your supplier for
assistance.
• Do not subject T-iXto impacts or shocks by hitting or dropping it.
• If the casing of the power adaptor is cracked or broken. disconnect power and contact your
supplier for assistance.
• Do not place items weighing over 2kg/4.40lbs on T-iX.
• Always use and store T-iXon a at and stable surface - injury may be caused to the user if it falls.
• The power socket must be near T-iXand easily accessible. Do not misuse or apply force to the
cables.
• Do not disassemble T-iX.
• Do not use pens or tools to operate the buttons.
• Dispose of T-iXand batteries in accordance with local regulations.
Failure to follow these instructions may cause permanent damage to the T-iXunit and void the
warranty.

Battery
TellerComK
Tellercup
Printer
If you require any further information about the optional items please
contact your nearest Tellermate dealer.
4
What you get
Optional Extras
T-iX
Quick Start Guide
An introduction to the
basic functions of your T-iX
CustomerHelpline
08707 877 080
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Universal Power Supply
& power cord
with interchangeable adaptors
Tellercup Z-160
Quick Start Guide
Money Platform

5
Installation
Rear Ports
To fit, lower the
Money Platform
down until the
magnetic connector
slots into position. To
release, twist and lift.
PWR USB-B USB-A Network Serial
PWR - Connect the
power cable in
here
USB-A - Is used for
software upgrades
only
Serial - Plug the printer in here.
If T-iXis configured to connect
to a PC via serial, serial cable is
connected here.
Green LED will
light up when
mains power is
connected
USB-B - If the T-iX
is configured to
connect to a PC
via USB, connect
the B connector of
the cable here
Network - If the T-iXis
configured to connect
to a PC Network, plug
the network cable in
here
5

6
Display and Buttons
Currency and
denomination
Count type
Current count
format: Bills/
Coins/ Coupons/
Tokens or Media
Displays the count
mode in use. Bills:
loose, straped, clipped
or sleeved. Coins:
Tellercup, bag or roll.
Indicates the function
of the selection key
below, these will have
a dierent function
in dierent parts of
the count.
Selection keys
ON/OFF key
OK key - conrms /
enters a selection
CE key - Cancel Entry
Alpha Numeric
keys - for entering
alphabetic or
numeric entries
+ key, for adding
or entering positive
numeric values
Quantity of items
that are currently
on the Money
Platform
Value of items that
are currently on the
Money Platform
Running total for
items counted so
far including what
is currently on the
Money Platform
Home key - returns
user to the Home
page from any
location
Directional
navigation keys
END key - this key
is used to END a
count
- key, for
subtracting or
entering negative
numeric values
CLOSEOUT
#1 Total = $16.09
$75.00
Bills
$5
USD x 15
Loose
6

7
Mode Description
Loose bills For counting loose bills of the selected denomination. Loose bills are
counted by placing 15-20 bills on the money platform at any one time.
This stacking process is repeated until all the bills have been counted.
Straped bills For counting Straps of straped bills of the selected denomination. Bills have
to be strapped together in a xed quantity. A typical strap quantity is 50 or
100 bills. Each strap must be placed on the money platform one on top of
another.
Clipped bills For counting bills of the selected denomination that are clipped together in
a xed quantity. A typical clip quantity is 10 or 20 bills.
Sleeved bills For counting bills of the selected denomination that are packaged in a
sleeve
in a xed quantity. A typical sleeve quantity is 50 or 100 bills.
Bagged/
Rolled coin
For counting bagged/rolled coins of a selected denomination.
Bags/Rolls can be counted even if only part full.
Tellercup For counting loose coin of a selected denomination in a Tellercup.
Full Bag/roll For counting full bags/rolls of any denomination.
What can be counted with T-iX
Money Counting Modes
T-iXhas many different modes for counting money. A mode is a term used by Tellermate to describe
the different ways in which money is packaged. Modes will differ according to T-iXmodel.
It is extremely important when counting money that the T-iXis set to the correct mode, to avoid
miscounts.
7

8
Counting - Tasks
From the Home screen press to select a
task then press to confirm.
*Counting tasks differ by T-iXmodel, your T-iXmay have
some but not all of the tasks described below.
Task Type Description
Closeout At the end of a shift or the working day, user counts the contents of a cash
drawer, or other organised collection of money. This identifies the overall
cash total and allows preparation of a pre-determined amount of cash as a
change bank.
Alternatively, the user completes the same function but leaves no bank.
Deposit User prepares money for deposit at a bank or collection by a“cash-in-
transit” organisation. Includes the preparation of full rolls of coin or straps
of bills and is likely to concentrate on the counting of prepared straps and
bags.
Safe Check User counts the contents of a safe that might also have a nominated
amount of money (bank) that is retained to provide change to drawers.
Register audit For added security, user may conduct a spot audit on a given drawer. This
gives greater visibility of drawer contents against an expected figure to
prevent unauthorised removal of cash and is also useful to quickly check
customer claims of being short changed. Register audit counts do not get
added into the grand total.
Pickup User counts the high-value bills and vouchers that are removed from the
drawer to prevent excessive values of cash being held“on the shop floor”
throughout the working day.
Bank Check User checks the contents of drawers that have pre-prepared start banks
prior to issuing to a cashier.
Bulk Bills User validates the contents of“bricks”or straps of bills by comparing a
weight displayed on the unit with a table of permissible weights for the
selected denomination.
Payment Check User checks the value of a number of bills (loose, straped, clipped or
sleeved) and rolls of coins before accepting them from, or issuing them to, a
customer.
HOME
Pickup
Closeout
Deposit

9
Counting - Getting Started
Starting
To switch on-
Press the key.
Home Page
The T-iXsoftware will come with pre-programmed
counting tasks to help process money.
Use the keys to select a count task
and confirm by pressing .
Using the keypad
(only on selected models)
The keypad allows one to enter reference numbers and
the value of “other media” items such as checks and credit
cards. It can also be used to directly enter the amount of
any denomination, rather than counting it on T-iX.
Keying in a value
In count mode select the denomination using the keys,
enter the value of the denomination using the keypad then
press the +key to confirm the amount.
If a mistake has been made when entering a denomination,
select the denomination and press the key to clear the
entry and start again.
HOME
Pickup
Deposit
Closeout